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Showing 5,101 - 5,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 23955186 | App login problem | Closed | Normal |  Mr. Keon Schuster | — |  Darryl Jacobi | appgift-cardshade-match | 3h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 31, 2025 | |
| 80749542 | Order arrived damaged | Closed | Normal |  Westley Emard | Atlas Hospitality |  Julie Hodkiewicz | Chat | bopis | 2h | ●Responded | 4/11 | — | — | Dec 24, 2025 | Dec 31, 2025 |
| 90941857 | Discount code not working | Closed | Normal |  Delores Blick-Rohan | — |  Mr. Cade Senger | Chat | wholesale | 2h | ●Responded | 3/5 | — | — | Dec 24, 2025 | Dec 31, 2025 |
| 82641631 | App login problem | Closed | Normal |  Flora Bosco | — |  Miss Amber Hintz Sr. | Chat | damagedloyaltyfragrance | 2h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Dec 31, 2025 |
| 98870775 | Item authenticity concern | Closed | Normal |  Salvador Roberts | — |  Mr. Skyla Trantow | wholesaledamagedreturns | 1h | ●Responded | 5/5 | — | — | Dec 25, 2025 | Dec 31, 2025 | |
| 13802218 | Birthday gift not received | Closed | High |  Shakira Kiehn | — | Julie Hodkiewicz | Chat | — | 1h | ●Responded | 5/5 | — | — | Dec 29, 2025 | Dec 31, 2025 |
| 05882535 | Order arrived damaged | Closed | Normal |  Ericka Schuppe | — |  Yazmin Jast | shippingdamaged | 1h | ●Responded | 7/11 | — | — | Dec 26, 2025 | Dec 31, 2025 | |
| 15106323 | Item authenticity concern | Closed | Normal |  Reese Senger | — |  Tommy Kuvalis | Chat | influencer | 23h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 31, 2025 |
| 22728763 | Klarna / Afterpay split issue | Closed | Normal |  Joanne Vandervort | — |  Lily Raynor | damagedapp | 6d 22h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 31, 2025 | |
| 91748548 | Birthday gift not received | Closed | Normal |  Isabel Flatley | — |  Katrina Johns | fragrancerefund | 1d 21h | ●Responded | 4/5 | — | — | Dec 22, 2025 | Dec 31, 2025 | |
| 60678170 | Missing samples in order | Closed | Normal |  Toby Bruen | — | Mr. Cade Senger | — | 2d 20h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 31, 2025 | |
| 84725767 | Shipping cost question | Closed | Normal |  Florida Hammes | — |  Garth Dooley | Chat | wholesale | 19h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 31, 2025 |
| 41690816 | Price match request | Closed | Normal |  Beulah Lesch | — | Lily Raynor | shippingbopis | 2d 18h | ●Responded | 3/5 | — | — | Dec 25, 2025 | Dec 31, 2025 | |
| 87418418 | Loyalty points not posting | Closed | Normal |  Chad Little | — |  Steve O'Conner | Social | — | 17h | ⊘Not fired | — | — | — | Dec 26, 2025 | Dec 31, 2025 |
| 52774863 | App crashes at checkout | Closed | Normal |  Adrian Franey-Lebsack | — |  Dr. Mandy McLaughlin | — | 16h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 31, 2025 | |
| 40550514 | Foundation match help | Closed | Normal |  Alton Greenfelder | — |  Leonard Waters-Howell | damagedfragrancegift-card | 2d 12h | ●Responded | 3/5 | — | — | Dec 23, 2025 | Dec 31, 2025 | |
| 49182210 | Price match request | Closed | Normal |  Roxane Rohan PhD | — | Garth Dooley | shade-matchdamagedrefund | 9h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Dec 30, 2025 | |
| 50300326 | Wholesale order question | Closed | High |  Hettie Ullrich | — | Yazmin Jast | Phone | returns | 1d 9h | ○Sent, no reply | — | — | — | Dec 28, 2025 | Dec 30, 2025 |
| 70448900 | BOPIS order cancelled at store | Closed | Normal |  Desiree Nikolaus | — | Dr. Mandy McLaughlin | Social | appdamagedwholesale | 1d 8h | ⊘Not fired | — | — | — | Dec 25, 2025 | Dec 30, 2025 |
| 94990253 | Foundation match help | Closed | High |  Hudson Tromp | — | Julie Hodkiewicz | Chat | appinfluencerreturns | 2d 7h | ●Responded | 9/11 | — | — | Dec 25, 2025 | Dec 30, 2025 |
| 31226806 | Store experience feedback | Closed | Normal |  Fleta Cassin-Rippin MD | — | Darryl Jacobi | Chat | bopis | 7h | ●Responded | 10/11 | — | — | Dec 28, 2025 | Dec 30, 2025 |
| 30680822 | Missing items in shipment | Closed | Low |  Carl Murphy | — | Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 30, 2025 | |
| 99362400 | Gift card balance question | Closed | Normal |  Enrique Walter | — | Mr. Cade Senger | Chat | gift-cardreturnsshade-match | 6h | ●Responded | 5/5 | — | — | Dec 28, 2025 | Dec 30, 2025 |
| 64833629 | Pro discount enrollment | Closed | Low |  Arvel Schroeder | — |  Oscar O'Hara | damagedappshipping | 6h | ⊘Not fired | — | — | — | Dec 26, 2025 | Dec 30, 2025 | |
| 68718480 | BOPIS pickup not ready | Closed | Normal |  Miss Jayden Ferry II | — | Yazmin Jast | refundsamples | 5h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 30, 2025 | |
| 99488085 | Birthday gift not received | Closed | Urgent |  Lela Conn | — | Lily Raynor | Chat | vip | 5h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 30, 2025 |
| 79089149 | Missing items in shipment | Closed | Normal |  Mrs. Ernestine Kassulke MD | — | Darryl Jacobi | — | 1d 5h | ●Responded | 3/5 | — | — | Dec 26, 2025 | Dec 30, 2025 | |
| 71189033 | Missing items in shipment | Closed | Normal |  Latoya Watsica | Silver Lake Studios |  Faith Hilll | Social | — | 5h | ⊘Not fired | — | — | — | Dec 27, 2025 | Dec 30, 2025 |
| 68495601 | Foundation match help | Closed | Low |  Deanna Cole DDS | — | Miss Amber Hintz Sr. | Phone | — | 5h | ⊘Not fired | — | — | — | Dec 25, 2025 | Dec 30, 2025 |
| 43509195 | Missing items in shipment | Closed | Normal |  Jon Walter | — | Tommy Kuvalis | — | 4h | ●Responded | 4/5 | — | — | Dec 23, 2025 | Dec 30, 2025 | |
| 57315122 | Price match request | Closed | Normal |  Kaleigh Roob | — | Katrina Johns | bopisgift-card | 3h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 30, 2025 | |
| 18315100 | Pro discount enrollment | Closed | Low | Hettie Ullrich | — | Leonard Waters-Howell | — | 3h | ●Responded | 2/5 | — | — | Dec 29, 2025 | Dec 30, 2025 | |
| 13687724 | Restock alert for backorder | Closed | Normal |  Anthony Schaefer | — | Tommy Kuvalis | Chat | gift-cardfragrance | 3h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 30, 2025 |
| 99224395 | Foundation match help | Closed | Normal |  Miss Christop Grimes | — | Oscar O'Hara | gift-cardloyaltywholesale | 2h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 30, 2025 | |
| 79936606 | Foundation match help | Closed | Normal |  Dr. Hermann Ferry | Marquee Events | Oscar O'Hara | Chat | wholesaleinfluencer | 1h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 30, 2025 |
| 08308360 | Price match request | Closed | Normal |  Elise Littel | — | Dr. Mandy McLaughlin | refund | 1h | ●Responded | 9/11 | — | — | Dec 29, 2025 | Dec 30, 2025 | |
| 92688080 | Order arrived damaged | Closed | Normal |  Hugh O'Hara | — | Faith Hilll | Chat | returnsinfluencer | 1h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Dec 30, 2025 |
| 42984160 | BOPIS order cancelled at store | Closed | Normal |  Mr. Sydnie Christiansen | — | Miss Amber Hintz Sr. | Social | app | 1h | ⊘Not fired | — | — | — | Dec 23, 2025 | Dec 30, 2025 |
| 95567158 | Order arrived damaged | Closed | Normal |  Jeannie Heathcote | — |  Eula McKenzie | — | 1h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 30, 2025 | |
| 37108602 | Return after 30-day window | Closed | Normal |  Coralie Haag | — | Julie Hodkiewicz | fragrancevipgift-card | 9d 1h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 30, 2025 | |
| 25233745 | Missing samples in order | Closed | Low |  Dr. George Cummings | — | Eula McKenzie | Phone | wholesale | 1h | ●Responded | 3/5 | — | — | Dec 27, 2025 | Dec 30, 2025 |
| 49543579 | Discount code not working | Closed | Normal |  Clovis Braun I | — |  Kip Schroeder IV | Chat | — | 1h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 30, 2025 |
| 36881831 | Restock alert for backorder | Closed | Normal |  Rolando Haag | — | Mr. Skyla Trantow | Chat | bopis | 1d | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 30, 2025 |
| 33797339 | Birthday gift not received | Closed | Normal |  Alexis Connelly | — | Dr. Mandy McLaughlin | Chat | shipping | 20h | ●Responded | 1/11 | — | — | Dec 22, 2025 | Dec 30, 2025 |
| 30853514 | Where is my order? | Closed | Low |  Aurelie Wilderman III | — | Miss Amber Hintz Sr. | Chat | bopisgift-cardloyalty | 20h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 30, 2025 |
| 06561114 | Influencer code not working | Closed | Normal |  Noel Stracke | — |  Ignatius Cummerata | Chat | shippingshade-matchfragrance | 19h | ●Responded | 10/11 | — | — | Dec 26, 2025 | Dec 30, 2025 |
| 32127956 | Where is my order? | Closed | Normal |  Rochelle Lindgren | — | Darryl Jacobi | Chat | shippingapprefund | 18h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 30, 2025 |
| 75344739 | Question about product ingredients | Closed | Normal |  Dr. Jazmyn Wiegand-Wyman | — | Garth Dooley | — | 16h | ●Responded | 4/5 | — | — | Dec 22, 2025 | Dec 30, 2025 | |
| 47821016 | Cancel subscription / Auto-replenish | Closed | Normal |  Kathryn Grimes-McLaughlin | — |  Jacklyn Dare | Chat | loyaltywholesalevip | 15h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 30, 2025 |
| 55204004 | Refund not received | Closed | Normal |  Marcellus Oberbrunner | — |  Mr. Eliza Gerhold IV | Chat | refund | 11h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 30, 2025 |