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Showing 14,701 - 14,750 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 95753381 | Wholesale order question | Solved | Normal |  Zoie Kuhic | — |  Kip Schroeder IV | Chat | — | 18h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - |
| 93025855 | Where is my order? | Solved | High |  Gabriel Crona | — |  Darryl Jacobi | — | 1h | ●Responded | 4/5 | — | — | Jun 16, 2025 | - | |
| 83184351 | Birthday gift not received | Solved | Normal |  Roy D'Amore | — |  Dr. Mandy McLaughlin | — | 6h | ●Responded | 5/5 | — | — | Jul 18, 2025 | - | |
| 02832865 | BOPIS order cancelled at store | Solved | Low |  Edward Schoen | — |  Garth Dooley | — | 4d 11h | ●Responded | 1/5 | — | — | Jan 14, 2026 | - | |
| 00630258 | Restock alert for backorder | Solved | Normal |  Ms. Dallin Schmitt | — |  Kaela Friesen | Chat | bopisfragrance | 6h | ○Sent, no reply | — | — | — | Sep 7, 2025 | - |
| 40274843 | App login problem | Solved | Normal |  Odie Becker | — |  Katrina Johns | Chat | gift-card | 9h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - |
| 42920665 | Missing items in shipment | Solved | Normal |  Gloria Jakubowski | Silver Lake Studios |  Chaz Renner | gift-card | 3d 16h | ●Responded | 3/5 | — | — | Nov 12, 2025 | - | |
| 69074802 | App login problem | Solved | Urgent |  Chelsie Reinger | — |  Mr. Lonie Hudson | samplesrefunddamaged | 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 75942103 | Birthday gift not received | Pending | Low |  Katherine Conn | — |  Amely Pacocha | Chat | vipgift-card | - | —Skipped | — | — | — | Dec 5, 2025 | - |
| 59850325 | Gift card balance question | Solved | High |  Elyse Ernser | — |  Mr. Skyla Trantow | — | 2h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - | |
| 98109104 | App login problem | Solved | Normal |  Deja Bahringer | — | Katrina Johns | Social | — | 3d 3h | ⊘Not fired | — | — | — | Feb 10, 2026 | - |
| 62892480 | Shipping cost question | Solved | Normal |  Roberto Kovacek | — |  Lily Raynor | wholesale | 18h | ●Responded | 4/5 | — | — | May 6, 2026 | - | |
| 18219082 | Lost package follow-up | Solved | Normal |  Johanna Kuphal | — | Dr. Mandy McLaughlin | Chat | fragrancegift-cardshade-match | 6h | ●Responded | 5/5 | — | — | Feb 3, 2026 | - |
| 79961607 | BOPIS order cancelled at store | Open | Normal |  Jordi Kertzmann | — | Garth Dooley | shipping | - | —Skipped | — | — | — | Sep 25, 2025 | - | |
| 60655925 | Item authenticity concern | Solved | Low |  Miss Jayden Ferry II | — | Mr. Lonie Hudson | Chat | — | 3h | ●Responded | 4/5 | — | — | Jul 31, 2025 | - |
| 26657446 | BOPIS order cancelled at store | Open | Normal |  Deondre Rosenbaum | — | Katrina Johns | gift-card | - | —Skipped | — | — | — | Mar 26, 2026 | - | |
| 48797445 | Gift card balance question | Solved | Low |  Kenton Weber | — |  Leonard Waters-Howell | shippingshade-match | 17h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 62134929 | Store experience feedback | Solved | Normal |  Julian Koss | — |  Jacklyn Dare | Chat | appgift-cardloyalty | 1h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - |
| 46446613 | Allergic reaction concern | Open | High |  Melinda Runolfsdottir | — |  Tommy Kuvalis | Chat | — | - | —Skipped | — | — | — | Jun 5, 2025 | - |
| 46551632 | Influencer code not working | Solved | High |  Dr. Mariela Champlin | — |  Julie Hodkiewicz | gift-cardwholesale | 14h | ●Responded | 5/5 | — | — | Aug 2, 2025 | - | |
| 87045851 | App crashes at checkout | Solved | Urgent |  Eldridge Feeney | — | Mr. Lonie Hudson | — | 1h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - | |
| 07729819 | Return after 30-day window | Solved | Normal |  Ottilie Stroman | — | Dr. Mandy McLaughlin | Chat | refundfragranceapp | 1h | ●Responded | 5/5 | — | — | May 16, 2026 | - |
| 18090393 | Pro discount enrollment | Solved | Low |  Aliyah Lehner | — | Jacklyn Dare | Phone | — | 4h | ⊘Not fired | — | — | — | Feb 2, 2026 | - |
| 10427025 | Store experience feedback | Pending | Normal |  Dr. Parker Rodriguez V | — | Katrina Johns | shade-matchreturnswholesale | - | —Skipped | — | — | — | Feb 11, 2026 | - | |
| 86984170 | Lost package follow-up | Solved | Normal |  Ayana Adams | — | Leonard Waters-Howell | shade-matchgift-cardapp | 15h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |
| 34989933 | Refund not received | Solved | High |  Devonte Tromp | — |  Eula McKenzie | Phone | loyaltywholesale | 5h | ●Responded | 1/5 | — | — | May 15, 2026 | - |
| 49659135 | Insider tier issue | Solved | Normal |  Bennie Shields | — |  Miss Amber Hintz Sr. | Chat | shipping | 5h | ○Sent, no reply | — | — | — | May 1, 2026 | - |
| 63273053 | Loyalty points not posting | Solved | Urgent |  Molly Leffler | — | Eula McKenzie | Chat | — | 11h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - |
| 68739441 | App crashes at checkout | Solved | High |  Vickie Bruen | — | Dr. Mandy McLaughlin | vip | 2h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - | |
| 92637770 | Refund not received | Solved | Low |  Reanna Weber | Aurora Hotels Group | Garth Dooley | influencer | 12h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - | |
| 60600501 | App login problem | Solved | Normal |  Milan Graham Jr. | — | Leonard Waters-Howell | Phone | fragrance | 18h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - |
| 76237186 | Question about product ingredients | Open | Normal |  Arne Fay | — |  Steve O'Conner | vipapp | - | —Skipped | — | — | — | Aug 6, 2025 | - | |
| 06229056 | Store experience feedback | Solved | Normal |  Willard Nicolas | — |  Mr. Cade Senger | shipping | 3d | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |
| 13569764 | Insider tier issue | Solved | Normal |  Brittany Tromp | — | Kaela Friesen | Social | — | 11h | ⊘Not fired | — | — | — | Jan 27, 2026 | - |
| 45513666 | Gift card balance question | Solved | Normal |  Elsie Schumm | — | Jacklyn Dare | Chat | influencer | 5h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - |
| 41167902 | Cancel subscription / Auto-replenish | Solved | High |  Mariah Toy | — | Steve O'Conner | damagedwholesale | 6h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |
| 12494056 | App login problem | Pending | Normal |  Terrence Baumbach | — | Julie Hodkiewicz | samplesfragrance | - | —Skipped | — | — | — | Feb 9, 2026 | - | |
| 08797005 | Question about product ingredients | Solved | Normal |  Mildred Graham-Stoltenberg | — | Darryl Jacobi | Social | — | 1d 18h | ⊘Not fired | — | — | — | Apr 15, 2026 | - |
| 06974888 | Refund not received | Pending | Normal |  Derrick Hodkiewicz | Coastal Spas & Wellness | Miss Amber Hintz Sr. | Social | — | - | —Skipped | — | — | — | Oct 21, 2025 | - |
| 96387943 | Where is my order? | Solved | Normal |  Roscoe Wisozk MD | — | Darryl Jacobi | bopisinfluencershipping | 3h | ⊘Not fired | — | — | — | Mar 12, 2026 | - | |
| 59298738 | Shipping cost question | Solved | Urgent |  Herman Walsh | — | Mr. Skyla Trantow | Social | shade-matchreturnsvip | 4h | ⊘Not fired | — | — | — | Jul 19, 2025 | - |
| 23498392 | Store experience feedback | Solved | Low |  Hayley Runolfsdottir | — | Mr. Skyla Trantow | influencerreturnsfragrance | 2d 21h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 76027743 | Foundation match help | Open | Normal |  Roland Ortiz-McGlynn | — | Jacklyn Dare | — | - | —Skipped | — | — | — | Nov 28, 2025 | - | |
| 02637012 | Pro discount enrollment | Solved | High |  Kaitlin Weber | — | Darryl Jacobi | — | 19h | ●Responded | 5/5 | — | — | Jan 20, 2026 | - | |
| 85887782 | Store experience feedback | Solved | Normal |  Dr. Timmy Ondricka | — | Kaela Friesen | fragrance | 1d 18h | ○Sent, no reply | — | — | — | Apr 12, 2026 | - | |
| 93578486 | Wholesale order question | Solved | Low |  Haskell Barrows | — | Leonard Waters-Howell | Chat | refundsamplesapp | 4h | ○Sent, no reply | — | — | — | May 23, 2025 | - |
| 57926660 | Cancel order request | Pending | Normal |  Miss Beatrice Dach | — |  Oscar O'Hara | Chat | shipping | - | —Skipped | — | — | — | Oct 21, 2025 | - |
| 73784056 | Lost package follow-up | Solved | Normal |  Amos Barton | — | Amely Pacocha | Chat | samplesbopisreturns | 2h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - |
| 11330141 | Return after 30-day window | Solved | Normal |  Nayeli Schowalter | — | Lily Raynor | Chat | — | 4h | ⊘Not fired | — | — | — | Jan 26, 2026 | - |
| 53717967 | Missing items in shipment | Solved | Normal |  Mr. Rufus Will I | — | Lily Raynor | returnsfragrance | 12h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - |