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Showing 17,451 - 17,500 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 01406047 | Restock alert for backorder | Solved | Normal |  Myron Watsica | — |  Jacklyn Dare | Phone | app | 17h | ●Responded | 10/11 | — | — | Aug 21, 2025 | - |
| 19061561 | App login problem | Solved | Normal |  Mr. Estefania Lesch | — |  Amely Pacocha | Chat | — | 1d 10h | ●Responded | 3/5 | — | — | Aug 14, 2025 | - |
| 74756636 | Order arrived damaged | Solved | Normal |  Pasquale Hauck II | — |  Katrina Johns | Phone | fragrancesamplesapp | 12h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 63741073 | Price match request | Solved | High |  Duane Effertz | — |  Tommy Kuvalis | Chat | — | 15h | ⊘Not fired | — | — | — | Dec 10, 2025 | - |
| 70049103 | Foundation match help | Solved | High |  Audie Goyette | — |  Yazmin Jast | bopis | 2d 13h | ⊘Not fired | — | — | — | Mar 23, 2026 | - | |
| 90045393 | Shipping cost question | Solved | High |  Wilmer Luettgen | — |  Mr. Lonie Hudson | Phone | appshade-match | 10h | ⊘Not fired | — | — | — | Sep 2, 2025 | - |
| 82766287 | App login problem | Solved | High |  Fred Abbott | — |  Dr. Mandy McLaughlin | Phone | gift-cardrefund | 2h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - |
| 27794776 | Wholesale order question | Solved | Normal |  Vallie Zulauf | — |  Mr. Eliza Gerhold IV | damaged | 5h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |
| 39096932 | BOPIS pickup not ready | Open | Low |  Skylar Cassin | — | Jacklyn Dare | Chat | wholesalevip | - | —Skipped | — | — | — | Jul 9, 2025 | - |
| 42671750 | Refund not received | Solved | Normal |  Jermaine Ferry | — |  Garth Dooley | returns | 1h | ●Responded | 9/11 | — | — | Oct 14, 2025 | - | |
| 42239574 | Refund not received | Solved | Normal |  Mr. Keon Schuster | — |  Mr. Cade Senger | vipdamaged | 3h | ●Responded | 5/5 | — | — | Sep 6, 2025 | - | |
| 56025350 | Cancel order request | Solved | Normal |  Myriam Rau | — |  Steve O'Conner | Chat | refundbopis | 1d 8h | ○Sent, no reply | — | — | — | May 26, 2025 | - |
| 57629725 | Foundation match help | Solved | Normal |  Irma Fahey | — |  Mr. Skyla Trantow | returnsbopis | 4h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - | |
| 98814184 | Order arrived damaged | Solved | Urgent |  Ellen Schuppe | — | Mr. Eliza Gerhold IV | Chat | appshade-matchdamaged | 3h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - |
| 13815088 | Pro discount enrollment | Solved | Normal |  Zella Moen | — |  Miss Amber Hintz Sr. | Chat | vip | 6h | ⊘Not fired | — | — | — | May 8, 2026 | - |
| 46780069 | Allergic reaction concern | Solved | Normal |  Ottilie Skiles | — | Miss Amber Hintz Sr. | Chat | wholesalefragranceinfluencer | 1d 10h | ⊘Not fired | — | — | — | Jul 22, 2025 | - |
| 96612117 | Wrong shade sent | Solved | Normal |  Eloy Glover | — | Tommy Kuvalis | Chat | bopisrefundloyalty | 2d 5h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - |
| 83774528 | Pro discount enrollment | Solved | Normal |  Alicia Tremblay | — | Mr. Eliza Gerhold IV | appviprefund | 1d 3h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |
| 45957909 | Gift card balance question | Solved | Low |  Lester Sipes | — |  Vilma Gusikowski | Chat | — | 2h | ●Responded | 5/5 | — | — | Nov 24, 2025 | - |
| 96592600 | Foundation match help | Open | Low |  Latoya Watsica | Silver Lake Studios |  Eula McKenzie | returns | - | —Skipped | — | — | — | Aug 31, 2025 | - | |
| 58621721 | Cancel subscription / Auto-replenish | Solved | Normal |  Miss Christop Grimes | — | Mr. Lonie Hudson | Chat | influencerfragranceshipping | 5h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - |
| 00367801 | Foundation match help | Open | Normal |  Phyllis Emard II | — |  Darryl Jacobi | Chat | gift-cardwholesalerefund | - | —Skipped | — | — | — | Oct 6, 2025 | - |
| 86373895 | Refund not received | Open | High |  Dr. Violet Gibson | — |  Lily Raynor | shippingwholesale | - | —Skipped | — | — | — | Sep 4, 2025 | - | |
| 73682367 | Allergic reaction concern | Solved | Normal |  Bridgette Wisozk | — | Mr. Skyla Trantow | Chat | bopis | 3h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - |
| 77038620 | App login problem | Open | Normal |  Pauline Maggio | — |  Julie Hodkiewicz | bopis | - | —Skipped | — | — | — | Sep 22, 2025 | - | |
| 86702928 | Order arrived damaged | Solved | Normal |  Nathaniel Franecki | — |  Faith Hilll | Chat | refund | 22h | ⊘Not fired | — | — | — | Dec 30, 2025 | - |
| 82686859 | Birthday gift not received | Solved | Normal | Myron Watsica | — | Lily Raynor | Chat | — | 4h | ⊘Not fired | — | — | — | Apr 24, 2026 | - |
| 39352077 | Return after 30-day window | Solved | High |  Darrel Bayer | — |  Oscar O'Hara | vipapp | 2h | ○Sent, no reply | — | — | — | Aug 24, 2025 | - | |
| 18667391 | Loyalty points not posting | Solved | Low |  Yasmeen Lebsack Sr. | — | Garth Dooley | Social | influencershipping | 17h | ⊘Not fired | — | — | — | Dec 22, 2025 | - |
| 78022416 | Klarna / Afterpay split issue | Solved | Normal |  Faith Douglas | — | Tommy Kuvalis | — | 5h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |
| 81997112 | Refund not received | Solved | Low | Miss Christop Grimes | — | Mr. Lonie Hudson | Phone | — | 4h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 00061831 | Address change after shipping | Solved | High |  Esteban O'Connell | — | Amely Pacocha | — | 1d 1h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 96651151 | Influencer code not working | Solved | Normal |  Gary Berge | — | Steve O'Conner | Chat | influencer | 3h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 75163898 | Missing samples in order | Solved | Normal |  Mrs. Sylvia Kshlerin Sr. | — | Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |
| 18055620 | Influencer code not working | Solved | Normal |  Rudolph Gorczany | — | Garth Dooley | — | 1d 12h | ●Responded | 3/5 | — | — | Jul 4, 2025 | - | |
| 77110456 | Pro discount enrollment | Solved | Normal |  Claudie Gleason | — | Amely Pacocha | Chat | influencer | 3h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 12369067 | Restock alert for backorder | Solved | Low |  Miss Roslyn Ziemann | — | Tommy Kuvalis | Chat | — | 9h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 11044960 | Insider tier issue | Solved | High |  Mrs. Leora Muller | House of Lumière | Julie Hodkiewicz | Chat | shipping | 3h | ●Responded | 2/5 | — | — | Sep 20, 2025 | - |
| 25818352 | Missing samples in order | Pending | Low |  Kelsi Crooks | — | Amely Pacocha | wholesaleinfluencergift-card | - | —Skipped | — | — | — | Feb 28, 2026 | - | |
| 29770240 | Cancel order request | Open | Normal |  Jill Ruecker Sr. | — | Mr. Skyla Trantow | Phone | fragranceloyaltywholesale | - | —Skipped | — | — | — | Mar 26, 2026 | - |
| 02991207 | Restock alert for backorder | Solved | High |  Elsie Schumm | — |  Ignatius Cummerata | — | 5h | ●Responded | 5/5 | — | — | May 7, 2026 | - | |
| 10665908 | Foundation match help | Solved | Normal |  Ms. Ida Kuhn | — | Mr. Cade Senger | — | 3h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 84231954 | Loyalty points not posting | Solved | Low |  Ralph Pagac | — | Lily Raynor | shipping | 10h | ⊘Not fired | — | — | — | Oct 24, 2025 | - | |
| 59830181 | Discount code not working | Solved | Normal |  Mohamed O'Keefe | — | Julie Hodkiewicz | — | 6h | ●Responded | 5/5 | — | — | Oct 26, 2025 | - | |
| 77642091 | Missing items in shipment | Solved | Normal |  Kathryn Russel IV | — | Darryl Jacobi | — | 14h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 77426241 | Price match request | Solved | Normal |  Nayeli Schowalter | — | Eula McKenzie | Chat | refundinfluencer | 1d 23h | ●Responded | 7/11 | — | — | May 7, 2026 | - |
| 73478178 | Order arrived damaged | Solved | Normal |  Annabel Nicolas DDS | — | Eula McKenzie | damagedfragrance | 2h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |
| 68431748 | Shipping cost question | Solved | Normal |  Lennie Johns | — | Julie Hodkiewicz | fragranceshipping | 5h | ⊘Not fired | — | — | — | Jun 7, 2025 | - | |
| 54121985 | App crashes at checkout | Solved | High |  Martine O'Keefe | — | Oscar O'Hara | refund | 6h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |
| 88809256 | Loyalty points not posting | Pending | Normal |  Tracey Hauck | — | Mr. Eliza Gerhold IV | Chat | samplesrefund | - | —Skipped | — | — | — | Nov 24, 2025 | - |