TicketsAll tickets
Showing 11,651 - 11,700 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 50431825 | Influencer code not working | Closed | Normal |  Rolando Hodkiewicz | Crown Department Stores |  Chaz Renner | Chat | fragrancereturnsinfluencer | 4h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 22, 2025 |
| 48001130 | Order arrived damaged | Closed | Normal |  Raymond Feest | — |  Mr. Lonie Hudson | Chat | — | 4h | ⊘Not fired | — | — | — | Jun 19, 2025 | Jun 22, 2025 |
| 88118078 | App login problem | Closed | Low |  Tyreek D'Amore | — |  Oscar O'Hara | Phone | gift-card | 3h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 22, 2025 |
| 53826659 | Restock alert for backorder | Closed | Low |  Aron Boyer | — |  Ignatius Cummerata | Chat | refundvipsamples | 3h | ●Responded | 5/5 | — | — | Jun 19, 2025 | Jun 22, 2025 |
| 29703535 | Store experience feedback | Closed | Normal |  Kay Berge | — |  Dr. Mandy McLaughlin | — | 3h | ●Responded | 5/5 | — | — | Jun 19, 2025 | Jun 22, 2025 | |
| 37703455 | Discount code not working | Closed | Normal |  Mr. Ian Witting | — |  Julie Hodkiewicz | Social | shippingappfragrance | 3h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 22, 2025 |
| 23512077 | Missing samples in order | Closed | Low |  Jeanne Gleason | — |  Leonard Waters-Howell | shade-matchsamplesreturns | 2h | ⊘Not fired | — | — | — | Jun 17, 2025 | Jun 22, 2025 | |
| 71114340 | Item authenticity concern | Closed | Low |  Lila Gutmann | — |  Amely Pacocha | Phone | damagedloyalty | 2h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 22, 2025 |
| 77409206 | Restock alert for backorder | Closed | Normal |  Jordan Harber-Padberg | — |  Miss Amber Hintz Sr. | — | 1h | ●Responded | 4/5 | — | — | Jun 21, 2025 | Jun 22, 2025 | |
| 29800952 | Insider tier issue | Closed | Normal |  Mr. Johnathan Upton | — |  Kip Schroeder IV | Chat | bopis | 1h | ⊘Not fired | — | — | — | Jun 15, 2025 | Jun 22, 2025 |
| 10529079 | Cancel subscription / Auto-replenish | Closed | Low |  Everette Bosco | — |  Garth Dooley | shipping | 1d | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 22, 2025 | |
| 52783525 | Foundation match help | Closed | Normal |  Evan Brown | — |  Mr. Eliza Gerhold IV | loyalty | 9d | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 22, 2025 | |
| 93759570 | Missing items in shipment | Closed | Normal |  Mr. Brendan Tillman | — | Dr. Mandy McLaughlin | Chat | appsamplesshipping | 3d | ○Sent, no reply | — | — | — | Jun 14, 2025 | Jun 22, 2025 |
| 26803460 | Pro discount enrollment | Closed | Normal |  Darrell Weber | — | Mr. Eliza Gerhold IV | samplesrefundwholesale | 7d 23h | ⊘Not fired | — | — | — | Jun 11, 2025 | Jun 22, 2025 | |
| 10834969 | Missing items in shipment | Closed | Normal |  Lavonne Schimmel | — | Kip Schroeder IV | returns | 23h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 22, 2025 | |
| 78367380 | Discount code not working | Closed | Normal |  Lessie Parker | — |  Tommy Kuvalis | Phone | — | 20h | ●Responded | 5/5 | — | — | Jun 17, 2025 | Jun 22, 2025 |
| 96672605 | App crashes at checkout | Closed | Normal |  Eugene Reichert II | — |  Faith Hilll | — | 1d 16h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 22, 2025 | |
| 53441510 | BOPIS pickup not ready | Closed | High |  Ms. Miranda Stracke | — | Kip Schroeder IV | influencer | 15h | ●Responded | 5/5 | — | — | Jun 19, 2025 | Jun 22, 2025 | |
| 79035427 | Cancel subscription / Auto-replenish | Closed | Normal |  Gabriel Crona | — |  Mr. Cade Senger | returns | 14h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 22, 2025 | |
| 99810721 | Pro discount enrollment | Closed | Urgent |  Mrs. Juana Russel | — |  Yazmin Jast | Chat | — | 12h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 22, 2025 |
| 31813787 | Lost package follow-up | Closed | Normal |  Wilmer Luettgen | — |  Steve O'Conner | damagedshipping | 12h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 22, 2025 | |
| 61191233 | Discount code not working | Closed | Urgent |  Berneice Heller | — | Mr. Eliza Gerhold IV | shippingreturnsgift-card | 11h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 22, 2025 | |
| 95149987 | Loyalty points not posting | Closed | Low |  Lorraine Kunze | — |  Kaela Friesen | Social | fragranceinfluencergift-card | 2d 10h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 22, 2025 |
| 69506936 | App login problem | Closed | Normal |  Kristopher Rogahn | — | Leonard Waters-Howell | Chat | shade-match | 10h | ●Responded | 5/5 | — | — | Jun 14, 2025 | Jun 22, 2025 |
| 18588308 | Where is my order? | Closed | Low |  Lowell Wehner | — |  Mr. Skyla Trantow | — | 8h | ●Responded | 1/11 | — | — | Jun 16, 2025 | Jun 21, 2025 | |
| 32083040 | Birthday gift not received | Closed | Normal | Berneice Heller | — | Julie Hodkiewicz | — | 6h | ●Responded | 4/5 | — | — | Jun 18, 2025 | Jun 21, 2025 | |
| 32990102 | Gift card balance question | Closed | Low |  Waino Fadel | — | Oscar O'Hara | Social | refundreturnsinfluencer | 2d 6h | ⊘Not fired | — | — | — | Jun 16, 2025 | Jun 21, 2025 |
| 21706533 | Cancel subscription / Auto-replenish | Closed | Normal |  Melody Runolfsdottir | — | Chaz Renner | — | 5h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 21, 2025 | |
| 56806925 | Store experience feedback | Closed | Low |  Alton Greenfelder | — | Leonard Waters-Howell | Chat | bopisrefundshade-match | 2d 5h | ●Responded | 4/5 | — | — | Jun 15, 2025 | Jun 21, 2025 |
| 89349149 | BOPIS pickup not ready | Closed | Urgent |  Nikko Cummerata | — | Mr. Eliza Gerhold IV | Chat | app | 5h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 21, 2025 |
| 04036449 | Price match request | Closed | Normal |  Jim Swaniawski | — | Mr. Eliza Gerhold IV | shade-matchloyaltybopis | 5h | ●Responded | 5/5 | — | — | Jun 14, 2025 | Jun 21, 2025 | |
| 29652502 | Cancel order request | Closed | Normal |  Van O'Kon | — | Ignatius Cummerata | wholesaleapployalty | 4h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 21, 2025 | |
| 09102088 | Insider tier issue | Closed | Normal |  Ova Ratke | — | Mr. Skyla Trantow | Chat | vip | 4h | ●Responded | 5/5 | — | — | Jun 18, 2025 | Jun 21, 2025 |
| 68854209 | App crashes at checkout | Closed | Normal |  Elsa Stracke | Studio Eleven | Julie Hodkiewicz | shade-matchloyalty | 3h | ○Sent, no reply | — | — | — | Jun 14, 2025 | Jun 21, 2025 | |
| 70532019 | Birthday gift not received | Closed | Normal |  Miss Tammy Hahn | — |  Jacklyn Dare | bopisinfluencershipping | 3h | ⊘Not fired | — | — | — | Jun 14, 2025 | Jun 21, 2025 | |
| 46966617 | Influencer code not working | Closed | High |  Rosendo Shanahan | — |  Lily Raynor | Chat | — | 2h | ●Responded | 4/5 | — | — | Jun 17, 2025 | Jun 21, 2025 |
| 35502693 | Birthday gift not received | Closed | Normal |  Arnulfo Medhurst | — | Mr. Skyla Trantow | samples | 2h | ●Responded | 5/5 | — | — | Jun 18, 2025 | Jun 21, 2025 | |
| 58962064 | BOPIS pickup not ready | Closed | Normal |  Mamie Ortiz | — | Leonard Waters-Howell | Chat | vipbopis | 2h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 21, 2025 |
| 07735084 | Birthday gift not received | Closed | Normal |  Julia Bosco | — | Miss Amber Hintz Sr. | Phone | influencer | 1h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 21, 2025 |
| 89633283 | Refund not received | Closed | Normal |  Ginger Hilll | — | Garth Dooley | Phone | influencer | 1h | ⊘Not fired | — | — | — | Jun 17, 2025 | Jun 21, 2025 |
| 95974124 | Insider tier issue | Closed | Normal |  Mrs. Monica Daugherty | — |  Vilma Gusikowski | — | 1h | ●Responded | 4/5 | — | — | Jun 18, 2025 | Jun 21, 2025 | |
| 32093020 | Order arrived damaged | Closed | Normal |  Georgianna Leannon | — | Oscar O'Hara | — | 22h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 21, 2025 | |
| 66718741 | Where is my order? | Closed | High |  Gilberto Kautzer | — | Jacklyn Dare | loyaltyvip | 21h | ○Sent, no reply | — | — | — | Jun 14, 2025 | Jun 21, 2025 | |
| 06032628 | App crashes at checkout | Closed | Normal |  Danny Mueller | — |  Eula McKenzie | app | 19h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 21, 2025 | |
| 04215270 | Wrong shade sent | Closed | Normal |  Cassidy Medhurst | Pacific Beauty Distributors | Dr. Mandy McLaughlin | returnsgift-card | 19h | ⊘Not fired | — | — | — | Jun 13, 2025 | Jun 21, 2025 | |
| 50658535 | Insider tier issue | Closed | Urgent |  Hayley Runolfsdottir | — | Oscar O'Hara | fragrancebopisreturns | 2d 18h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 21, 2025 | |
| 34929038 | App login problem | Closed | Normal |  Kyra Hermann | — | Oscar O'Hara | damagedbopis | 14h | ●Responded | 3/5 | — | — | Jun 14, 2025 | Jun 21, 2025 | |
| 28227964 | Influencer code not working | Closed | Normal |  Garfield Pagac | — | Steve O'Conner | Chat | — | 13h | ●Responded | 5/5 | — | — | Jun 19, 2025 | Jun 21, 2025 |
| 46565850 | Cancel order request | Closed | Normal |  Tara DuBuque | — |  Katrina Johns | wholesaleshade-matchgift-card | 13h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 21, 2025 | |
| 51010583 | BOPIS order cancelled at store | Closed | Normal |  Deron Conn | — | Jacklyn Dare | bopis | 12h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 21, 2025 |