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Showing 18,701 - 18,750 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29131364 | Order arrived damaged | Solved | Low |  Cordie Jaskolski | — |  Julie Hodkiewicz | — | 4h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 53836716 | Wrong shade sent | Solved | Normal |  Dr. Carey Waters | — |  Yazmin Jast | Chat | shade-matchdamaged | 6h | ●Responded | 10/11 | — | — | Sep 20, 2025 | - |
| 21030558 | Cancel subscription / Auto-replenish | Solved | Normal |  Willard Nicolas | — |  Katrina Johns | Phone | — | 23h | ●Responded | 9/11 | — | — | Oct 1, 2025 | - |
| 43300217 | Missing samples in order | Open | Normal |  Antoinette Schumm | — | Yazmin Jast | — | - | —Skipped | — | — | — | Aug 30, 2025 | - | |
| 56166081 | Klarna / Afterpay split issue | Pending | High |  Mr. Ian Schuppe-Stamm | — |  Amely Pacocha | Chat | returnsloyaltyapp | - | —Skipped | — | — | — | Mar 26, 2026 | - |
| 23587442 | Question about product ingredients | Solved | Normal |  Claude Bayer | — |  Mr. Skyla Trantow | loyaltyfragrancesamples | 12h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 35978685 | Return after 30-day window | Solved | High |  Mr. Lauretta Gulgowski Jr. | — | Julie Hodkiewicz | Phone | — | 6h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - |
| 51331657 | Restock alert for backorder | Pending | Normal |  Elsie Schumm | — |  Ignatius Cummerata | Chat | wholesalebopis | - | —Skipped | — | — | — | Oct 24, 2025 | - |
| 55990402 | Wholesale order question | Open | Normal |  Charlie Kling | — |  Mr. Cade Senger | viployalty | - | —Skipped | — | — | — | Oct 26, 2025 | - | |
| 39760586 | Restock alert for backorder | Open | Normal |  Danielle Kshlerin | — |  Lily Raynor | appdamaged | - | —Skipped | — | — | — | Feb 12, 2026 | - | |
| 63363398 | Return after 30-day window | Solved | High |  Claire Wiegand | — |  Kip Schroeder IV | shade-matchfragrance | 23h | ●Responded | 2/5 | — | — | Aug 11, 2025 | - | |
| 27201262 | Refund not received | Solved | Normal |  Lelah Adams | — |  Kaela Friesen | Chat | fragrancereturns | 17h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - |
| 76162440 | Discount code not working | Solved | Normal |  Guy Heller | — | Katrina Johns | Chat | vip | 3h | ○Sent, no reply | — | — | — | Feb 22, 2026 | - |
| 94378782 | Birthday gift not received | Solved | Low |  Marion Hermiston | — |  Leonard Waters-Howell | — | 3h | ●Responded | 4/11 | — | — | Oct 23, 2025 | - | |
| 31233573 | Price match request | Solved | Normal |  Timothy Corkery | — | Kaela Friesen | wholesale | 1d 11h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 11780545 | BOPIS pickup not ready | Solved | High |  Kraig Barrows DDS | — |  Steve O'Conner | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - |
| 66444918 | Insider tier issue | Solved | Normal |  Darrel Bayer | — |  Miss Amber Hintz Sr. | Social | — | 19h | ⊘Not fired | — | — | — | May 14, 2026 | - |
| 18088973 | BOPIS pickup not ready | Solved | Normal |  Dr. Liam Waelchi | — | Mr. Skyla Trantow | — | 2d | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 19366209 | Shipping cost question | Solved | Low |  Alex O'Conner-Konopelski | — | Katrina Johns | Chat | — | 1h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - |
| 80689230 | Cancel subscription / Auto-replenish | Solved | Normal |  Fleta Cassin-Rippin MD | — |  Oscar O'Hara | fragranceloyaltyreturns | 3h | ●Responded | 5/5 | — | — | Oct 24, 2025 | - | |
| 08985000 | Klarna / Afterpay split issue | Solved | High |  Eula Nienow | — | Mr. Cade Senger | bopisrefund | 4h | ●Responded | 10/11 | — | — | Sep 23, 2025 | - | |
| 58392016 | Cancel subscription / Auto-replenish | Solved | High |  Mr. Lucious Heidenreich | — | Kaela Friesen | damagedrefundinfluencer | 6h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |
| 78733423 | Gift card balance question | Pending | Normal |  Stella Koch | — |  Jacklyn Dare | Chat | — | - | —Skipped | — | — | — | Nov 12, 2025 | - |
| 41690551 | BOPIS order cancelled at store | Solved | Normal |  Omari Wolf | — | Miss Amber Hintz Sr. | Chat | refundreturns | 1d 21h | ●Responded | 1/5 | — | — | Aug 26, 2025 | - |
| 22495486 | Discount code not working | Solved | Normal |  Nayeli Schowalter | — | Julie Hodkiewicz | influencer | 1d 11h | ●Responded | 4/5 | — | — | Jan 30, 2026 | - | |
| 92400614 | Allergic reaction concern | Solved | Urgent |  Anita Littel | — | Yazmin Jast | vip | 22h | ●Responded | 5/5 | — | — | Nov 4, 2025 | - | |
| 62132939 | Lost package follow-up | Solved | Normal |  Isom Kshlerin | — |  Garth Dooley | Chat | bopisfragrancedamaged | 2h | ●Responded | 5/5 | — | — | Jan 9, 2026 | - |
| 79581447 | Loyalty points not posting | Solved | Normal |  Tristian Murphy | — | Kip Schroeder IV | — | 2d 23h | ●Responded | 3/5 | — | — | Jul 30, 2025 | - | |
| 65760519 | Return after 30-day window | Pending | Normal |  Dr. Hermann Ferry | Marquee Events | Amely Pacocha | shade-matchloyaltydamaged | - | —Skipped | — | — | — | Feb 13, 2026 | - | |
| 62925081 | Refund not received | Solved | Normal |  Viola Kling MD | — |  Faith Hilll | fragrancevipreturns | 2h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |
| 30321070 | Item authenticity concern | Solved | Low |  Reed Parker | — | Jacklyn Dare | — | 16h | ●Responded | 5/5 | — | — | Oct 31, 2025 | - | |
| 36854218 | Address change after shipping | Solved | Normal |  Dexter Heidenreich | — | Ignatius Cummerata | — | 11h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 24719919 | App crashes at checkout | Solved | Normal |  Mr. Benjamin Ryan | — | Kip Schroeder IV | Chat | — | 5h | ●Responded | 4/5 | — | — | Aug 1, 2025 | - |
| 89976855 | Restock alert for backorder | Pending | Normal |  Amya Lakin | — |  Mr. Eliza Gerhold IV | fragrance | - | —Skipped | — | — | — | Feb 27, 2026 | - | |
| 76918150 | Gift card balance question | Pending | Normal |  Dr. Darien Ondricka | — | Lily Raynor | shippinginfluencer | - | —Skipped | — | — | — | Mar 11, 2026 | - | |
| 02497286 | Foundation match help | Solved | Low |  Mr. Magdalena Reynolds | — |  Dr. Mandy McLaughlin | Chat | loyaltyshippinginfluencer | 16h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - |
| 10258222 | Loyalty points not posting | Solved | Normal |  Frank Predovic | — |  Chaz Renner | Chat | influencerbopis | 3h | ○Sent, no reply | — | — | — | May 6, 2026 | - |
| 36490209 | Price match request | Solved | Normal |  Dr. Kenny Deckow Sr. | — |  Mr. Lonie Hudson | Chat | — | 4h | ⊘Not fired | — | — | — | May 26, 2025 | - |
| 53668638 | Order arrived damaged | Solved | Normal |  Damon Tromp | — | Yazmin Jast | — | 15h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 79267982 | Loyalty points not posting | Solved | Low |  Jeannie Heathcote | — | Oscar O'Hara | — | 3h | ⊘Not fired | — | — | — | Sep 24, 2025 | - | |
| 42469184 | App crashes at checkout | Solved | High |  Henrietta Gleason | — |  Eula McKenzie | Phone | returnswholesaleapp | 13h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 45576776 | Store experience feedback | Solved | Normal |  Adriel Terry | — | Faith Hilll | returnsvip | 5h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - | |
| 48894465 | Store experience feedback | Solved | Normal |  Wendy Rolfson | — | Mr. Skyla Trantow | — | 9h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 63118275 | Influencer code not working | Solved | Normal |  Heber Maggio | Aurora Hotels Group | Leonard Waters-Howell | Chat | fragranceinfluencerloyalty | 3h | ●Responded | 3/5 | — | — | Jul 31, 2025 | - |
| 44346577 | Lost package follow-up | Solved | Normal |  Eloy Dicki | — | Dr. Mandy McLaughlin | samplesreturnsrefund | 15h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |
| 05079875 | Allergic reaction concern | Solved | Normal |  Audrey Rau | — | Katrina Johns | damagedvipbopis | 3h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - | |
| 74035571 | Influencer code not working | Solved | Urgent |  Nathaniel McClure | — |  Vilma Gusikowski | Chat | vipsamplesdamaged | 14h | ⊘Not fired | — | — | — | Mar 23, 2026 | - |
| 65255742 | Return after 30-day window | Solved | Normal |  Susan Becker | — | Vilma Gusikowski | influencerloyaltybopis | 1h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - | |
| 71642984 | Where is my order? | Open | Low |  Rudolph Gorczany | — | Amely Pacocha | Chat | shade-matchloyaltyshipping | - | —Skipped | — | — | — | Jul 10, 2025 | - |
| 03067428 | Birthday gift not received | Solved | Normal |  Veronica Russel | — | Vilma Gusikowski | bopisshade-match | 2h | ●Responded | 5/5 | — | — | Oct 1, 2025 | - |