TicketsAll tickets
Showing 13,101 - 13,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 30640573 | App crashes at checkout | Solved | Normal |  Lesly Watsica | — |  Kip Schroeder IV | Chat | damagedbopiswholesale | 4h | ●Responded | 1/5 | — | — | Jun 15, 2025 | - |
| 08140353 | Missing samples in order | Solved | Low |  Paul Durgan | — |  Lily Raynor | Chat | — | 2h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - |
| 02779306 | Wholesale order question | Solved | Low |  Bryan Osinski | — |  Ignatius Cummerata | Social | vipdamagedwholesale | 4h | ⊘Not fired | — | — | — | Sep 18, 2025 | - |
| 27522745 | Discount code not working | Solved | High |  Dr. Marjory Gislason | — |  Dr. Mandy McLaughlin | — | 3d 4h | ●Responded | 3/5 | — | — | Jan 18, 2026 | - | |
| 54783560 | Missing samples in order | Solved | High |  Miss Reece Grady | — | Dr. Mandy McLaughlin | Phone | — | 5d 11h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 84103784 | Wholesale order question | Solved | Normal |  Demario Stanton-Zieme II | — |  Julie Hodkiewicz | Chat | influencershade-match | 14h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - |
| 69734132 | Where is my order? | Solved | Low |  Mr. Stephan Lind IV | — |  Mr. Eliza Gerhold IV | appshipping | 22h | ●Responded | 4/5 | — | — | Sep 3, 2025 | - | |
| 60463723 | Where is my order? | Solved | Normal |  Aurelie Wilderman III | — |  Oscar O'Hara | Chat | loyaltybopisdamaged | 1d 3h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - |
| 00269904 | App login problem | Solved | Low |  Miss Kathy Trantow Sr. | — |  Leonard Waters-Howell | Phone | returnsbopis | 6h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 88488618 | Item authenticity concern | Solved | Normal |  Loren Casper | — |  Darryl Jacobi | shade-match | 1h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - | |
| 99558693 | BOPIS pickup not ready | Solved | Normal |  Ressie Wunsch-Koch III | — |  Mr. Skyla Trantow | appreturnsgift-card | 22h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - | |
| 07109159 | Allergic reaction concern | Solved | Normal |  Guy Heller | — |  Yazmin Jast | Phone | gift-cardrefunddamaged | 7h | ●Responded | 5/5 | — | — | Aug 7, 2025 | - |
| 17307170 | BOPIS pickup not ready | Solved | Normal |  Larry Schaefer V | — |  Katrina Johns | loyaltywholesale | 4h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 52486021 | Foundation match help | Solved | Normal |  Dr. Mamie Shields | — | Mr. Skyla Trantow | shade-matchrefundfragrance | 2h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 22193837 | Refund not received | Solved | Normal |  Eula Nienow | — | Darryl Jacobi | Social | gift-cardfragranceloyalty | 7h | ⊘Not fired | — | — | — | Sep 13, 2025 | - |
| 78606710 | Gift card balance question | Solved | Low |  Delfina Howell DVM | — |  Mr. Lonie Hudson | bopis | 1d | ●Responded | 5/5 | — | — | Jul 4, 2025 | - | |
| 48381248 | Cancel order request | Solved | Normal |  Mr. Efren Connelly | — | Dr. Mandy McLaughlin | influencerloyalty | 6h | ●Responded | 3/5 | — | — | Feb 27, 2026 | - | |
| 36642574 | Missing items in shipment | Solved | Low |  Milton Welch | — | Darryl Jacobi | Phone | loyaltydamaged | 1h | ●Responded | 4/5 | — | — | Jan 14, 2026 | - |
| 25083011 | Klarna / Afterpay split issue | Pending | Normal |  Cathy O'Keefe | — |  Mr. Cade Senger | Chat | bopisshade-matchdamaged | - | —Skipped | — | — | — | Oct 29, 2025 | - |
| 14898766 | Missing samples in order | Solved | Normal |  Willard Ritchie | Marquee Events |  Garth Dooley | damagedapp | 1d 6h | ●Responded | 4/5 | — | — | Apr 11, 2026 | - | |
| 65531452 | Item authenticity concern | Solved | Low |  Billie Dach | — |  Amely Pacocha | Chat | — | 18h | ⊘Not fired | — | — | — | Nov 9, 2025 | - |
| 55877998 | Where is my order? | Solved | Normal |  Elise Littel | — | Katrina Johns | damagedapp | 3h | ⊘Not fired | — | — | — | Mar 28, 2026 | - | |
| 05097205 | Wholesale order question | Solved | Normal |  Katelyn Dickens Jr. | — | Oscar O'Hara | Chat | gift-cardappdamaged | 1d 18h | ●Responded | 4/5 | — | — | Feb 16, 2026 | - |
| 45633879 | Birthday gift not received | Solved | High |  Jason Kuhlman | — |  Tommy Kuvalis | — | 20h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |
| 12086367 | Wrong shade sent | Solved | Low |  Eldridge Feeney | — | Kip Schroeder IV | Chat | — | 1d 7h | ○Sent, no reply | — | — | — | May 10, 2026 | - |
| 08168148 | Lost package follow-up | Solved | Normal |  Grace Wilderman V | — | Lily Raynor | loyalty | 4h | ⊘Not fired | — | — | — | Feb 19, 2026 | - | |
| 09918111 | Order arrived damaged | Solved | Normal |  Cecilia Hilll | Quartz Gifting | Mr. Eliza Gerhold IV | — | 6h | ●Responded | 4/5 | — | — | Sep 6, 2025 | - | |
| 76148410 | Price match request | Solved | Normal |  Myra Feeney | — | Garth Dooley | shipping | 3h | ●Responded | 9/11 | — | — | Sep 28, 2025 | - | |
| 86568846 | Birthday gift not received | Open | Normal |  Sophia Hintz | — |  Jacklyn Dare | shade-matchreturnsgift-card | - | —Skipped | — | — | — | Oct 2, 2025 | - | |
| 65834255 | Return after 30-day window | Solved | Low |  Cecelia Hilll | — |  Chaz Renner | shipping | 5h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |
| 20004453 | Pro discount enrollment | Pending | Normal |  Mr. Johnathan Upton | — | Ignatius Cummerata | — | - | —Skipped | — | — | — | Apr 27, 2026 | - | |
| 95368765 | BOPIS order cancelled at store | Solved | Normal |  Luz Kertzmann | — | Jacklyn Dare | — | 13h | ●Responded | 5/5 | — | — | Sep 4, 2025 | - | |
| 33682604 | Wrong shade sent | Solved | Normal |  Dexter Heidenreich | — |  Steve O'Conner | Chat | — | 1h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 73123409 | Wrong shade sent | Solved | High |  Tyrel Stamm | — | Dr. Mandy McLaughlin | influencer | 3h | ●Responded | 3/5 | — | — | Mar 16, 2026 | - | |
| 55755605 | Where is my order? | Solved | Normal | Mr. Efren Connelly | — | Oscar O'Hara | Chat | — | 5h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 71210563 | Birthday gift not received | Solved | Normal |  Joel Wisoky | — | Leonard Waters-Howell | — | 6h | ●Responded | 4/11 | — | — | Sep 5, 2025 | - | |
| 79001608 | Lost package follow-up | Solved | Normal |  Luis Swaniawski | — | Chaz Renner | Chat | bopisshippingloyalty | 2d 14h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 55998514 | Birthday gift not received | Solved | High |  Dr. Travis Koepp | — | Katrina Johns | bopis | 8h | ⊘Not fired | — | — | — | Feb 9, 2026 | - | |
| 70837265 | Address change after shipping | Solved | Normal |  Dora Turcotte | — | Chaz Renner | — | 10h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 17657703 | Order arrived damaged | Solved | Urgent |  Max Block | — | Mr. Lonie Hudson | returns | 6h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 05942865 | Price match request | Solved | Normal |  Clark Gulgowski-Altenwerth | — | Mr. Cade Senger | — | 5h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |
| 97285957 | Missing samples in order | Solved | Low |  Harry Lynch DDS | — | Tommy Kuvalis | returns | 6h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |
| 97457406 | Birthday gift not received | Solved | Normal |  Sedrick Batz | — | Mr. Cade Senger | app | 1d 10h | ●Responded | 4/5 | — | — | Nov 19, 2025 | - | |
| 27429121 | Missing items in shipment | Solved | Normal |  Rossie Gutkowski | — | Julie Hodkiewicz | — | 4h | ●Responded | 5/5 | — | — | Oct 8, 2025 | - | |
| 76574206 | Missing samples in order | Solved | High |  Melany Auer | House of Lumière |  Faith Hilll | Chat | damagedreturns | 10h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - |
| 62295793 | Cancel order request | Solved | Normal |  Shea Berge | — | Faith Hilll | Chat | fragrancereturnssamples | 5h | ●Responded | 5/5 | — | — | Dec 22, 2025 | - |
| 45802652 | Order arrived damaged | Solved | Normal |  Jenna Boyer-Ankunding | — |  Miss Amber Hintz Sr. | appwholesale | 17h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 73401404 | Price match request | Solved | Normal |  Toby Gerhold | — | Faith Hilll | Social | influencerwholesale | 5h | ⊘Not fired | — | — | — | Mar 27, 2026 | - |
| 89239862 | BOPIS pickup not ready | Solved | Normal |  Nathaniel Quigley-Ziemann | — | Faith Hilll | Chat | shipping | 6d 11h | ●Responded | 4/11 | — | — | Oct 22, 2025 | - |
| 71018402 | Wholesale order question | Solved | Normal |  Kimberly Tremblay | — | Amely Pacocha | Chat | app | 4h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - |