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Showing 1,401 - 1,450 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 30694866 | BOPIS order cancelled at store | Closed | Low |  Beulah Labadie | — |  Dr. Mandy McLaughlin | Chat | — | 1h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 18, 2026 |
| 56875833 | Address change after shipping | Closed | Normal |  Jessyca Balistreri | — |  Kaela Friesen | Chat | appshipping | 1d | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 18, 2026 |
| 46738377 | Lost package follow-up | Closed | Normal |  Savanna Breitenberg | — |  Kip Schroeder IV | — | 2d 22h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 18, 2026 | |
| 18829335 | Question about product ingredients | Closed | Urgent |  Kayleigh Roberts | — | Kaela Friesen | Chat | returns | 22h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 18, 2026 |
| 95724528 | Store experience feedback | Closed | Normal |  Mrs. Juana Russel | — |  Oscar O'Hara | Phone | appinfluencer | 1d 22h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 18, 2026 |
| 19601050 | Refund not received | Closed | High |  Arne Fay | — |  Eula McKenzie | Chat | loyalty | 21h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 18, 2026 |
| 31037195 | Refund not received | Closed | Normal |  Marguerite Howe | — |  Mr. Lonie Hudson | Phone | — | 1d 20h | ●Responded | 9/11 | — | — | Apr 9, 2026 | Apr 18, 2026 |
| 98298537 | Restock alert for backorder | Closed | Normal |  Lindsey Schneider | — | Oscar O'Hara | refundsamples | 19h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 18, 2026 | |
| 54326121 | Allergic reaction concern | Closed | High |  Sean Farrell Sr. | — | Mr. Lonie Hudson | shade-matchappvip | 19h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 18, 2026 | |
| 27890883 | Price match request | Closed | Normal |  Freda Koepp | — |  Mr. Cade Senger | shipping | 2d 17h | ○Sent, no reply | — | — | — | Apr 12, 2026 | Apr 18, 2026 | |
| 96871877 | Missing items in shipment | Closed | Normal |  Delbert Morar DVM | — |  Steve O'Conner | fragranceshade-match | 16h | ⊘Not fired | — | — | — | Apr 15, 2026 | Apr 18, 2026 | |
| 20628467 | Discount code not working | Closed | Normal |  Nora Schumm | — |  Yazmin Jast | shippingshade-matchinfluencer | 2d 15h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 18, 2026 | |
| 25508476 | Cancel order request | Closed | Normal |  Zoie Kuhic | — | Mr. Cade Senger | conversation-mockupsamplesvip | 14h | ○Sent, no reply | — | 79 | Apr 14, 2026 | Apr 18, 2026 | ||
| 07277950 | Cancel subscription / Auto-replenish | Closed | Normal |  Ms. Lila Champlin | Verde Concierge | Steve O'Conner | — | 2d 13h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 18, 2026 | |
| 54361037 | Klarna / Afterpay split issue | Closed | Low |  Candice Armstrong | — |  Jacklyn Dare | samplesreturns | 11h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 18, 2026 | |
| 61740210 | Discount code not working | Closed | Normal |  Ben McDermott | — |  Katrina Johns | loyaltyinfluencerwholesale | 10h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 18, 2026 | |
| 14502963 | Loyalty points not posting | Closed | Low |  Garry Stiedemann | — | Yazmin Jast | — | 7h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 17, 2026 | |
| 75390578 | Foundation match help | Closed | Normal |  Eleonore Blick | — |  Darryl Jacobi | vipbopissamples | 6h | ●Responded | 5/5 | — | — | Apr 12, 2026 | Apr 17, 2026 | |
| 98106060 | App crashes at checkout | Closed | Normal |  Pauline Maggio | — |  Julie Hodkiewicz | refundapp | 6h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 17, 2026 | |
| 42267072 | Wrong shade sent | Closed | High |  Liam McKenzie | — | Eula McKenzie | samplesvipinfluencer | 6h | ⊘Not fired | — | — | — | Apr 15, 2026 | Apr 17, 2026 | |
| 81143044 | Address change after shipping | Closed | Normal |  Loyal Jerde | — | Julie Hodkiewicz | — | 6h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 17, 2026 | |
| 42486614 | Refund not received | Closed | High |  Kelly Reinger | — | Eula McKenzie | returnsgift-card | 6h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 17, 2026 | |
| 70884435 | BOPIS pickup not ready | Closed | Normal |  Wilson Osinski | — |  Garth Dooley | gift-cardappwholesale | 5h | ●Responded | 4/5 | — | — | Apr 14, 2026 | Apr 17, 2026 | |
| 28786849 | Missing items in shipment | Closed | Normal |  Jolie Rau | — |  Amely Pacocha | Chat | shippingvipinfluencer | 4h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 17, 2026 |
| 04240626 | BOPIS order cancelled at store | Closed | High |  Miss Reece Grady | — |  Leonard Waters-Howell | Chat | — | 3h | ●Responded | 5/5 | — | — | Apr 14, 2026 | Apr 17, 2026 |
| 89951572 | Discount code not working | Closed | Normal |  Mr. Jorge Doyle | — |  Tommy Kuvalis | Chat | app | 2h | ⊘Not fired | — | — | — | Apr 15, 2026 | Apr 17, 2026 |
| 91830600 | Birthday gift not received | Closed | Normal |  Toby Bruen | — | Julie Hodkiewicz | Chat | bopisapp | 2h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 17, 2026 |
| 91911080 | Address change after shipping | Closed | Normal |  Lana Corwin | — |  Ignatius Cummerata | Phone | vip | 1h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 17, 2026 |
| 75498162 | Lost package follow-up | Closed | Normal |  Dee Rempel | — |  Miss Amber Hintz Sr. | Chat | sampleswholesale | 1h | ●Responded | 2/5 | — | — | Apr 16, 2026 | Apr 17, 2026 |
| 30267614 | Klarna / Afterpay split issue | Closed | Normal |  Ben Heidenreich | — |  Mr. Skyla Trantow | refund | 1h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 17, 2026 | |
| 64287273 | Gift card balance question | Closed | Low |  Ted Swift | — | Eula McKenzie | Chat | refundreturnsshipping | 2d 21h | ●Responded | 2/5 | — | — | Apr 11, 2026 | Apr 17, 2026 |
| 12031005 | Order arrived damaged | Closed | High |  Rogelio Medhurst | — | Yazmin Jast | damagedbopis | 19h | ⊘Not fired | — | — | — | Apr 15, 2026 | Apr 17, 2026 | |
| 40760503 | Lost package follow-up | Closed | Normal |  Arnold Kuvalis | — | Mr. Lonie Hudson | fragranceshippingreturns | 18h | ⊘Not fired | — | — | — | Apr 14, 2026 | Apr 17, 2026 | |
| 15633542 | Item authenticity concern | Closed | Normal |  Cory Hills MD | — | Tommy Kuvalis | Chat | fragranceapp | 17h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 17, 2026 |
| 46532707 | Price match request | Closed | High |  Forrest Considine-Conroy | — | Oscar O'Hara | influencerbopis | 17h | ○Sent, no reply | — | — | — | Apr 12, 2026 | Apr 17, 2026 | |
| 47299102 | Influencer code not working | Closed | Urgent |  Mrs. Ernestine Kassulke MD | — | Kaela Friesen | Chat | samples | 2d 17h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 17, 2026 |
| 78891797 | Missing items in shipment | Closed | Low |  Karley Keebler | — | Kaela Friesen | Chat | — | 15h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 17, 2026 |
| 05386556 | Pro discount enrollment | Closed | Normal |  Nathan Schuster | — | Darryl Jacobi | Chat | returns | 1d 13h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 17, 2026 |
| 70343890 | Store experience feedback | Closed | Low |  Rowland Armstrong | — | Mr. Skyla Trantow | Social | shade-matchfragrance | 13h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 17, 2026 |
| 06538732 | Klarna / Afterpay split issue | Closed | Normal |  Cortney Lakin | — | Amely Pacocha | — | 13h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 17, 2026 | |
| 84279323 | Order arrived damaged | Closed | Normal |  Roland Ortiz-McGlynn | — | Katrina Johns | damagedrefundgift-card | 12h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 17, 2026 | |
| 34987749 | Store experience feedback | Closed | Normal |  Bradford Mraz | — | Mr. Cade Senger | shade-matchshipping | 6d 10h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 17, 2026 | |
| 68213509 | Missing samples in order | Closed | Normal | Karley Keebler | — | Katrina Johns | — | 10h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 17, 2026 | |
| 21213814 | Question about product ingredients | Closed | Normal |  Arnulfo Medhurst | — |  Lily Raynor | shade-matchsamples | 10h | ●Responded | 5/5 | — | — | Apr 9, 2026 | Apr 17, 2026 | |
| 31893823 | Question about product ingredients | Closed | Normal |  Katelyn Dickens Jr. | — | Leonard Waters-Howell | influencerdamaged | 4d 6h | ●Responded | 3/5 | — | — | Apr 10, 2026 | Apr 16, 2026 | |
| 15800081 | Lost package follow-up | Closed | Normal |  Mr. Sheridan Trantow | — |  Chaz Renner | — | 6h | ●Responded | 4/5 | — | — | Apr 10, 2026 | Apr 16, 2026 | |
| 47374814 | Refund not received | Closed | High |  Rolando Haag | — | Lily Raynor | gift-cardreturns | 5h | ●Responded | 4/5 | — | — | Apr 11, 2026 | Apr 16, 2026 | |
| 43242544 | BOPIS order cancelled at store | Closed | Normal |  Toby Mosciski | — | Kip Schroeder IV | — | 5h | ●Responded | 3/5 | — | — | Apr 10, 2026 | Apr 16, 2026 | |
| 94806999 | Missing items in shipment | Closed | Normal |  Roger Bogan | — | Katrina Johns | samplesrefund | 1d 5h | ●Responded | 3/5 | — | — | Apr 13, 2026 | Apr 16, 2026 | |
| 56784542 | Birthday gift not received | Closed | Low |  Arnulfo Ritchie | — | Julie Hodkiewicz | shippingrefunddamaged | 5h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 16, 2026 |