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Showing 6,051 - 6,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 57096795 | Return after 30-day window | Closed | Normal |  Mrs. Chelsea Grant | — |  Miss Amber Hintz Sr. | Chat | influencer | 3h | ⊘Not fired | — | — | — | Dec 2, 2025 | Dec 4, 2025 |
| 78360708 | Klarna / Afterpay split issue | Closed | Normal |  Wanda Huels Jr. | — |  Julie Hodkiewicz | gift-cardreturnsloyalty | 2h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 4, 2025 | |
| 61518623 | Allergic reaction concern | Closed | Low |  Eleonore Blick | — |  Faith Hilll | Chat | returnswholesalevip | 1h | ●Responded | 5/5 | — | — | Nov 27, 2025 | Dec 4, 2025 |
| 30275804 | Order arrived damaged | Closed | Normal |  Fredrick Mills | — |  Dr. Mandy McLaughlin | bopisvipinfluencer | 1h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 4, 2025 | |
| 17582739 | Question about product ingredients | Closed | Normal |  Lessie Wolff | — |  Yazmin Jast | — | 4d 1h | ●Responded | 3/5 | — | — | Nov 28, 2025 | Dec 4, 2025 | |
| 77401944 | Refund not received | Closed | Normal |  Glen Breitenberg | — | Dr. Mandy McLaughlin | Social | loyaltygift-card | 1h | ⊘Not fired | — | — | — | Nov 30, 2025 | Dec 4, 2025 |
| 74519359 | Discount code not working | Closed | Low |  Aron Boyer | — | Faith Hilll | vip | 1h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 4, 2025 | |
| 05641044 | Loyalty points not posting | Closed | Low |  Norwood Crist DDS | — |  Mr. Lonie Hudson | Chat | shippingloyalty | 1h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 4, 2025 |
| 24900107 | Item authenticity concern | Closed | Low |  Coralie Haag | — |  Chaz Renner | returnsrefund | 1d | ●Responded | 5/5 | — | — | Dec 2, 2025 | Dec 4, 2025 | |
| 98945669 | Order arrived damaged | Closed | High |  Rogelio Conroy | — | Dr. Mandy McLaughlin | influencerdamaged | 3d | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 4, 2025 | |
| 31737582 | Shipping cost question | Closed | High |  Ottis Maggio | — |  Kip Schroeder IV | — | 23h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 4, 2025 | |
| 70229980 | Pro discount enrollment | Closed | Normal |  Uriel Kulas | — |  Mr. Cade Senger | Chat | shippingvip | 6d 17h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Dec 4, 2025 |
| 12270272 | Return after 30-day window | Closed | Normal |  Julia Bosco | — | Mr. Cade Senger | — | 15h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 4, 2025 | |
| 42354697 | Klarna / Afterpay split issue | Closed | Low |  Arnulfo Medhurst | — |  Tommy Kuvalis | Chat | — | 14h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 4, 2025 |
| 61832875 | Gift card balance question | Closed | Normal |  Willard Ritchie | Marquee Events |  Steve O'Conner | — | 1d 13h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 4, 2025 | |
| 49665626 | Where is my order? | Closed | Normal |  Scot West | — | Steve O'Conner | damaged | 13h | ●Responded | 2/5 | — | — | Nov 28, 2025 | Dec 4, 2025 | |
| 44380631 | Klarna / Afterpay split issue | Closed | High |  Colten Skiles | — |  Mr. Skyla Trantow | appshade-matchfragrance | 1d 11h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 4, 2025 | |
| 07598657 | Address change after shipping | Closed | Normal |  Alfred Hahn-Terry | — | Julie Hodkiewicz | — | 1d 9h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 3, 2025 | |
| 34243097 | Discount code not working | Closed | Normal |  Salvador Simonis | — |  Amely Pacocha | Chat | — | 9h | ●Responded | 5/5 | — | — | Nov 26, 2025 | Dec 3, 2025 |
| 54982981 | Wholesale order question | Closed | Low |  Brandi Wehner | — |  Jacklyn Dare | — | 9h | ●Responded | 4/5 | — | — | Nov 28, 2025 | Dec 3, 2025 | |
| 53720876 | BOPIS pickup not ready | Closed | Normal |  Tasha Cartwright II | — | Miss Amber Hintz Sr. | Chat | appwholesale | 7h | ●Responded | 7/11 | — | — | Nov 29, 2025 | Dec 3, 2025 |
| 68243244 | BOPIS pickup not ready | Closed | High |  Gia Hodkiewicz | — |  Garth Dooley | Chat | gift-cardappshipping | 6h | ●Responded | 4/5 | — | — | Dec 2, 2025 | Dec 3, 2025 |
| 41269864 | BOPIS pickup not ready | Closed | Normal |  Mr. Lynn Bruen | — |  Lily Raynor | vip | 6h | ●Responded | 4/5 | — | — | Nov 28, 2025 | Dec 3, 2025 | |
| 81992956 | App crashes at checkout | Closed | Normal |  Roland Ortiz-McGlynn | — |  Darryl Jacobi | wholesale | 2d 6h | ●Responded | 4/5 | — | — | Nov 27, 2025 | Dec 3, 2025 | |
| 02680368 | Address change after shipping | Closed | Normal |  Makayla Schowalter III | — | Steve O'Conner | Phone | — | 1d 5h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 3, 2025 |
| 72590360 | Missing items in shipment | Closed | High |  Mrs. Brooke Pfeffer | — | Garth Dooley | Chat | returnsinfluencergift-card | 4h | ●Responded | 4/5 | — | — | Nov 28, 2025 | Dec 3, 2025 |
| 55809833 | Missing samples in order | Closed | Low |  Alan Weissnat | — | Mr. Cade Senger | bopissamplesshipping | 4h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 3, 2025 | |
| 91887085 | Influencer code not working | Closed | Normal |  Alexie Hansen | — | Garth Dooley | Chat | fragrance | 3h | ●Responded | 4/5 | — | — | Nov 27, 2025 | Dec 3, 2025 |
| 17396429 | Cancel order request | Closed | Low |  Adaline Mohr | — | Mr. Lonie Hudson | — | 3h | ⊘Not fired | — | — | — | Nov 28, 2025 | Dec 3, 2025 | |
| 23575712 | Item authenticity concern | Closed | Normal |  Wendell Dickens | — |  Mr. Eliza Gerhold IV | vipreturns | 2d 3h | ●Responded | 3/5 | — | — | Nov 24, 2025 | Dec 3, 2025 | |
| 99609514 | Klarna / Afterpay split issue | Closed | Normal |  Alexis Schmidt | — | Mr. Cade Senger | Chat | bopisdamaged | 3h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 3, 2025 |
| 53568127 | Shipping cost question | Closed | Normal |  Deanna Cole DDS | — | Amely Pacocha | Social | appsamples | 3h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 3, 2025 |
| 53992775 | Question about product ingredients | Closed | Low |  Earnest Purdy | — | Julie Hodkiewicz | — | 3h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 3, 2025 | |
| 83574587 | Discount code not working | Closed | High |  Ana Senger | — | Darryl Jacobi | Chat | fragrancegift-card | 2h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 3, 2025 |
| 93177197 | Shipping cost question | Closed | Normal |  Yvonne Larkin | — |  Leonard Waters-Howell | samples | 2h | ●Responded | 10/11 | — | — | Nov 28, 2025 | Dec 3, 2025 | |
| 98652856 | Where is my order? | Closed | Normal |  Ms. Ella Kozey Sr. | — |  Vilma Gusikowski | Chat | — | 6d 2h | ●Responded | 1/5 | — | — | Nov 23, 2025 | Dec 3, 2025 |
| 79888836 | Lost package follow-up | Closed | Normal |  Dr. Adan Bartell | — |  Oscar O'Hara | influencerviprefund | 1h | ○Sent, no reply | — | — | — | Nov 30, 2025 | Dec 3, 2025 | |
| 32495548 | Missing items in shipment | Closed | Normal |  Ethelyn Marquardt | — | Oscar O'Hara | vip | 1h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 3, 2025 | |
| 00935867 | Gift card balance question | Closed | High |  Tyreek D'Amore | — | Yazmin Jast | — | 1h | ○Sent, no reply | — | — | — | Nov 26, 2025 | Dec 3, 2025 | |
| 18225835 | Item authenticity concern | Closed | High |  Audrey Rau | — |  Ignatius Cummerata | shipping | 2d 21h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 3, 2025 | |
| 90490224 | Restock alert for backorder | Closed | High |  Franklin Heller | — | Garth Dooley | Chat | gift-cardappshipping | 20h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 3, 2025 |
| 89794638 | Return after 30-day window | Closed | Normal |  Caleb Cronin | — | Oscar O'Hara | — | 20h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 3, 2025 | |
| 81539798 | Missing items in shipment | Closed | Normal |  Darrick Haley | — | Steve O'Conner | damagedshade-matchfragrance | 18h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 3, 2025 | |
| 67223569 | Restock alert for backorder | Closed | High |  Dr. Timmy Ondricka | — | Oscar O'Hara | Phone | refundvip | 5d 18h | ●Responded | 3/5 | — | — | Nov 26, 2025 | Dec 3, 2025 |
| 48697909 | Klarna / Afterpay split issue | Closed | Normal |  Payton Crist | — | Garth Dooley | wholesaleshade-matchloyalty | 2d 15h | ●Responded | 3/5 | — | — | Nov 28, 2025 | Dec 3, 2025 | |
| 11583454 | Wrong shade sent | Closed | Normal |  Ms. Dallin Schmitt | — | Steve O'Conner | damagedshippingvip | 12h | ○Sent, no reply | — | — | — | Nov 26, 2025 | Dec 3, 2025 | |
| 25581310 | Loyalty points not posting | Closed | Normal |  Rolando Hodkiewicz | Crown Department Stores | Dr. Mandy McLaughlin | Chat | shade-matchvip | 1d 11h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 3, 2025 |
| 57387083 | Gift card balance question | Closed | High |  Mr. Wallace Rau | — | Tommy Kuvalis | loyaltyshipping | 2d 8h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 2, 2025 | |
| 18523737 | Order arrived damaged | Closed | Normal |  Hugh Cummerata | — | Ignatius Cummerata | — | 8h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 2, 2025 | |
| 44723240 | Pro discount enrollment | Closed | Normal |  Shelia Jakubowski | — | Chaz Renner | — | 7h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 2, 2025 |