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Showing 8,701 - 8,750 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 69673358 | Pro discount enrollment | Closed | Normal |  Duane Effertz | — |  Eula McKenzie | Social | samples | 1d 15h | ⊘Not fired | — | — | — | Sep 13, 2025 | Sep 17, 2025 |
| 84444394 | Refund not received | Closed | Low |  Electa Friesen | — | Eula McKenzie | damagedwholesalereturns | 2d 14h | ●Responded | 3/5 | — | — | Sep 12, 2025 | Sep 17, 2025 | |
| 76930972 | Order arrived damaged | Closed | Normal |  Dora Turcotte | — |  Kaela Friesen | Chat | — | 14h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 17, 2025 |
| 15170598 | Item authenticity concern | Closed | Normal |  Denise Fritsch | — |  Kip Schroeder IV | — | 1d 13h | ●Responded | 1/5 | — | — | Sep 11, 2025 | Sep 17, 2025 | |
| 62571125 | Store experience feedback | Closed | Normal |  Alphonso Ullrich | — |  Chaz Renner | Chat | shippingshade-match | 11h | ⊘Not fired | — | — | — | Sep 15, 2025 | Sep 17, 2025 |
| 74792640 | Cancel order request | Closed | Normal |  Viola Kling MD | — |  Leonard Waters-Howell | Chat | damagedloyaltygift-card | 10h | ●Responded | 5/5 | — | — | Sep 12, 2025 | Sep 17, 2025 |
| 35745991 | Address change after shipping | Closed | Normal |  Myron Watsica | — |  Mr. Eliza Gerhold IV | — | 9h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 16, 2025 | |
| 51482399 | Birthday gift not received | Closed | Normal |  Giles Gusikowski | — |  Amely Pacocha | refundshipping | 7d 9h | ●Responded | 2/5 | — | — | Sep 7, 2025 | Sep 16, 2025 | |
| 58238840 | Gift card balance question | Closed | Low |  Rachael Kautzer | — |  Miss Amber Hintz Sr. | shade-matchrefund | 9h | ●Responded | 9/11 | — | — | Sep 9, 2025 | Sep 16, 2025 | |
| 06635191 | Wholesale order question | Closed | Normal |  Janick Hodkiewicz | — |  Jacklyn Dare | Chat | influencerloyaltyshipping | 6h | ●Responded | 5/5 | — | — | Sep 12, 2025 | Sep 16, 2025 |
| 78195646 | Question about product ingredients | Closed | High |  Katrina Hessel | — | Chaz Renner | Chat | returnsgift-cardsamples | 6h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 16, 2025 |
| 14842185 | Store experience feedback | Closed | Normal |  Jessyca Balistreri | — | Eula McKenzie | returns | 6h | ●Responded | 4/5 | — | — | Sep 11, 2025 | Sep 16, 2025 | |
| 54605211 | Loyalty points not posting | Closed | Normal |  Mr. Keon Schuster | — | Amely Pacocha | loyalty | 5h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 16, 2025 | |
| 86790713 | BOPIS pickup not ready | Closed | Urgent |  Daphne Hickle-Lynch | — | Chaz Renner | Chat | — | 5h | ●Responded | 3/5 | — | — | Sep 12, 2025 | Sep 16, 2025 |
| 71857852 | BOPIS order cancelled at store | Closed | Normal |  Dr. Parker Rodriguez V | — | Amely Pacocha | Chat | — | 4h | ○Sent, no reply | — | — | — | Sep 9, 2025 | Sep 16, 2025 |
| 73153534 | Refund not received | Closed | Normal |  Clair Buckridge | — | Mr. Eliza Gerhold IV | shippingshade-matchinfluencer | 4h | ●Responded | 4/5 | — | — | Sep 11, 2025 | Sep 16, 2025 | |
| 64052922 | Insider tier issue | Closed | Low |  Mattie Hahn | — | Miss Amber Hintz Sr. | Chat | samples | 4h | ●Responded | 10/11 | — | — | Sep 12, 2025 | Sep 16, 2025 |
| 71489788 | Question about product ingredients | Closed | Low |  Flora Bosco | — |  Vilma Gusikowski | Chat | gift-cardreturns | 4h | ●Responded | 5/5 | — | — | Sep 13, 2025 | Sep 16, 2025 |
| 39239475 | Cancel order request | Closed | Normal |  Lonnie Kling | — |  Katrina Johns | shade-matchdamagedwholesale | 4h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 16, 2025 | |
| 89449613 | Price match request | Closed | Normal |  Orie Tillman | — | Vilma Gusikowski | Chat | refundapp | 3h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 16, 2025 |
| 64491492 | Address change after shipping | Closed | High |  Josephine Bins | — |  Yazmin Jast | — | 3h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 16, 2025 | |
| 66562264 | Wholesale order question | Closed | High |  Pete Rowe | — |  Faith Hilll | Chat | app | 2h | ○Sent, no reply | — | — | — | Sep 14, 2025 | Sep 16, 2025 |
| 10396536 | BOPIS order cancelled at store | Closed | Normal |  Cordie Jaskolski | — |  Steve O'Conner | Chat | — | 2h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 16, 2025 |
| 25107725 | Return after 30-day window | Closed | Normal |  Marlee Block | — | Steve O'Conner | Chat | damagedrefundsamples | 2h | ●Responded | 5/5 | — | — | Sep 10, 2025 | Sep 16, 2025 |
| 17929755 | Missing samples in order | Closed | Normal |  Bobbie Bergnaum | — |  Darryl Jacobi | — | 1h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 16, 2025 | |
| 88506931 | Where is my order? | Closed | Normal |  Retha Boyer Jr. | — | Faith Hilll | — | 1h | ●Responded | 5/5 | — | — | Sep 9, 2025 | Sep 16, 2025 | |
| 26749254 | Where is my order? | Closed | High |  Ed Treutel-Boyer | — | Katrina Johns | samples | 1h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 16, 2025 | |
| 45361686 | Restock alert for backorder | Closed | Low |  Emmanuelle Glover | — | Kaela Friesen | app | 7d 23h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 16, 2025 | |
| 05114257 | Order arrived damaged | Closed | Normal |  Cecilia Hilll | Quartz Gifting |  Oscar O'Hara | Chat | — | 1d 23h | ⊘Not fired | — | — | — | Sep 12, 2025 | Sep 16, 2025 |
| 97902465 | Insider tier issue | Closed | Low |  Dr. Brian Barrows | — | Mr. Eliza Gerhold IV | bopis | 22h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 16, 2025 | |
| 00725261 | Lost package follow-up | Closed | Low |  Dr. Markus Thompson | — | Oscar O'Hara | gift-cardsamplesinfluencer | 19h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 16, 2025 | |
| 76471966 | Cancel subscription / Auto-replenish | Closed | Normal |  Ms. Zoey Feeney | — | Darryl Jacobi | — | 7d 13h | ●Responded | 1/5 | — | — | Sep 5, 2025 | Sep 16, 2025 | |
| 92556643 | Missing samples in order | Closed | Normal |  Dr. Donavon Sporer | — | Kip Schroeder IV | damaged | 10h | ●Responded | 4/5 | — | — | Sep 13, 2025 | Sep 16, 2025 | |
| 52799046 | Discount code not working | Closed | Normal |  Bert Terry | — | Steve O'Conner | Chat | appshippingwholesale | 9h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 15, 2025 |
| 19246296 | Missing items in shipment | Closed | Normal |  Coralie Haag | — |  Mr. Cade Senger | — | 8h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 15, 2025 | |
| 43781437 | Gift card balance question | Closed | Normal |  Pasquale Hauck II | — | Darryl Jacobi | damaged | 7h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 15, 2025 | |
| 31341162 | Question about product ingredients | Closed | Low |  Shelia Franecki | — | Eula McKenzie | Chat | — | 6h | ⊘Not fired | — | — | — | Sep 9, 2025 | Sep 15, 2025 |
| 41908003 | Return after 30-day window | Closed | Low | Coralie Haag | — |  Tommy Kuvalis | returns | 6h | ⊘Not fired | — | — | — | Sep 13, 2025 | Sep 15, 2025 | |
| 02878094 | Influencer code not working | Closed | Low |  Quinn Willms | — | Jacklyn Dare | refundinfluencer | 5h | ○Sent, no reply | — | — | — | Sep 13, 2025 | Sep 15, 2025 | |
| 70404040 | Where is my order? | Closed | Normal |  Jolie Rau | — | Tommy Kuvalis | Chat | returnswholesaleinfluencer | 5h | ●Responded | 5/5 | — | — | Sep 11, 2025 | Sep 15, 2025 |
| 54601809 | BOPIS order cancelled at store | Closed | Normal |  Oma Kutch Sr. | — | Katrina Johns | — | 5h | ●Responded | 5/5 | — | — | Sep 10, 2025 | Sep 15, 2025 | |
| 13262348 | App login problem | Closed | Normal |  Mr. Raul Doyle | — |  Garth Dooley | samplesinfluencer | 5h | ●Responded | 3/5 | — | — | Sep 12, 2025 | Sep 15, 2025 | |
| 12061485 | Shipping cost question | Closed | Urgent |  Loren Casper | — | Garth Dooley | shade-match | 5h | ●Responded | 4/5 | — | — | Sep 8, 2025 | Sep 15, 2025 | |
| 92194797 | Insider tier issue | Closed | High |  Norberto Bosco | — | Jacklyn Dare | Chat | damaged | 4h | ●Responded | 5/5 | — | — | Sep 10, 2025 | Sep 15, 2025 |
| 49670233 | BOPIS pickup not ready | Closed | Low |  Alton Greenfelder | — | Kip Schroeder IV | appwholesalefragrance | 1d 4h | ⊘Not fired | — | — | — | Sep 7, 2025 | Sep 15, 2025 | |
| 64240028 | Price match request | Closed | Urgent |  Ginger Schneider | — | Faith Hilll | gift-cardwholesalerefund | 4h | ●Responded | 5/5 | — | — | Sep 12, 2025 | Sep 15, 2025 | |
| 27926234 | Wrong shade sent | Closed | High |  Darrel Murazik | House of Lumière |  Lily Raynor | shade-matchwholesale | 4h | ●Responded | 4/5 | — | — | Sep 12, 2025 | Sep 15, 2025 | |
| 60298626 | Pro discount enrollment | Closed | Normal |  Mr. Efren Connelly | — | Oscar O'Hara | Chat | appshipping | 2h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 15, 2025 |
| 11776440 | Return after 30-day window | Closed | Normal |  Tasha Yundt | — | Darryl Jacobi | — | 2h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 15, 2025 | |
| 14300938 | Cancel subscription / Auto-replenish | Closed | Normal |  Mr. Lauretta Gulgowski Jr. | — | Oscar O'Hara | — | 2h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 15, 2025 |