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Showing 5,751 - 5,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 15869380 | Shipping cost question | Closed | Normal |  Mrs. Brooke Pfeffer | — |  Steve O'Conner | Phone | — | 6d 14h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 12, 2025 |
| 02011554 | App crashes at checkout | Closed | Normal |  Myra Feeney | — |  Mr. Skyla Trantow | — | 2d 13h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 12, 2025 | |
| 98897604 | Foundation match help | Closed | Normal |  Miss Millie Grimes | — |  Vilma Gusikowski | Chat | — | 10h | ●Responded | 3/5 | — | — | Dec 4, 2025 | Dec 12, 2025 |
| 55338077 | Influencer code not working | Closed | Normal |  Rogelio Medhurst | — |  Garth Dooley | samplesshipping | 10h | ●Responded | 4/5 | — | — | Dec 5, 2025 | Dec 12, 2025 | |
| 77114955 | Gift card balance question | Closed | Normal |  Lyric Reichel | — |  Jacklyn Dare | fragrancerefundapp | 9h | ●Responded | 1/5 | — | — | Dec 10, 2025 | Dec 11, 2025 | |
| 59343263 | Wrong shade sent | Closed | Normal |  Dan Dooley | — |  Mr. Eliza Gerhold IV | shade-match | 7h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 11, 2025 | |
| 80924292 | Insider tier issue | Closed | High |  Glen Flatley | — |  Miss Amber Hintz Sr. | Phone | refundinfluencer | 1d 7h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 11, 2025 |
| 65883942 | Influencer code not working | Closed | Normal |  Eloy Glover | — |  Mr. Lonie Hudson | — | 7h | ⊘Not fired | — | — | — | Dec 8, 2025 | Dec 11, 2025 | |
| 35109070 | Refund not received | Closed | Normal |  Jeannie Heathcote | — | Mr. Eliza Gerhold IV | influencerdamaged | 2d 6h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 11, 2025 | |
| 86162650 | BOPIS order cancelled at store | Closed | Normal |  Elyse Ernser | — | Garth Dooley | — | 6h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 11, 2025 | |
| 47038434 | Shipping cost question | Closed | Normal |  Amber Dach | — | Garth Dooley | — | 6h | ●Responded | 9/11 | — | — | Dec 10, 2025 | Dec 11, 2025 | |
| 00115891 | Cancel order request | Closed | Low |  Dr. Violet Gibson | — | Mr. Lonie Hudson | — | 5h | ●Responded | 10/11 | — | — | Dec 7, 2025 | Dec 11, 2025 | |
| 87755093 | Order arrived damaged | Closed | Low |  Clyde Berge | — |  Dr. Mandy McLaughlin | Phone | — | 5h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 11, 2025 |
| 90258444 | Birthday gift not received | Closed | High | Mrs. Brooke Pfeffer | — | Mr. Skyla Trantow | Chat | influencerbopis | 5h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 11, 2025 |
| 91627022 | Address change after shipping | Closed | High |  Kenneth O'Reilly | — |  Mr. Cade Senger | fragrance | 4h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 11, 2025 | |
| 24182324 | Address change after shipping | Closed | Normal |  Kayleigh Roberts | — |  Ignatius Cummerata | — | 4h | ●Responded | 4/5 | — | — | Dec 6, 2025 | Dec 11, 2025 | |
| 78075156 | Discount code not working | Closed | Low |  Dr. Mamie Shields | — |  Faith Hilll | Chat | refundbopis | 3h | ●Responded | 4/11 | — | — | Dec 7, 2025 | Dec 11, 2025 |
| 61021889 | Refund not received | Closed | Normal | Dr. Violet Gibson | — |  Tommy Kuvalis | Social | — | 3h | ⊘Not fired | — | — | — | Dec 9, 2025 | Dec 11, 2025 |
| 53992050 | Influencer code not working | Closed | Low |  Mr. Efren Connelly | — | Mr. Lonie Hudson | Phone | vip | 3h | ●Responded | 10/11 | — | — | Dec 6, 2025 | Dec 11, 2025 |
| 44081992 | Where is my order? | Closed | Normal |  Ana Senger | — | Steve O'Conner | loyaltyapp | 3h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 11, 2025 | |
| 95828617 | Wrong shade sent | Closed | Urgent |  Miss Tammy Hahn | — | Miss Amber Hintz Sr. | — | 3h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 11, 2025 | |
| 57154267 | Wrong shade sent | Closed | Urgent |  Jefferey Casper | — | Faith Hilll | — | 3h | ●Responded | 5/5 | — | — | Dec 5, 2025 | Dec 11, 2025 | |
| 68498058 | Shipping cost question | Closed | Normal |  Abraham Veum | — |  Katrina Johns | returnsbopisshade-match | 3h | ⊘Not fired | — | — | — | Dec 4, 2025 | Dec 11, 2025 | |
| 55101475 | App crashes at checkout | Closed | Normal |  Connie Wuckert | — |  Chaz Renner | Phone | fragrancewholesalerefund | 3h | ●Responded | 5/5 | — | — | Dec 5, 2025 | Dec 11, 2025 |
| 86744291 | Allergic reaction concern | Closed | Normal |  Mr. Felipe O'Conner | — | Dr. Mandy McLaughlin | vipsamples | 2h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 11, 2025 | |
| 33716081 | Insider tier issue | Closed | Normal |  Darla Torp-McClure PhD | — | Mr. Lonie Hudson | Chat | returnsvip | 2h | ⊘Not fired | — | — | — | Dec 6, 2025 | Dec 11, 2025 |
| 12224598 | BOPIS order cancelled at store | Closed | Normal |  Max Block | — | Dr. Mandy McLaughlin | — | 2h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 11, 2025 | |
| 09734836 | Cancel subscription / Auto-replenish | Closed | High |  Ms. Caleigh Maggio | — | Ignatius Cummerata | Phone | shade-matchshipping | 1h | ●Responded | 2/5 | — | — | Dec 5, 2025 | Dec 11, 2025 |
| 17989709 | Address change after shipping | Closed | Urgent |  Ralph Treutel | Studio Eleven |  Lily Raynor | loyalty | 1h | ●Responded | 5/5 | — | — | Dec 5, 2025 | Dec 11, 2025 | |
| 90044415 | Store experience feedback | Closed | Low |  Wanda Huels Jr. | — | Miss Amber Hintz Sr. | — | 1h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 11, 2025 | |
| 66100860 | Store experience feedback | Closed | Urgent |  Kayleigh D'Amore | Studio Eleven | Steve O'Conner | wholesalevipdamaged | 1h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 11, 2025 | |
| 34397713 | Insider tier issue | Closed | Low |  Anibal Barton | — |  Leonard Waters-Howell | — | 1h | ●Responded | 10/11 | — | — | Dec 5, 2025 | Dec 11, 2025 | |
| 15176410 | App login problem | Closed | Low |  Terrance Gottlieb | — |  Oscar O'Hara | samples | 23h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 11, 2025 | |
| 39029095 | Cancel order request | Closed | Normal |  Arnold Kuvalis | — | Garth Dooley | Chat | — | 21h | ●Responded | 3/5 | — | — | Dec 9, 2025 | Dec 11, 2025 |
| 43656002 | BOPIS pickup not ready | Closed | Normal |  Kerry Beier | — | Mr. Lonie Hudson | Social | influencer | 20h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 11, 2025 |
| 86090438 | Missing items in shipment | Closed | Normal |  Alex O'Conner-Konopelski | — | Lily Raynor | wholesale | 19h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 11, 2025 | |
| 62101964 | Shipping cost question | Closed | High |  Drew Ankunding | — |  Julie Hodkiewicz | Phone | influencershipping | 19h | ●Responded | 4/5 | — | — | Dec 3, 2025 | Dec 11, 2025 |
| 22519000 | Influencer code not working | Closed | Low |  Ms. Jeannette Heaney | — | Dr. Mandy McLaughlin | loyaltybopis | 18h | ○Sent, no reply | — | — | — | Dec 6, 2025 | Dec 11, 2025 | |
| 62887068 | Gift card balance question | Closed | Normal |  Natalie Stehr | — |  Eula McKenzie | — | 17h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 11, 2025 | |
| 26350698 | Klarna / Afterpay split issue | Closed | Normal |  Betty Hahn | — | Eula McKenzie | bopissamples | 7d 16h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 11, 2025 | |
| 52202687 | BOPIS order cancelled at store | Closed | Normal |  Pam Hauck | — | Faith Hilll | appsamples | 2d 14h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 11, 2025 | |
| 78018228 | Cancel order request | Closed | Normal |  Ms. Patsy Jenkins-Kautzer | — | Julie Hodkiewicz | Chat | samples | 14h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 11, 2025 |
| 47251980 | Wrong shade sent | Closed | Low |  Norma Ryan | — | Leonard Waters-Howell | — | 14h | ●Responded | 5/5 | — | — | Dec 5, 2025 | Dec 11, 2025 | |
| 47217289 | Store experience feedback | Closed | Urgent |  Irma Fahey | — | Lily Raynor | — | 13h | ●Responded | 1/5 | — | — | Dec 3, 2025 | Dec 11, 2025 | |
| 30303176 | Wrong shade sent | Closed | Normal |  Savanah Shields | — | Vilma Gusikowski | — | 13h | ●Responded | 5/5 | — | — | Dec 8, 2025 | Dec 11, 2025 | |
| 29733849 | Return after 30-day window | Closed | Normal |  Roberta Schmeler | — |  Yazmin Jast | Chat | influencer | 9h | ●Responded | 4/5 | — | — | Dec 6, 2025 | Dec 10, 2025 |
| 58458625 | Price match request | Closed | Normal |  Stephen Kozey | — | Chaz Renner | loyaltyreturns | 9h | ●Responded | 5/5 | — | — | Dec 4, 2025 | Dec 10, 2025 | |
| 53377746 | Missing items in shipment | Closed | Normal |  Isai Prosacco IV | — | Mr. Skyla Trantow | influencervipgift-card | 2d 8h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 10, 2025 | |
| 45580547 | Where is my order? | Closed | Low |  Tracey Hauck | — |  Amely Pacocha | Chat | bopisshade-matchgift-card | 7d 8h | ●Responded | 2/5 | — | — | Nov 30, 2025 | Dec 10, 2025 |
| 65991114 | Discount code not working | Closed | Normal |  Jett Wolff | — | Lily Raynor | bopisshippingreturns | 7h | ●Responded | 9/11 | — | — | Dec 5, 2025 | Dec 10, 2025 |