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Showing 14,001 - 14,050 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 72867290 | Klarna / Afterpay split issue | Solved | Low |  Mark Schroeder | Crown Department Stores |  Kip Schroeder IV | influencershipping | 7d 9h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 78668887 | BOPIS order cancelled at store | Solved | High |  Mrs. Nancy Sauer-Marks | Helix Talent |  Garth Dooley | gift-card | 1d 2h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 14880421 | Price match request | Solved | Normal |  Catherine Walter | — |  Yazmin Jast | — | 3h | ●Responded | 4/5 | — | — | Dec 5, 2025 | - | |
| 24791654 | BOPIS pickup not ready | Open | Normal |  Freda Koepp | — |  Amely Pacocha | shippingappgift-card | - | —Skipped | — | — | — | Sep 26, 2025 | - | |
| 19363965 | Address change after shipping | Solved | Normal |  Kristian Shanahan | — | Yazmin Jast | — | 3h | ●Responded | 5/5 | — | — | Apr 30, 2026 | - | |
| 18898952 | BOPIS order cancelled at store | Solved | Low |  Patti Monahan | Verde Concierge |  Leonard Waters-Howell | bopisvip | 11h | ●Responded | 10/11 | — | — | Aug 28, 2025 | - | |
| 96163821 | Restock alert for backorder | Pending | Normal |  Noemie Rippin DVM | — |  Jacklyn Dare | — | - | —Skipped | — | — | — | Feb 24, 2026 | - | |
| 66081424 | Missing items in shipment | Solved | Normal |  Lura Yost V | — |  Oscar O'Hara | Chat | shippinginfluencerbopis | 6h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 91365940 | Missing samples in order | Solved | Normal |  Amber Herman | — | Yazmin Jast | fragrancevip | 6h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |
| 16930092 | Where is my order? | Solved | Normal |  Amparo Rempel | — |  Julie Hodkiewicz | influencersampleswholesale | 2d 17h | ○Sent, no reply | — | — | — | May 29, 2025 | - | |
| 17985777 | Refund not received | Pending | Low |  Michele Turcotte | — | Jacklyn Dare | Chat | fragranceshade-matchapp | - | —Skipped | — | — | — | Sep 11, 2025 | - |
| 71366736 | BOPIS order cancelled at store | Pending | Normal |  Caterina Wintheiser | — |  Mr. Eliza Gerhold IV | samples | - | —Skipped | — | — | — | Dec 10, 2025 | - | |
| 09437550 | BOPIS pickup not ready | Solved | High |  Lyric Reichel | — |  Dr. Mandy McLaughlin | Social | shade-match | 1h | ⊘Not fired | — | — | — | Apr 13, 2026 | - |
| 96327497 | Order arrived damaged | Solved | High |  Melanie Schmidt II | — |  Eula McKenzie | Phone | — | 6h | ●Responded | 9/11 | — | — | Feb 27, 2026 | - |
| 74756958 | Wholesale order question | Solved | Normal |  Anita Kerluke | — | Yazmin Jast | damaged | 1h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |
| 45737971 | App crashes at checkout | Solved | Normal |  Ezequiel Brekke | — | Jacklyn Dare | returnsfragranceapp | 6h | ⊘Not fired | — | — | — | Jan 23, 2026 | - | |
| 12578450 | Wholesale order question | Solved | High |  Gertrude Larson | — | Mr. Eliza Gerhold IV | fragrance | 22h | ⊘Not fired | — | — | — | Apr 18, 2026 | - | |
| 52673842 | Birthday gift not received | Solved | Normal |  Edward Schoen | — |  Darryl Jacobi | Phone | damagedsamples | 6h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - |
| 40864445 | Birthday gift not received | Pending | Normal |  Claire Hyatt | — |  Vilma Gusikowski | fragrancereturnswholesale | - | —Skipped | — | — | — | Jun 5, 2025 | - | |
| 95084780 | Gift card balance question | Solved | Normal |  Ms. Alexandra Toy | — | Kip Schroeder IV | vip | 2h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - | |
| 85814606 | Wrong shade sent | Open | Normal |  Krystal Pollich | — | Leonard Waters-Howell | Chat | wholesale | - | —Skipped | — | — | — | Oct 14, 2025 | - |
| 64923133 | Discount code not working | Solved | Low |  Ottilie Stroman | — | Kip Schroeder IV | Social | gift-cardapployalty | 5h | ⊘Not fired | — | — | — | Sep 25, 2025 | - |
| 50293319 | Return after 30-day window | Solved | Normal |  Scot West | — | Amely Pacocha | Chat | refund | 1d 7h | ⊘Not fired | — | — | — | Mar 12, 2026 | - |
| 04027564 | Address change after shipping | Solved | High |  Ayana Hane | — |  Mr. Cade Senger | influencer | 6h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 92770016 | Influencer code not working | Solved | Normal |  Mr. Marquis Hermann | — | Oscar O'Hara | Phone | bopissamples | 1h | ○Sent, no reply | — | — | — | Dec 21, 2025 | - |
| 28768172 | Price match request | Open | Normal |  Cristal Rippin | — | Julie Hodkiewicz | — | - | —Skipped | — | — | — | Feb 23, 2026 | - | |
| 89704697 | Shipping cost question | Open | Normal |  Idella Goldner-Rodriguez | — | Mr. Eliza Gerhold IV | appfragrance | - | —Skipped | — | — | — | Aug 8, 2025 | - | |
| 43699782 | Klarna / Afterpay split issue | Solved | Normal |  Virgil Thiel | Atlas Hospitality |  Faith Hilll | Chat | bopisrefund | 1d 21h | ●Responded | 2/5 | — | — | Sep 29, 2025 | - |
| 60038739 | Discount code not working | Solved | Low |  Laurie Pagac | — |  Miss Amber Hintz Sr. | Chat | — | 9h | ●Responded | 4/5 | — | — | Mar 12, 2026 | - |
| 25193577 | Cancel subscription / Auto-replenish | Solved | Normal |  Deja Bahringer | — | Garth Dooley | loyalty | 2h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |
| 28467383 | Order arrived damaged | Solved | High |  Jaylon Turcotte | — | Mr. Eliza Gerhold IV | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 25, 2026 | - |
| 12882017 | Cancel subscription / Auto-replenish | Solved | Urgent |  Jacqueline Ferry | — | Jacklyn Dare | influencer | 22h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 47312392 | Discount code not working | Solved | Normal |  Mr. Idella Schoen | — | Mr. Cade Senger | Chat | shade-matchdamaged | 2d 2h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - |
| 11291501 | Where is my order? | Solved | Low |  Roger Bogan | — |  Chaz Renner | Phone | damaged | 6h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - |
| 30332546 | Return after 30-day window | Solved | Low |  Lilla Batz | — | Chaz Renner | — | 6d | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | |
| 93467198 | Item authenticity concern | Solved | Normal |  Liza Kozey | — | Garth Dooley | Chat | gift-card | 1h | ●Responded | 1/5 | — | — | Apr 14, 2026 | - |
| 17149366 | Item authenticity concern | Pending | Normal |  Luz Kertzmann | — | Garth Dooley | — | - | —Skipped | — | — | — | Mar 6, 2026 | - | |
| 40373888 | Cancel order request | Solved | High |  Sydni Tremblay | — | Mr. Eliza Gerhold IV | shippingloyaltybopis | 3h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |
| 60468157 | App crashes at checkout | Solved | High |  Skyla Hansen | Highland Apothecary Co | Jacklyn Dare | — | 11h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |
| 08723008 | Discount code not working | Solved | Urgent |  Quinn Willms | — | Kip Schroeder IV | refundfragranceinfluencer | 22h | ○Sent, no reply | — | — | — | May 10, 2026 | - | |
| 51183868 | Cancel order request | Solved | Normal | Scot West | — | Dr. Mandy McLaughlin | Chat | — | 7h | ●Responded | 4/5 | — | — | Apr 28, 2026 | - |
| 39606099 | Discount code not working | Solved | Normal |  Weston Bogisich | — | Eula McKenzie | fragrance | 5d 17h | ●Responded | 4/11 | — | — | Feb 2, 2026 | - | |
| 00866259 | Missing items in shipment | Solved | High |  Dr. Terence Ruecker | — | Dr. Mandy McLaughlin | — | 2d 5h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - | |
| 70076075 | Refund not received | Pending | Low |  Miss Reece Grady | — |  Lily Raynor | gift-cardshippingvip | - | —Skipped | — | — | — | Jan 16, 2026 | - | |
| 44873177 | Question about product ingredients | Solved | Normal |  Lacy Jerde | — | Eula McKenzie | Chat | influencer | 3h | ●Responded | 5/5 | — | — | Jan 13, 2026 | - |
| 70646980 | Cancel subscription / Auto-replenish | Solved | Normal |  Barbara Langworth | — | Garth Dooley | — | 12h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - | |
| 42064952 | Pro discount enrollment | Solved | Normal |  Mr. Cedric Schiller | Verde Concierge |  Tommy Kuvalis | Phone | influencervip | 1d 12h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - |
| 39207957 | Cancel subscription / Auto-replenish | Solved | Normal | Kristian Shanahan | — | Jacklyn Dare | Chat | refundinfluencerapp | 3h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - |
| 32105383 | Restock alert for backorder | Solved | High |  Alessia Fahey | — |  Mr. Skyla Trantow | Chat | refundfragrance | 2d 3h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - |
| 05458416 | Item authenticity concern | Solved | Low | Anita Kerluke | — | Kip Schroeder IV | shipping | 1h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - |