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Showing 5,801 - 5,850 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10239615 | Wholesale order question | Closed | Normal |  Tobin Dibbert | — |  Eula McKenzie | Phone | bopisgift-card | 7h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 10, 2025 |
| 93385623 | BOPIS order cancelled at store | Closed | Normal |  Alicia Tremblay | — |  Katrina Johns | influencerreturnsrefund | 6h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 10, 2025 | |
| 96298581 | Where is my order? | Closed | High |  Reginald Paucek | Aurora Hotels Group |  Leonard Waters-Howell | fragrance | 6h | ●Responded | 5/5 | — | — | Dec 7, 2025 | Dec 10, 2025 | |
| 81529854 | App crashes at checkout | Closed | Normal |  Lindsey Schneider | — |  Kip Schroeder IV | vipgift-cardrefund | 5h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 10, 2025 | |
| 56019623 | Discount code not working | Closed | Low |  Miss Beatrice Dach | — |  Mr. Eliza Gerhold IV | Chat | — | 5h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 10, 2025 |
| 32168689 | Birthday gift not received | Closed | Normal |  Kristian Bayer | — | Katrina Johns | shippingfragrancegift-card | 5h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 10, 2025 | |
| 41410923 | BOPIS order cancelled at store | Closed | Low |  Frankie Emard-Reinger | — |  Mr. Skyla Trantow | refund | 5h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 10, 2025 | |
| 03294792 | Where is my order? | Closed | Normal |  Jordan Gerlach | — |  Yazmin Jast | wholesaleshippingreturns | 4h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 10, 2025 | |
| 27474616 | Birthday gift not received | Closed | Low |  Irma Fahey | — |  Kaela Friesen | Social | — | 3h | ⊘Not fired | — | — | — | Dec 8, 2025 | Dec 10, 2025 |
| 24339149 | Klarna / Afterpay split issue | Closed | Low |  Roman McClure | — | Katrina Johns | Chat | influencer | 3h | ●Responded | 5/5 | — | — | Dec 8, 2025 | Dec 10, 2025 |
| 06444455 | Klarna / Afterpay split issue | Closed | Normal |  Ashley O'Keefe | — |  Faith Hilll | bopisdamaged | 2h | ⊘Not fired | — | — | — | Dec 4, 2025 | Dec 10, 2025 | |
| 52930678 | App login problem | Closed | Normal |  Renee Spinka | — |  Miss Amber Hintz Sr. | refundshippingshade-match | 2h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 10, 2025 | |
| 81336171 | Price match request | Closed | Normal | Irma Fahey | — |  Vilma Gusikowski | — | 2d 2h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 10, 2025 | |
| 94913563 | Question about product ingredients | Closed | High |  Mr. Benjamin Ryan | — |  Ignatius Cummerata | Chat | shade-match | 2h | ⊘Not fired | — | — | — | Dec 4, 2025 | Dec 10, 2025 |
| 11270652 | Return after 30-day window | Closed | Low |  Odie Becker | — | Vilma Gusikowski | shippingbopis | 2h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 10, 2025 | |
| 55226730 | Klarna / Afterpay split issue | Closed | Normal |  Glen Flatley | — | Mr. Skyla Trantow | Chat | refundinfluencerloyalty | 2h | ⊘Not fired | — | — | — | Dec 9, 2025 | Dec 10, 2025 |
| 53113881 | Gift card balance question | Closed | Normal |  Lionel Hagenes III | — | Vilma Gusikowski | — | 1h | ●Responded | 3/5 | — | — | Dec 3, 2025 | Dec 10, 2025 | |
| 63865932 | Lost package follow-up | Closed | Low |  Giles Gusikowski | — | Eula McKenzie | Chat | returnsshade-matchinfluencer | 1h | ●Responded | 10/11 | — | — | Dec 5, 2025 | Dec 10, 2025 |
| 17025197 | Insider tier issue | Closed | Low |  Wm Kub | — | Yazmin Jast | refundsamples | 1h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 10, 2025 | |
| 23938560 | Lost package follow-up | Closed | Low |  Francesca Stracke | — | Leonard Waters-Howell | — | 3d | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 10, 2025 | |
| 40439880 | Insider tier issue | Closed | Urgent |  Deven Waters | Verde Concierge |  Oscar O'Hara | Chat | — | 3d | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 10, 2025 |
| 92367199 | Cancel order request | Closed | High |  Elijah Paucek | Pacific Beauty Distributors | Yazmin Jast | damagedloyalty | 1d | ●Responded | 2/5 | — | — | Dec 8, 2025 | Dec 10, 2025 | |
| 05898627 | Discount code not working | Closed | Normal |  Maureen Schoen | — |  Steve O'Conner | samplesvip | 1d | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 10, 2025 | |
| 80126805 | Refund not received | Closed | Normal |  Faith Ziemann | — | Ignatius Cummerata | — | 2d | ●Responded | 4/5 | — | — | Dec 7, 2025 | Dec 10, 2025 | |
| 33237232 | App crashes at checkout | Closed | Normal |  Melany Auer | House of Lumière | Mr. Skyla Trantow | Chat | — | 1d 22h | ⊘Not fired | — | — | — | Dec 3, 2025 | Dec 10, 2025 |
| 85615717 | Birthday gift not received | Closed | Low |  Haskell Barrows | — |  Amely Pacocha | Chat | app | 1d 22h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 10, 2025 |
| 45566232 | Allergic reaction concern | Closed | Normal |  Mrs. Juana Russel | — | Kip Schroeder IV | Chat | influencersamples | 1d 21h | ●Responded | 4/5 | — | — | Dec 1, 2025 | Dec 10, 2025 |
| 99585550 | Pro discount enrollment | Closed | Low |  Fredrick Franey | — |  Jacklyn Dare | vipreturnsbopis | 2d 21h | ●Responded | 9/11 | — | — | Dec 3, 2025 | Dec 10, 2025 | |
| 72901286 | Cancel order request | Closed | Normal |  Braulio Schumm | — | Steve O'Conner | wholesaleshade-match | 18h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 10, 2025 | |
| 51938254 | Lost package follow-up | Closed | Low |  Lauren Bergnaum | — | Kaela Friesen | — | 17h | ○Sent, no reply | — | — | — | Dec 6, 2025 | Dec 10, 2025 | |
| 71518245 | Return after 30-day window | Closed | Normal |  Rosendo Friesen | — | Oscar O'Hara | shippingapp | 17h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 10, 2025 | |
| 99354812 | Cancel order request | Closed | Normal |  Ben Schimmel | — | Kaela Friesen | Phone | shippinginfluencergift-card | 16h | ●Responded | 5/5 | — | — | Dec 3, 2025 | Dec 10, 2025 |
| 80478931 | Klarna / Afterpay split issue | Closed | Normal |  Leann Spencer | — | Amely Pacocha | bopissamples | 16h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 10, 2025 | |
| 31555355 | Influencer code not working | Closed | Normal |  Mike Reichel V | — | Vilma Gusikowski | wholesaleshippingvip | 16h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 10, 2025 | |
| 00296412 | Wrong shade sent | Closed | High |  Georgia Bartoletti | — | Steve O'Conner | loyalty | 1d 15h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 10, 2025 | |
| 17229749 | Cancel subscription / Auto-replenish | Closed | Normal |  Cristal Rippin | — | Kaela Friesen | — | 15h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 10, 2025 | |
| 13484928 | Discount code not working | Closed | Normal |  Mr. Tommie Haley II | — | Oscar O'Hara | — | 14h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 10, 2025 | |
| 95656357 | BOPIS pickup not ready | Closed | Normal |  Brandt Legros | — | Kaela Friesen | — | 12h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 10, 2025 | |
| 87221797 | Missing items in shipment | Closed | Low |  Ms. Elena Ritchie I | — | Katrina Johns | Chat | appwholesaledamaged | 10h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 10, 2025 |
| 45720193 | Question about product ingredients | Closed | Normal |  Johnny Fay | — | Katrina Johns | Phone | vipdamaged | 10h | ●Responded | 5/5 | — | — | Dec 3, 2025 | Dec 10, 2025 |
| 14827460 | Foundation match help | Closed | Low |  Electa Friesen | — | Steve O'Conner | — | 10h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 10, 2025 | |
| 61770953 | Missing items in shipment | Closed | Normal |  Willy Welch | House of Lumière | Oscar O'Hara | — | 10h | ●Responded | 4/5 | — | — | Dec 5, 2025 | Dec 10, 2025 | |
| 67261318 | App login problem | Closed | Normal |  Miss Christop Grimes | — | Katrina Johns | — | 8h | ●Responded | 5/5 | — | — | Dec 2, 2025 | Dec 9, 2025 | |
| 88510559 | Wrong shade sent | Closed | Low |  Nayeli Schowalter | — |  Darryl Jacobi | vipshippingbopis | 6h | ●Responded | 5/5 | — | — | Dec 4, 2025 | Dec 9, 2025 | |
| 62639091 | Klarna / Afterpay split issue | Closed | Normal |  Nannie Fay DDS | — |  Chaz Renner | refund | 6h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 9, 2025 | |
| 66516760 | Discount code not working | Closed | Normal |  Mallory Little | — | Katrina Johns | Phone | fragrancesamplesgift-card | 6h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 9, 2025 |
| 10101114 | Discount code not working | Closed | Normal |  Raymond Feest | — | Jacklyn Dare | Chat | fragrancewholesalebopis | 5h | ●Responded | 5/5 | — | — | Dec 4, 2025 | Dec 9, 2025 |
| 16797383 | Birthday gift not received | Closed | Normal |  Maxine Kohler | — | Ignatius Cummerata | bopis | 5h | ○Sent, no reply | — | — | — | Dec 6, 2025 | Dec 9, 2025 | |
| 83464393 | Item authenticity concern | Closed | Normal |  Darrell Turner | — | Amely Pacocha | vipwholesalegift-card | 5h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 9, 2025 | |
| 35705634 | Wholesale order question | Closed | Normal |  Dr. Carey Waters | — | Jacklyn Dare | Chat | gift-cardshipping | 5h | ●Responded | 4/5 | — | — | Dec 8, 2025 | Dec 9, 2025 |