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Showing 2,551 - 2,600 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 50207099 | Wholesale order question | Closed | Normal |  Virgil Thiel | Atlas Hospitality |  Vilma Gusikowski | shade-matchsamplesreturns | 3d 17h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 15, 2026 | |
| 76769067 | Cancel order request | Closed | Urgent |  Wilfred Fay | — |  Mr. Lonie Hudson | fragranceloyaltygift-card | 17h | ●Responded | 4/11 | — | — | Mar 7, 2026 | Mar 15, 2026 | |
| 09462563 | Missing samples in order | Closed | Low |  Erik Gibson | — |  Jacklyn Dare | Phone | vip | 17h | ○Sent, no reply | — | — | — | Mar 12, 2026 | Mar 15, 2026 |
| 67550682 | Return after 30-day window | Closed | Normal |  Garfield Pagac | — |  Eula McKenzie | vip | 16h | ○Sent, no reply | — | — | — | Mar 8, 2026 | Mar 15, 2026 | |
| 23767880 | Allergic reaction concern | Closed | High |  Wm Kub | — |  Ignatius Cummerata | — | 15h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 15, 2026 | |
| 78437708 | BOPIS pickup not ready | Closed | Normal |  Julio Denesik MD | — |  Mr. Skyla Trantow | — | 13h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 15, 2026 | |
| 29920914 | Allergic reaction concern | Closed | Normal |  Bruce Kozey | — |  Amely Pacocha | Chat | vipreturnsbopis | 13h | ●Responded | 9/11 | — | — | Mar 9, 2026 | Mar 15, 2026 |
| 71856883 | Wholesale order question | Closed | Normal |  Tyra Konopelski DDS | — | Jacklyn Dare | Chat | wholesaleinfluencer | 4d 12h | ●Responded | 3/5 | — | — | Mar 6, 2026 | Mar 15, 2026 |
| 39792194 | Lost package follow-up | Closed | Normal |  Carrie Koelpin | — | Jacklyn Dare | Chat | app | 12h | ●Responded | 5/5 | — | — | Mar 13, 2026 | Mar 15, 2026 |
| 20493045 | App login problem | Closed | Low |  Sara Cartwright PhD | — |  Dr. Mandy McLaughlin | wholesalerefund | 11h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 15, 2026 | |
| 36301333 | Loyalty points not posting | Closed | Low |  Maya Bernhard | — |  Kip Schroeder IV | Chat | loyaltyshade-match | 10h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 15, 2026 |
| 83113827 | BOPIS order cancelled at store | Closed | Normal |  Clint Konopelski | — |  Mr. Eliza Gerhold IV | Chat | — | 2d 10h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 15, 2026 |
| 22982033 | Discount code not working | Closed | High |  Lula Mraz | — |  Tommy Kuvalis | shippinginfluencer | 6h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 14, 2026 | |
| 37675217 | Missing samples in order | Closed | High |  Bob Langworth | — |  Darryl Jacobi | gift-cardshippingbopis | 6h | ●Responded | 5/5 | — | — | Mar 13, 2026 | Mar 14, 2026 | |
| 21591052 | Cancel order request | Closed | Normal |  Ethan Steuber | — |  Lily Raynor | wholesale | 6h | ○Sent, no reply | — | — | — | Mar 10, 2026 | Mar 14, 2026 | |
| 09342852 | Foundation match help | Closed | Low |  Lamar Erdman | — |  Oscar O'Hara | damagedfragranceshipping | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 14, 2026 | |
| 78684119 | Insider tier issue | Closed | High |  Gail Bradtke | — | Mr. Skyla Trantow | shipping | 6h | ●Responded | 5/5 | — | — | Mar 13, 2026 | Mar 14, 2026 | |
| 77747999 | Lost package follow-up | Closed | Normal |  Brandi Wehner | — | Amely Pacocha | Chat | — | 6h | ○Sent, no reply | — | — | — | Mar 7, 2026 | Mar 14, 2026 |
| 53450224 | Store experience feedback | Closed | Normal |  Rogelio Medhurst | — | Dr. Mandy McLaughlin | Chat | shippinggift-card | 6h | ●Responded | 1/5 | — | — | Mar 8, 2026 | Mar 14, 2026 |
| 05229398 | Foundation match help | Closed | Low |  Garry Stiedemann | — |  Steve O'Conner | fragranceshippingdamaged | 2d 6h | ⊘Not fired | — | — | — | Mar 6, 2026 | Mar 14, 2026 | |
| 59310793 | Wholesale order question | Closed | Normal |  Carl Murphy | — |  Mr. Cade Senger | — | 6h | ⊘Not fired | — | — | — | Mar 7, 2026 | Mar 14, 2026 | |
| 00813164 | Cancel subscription / Auto-replenish | Closed | Normal |  Lynn Towne | — | Ignatius Cummerata | Chat | wholesalevip | 6h | ⊘Not fired | — | — | — | Mar 10, 2026 | Mar 14, 2026 |
| 05823683 | Refund not received | Closed | Normal |  Mr. Kent Feeney | — | Vilma Gusikowski | Chat | fragrancerefund | 4h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 14, 2026 |
| 71646268 | App crashes at checkout | Closed | Normal |  Alexandria Bailey | — | Jacklyn Dare | shade-matchapp | 4h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 14, 2026 | |
| 11965700 | Shipping cost question | Closed | Normal |  Dr. Salvatore Collins | — | Steve O'Conner | Chat | app | 1d 4h | ⊘Not fired | — | — | — | Mar 10, 2026 | Mar 14, 2026 |
| 14562182 | Loyalty points not posting | Closed | High |  Shelley Carroll | — | Darryl Jacobi | Chat | shippingvip | 4h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 14, 2026 |
| 30679256 | Loyalty points not posting | Closed | Normal |  Hollie Wunsch | — | Vilma Gusikowski | loyaltyvip | 3h | ○Sent, no reply | — | — | — | Mar 7, 2026 | Mar 14, 2026 | |
| 71268327 | Influencer code not working | Closed | Normal |  Ms. Lula Aufderhar | — | Eula McKenzie | — | 3h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 14, 2026 | |
| 19560199 | Order arrived damaged | Closed | Normal |  Lera Reichel DVM | — |  Chaz Renner | Chat | refundbopiswholesale | 3h | ●Responded | 4/5 | — | — | Mar 10, 2026 | Mar 14, 2026 |
| 18491148 | Influencer code not working | Closed | Normal |  Dr. Clayton Reinger | — | Mr. Cade Senger | Chat | influencershade-match | 2h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 14, 2026 |
| 31690091 | BOPIS order cancelled at store | Closed | Low |  Ms. Malvina Cruickshank-Schmidt | — | Jacklyn Dare | wholesalerefundloyalty | 1h | ●Responded | 4/5 | — | — | Mar 12, 2026 | Mar 14, 2026 | |
| 32533819 | App crashes at checkout | Closed | High |  Mildred Cronin | — | Darryl Jacobi | shade-match | 1h | ○Sent, no reply | — | — | — | Mar 8, 2026 | Mar 14, 2026 | |
| 20376499 | Where is my order? | Closed | Normal |  Dashawn Hintz | — | Steve O'Conner | Phone | gift-cardreturnsshipping | 4d | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 14, 2026 |
| 20496345 | Pro discount enrollment | Closed | Normal |  Yolanda Barton | — | Eula McKenzie | app | 22h | ●Responded | 4/5 | — | — | Mar 10, 2026 | Mar 14, 2026 | |
| 47973879 | Loyalty points not posting | Closed | Low |  George Nader | Pinecrest Wellness | Tommy Kuvalis | — | 1d 21h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 14, 2026 | |
| 19107411 | Shipping cost question | Closed | Normal |  Gary Berge | — |  Leonard Waters-Howell | vipappgift-card | 20h | ○Sent, no reply | — | — | — | Mar 8, 2026 | Mar 14, 2026 | |
| 58901147 | Store experience feedback | Closed | Urgent |  Merle Hickle | — | Kip Schroeder IV | damaged | 19h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 14, 2026 | |
| 17761491 | Price match request | Closed | Normal |  Ms. Nadia Yundt | — | Jacklyn Dare | Chat | refunddamagedgift-card | 16h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 14, 2026 |
| 88268136 | Foundation match help | Closed | Normal |  Danielle Kshlerin | — |  Faith Hilll | Phone | gift-cardshippingfragrance | 3d 14h | ●Responded | 3/5 | — | — | Mar 5, 2026 | Mar 14, 2026 |
| 81152038 | BOPIS pickup not ready | Closed | Low |  Kurtis Denesik | — |  Kaela Friesen | bopis | 13h | ●Responded | 3/5 | — | — | Mar 6, 2026 | Mar 14, 2026 | |
| 80933084 | Where is my order? | Closed | Low |  Tessie Pouros | — | Faith Hilll | bopisshade-matchshipping | 13h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 14, 2026 | |
| 18695104 | Discount code not working | Closed | High |  Dr. Marjory Gislason | — | Chaz Renner | refundwholesalebopis | 12h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 14, 2026 | |
| 21613547 | Address change after shipping | Closed | Urgent |  Reva Schuster | — | Darryl Jacobi | damagedbopisgift-card | 9h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 13, 2026 | |
| 81586034 | Discount code not working | Closed | Low |  Connie Wuckert | — | Chaz Renner | damagedinfluencer | 9d 7h | ⊘Not fired | — | — | — | Feb 27, 2026 | Mar 13, 2026 | |
| 83687662 | Insider tier issue | Closed | Low |  Mr. Danny Stiedemann | — |  Yazmin Jast | returnsloyalty | 7h | ●Responded | 10/11 | — | — | Mar 11, 2026 | Mar 13, 2026 | |
| 75989806 | Shipping cost question | Closed | Low |  Jamel Hansen | — | Mr. Lonie Hudson | Chat | refundsamplesfragrance | 3d 7h | ●Responded | 3/5 | — | — | Mar 7, 2026 | Mar 13, 2026 |
| 46051633 | Missing items in shipment | Closed | Low |  Tonya Koepp MD | — | Jacklyn Dare | Chat | damagedloyalty | 6h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 13, 2026 |
| 59901558 | Missing items in shipment | Closed | Normal |  Dr. Reece Gusikowski | — | Yazmin Jast | shippingwholesalerefund | 6h | ●Responded | 4/5 | — | — | Mar 7, 2026 | Mar 13, 2026 | |
| 28435061 | Question about product ingredients | Closed | Urgent |  Miss Edith Rippin | Aurora Hotels Group | Mr. Eliza Gerhold IV | gift-card | 6h | ●Responded | 5/5 | — | — | Mar 11, 2026 | Mar 13, 2026 | |
| 85310752 | Missing items in shipment | Closed | Normal |  Claud Schaefer | — | Kaela Friesen | Phone | — | 5h | ●Responded | 5/5 | — | — | Mar 6, 2026 | Mar 13, 2026 |