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Showing 8,151 - 8,200 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 02993081 | Cancel order request | Closed | Low |  Rhea Klein | — |  Vilma Gusikowski | Chat | shade-matchvipshipping | 13h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 4, 2025 |
| 11985809 | Foundation match help | Closed | Urgent |  Nicolas Rau Sr. | — |  Lily Raynor | — | 12h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 4, 2025 | |
| 98100413 | Refund not received | Closed | Low |  Melanie Schmidt II | — |  Kip Schroeder IV | vip | 9h | ○Sent, no reply | — | — | — | Sep 27, 2025 | Oct 3, 2025 | |
| 44940459 | Where is my order? | Closed | Normal |  Rhonda Heaney-Hermann | — |  Yazmin Jast | Social | damagedreturns | 9d 6h | ⊘Not fired | — | — | — | Sep 17, 2025 | Oct 3, 2025 |
| 43007899 | Pro discount enrollment | Closed | Normal |  Dr. Elsa Stroman DVM | — |  Jacklyn Dare | — | 6h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 3, 2025 | |
| 71403951 | Where is my order? | Closed | Normal |  Glen Flatley | — | Lily Raynor | Chat | — | 6h | ○Sent, no reply | — | — | — | Sep 27, 2025 | Oct 3, 2025 |
| 74810624 | Wholesale order question | Closed | High |  Kamren Schneider Sr. | — |  Miss Amber Hintz Sr. | Chat | — | 5h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 3, 2025 |
| 71336863 | BOPIS pickup not ready | Closed | Low |  Carol Morissette | — |  Mr. Cade Senger | viployaltybopis | 4h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 3, 2025 | |
| 64675739 | Loyalty points not posting | Closed | Normal |  Alfreda Shields | — |  Faith Hilll | Chat | appdamagedfragrance | 4h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 3, 2025 |
| 67597064 | Cancel subscription / Auto-replenish | Closed | Normal |  Omar Herzog | — |  Mr. Skyla Trantow | gift-cardshade-matchrefund | 4h | ●Responded | 3/5 | — | — | Oct 2, 2025 | Oct 3, 2025 | |
| 46881841 | Missing items in shipment | Closed | Normal |  Arnold Kuvalis | — |  Katrina Johns | shipping | 8d 4h | ●Responded | 1/5 | — | — | Sep 21, 2025 | Oct 3, 2025 | |
| 65396879 | Wrong shade sent | Closed | Normal |  Dr. Granville Shields V | — |  Ignatius Cummerata | Chat | loyaltygift-cardvip | 3h | ●Responded | 4/11 | — | — | Sep 30, 2025 | Oct 3, 2025 |
| 60585134 | Question about product ingredients | Closed | Normal |  Heidi Schimmel | — |  Mr. Lonie Hudson | Chat | vipinfluencerwholesale | 3h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 3, 2025 |
| 27914271 | Address change after shipping | Closed | High |  Earnest Purdy | — | Kip Schroeder IV | Chat | samples | 3h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 3, 2025 |
| 35659794 | Lost package follow-up | Closed | Normal |  Barbara Langworth | — | Lily Raynor | fragranceshippingshade-match | 3h | ●Responded | 3/5 | — | — | Oct 1, 2025 | Oct 3, 2025 | |
| 21174009 | Gift card balance question | Closed | Normal |  Cletus McCullough | — |  Tommy Kuvalis | appreturns | 3h | ●Responded | 5/5 | — | — | Oct 1, 2025 | Oct 3, 2025 | |
| 57992457 | Price match request | Closed | Normal |  Kay Berge | — | Jacklyn Dare | Chat | refund | 2h | ●Responded | 5/5 | — | — | Sep 29, 2025 | Oct 3, 2025 |
| 16094543 | Wrong shade sent | Closed | Normal |  Ova Ratke | — | Mr. Skyla Trantow | Chat | vip | 2h | ●Responded | 5/5 | — | — | Oct 1, 2025 | Oct 3, 2025 |
| 73946166 | Address change after shipping | Closed | Normal |  Phyllis Emard II | — |  Garth Dooley | fragranceloyalty | 1h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 3, 2025 | |
| 38774314 | App crashes at checkout | Closed | Normal |  Berneice Heller | — | Tommy Kuvalis | — | 1d 1h | ●Responded | 7/11 | — | — | Sep 27, 2025 | Oct 3, 2025 | |
| 68386748 | Store experience feedback | Closed | Normal |  Betsy Kreiger | — |  Leonard Waters-Howell | Chat | app | 1h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 3, 2025 |
| 37001147 | Wholesale order question | Closed | Normal |  Kerry Beier | — | Mr. Cade Senger | damagedappfragrance | 1h | ●Responded | 10/11 | — | — | Sep 27, 2025 | Oct 3, 2025 | |
| 11702181 | Wholesale order question | Closed | Normal |  Yolanda Klocko | — | Faith Hilll | Chat | vipgift-cardshade-match | 22h | ○Sent, no reply | — | — | — | Sep 27, 2025 | Oct 3, 2025 |
| 40072128 | Loyalty points not posting | Closed | Normal |  Gennaro Jaskolski | — | Mr. Cade Senger | gift-card | 21h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Oct 3, 2025 | |
| 90244310 | Allergic reaction concern | Closed | High |  Ed Treutel-Boyer | — | Mr. Skyla Trantow | bopis | 18h | ●Responded | 5/5 | — | — | Sep 27, 2025 | Oct 3, 2025 | |
| 12510147 | Cancel subscription / Auto-replenish | Closed | Low |  Cecilia Hilll | Quartz Gifting | Katrina Johns | Chat | influencer | 9d 17h | ⊘Not fired | — | — | — | Sep 18, 2025 | Oct 3, 2025 |
| 72796924 | Lost package follow-up | Closed | High |  Scott Reichel | — |  Chaz Renner | Social | gift-cardvipbopis | 16h | ⊘Not fired | — | — | — | Sep 30, 2025 | Oct 3, 2025 |
| 29431167 | Missing samples in order | Closed | Low |  Ottis Maggio | — | Tommy Kuvalis | Chat | shade-matchbopis | 15h | ●Responded | 5/5 | — | — | Oct 1, 2025 | Oct 3, 2025 |
| 52093379 | Item authenticity concern | Closed | Normal |  Ms. August Greenfelder | — | Miss Amber Hintz Sr. | Phone | damagedsamplesbopis | 15h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 3, 2025 |
| 64163491 | App login problem | Closed | Normal |  Norma Ryan | — |  Oscar O'Hara | Chat | — | 12h | ○Sent, no reply | — | — | — | Sep 27, 2025 | Oct 3, 2025 |
| 11974248 | App crashes at checkout | Closed | Normal |  Davonte Weimann | — | Kip Schroeder IV | refundbopisfragrance | 12h | ●Responded | 5/5 | — | — | Sep 25, 2025 | Oct 3, 2025 | |
| 31043001 | Discount code not working | Closed | Low |  Ottilie Skiles | — | Ignatius Cummerata | — | 9h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 2, 2025 | |
| 85355481 | Question about product ingredients | Closed | Normal |  Carol Stamm | — | Mr. Lonie Hudson | bopisdamagedwholesale | 6d 9h | ●Responded | 3/5 | — | — | Sep 25, 2025 | Oct 2, 2025 | |
| 35289451 | Cancel order request | Closed | High |  Kaleb Block | — | Mr. Lonie Hudson | influencervip | 8h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Oct 2, 2025 | |
| 52386755 | Birthday gift not received | Closed | Urgent | Ottilie Skiles | — |  Dr. Mandy McLaughlin | — | 8h | ○Sent, no reply | — | — | — | Oct 1, 2025 | Oct 2, 2025 | |
| 42174287 | Gift card balance question | Closed | Normal |  Jazmyne Anderson | — | Kip Schroeder IV | Phone | shade-match | 2d 8h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 2, 2025 |
| 04790510 | Lost package follow-up | Closed | Urgent |  Miss Christop Grimes | — | Mr. Skyla Trantow | shade-matchdamagedvip | 5h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 2, 2025 | |
| 91711227 | Price match request | Closed | Normal |  Elsa Stracke | Studio Eleven | Katrina Johns | — | 5h | ○Sent, no reply | — | — | — | Oct 1, 2025 | Oct 2, 2025 | |
| 27275986 | Wrong shade sent | Closed | Urgent |  Shanie Wolff | — | Ignatius Cummerata | Chat | vip | 4h | ●Responded | 5/5 | — | — | Sep 25, 2025 | Oct 2, 2025 |
| 65931292 | App login problem | Closed | Normal |  Jason Kuhlman | — | Yazmin Jast | Chat | loyaltyshipping | 4h | ●Responded | 5/5 | — | — | Sep 27, 2025 | Oct 2, 2025 |
| 27611226 | Discount code not working | Closed | Normal |  Tasha Schultz | Coastal Spas & Wellness | Yazmin Jast | refundinfluencerloyalty | 3h | ⊘Not fired | — | — | — | Oct 1, 2025 | Oct 2, 2025 | |
| 56274256 | Lost package follow-up | Closed | Normal |  Waino Fadel | — | Oscar O'Hara | Chat | — | 2d 3h | ⊘Not fired | — | — | — | Sep 25, 2025 | Oct 2, 2025 |
| 93033045 | Address change after shipping | Closed | High |  Charles Thiel | — | Katrina Johns | Chat | damagedreturnsapp | 2d 3h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Oct 2, 2025 |
| 99205090 | Where is my order? | Closed | Low |  Nathaniel Franecki | — |  Eula McKenzie | Chat | appwholesalebopis | 2h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 2, 2025 |
| 57313460 | Store experience feedback | Closed | High |  Omer Hirthe | — | Garth Dooley | samplesvipshade-match | 2d 2h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Oct 2, 2025 | |
| 09324959 | Where is my order? | Closed | Normal |  Sophie Feeney | — |  Kaela Friesen | — | 1h | ⊘Not fired | — | — | — | Sep 28, 2025 | Oct 2, 2025 | |
| 63568057 | Shipping cost question | Closed | Normal |  Molly Leffler | — | Chaz Renner | Chat | returns | 1h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Oct 2, 2025 |
| 63323432 | Birthday gift not received | Closed | Low |  Julian Koss | — | Dr. Mandy McLaughlin | bopisinfluencerreturns | 22h | ●Responded | 5/5 | — | — | Sep 27, 2025 | Oct 2, 2025 | |
| 94908521 | Gift card balance question | Closed | Normal |  Lura Yost V | — | Chaz Renner | Chat | shippingdamagedvip | 2d 21h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 2, 2025 |
| 76072691 | Address change after shipping | Closed | Low |  Mack Boyer | — | Tommy Kuvalis | wholesalereturns | 20h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 2, 2025 |