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Showing 19,751 - 19,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 76419237 | Pro discount enrollment | Solved | Low |  Toby Weimann | — |  Kip Schroeder IV | Chat | — | 4h | ●Responded | 5/5 | — | — | Feb 16, 2026 | - |
| 22952823 | Where is my order? | Pending | Low |  Mr. Cletus Conn PhD | — |  Miss Amber Hintz Sr. | vipbopis | - | —Skipped | — | — | — | Sep 8, 2025 | - | |
| 68049949 | Lost package follow-up | Solved | Normal |  Ansel Russel | — |  Mr. Skyla Trantow | Chat | — | 1h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - |
| 86962005 | Wholesale order question | Solved | Low |  Lamar Hilll | — |  Steve O'Conner | Chat | shippingapp | 1h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - |
| 16489664 | Insider tier issue | Solved | Normal |  Kayleigh D'Amore | Studio Eleven | Mr. Skyla Trantow | damagedvipsamples | 4h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - | |
| 75295597 | BOPIS pickup not ready | Solved | Normal |  Delfina Howell DVM | — | Miss Amber Hintz Sr. | wholesalebopis | 4h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |
| 80675093 | Restock alert for backorder | Solved | Normal |  Harry Lynch DDS | — |  Katrina Johns | Chat | — | 5h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - |
| 35491048 | Influencer code not working | Solved | Normal |  Jay Langosh | — |  Julie Hodkiewicz | Chat | damagedfragrance | 2d 23h | ●Responded | 3/5 | — | — | Nov 16, 2025 | - |
| 25322490 | Wholesale order question | Solved | Normal |  Dr. George Cummings | — | Julie Hodkiewicz | Chat | — | 3h | ●Responded | 5/5 | — | — | Oct 29, 2025 | - |
| 28764180 | App login problem | Solved | Normal |  Nikolas Terry | — |  Faith Hilll | damagedshippingfragrance | 2d 22h | ●Responded | 1/11 | — | — | Jun 27, 2025 | - | |
| 41780934 | Missing samples in order | Solved | Urgent |  Dr. Doreen Rogahn | — |  Mr. Lonie Hudson | Phone | loyalty | 17h | ●Responded | 4/5 | — | — | Sep 27, 2025 | - |
| 34589199 | BOPIS order cancelled at store | Solved | Normal |  Julio Denesik MD | — | Kip Schroeder IV | damagedappinfluencer | 7h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - | |
| 91469522 | Where is my order? | Open | Normal |  Bennie Shields | — | Katrina Johns | — | - | —Skipped | — | — | — | Jan 2, 2026 | - | |
| 84120472 | Missing samples in order | Solved | Normal |  Miss Brady Heller | — | Julie Hodkiewicz | loyaltyreturns | 9h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | |
| 02887435 | Gift card balance question | Solved | Normal |  Gene Franey | — | Steve O'Conner | bopisvipfragrance | 1d 14h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 63440911 | Order arrived damaged | Pending | Low |  Jacquelyn Harber | — |  Garth Dooley | Chat | returns | - | —Skipped | — | — | — | Sep 27, 2025 | - |
| 56542457 | Pro discount enrollment | Solved | High |  Catherine Walter | — |  Mr. Eliza Gerhold IV | — | 5h | ●Responded | 3/5 | — | — | Jan 30, 2026 | - | |
| 60361782 | App crashes at checkout | Pending | Normal |  Mr. Sam Adams | — |  Kaela Friesen | Phone | — | - | —Skipped | — | — | — | Aug 21, 2025 | - |
| 75420662 | Missing samples in order | Solved | Normal |  Patty Pfannerstill II | — | Steve O'Conner | Chat | — | 8h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 80284629 | Foundation match help | Solved | Normal |  Clara Brekke | — |  Chaz Renner | Chat | shippingvipbopis | 1d 4h | ●Responded | 4/5 | — | — | Dec 11, 2025 | - |
| 93033668 | Lost package follow-up | Pending | Urgent |  Lesley Rowe Sr. | — | Katrina Johns | Chat | — | - | —Skipped | — | — | — | Jan 17, 2026 | - |
| 89085783 | BOPIS pickup not ready | Pending | High |  Abe Smitham | — |  Yazmin Jast | Chat | — | - | —Skipped | — | — | — | Jan 9, 2026 | - |
| 68985470 | Discount code not working | Solved | Normal |  Mr. Lauretta Gulgowski Jr. | — | Kaela Friesen | Social | shippingshade-matchsamples | 5h | ⊘Not fired | — | — | — | Jun 10, 2025 | - |
| 99014547 | Wholesale order question | Solved | High |  Mack Boyer | — | Kaela Friesen | Chat | returns | 3h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 68816127 | Cancel order request | Pending | Low |  Dr. Donavon Sporer | — | Chaz Renner | Chat | damaged | - | —Skipped | — | — | — | Sep 4, 2025 | - |
| 38629342 | Klarna / Afterpay split issue | Solved | Normal |  Lillie Lang | — |  Eula McKenzie | returnsshade-match | 16h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 60309944 | App crashes at checkout | Solved | Low |  Leann Spencer | — | Faith Hilll | Phone | loyaltyvip | 22h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - |
| 38694552 | App crashes at checkout | Solved | Normal |  Citlalli Welch I | — | Kaela Friesen | Chat | — | 2d 8h | ●Responded | 9/11 | — | — | Jun 17, 2025 | - |
| 62157058 | Refund not received | Pending | Low |  Mr. Ronald Fahey | Atlas Hospitality | Eula McKenzie | Chat | loyalty | - | —Skipped | — | — | — | Oct 23, 2025 | - |
| 98526371 | Return after 30-day window | Solved | Low |  Alex O'Conner-Konopelski | — |  Tommy Kuvalis | Social | — | 2d 17h | ⊘Not fired | — | — | — | Jan 27, 2026 | - |
| 27078903 | App login problem | Solved | Low |  Caesar Bednar | — | Kip Schroeder IV | influencervip | 1d 21h | ●Responded | 3/5 | — | — | Feb 20, 2026 | - | |
| 70833340 | Missing samples in order | Solved | Normal |  Mr. Danika Bechtelar | — | Miss Amber Hintz Sr. | influencergift-cardrefund | 5h | ●Responded | 3/5 | — | — | Jan 12, 2026 | - | |
| 25191387 | Return after 30-day window | Solved | Normal |  Norberto Bosco | — | Chaz Renner | shippingreturnsshade-match | 2d | ●Responded | 3/5 | — | — | Mar 15, 2026 | - | |
| 38183063 | Loyalty points not posting | Solved | Low |  Michael Raynor | — |  Vilma Gusikowski | Phone | returnsvip | 23h | ●Responded | 5/5 | — | — | Sep 26, 2025 | - |
| 49939246 | Allergic reaction concern | Pending | Normal |  Velda Baumbach | — | Chaz Renner | loyaltyreturnsvip | - | —Skipped | — | — | — | Aug 16, 2025 | - | |
| 32673740 | Question about product ingredients | Solved | Normal |  Lula Mraz | — | Kip Schroeder IV | Chat | shipping | 6h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - |
| 82060669 | Order arrived damaged | Solved | Normal |  Vena Hane | — | Mr. Lonie Hudson | loyaltygift-cardbopis | 5h | ●Responded | 9/11 | — | — | Jan 17, 2026 | - | |
| 90608761 | Item authenticity concern | Open | High |  Clair Buckridge | — | Eula McKenzie | refundfragrancebopis | - | —Skipped | — | — | — | Aug 20, 2025 | - | |
| 80647699 | Foundation match help | Pending | High |  Mavis Torphy | — |  Oscar O'Hara | Chat | returnsgift-cardsamples | - | —Skipped | — | — | — | Feb 12, 2026 | - |
| 24797801 | Insider tier issue | Solved | High | Ansel Russel | — | Garth Dooley | appvipsamples | 2d 22h | ●Responded | 3/5 | — | — | Oct 25, 2025 | - | |
| 37987969 | Missing samples in order | Solved | Normal |  April Abernathy | — | Tommy Kuvalis | returnsloyalty | 3d | ●Responded | 1/5 | — | — | Nov 11, 2025 | - | |
| 65206458 | Influencer code not working | Solved | Normal |  Ben McDermott | — | Mr. Eliza Gerhold IV | Chat | damagedshippingsamples | 6h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - |
| 30330887 | Wrong shade sent | Solved | Low |  Mr. Sheldon Orn | — | Garth Dooley | bopissamples | 2d 10h | ●Responded | 2/5 | — | — | Apr 8, 2026 | - | |
| 39135144 | Cancel subscription / Auto-replenish | Pending | Low |  Erika Yundt PhD | — | Yazmin Jast | Social | damagedinfluencer | - | —Skipped | — | — | — | May 29, 2025 | - |
| 11110129 | Address change after shipping | Solved | Low |  Mrs. Rachael Weissnat | — | Julie Hodkiewicz | Chat | shippingshade-matchgift-card | 4d 6h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 51904352 | App login problem | Solved | Normal |  Miss Jeannette Jenkins | — | Yazmin Jast | app | 2d 20h | ●Responded | 4/5 | — | — | Jul 4, 2025 | - | |
| 20620006 | Insider tier issue | Solved | Normal | Mr. Sam Adams | — | Miss Amber Hintz Sr. | Chat | — | 15h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - |
| 91185207 | Gift card balance question | Solved | Normal |  Katrina Hessel | — |  Amely Pacocha | — | 2d | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |
| 19549110 | BOPIS pickup not ready | Solved | Normal |  Constance Jakubowski | — | Faith Hilll | Social | influencer | 1d 11h | ⊘Not fired | — | — | — | Nov 15, 2025 | - |
| 35447327 | Price match request | Solved | Normal |  Clinton Bogan | — | Kaela Friesen | appshade-matchsamples | 17h | ○Sent, no reply | — | — | — | May 25, 2025 | - |