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Showing 6,401 - 6,450 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 69628170 | Lost package follow-up | Closed | Normal |  Mattie Hahn | — |  Tommy Kuvalis | Chat | samples | 4h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 23, 2025 |
| 05285725 | Pro discount enrollment | Closed | Normal |  Ed Treutel-Boyer | — |  Lily Raynor | gift-card | 4h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 23, 2025 | |
| 64152315 | Wholesale order question | Closed | Normal |  Glen Flatley | — |  Miss Amber Hintz Sr. | Chat | — | 3h | ●Responded | 4/5 | — | — | Nov 21, 2025 | Nov 23, 2025 |
| 69255722 | Birthday gift not received | Closed | Normal |  Arnaldo Beatty | — |  Kaela Friesen | Social | wholesale | 2d 3h | ⊘Not fired | — | — | — | Nov 16, 2025 | Nov 23, 2025 |
| 25180220 | Cancel order request | Closed | Normal |  Electa Friesen | — |  Darryl Jacobi | Chat | samplesloyalty | 2h | ⊘Not fired | — | — | — | Nov 19, 2025 | Nov 23, 2025 |
| 36284294 | Lost package follow-up | Closed | Low |  Beulah Lesch | — |  Mr. Skyla Trantow | vipwholesale | 2h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 23, 2025 | |
| 30518094 | Wrong shade sent | Closed | High |  Willard Nicolas | — |  Yazmin Jast | Phone | fragrancebopis | 1h | ○Sent, no reply | — | — | — | Nov 22, 2025 | Nov 23, 2025 |
| 71919037 | Lost package follow-up | Closed | Normal |  Louis Herman | — |  Dr. Mandy McLaughlin | bopisshade-matchwholesale | 1h | ●Responded | 9/11 | — | — | Nov 21, 2025 | Nov 23, 2025 | |
| 27225716 | App login problem | Closed | Normal |  Chanelle Kuhlman | — |  Mr. Eliza Gerhold IV | — | 1d | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 23, 2025 | |
| 74528862 | Foundation match help | Closed | Normal | Louis Herman | — | Yazmin Jast | — | 23h | ⊘Not fired | — | — | — | Nov 20, 2025 | Nov 23, 2025 | |
| 53325416 | Restock alert for backorder | Closed | High |  Jett Wolff | — |  Oscar O'Hara | Social | shade-match | 23h | ⊘Not fired | — | — | — | Nov 15, 2025 | Nov 23, 2025 |
| 45817776 | Pro discount enrollment | Closed | Urgent |  Owen Carter | — |  Julie Hodkiewicz | Social | appgift-card | 1d 23h | ⊘Not fired | — | — | — | Nov 14, 2025 | Nov 23, 2025 |
| 88678359 | Cancel order request | Closed | Normal |  Franklin Heller | — |  Ignatius Cummerata | shippingappshade-match | 23h | ●Responded | 4/5 | — | — | Nov 15, 2025 | Nov 23, 2025 | |
| 75425370 | Store experience feedback | Closed | Normal |  Sammie Beer MD | — | Miss Amber Hintz Sr. | Chat | gift-cardloyaltyfragrance | 2d 19h | ●Responded | 4/5 | — | — | Nov 14, 2025 | Nov 23, 2025 |
| 57163705 | Where is my order? | Closed | Normal |  Zoie Kuhic | — |  Vilma Gusikowski | appreturnsshade-match | 2d 19h | ●Responded | 9/11 | — | — | Nov 14, 2025 | Nov 23, 2025 | |
| 92289095 | Klarna / Afterpay split issue | Closed | Low |  Mr. Danika Bechtelar | — | Darryl Jacobi | Chat | wholesalesamplesloyalty | 18h | ⊘Not fired | — | — | — | Nov 18, 2025 | Nov 23, 2025 |
| 20241658 | BOPIS pickup not ready | Closed | Normal |  Chelsie Reinger | — | Ignatius Cummerata | Social | — | 2d 17h | ⊘Not fired | — | — | — | Nov 17, 2025 | Nov 23, 2025 |
| 10941187 | Klarna / Afterpay split issue | Closed | High |  Van Heaney | — | Tommy Kuvalis | Chat | gift-card | 12h | ●Responded | 5/5 | — | — | Nov 19, 2025 | Nov 23, 2025 |
| 68950961 | Pro discount enrollment | Closed | Normal |  Merle Hermiston | — |  Eula McKenzie | Chat | samples | 2d 11h | ●Responded | 3/5 | — | — | Nov 18, 2025 | Nov 23, 2025 |
| 56617759 | Cancel order request | Closed | Normal |  Mr. Giovani Kuhn | — |  Leonard Waters-Howell | — | 7h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 22, 2025 | |
| 57000821 | Insider tier issue | Closed | Normal |  Mrs. Joanne Quigley | — | Ignatius Cummerata | Phone | loyalty | 6h | ○Sent, no reply | — | — | — | Nov 16, 2025 | Nov 22, 2025 |
| 95670029 | Address change after shipping | Closed | Normal |  Hank Crist | Atlas Hospitality |  Chaz Renner | — | 6h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 22, 2025 | |
| 18183298 | Order arrived damaged | Closed | Normal |  Roberto Kovacek | — |  Mr. Lonie Hudson | Chat | vipwholesaleapp | 5h | ⊘Not fired | — | — | — | Nov 21, 2025 | Nov 22, 2025 |
| 13203002 | Missing items in shipment | Closed | High |  Pam Carter | — | Mr. Lonie Hudson | Social | — | 5h | ⊘Not fired | — | — | — | Nov 20, 2025 | Nov 22, 2025 |
| 63318286 | Return after 30-day window | Closed | Normal |  Aurelie Wilderman III | — | Kaela Friesen | Phone | loyaltyrefunddamaged | 5h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 22, 2025 |
| 06647534 | Birthday gift not received | Closed | Low |  Sean Farrell Sr. | — |  Katrina Johns | Phone | influencerdamaged | 4h | ●Responded | 10/11 | — | — | Nov 17, 2025 | Nov 22, 2025 |
| 48237371 | Where is my order? | Closed | Normal |  Shakira Hirthe | — |  Steve O'Conner | appvip | 3h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 22, 2025 | |
| 49980172 | Discount code not working | Closed | Normal |  Camden Lesch | — |  Amely Pacocha | — | 3h | ⊘Not fired | — | — | — | Nov 16, 2025 | Nov 22, 2025 | |
| 88407334 | BOPIS pickup not ready | Closed | High |  Adaline Mohr | — | Dr. Mandy McLaughlin | Chat | — | 3h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 22, 2025 |
| 23427592 | Birthday gift not received | Closed | Urgent |  Roscoe Wisozk MD | — | Julie Hodkiewicz | shippingdamagedfragrance | 2h | ●Responded | 4/11 | — | — | Nov 17, 2025 | Nov 22, 2025 | |
| 79646629 | Address change after shipping | Closed | Normal |  Dora Mills-Koepp | — | Mr. Eliza Gerhold IV | bopis | 2h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 22, 2025 | |
| 68518698 | Restock alert for backorder | Closed | Normal |  Chase Wuckert | — | Kaela Friesen | Chat | shade-matchwholesalebopis | 1h | ⊘Not fired | — | — | — | Nov 17, 2025 | Nov 22, 2025 |
| 73399085 | Address change after shipping | Closed | Normal |  Henrietta Jacobi DDS | — | Mr. Eliza Gerhold IV | Chat | shippingapp | 1h | ⊘Not fired | — | — | — | Nov 15, 2025 | Nov 22, 2025 |
| 95798842 | App login problem | Closed | High |  Reginald Paucek | Aurora Hotels Group | Mr. Lonie Hudson | Chat | fragranceappvip | 3d | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 22, 2025 |
| 36697263 | Gift card balance question | Closed | Low |  Salvador Roberts | — | Kaela Friesen | Chat | — | 1d | ⊘Not fired | — | — | — | Nov 18, 2025 | Nov 22, 2025 |
| 68238457 | Missing samples in order | Closed | Normal |  Opal Considine | — | Vilma Gusikowski | app | 1d | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 22, 2025 | |
| 43798931 | Where is my order? | Closed | Normal |  Dee Rempel | — | Miss Amber Hintz Sr. | loyaltybopisfragrance | 1d 20h | ●Responded | 2/5 | — | — | Nov 15, 2025 | Nov 22, 2025 | |
| 46631965 | Loyalty points not posting | Closed | Low |  Quinn Willms | — |  Faith Hilll | Chat | samplesloyaltyvip | 1d 18h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 22, 2025 |
| 02216795 | Item authenticity concern | Closed | Normal |  Allen Prohaska | — | Faith Hilll | loyaltywholesale | 18h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 22, 2025 | |
| 13702369 | App login problem | Closed | Normal |  Lionel Hagenes III | — | Yazmin Jast | — | 1d 14h | ○Sent, no reply | — | — | — | Nov 15, 2025 | Nov 22, 2025 | |
| 67127029 | App crashes at checkout | Closed | Normal |  Felix Hartmann | — | Dr. Mandy McLaughlin | influencerwholesale | 13h | ⊘Not fired | — | — | — | Nov 20, 2025 | Nov 22, 2025 | |
| 38087878 | Item authenticity concern | Closed | Normal |  Sienna Morar | — | Dr. Mandy McLaughlin | Chat | wholesaledamaged | 13h | ●Responded | 5/5 | — | — | Nov 14, 2025 | Nov 22, 2025 |
| 38369053 | Item authenticity concern | Closed | Low |  Bennie Shields | — | Oscar O'Hara | influencer | 10h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 22, 2025 | |
| 03738332 | Item authenticity concern | Closed | Normal |  Arvel Schroeder | — | Kaela Friesen | damagedfragrance | 2d 9h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 21, 2025 | |
| 55790229 | Discount code not working | Closed | Urgent |  Rudolph Gorczany | — | Julie Hodkiewicz | Chat | shippingvip | 8h | ●Responded | 5/5 | — | — | Nov 20, 2025 | Nov 21, 2025 |
| 93617687 | Wholesale order question | Closed | Urgent |  Kamren Schneider Sr. | — | Vilma Gusikowski | Chat | app | 7h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 21, 2025 |
| 96738580 | Missing items in shipment | Closed | Normal |  Frederique Bergstrom-Block MD | — | Oscar O'Hara | damaged | 6d 7h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 21, 2025 | |
| 15898070 | Klarna / Afterpay split issue | Closed | Low |  Liza Kozey | — | Faith Hilll | — | 1d 6h | ⊘Not fired | — | — | — | Nov 18, 2025 | Nov 21, 2025 | |
| 65909751 | Address change after shipping | Closed | Normal | Chase Wuckert | — | Dr. Mandy McLaughlin | — | 6h | ●Responded | 5/5 | — | — | Nov 18, 2025 | Nov 21, 2025 | |
| 62270361 | Klarna / Afterpay split issue | Closed | Normal |  Scott Reichel | — | Oscar O'Hara | — | 6h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 21, 2025 |