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Showing 8,301 - 8,350 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 21593066 | Missing samples in order | Closed | Normal |  Bridget Crist I | — |  Dr. Mandy McLaughlin | loyalty | 1h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Sep 28, 2025 | |
| 06330431 | Birthday gift not received | Closed | Normal |  Travon Kuhic V | — |  Tommy Kuvalis | Phone | returns | 1d 1h | ⊘Not fired | — | — | — | Sep 21, 2025 | Sep 28, 2025 |
| 14209682 | Return after 30-day window | Closed | High |  Phillip Hauck Jr. | — |  Mr. Skyla Trantow | — | 1h | ●Responded | 5/5 | — | — | Sep 26, 2025 | Sep 28, 2025 | |
| 49761503 | Loyalty points not posting | Closed | Normal |  Miss Beth Zboncak Sr. | — |  Katrina Johns | — | 1h | ⊘Not fired | — | — | — | Sep 25, 2025 | Sep 28, 2025 | |
| 07010446 | Question about product ingredients | Closed | Normal |  Katelyn Dickens Jr. | — |  Jacklyn Dare | Chat | — | 1h | ●Responded | 5/5 | — | — | Sep 25, 2025 | Sep 28, 2025 |
| 81877209 | BOPIS pickup not ready | Closed | High |  Ms. Derick Bergstrom | — |  Chaz Renner | Chat | fragranceloyaltywholesale | 1d | ●Responded | 10/11 | — | — | Sep 25, 2025 | Sep 28, 2025 |
| 85694580 | Question about product ingredients | Closed | High |  Derrick Hodkiewicz | Coastal Spas & Wellness |  Lily Raynor | Chat | — | 23h | ●Responded | 2/5 | — | — | Sep 23, 2025 | Sep 28, 2025 |
| 20953062 | Refund not received | Closed | Normal |  Rosendo Friesen | — |  Amely Pacocha | loyalty | 2d 23h | ●Responded | 2/5 | — | — | Sep 24, 2025 | Sep 28, 2025 | |
| 65559881 | Address change after shipping | Closed | Normal |  Ellen Bauch PhD | — |  Yazmin Jast | bopis | 23h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 28, 2025 | |
| 44488248 | Wrong shade sent | Closed | Low |  Joel Runolfsdottir | — |  Mr. Cade Senger | vip | 1d 21h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 28, 2025 | |
| 88854802 | Missing items in shipment | Closed | Urgent |  Jacquelyn Harber | — | Amely Pacocha | — | 21h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 28, 2025 | |
| 46084768 | Discount code not working | Closed | Normal |  Dennis O'Reilly | — |  Mr. Lonie Hudson | Chat | shippingrefund | 20h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 28, 2025 |
| 31407583 | Refund not received | Closed | Normal |  Vivien Dicki | Quartz Gifting |  Mr. Eliza Gerhold IV | Chat | loyaltywholesale | 19h | ●Responded | 10/11 | — | — | Sep 22, 2025 | Sep 28, 2025 |
| 70126821 | Price match request | Closed | Normal |  Zella Moen | — | Mr. Lonie Hudson | vipbopisloyalty | 19h | ●Responded | 3/5 | — | — | Sep 25, 2025 | Sep 28, 2025 | |
| 05208413 | Restock alert for backorder | Closed | Urgent |  Jazmyne Anderson | — | Katrina Johns | bopisshippingwholesale | 18h | ●Responded | 10/11 | — | — | Sep 24, 2025 | Sep 28, 2025 | |
| 33248854 | BOPIS pickup not ready | Closed | High |  Lynette Ritchie | — |  Darryl Jacobi | sampleswholesalevip | 17h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 28, 2025 | |
| 86819897 | Missing samples in order | Closed | Normal |  Evangeline Pollich-Conn | — |  Vilma Gusikowski | shade-matchshipping | 1d 15h | ●Responded | 2/5 | — | — | Sep 19, 2025 | Sep 28, 2025 | |
| 26917185 | Address change after shipping | Closed | Low |  Clark Gulgowski-Altenwerth | — | Darryl Jacobi | loyaltydamaged | 14h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 28, 2025 | |
| 43324475 | Discount code not working | Closed | Normal |  Catherine Walter | — |  Ignatius Cummerata | vip | 13h | ⊘Not fired | — | — | — | Sep 25, 2025 | Sep 28, 2025 | |
| 41899091 | Wholesale order question | Closed | Normal |  Dr. Hermann Ferry | Marquee Events | Lily Raynor | Chat | fragrancegift-card | 12h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Sep 28, 2025 |
| 29743102 | Price match request | Closed | High |  Mrs. Juana Russel | — | Ignatius Cummerata | Chat | — | 12h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 28, 2025 |
| 39994058 | Discount code not working | Closed | Low |  Nannie Fay DDS | — |  Faith Hilll | — | 12h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 28, 2025 | |
| 28722641 | Loyalty points not posting | Closed | Low |  Kraig Barrows DDS | — | Katrina Johns | damagedinfluencer | 11h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Sep 28, 2025 | |
| 93246743 | Cancel order request | Closed | Low |  Kaleb Block | — | Darryl Jacobi | Social | returns | 1d 8h | ⊘Not fired | — | — | — | Sep 24, 2025 | Sep 27, 2025 |
| 18716699 | BOPIS pickup not ready | Closed | Normal |  Mr. Clay Hilpert | — | Jacklyn Dare | influencersamplesfragrance | 8h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 27, 2025 | |
| 87325669 | Order arrived damaged | Closed | High |  Johnny Fay | — | Darryl Jacobi | Chat | samplesshipping | 8h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Sep 27, 2025 |
| 88179743 | Refund not received | Closed | Normal |  Isom Kshlerin | — | Chaz Renner | Chat | bopis | 5h | ●Responded | 5/5 | — | — | Sep 25, 2025 | Sep 27, 2025 |
| 63871562 | Loyalty points not posting | Closed | Urgent |  Rudolph Gorczany | — | Lily Raynor | Chat | shippingvip | 5h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Sep 27, 2025 |
| 24367535 | Restock alert for backorder | Closed | High |  Camden Block | — | Mr. Cade Senger | Chat | samples | 5h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Sep 27, 2025 |
| 77601187 | Cancel order request | Closed | High |  Clint Konopelski | — | Amely Pacocha | bopiswholesalereturns | 5h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Sep 27, 2025 | |
| 57952736 | Pro discount enrollment | Closed | Normal |  Claire Hyatt | — |  Julie Hodkiewicz | Social | — | 5h | ⊘Not fired | — | — | — | Sep 25, 2025 | Sep 27, 2025 |
| 00050119 | Gift card balance question | Closed | High |  Ann Torphy | — | Chaz Renner | bopisshippingfragrance | 4h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 27, 2025 | |
| 46171224 | Store experience feedback | Closed | Normal |  Tobin Dibbert | — |  Miss Amber Hintz Sr. | damagedshade-matchloyalty | 4h | ●Responded | 4/5 | — | — | Sep 24, 2025 | Sep 27, 2025 | |
| 42682860 | Where is my order? | Closed | High |  Rhea Klein | — | Faith Hilll | Chat | shade-matchreturns | 4h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 27, 2025 |
| 21584964 | Lost package follow-up | Closed | Normal |  Suzanne Rolfson Sr. | — | Jacklyn Dare | shippingdamagedinfluencer | 3h | ●Responded | 5/5 | — | — | Sep 23, 2025 | Sep 27, 2025 | |
| 29242918 | Question about product ingredients | Closed | Low |  Webster Gerhold | — | Amely Pacocha | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Sep 21, 2025 | Sep 27, 2025 |
| 45034207 | Restock alert for backorder | Closed | Low |  Mr. Joel Hayes-Hilpert | — | Lily Raynor | viprefund | 2h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 27, 2025 | |
| 87421380 | Influencer code not working | Closed | Urgent |  Ms. August Greenfelder | — | Ignatius Cummerata | Chat | influencer | 1d | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 27, 2025 |
| 62051759 | Klarna / Afterpay split issue | Closed | Normal |  Dr. Donavon Sporer | — | Katrina Johns | Chat | returns | 1d | ●Responded | 5/5 | — | — | Sep 21, 2025 | Sep 27, 2025 |
| 96474571 | Store experience feedback | Closed | High |  Sabrina Klocko | — | Miss Amber Hintz Sr. | Chat | damagedshade-match | 23h | ⊘Not fired | — | — | — | Sep 25, 2025 | Sep 27, 2025 |
| 57270818 | Lost package follow-up | Closed | High |  Carol Baumbach | — | Amely Pacocha | Chat | fragranceapp | 22h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 27, 2025 |
| 19191119 | Cancel order request | Closed | Normal |  Miss Beatrice Dach | — | Mr. Lonie Hudson | — | 6d 19h | ●Responded | 1/5 | — | — | Sep 18, 2025 | Sep 27, 2025 | |
| 64148007 | Return after 30-day window | Closed | Normal |  Julia Bosco | — | Ignatius Cummerata | Chat | appvip | 18h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 27, 2025 |
| 58631761 | Influencer code not working | Closed | High |  Mrs. Rachael Weissnat | — | Dr. Mandy McLaughlin | Chat | gift-card | 18h | ⊘Not fired | — | — | — | Sep 25, 2025 | Sep 27, 2025 |
| 24758769 | Cancel subscription / Auto-replenish | Closed | Normal |  Eloy Glover | — | Mr. Eliza Gerhold IV | Phone | shade-matchloyaltyapp | 1d 18h | ●Responded | 4/5 | — | — | Sep 19, 2025 | Sep 27, 2025 |
| 51250750 | Shipping cost question | Closed | Normal |  Patti Monahan | Verde Concierge | Darryl Jacobi | Chat | samplesviprefund | 17h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 27, 2025 |
| 96214625 | Refund not received | Closed | Normal |  Daniel Kerluke | — | Lily Raynor | appbopisloyalty | 1d 14h | ○Sent, no reply | — | — | — | Sep 21, 2025 | Sep 27, 2025 | |
| 42846212 | BOPIS pickup not ready | Closed | Normal |  James Schmidt | — |  Kip Schroeder IV | Chat | fragranceshipping | 13h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 27, 2025 |
| 32122430 | Wrong shade sent | Closed | Normal |  Reed Parker | — | Chaz Renner | Chat | shippingrefund | 1d 13h | ○Sent, no reply | — | — | — | Sep 21, 2025 | Sep 27, 2025 |
| 20434079 | Refund not received | Closed | High |  Mr. Jorge Doyle | — |  Eula McKenzie | shippingwholesalevip | 1d 13h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 27, 2025 |