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Showing 5,851 - 5,900 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 44691910 | Klarna / Afterpay split issue | Closed | Low |  Kian Mayer DDS | — |  Garth Dooley | shippingdamagedfragrance | 4h | ●Responded | 2/5 | — | — | Dec 3, 2025 | Dec 9, 2025 | |
| 79336925 | App login problem | Closed | Normal |  Bette Schaden | — |  Eula McKenzie | Chat | — | 2d 4h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 9, 2025 |
| 89428762 | Wrong shade sent | Closed | Low |  Rhett Ondricka DDS | — | Garth Dooley | Phone | — | 4h | ⊘Not fired | — | — | — | Dec 4, 2025 | Dec 9, 2025 |
| 44469434 | Klarna / Afterpay split issue | Closed | Normal |  Casandra Schiller | — |  Faith Hilll | returnsloyalty | 3h | ○Sent, no reply | — | — | — | Dec 7, 2025 | Dec 9, 2025 | |
| 50615976 | Gift card balance question | Closed | Low |  Frankie Emard-Reinger | — |  Ignatius Cummerata | fragrance | 3h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 9, 2025 | |
| 35649999 | Pro discount enrollment | Closed | Urgent |  Cristal Rippin | — |  Jacklyn Dare | appgift-cardsamples | 3h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 9, 2025 | |
| 08516487 | Influencer code not working | Closed | Normal |  Dr. Mamie Shields | — |  Mr. Lonie Hudson | — | 2h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 9, 2025 | |
| 00133943 | Wholesale order question | Closed | Normal |  Roscoe Wisozk MD | — |  Amely Pacocha | wholesalefragrancereturns | 2h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 9, 2025 | |
| 08644530 | Influencer code not working | Closed | Normal |  Selina Hessel | — | Eula McKenzie | Phone | returnsgift-card | 2h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 9, 2025 |
| 38006735 | Address change after shipping | Closed | Low |  Naomi Pacocha | — |  Mr. Eliza Gerhold IV | Chat | vip | 1h | ●Responded | 5/5 | — | — | Dec 2, 2025 | Dec 9, 2025 |
| 77074358 | Lost package follow-up | Closed | Normal |  Vallie Zulauf | — |  Kip Schroeder IV | Chat | refundgift-card | 1h | ●Responded | 5/5 | — | — | Dec 8, 2025 | Dec 9, 2025 |
| 78647400 | Price match request | Closed | Urgent |  Trever Durgan | — | Kip Schroeder IV | viprefund | 1h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 9, 2025 | |
| 24381853 | Price match request | Closed | Urgent |  Janiya Krajcik | — | Mr. Eliza Gerhold IV | returnsloyalty | 1d 21h | ●Responded | 9/11 | — | — | Dec 2, 2025 | Dec 9, 2025 | |
| 23937478 | Klarna / Afterpay split issue | Closed | High |  Herman Altenwerth | — |  Mr. Skyla Trantow | appreturnswholesale | 20h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 9, 2025 | |
| 18034332 | Klarna / Afterpay split issue | Closed | Normal |  Faye Nolan-Smith | — |  Tommy Kuvalis | Phone | — | 20h | ●Responded | 5/5 | — | — | Dec 4, 2025 | Dec 9, 2025 |
| 94267300 | Lost package follow-up | Closed | Low |  Reginald Paucek | Aurora Hotels Group |  Katrina Johns | Chat | app | 20h | ●Responded | 5/5 | — | — | Dec 6, 2025 | Dec 9, 2025 |
| 76642628 | Cancel order request | Closed | Normal |  Hester Larkin | — |  Mr. Cade Senger | Phone | gift-carddamaged | 18h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 9, 2025 |
| 94651412 | Wholesale order question | Closed | High |  Luis Swaniawski | — |  Oscar O'Hara | Phone | damaged | 17h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 9, 2025 |
| 35069547 | BOPIS order cancelled at store | Closed | Normal |  Mike Reichel V | — | Katrina Johns | Phone | appsamplesreturns | 15h | ●Responded | 7/11 | — | — | Dec 5, 2025 | Dec 9, 2025 |
| 09123634 | Where is my order? | Closed | Normal |  Amber Herman | — |  Dr. Mandy McLaughlin | Social | influencerdamagedreturns | 14h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 9, 2025 |
| 90758419 | Return after 30-day window | Closed | Normal |  Byron O'Keefe | — | Mr. Skyla Trantow | Chat | — | 1d 13h | ●Responded | 3/5 | — | — | Dec 4, 2025 | Dec 9, 2025 |
| 63700881 | Price match request | Closed | Low |  Terrance Gottlieb | — | Amely Pacocha | — | 2d 13h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 9, 2025 | |
| 95514674 | Order arrived damaged | Closed | Normal |  Noel Stracke | — |  Darryl Jacobi | refund | 11h | ●Responded | 5/5 | — | — | Dec 5, 2025 | Dec 9, 2025 | |
| 35975963 | Allergic reaction concern | Closed | High |  Nathaniel Quigley-Ziemann | — | Kip Schroeder IV | influencerfragrance | 11h | ●Responded | 9/11 | — | — | Dec 2, 2025 | Dec 9, 2025 | |
| 97880465 | App login problem | Closed | High |  Reagan Erdman | — | Katrina Johns | shade-matchfragrancerefund | 9h | ●Responded | 5/5 | — | — | Dec 1, 2025 | Dec 8, 2025 | |
| 36758100 | BOPIS pickup not ready | Closed | Normal |  Rudolph Gorczany | — | Dr. Mandy McLaughlin | shippinginfluencer | 8h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 8, 2025 | |
| 81334379 | Return after 30-day window | Closed | Normal |  Sara Boehm | — | Eula McKenzie | shade-match | 6h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 8, 2025 | |
| 59509465 | Shipping cost question | Closed | Normal |  Ms. Kylee Anderson | — |  Chaz Renner | Chat | influencer | 6h | ⊘Not fired | — | — | — | Dec 2, 2025 | Dec 8, 2025 |
| 19476132 | Item authenticity concern | Closed | Low |  Pasquale Hauck II | — | Eula McKenzie | loyalty | 6h | ○Sent, no reply | — | — | — | Dec 6, 2025 | Dec 8, 2025 | |
| 06925258 | Return after 30-day window | Closed | Normal |  Shakira Kiehn | — | Mr. Eliza Gerhold IV | shade-matchshipping | 6h | ●Responded | 5/5 | — | — | Dec 5, 2025 | Dec 8, 2025 | |
| 68798884 | Foundation match help | Closed | Normal |  Franklin Heller | — | Darryl Jacobi | loyaltywholesalereturns | 6d 6h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 8, 2025 | |
| 44769414 | Loyalty points not posting | Closed | High |  Wm Durgan | — | Darryl Jacobi | Chat | shade-matchshippinggift-card | 6h | ●Responded | 5/5 | — | — | Dec 6, 2025 | Dec 8, 2025 |
| 20204089 | BOPIS pickup not ready | Closed | Normal |  Betsy Kreiger | — | Dr. Mandy McLaughlin | Chat | shippingrefundsamples | 5h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 8, 2025 |
| 03412157 | Restock alert for backorder | Closed | Normal |  Gloria Jakubowski | Silver Lake Studios |  Vilma Gusikowski | — | 5h | ⊘Not fired | — | — | — | Dec 2, 2025 | Dec 8, 2025 | |
| 42013780 | BOPIS pickup not ready | Closed | Normal |  Joan Daugherty | — | Mr. Eliza Gerhold IV | loyaltyapp | 4h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 8, 2025 | |
| 35712511 | Wrong shade sent | Closed | Normal |  Bobbie Bergnaum | — | Katrina Johns | vipbopis | 2d 4h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 8, 2025 | |
| 14865391 | Wrong shade sent | Closed | Low |  Ms. Jeannette Heaney | — |  Leonard Waters-Howell | Phone | appbopis | 4h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 8, 2025 |
| 63844631 | Foundation match help | Closed | Normal |  Tamia Hills | — | Dr. Mandy McLaughlin | shippingreturnssamples | 4h | ●Responded | 5/5 | — | — | Dec 1, 2025 | Dec 8, 2025 | |
| 69724185 | Order arrived damaged | Closed | Normal |  Pam Carter | — | Chaz Renner | shade-match | 4h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 8, 2025 | |
| 07644160 | Cancel subscription / Auto-replenish | Closed | High |  Floyd Huels | — |  Lily Raynor | Chat | returns | 4h | ⊘Not fired | — | — | — | Dec 3, 2025 | Dec 8, 2025 |
| 13456605 | Restock alert for backorder | Closed | Low |  Alfred Dibbert | — |  Julie Hodkiewicz | vipapp | 3h | ●Responded | 5/5 | — | — | Dec 4, 2025 | Dec 8, 2025 | |
| 98140846 | Lost package follow-up | Closed | Urgent |  Jacquelyn Harber | — | Katrina Johns | Chat | appdamagedbopis | 3h | ●Responded | 9/11 | — | — | Dec 4, 2025 | Dec 8, 2025 |
| 94808610 | Influencer code not working | Closed | High |  Max Block | — |  Miss Amber Hintz Sr. | Phone | vip | 3h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 8, 2025 |
| 05514505 | Allergic reaction concern | Closed | Normal |  Heber Maggio | Aurora Hotels Group | Ignatius Cummerata | — | 3h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 8, 2025 | |
| 95178496 | Refund not received | Closed | Normal |  Odie Becker | — | Chaz Renner | — | 6d 3h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 8, 2025 | |
| 76209049 | App crashes at checkout | Closed | Normal |  Willis Yundt | — | Tommy Kuvalis | appwholesale | 3h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 8, 2025 | |
| 26579152 | Cancel subscription / Auto-replenish | Closed | Normal |  Claude Bayer | — | Katrina Johns | shade-match | 2h | ●Responded | 3/5 | — | — | Dec 1, 2025 | Dec 8, 2025 | |
| 70175465 | Gift card balance question | Closed | Normal |  Faye Beier | — | Miss Amber Hintz Sr. | Phone | samplesfragrance | 2h | ●Responded | 7/11 | — | — | Dec 4, 2025 | Dec 8, 2025 |
| 90617562 | Foundation match help | Closed | High |  Mr. Joel Hayes-Hilpert | — | Ignatius Cummerata | damagedsamplesshipping | 2h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 8, 2025 | |
| 55898836 | App crashes at checkout | Closed | High |  Tevin Leannon | — | Leonard Waters-Howell | Chat | loyalty | 2h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 8, 2025 |