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Showing 10,001 - 10,050 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 96494937 | Wholesale order question | Closed | High |  Earnest Purdy | — |  Kip Schroeder IV | Chat | fragranceloyalty | 5h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 9, 2025 |
| 82075720 | Gift card balance question | Closed | Normal |  Nathaniel Quigley-Ziemann | — |  Oscar O'Hara | Chat | shipping | 4h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 9, 2025 |
| 98154318 | Influencer code not working | Closed | Normal |  Rochelle Kunze | — |  Garth Dooley | Social | wholesalesamples | 4h | ⊘Not fired | — | — | — | Aug 6, 2025 | Aug 9, 2025 |
| 59155310 | Cancel subscription / Auto-replenish | Closed | Normal |  Bert Terry | — |  Mr. Eliza Gerhold IV | shade-match | 4h | ●Responded | 4/5 | — | — | Aug 8, 2025 | Aug 9, 2025 | |
| 25741431 | Birthday gift not received | Closed | Normal |  Myrtle Pagac | — |  Lily Raynor | influencerfragrance | 4h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 9, 2025 | |
| 93279968 | Missing items in shipment | Closed | Normal |  Ann Torphy | — |  Dr. Mandy McLaughlin | refund | 4h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 9, 2025 | |
| 56736593 | Birthday gift not received | Closed | Low |  Eugene Spencer | — | Mr. Eliza Gerhold IV | wholesalereturnsbopis | 3h | ○Sent, no reply | — | — | — | Aug 3, 2025 | Aug 9, 2025 | |
| 17109158 | Missing samples in order | Closed | Low |  Marion Hermiston | — |  Miss Amber Hintz Sr. | influencerwholesale | 3h | ○Sent, no reply | — | — | — | Aug 2, 2025 | Aug 9, 2025 | |
| 34234724 | Cancel subscription / Auto-replenish | Closed | Normal |  Henrietta Jacobi DDS | — |  Steve O'Conner | loyalty | 3h | ●Responded | 3/5 | — | — | Aug 7, 2025 | Aug 9, 2025 | |
| 52350878 | Refund not received | Closed | Normal |  Ernestina Rau | — |  Ignatius Cummerata | Chat | — | 2h | ●Responded | 3/5 | — | — | Aug 6, 2025 | Aug 9, 2025 |
| 12673632 | Discount code not working | Closed | Normal |  Sonya Deckow | — |  Jacklyn Dare | Chat | wholesaleshipping | 1h | ●Responded | 7/11 | — | — | Aug 4, 2025 | Aug 9, 2025 |
| 01791492 | Discount code not working | Closed | Low |  Dessie Lubowitz | — |  Eula McKenzie | refundloyalty | 1h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 9, 2025 | |
| 55834590 | App crashes at checkout | Closed | Urgent |  Francesca Stracke | — |  Katrina Johns | — | 1h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 9, 2025 | |
| 09804225 | Gift card balance question | Closed | Normal |  Dora Mills-Koepp | — |  Kaela Friesen | Chat | — | 1h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 9, 2025 |
| 45450697 | Insider tier issue | Closed | Normal |  Mrs. Joanne Quigley | — |  Julie Hodkiewicz | Chat | — | 1h | ○Sent, no reply | — | — | — | Aug 2, 2025 | Aug 9, 2025 |
| 54278672 | BOPIS pickup not ready | Closed | High |  Kaitlin Weber | — |  Amely Pacocha | fragrance | 1h | ●Responded | 5/5 | — | — | Aug 4, 2025 | Aug 9, 2025 | |
| 48366440 | Cancel order request | Closed | Normal |  Maude Bogan | — |  Mr. Skyla Trantow | Phone | — | 1d | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 9, 2025 |
| 99623020 | Influencer code not working | Closed | Normal |  Mamie Wehner | — | Garth Dooley | shade-match | 23h | ○Sent, no reply | — | — | — | Aug 2, 2025 | Aug 9, 2025 | |
| 66238962 | Influencer code not working | Closed | Low |  Frederick Kling | — | Ignatius Cummerata | — | 2d 22h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 9, 2025 | |
| 84545989 | Shipping cost question | Closed | Normal |  Erik Gibson | — |  Vilma Gusikowski | Chat | — | 21h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 9, 2025 |
| 20295806 | Foundation match help | Closed | Normal |  Cassidy Medhurst | Pacific Beauty Distributors | Dr. Mandy McLaughlin | bopisrefundinfluencer | 3d 20h | ⊘Not fired | — | — | — | Aug 1, 2025 | Aug 9, 2025 | |
| 49230261 | Wrong shade sent | Closed | Normal |  Rodolfo Weber | — | Eula McKenzie | — | 1d 15h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 9, 2025 | |
| 02765848 | Insider tier issue | Closed | Urgent |  Genevieve Kshlerin-Bernier | — |  Leonard Waters-Howell | Chat | refund | 12h | ●Responded | 3/5 | — | — | Aug 4, 2025 | Aug 9, 2025 |
| 59519435 | Cancel order request | Closed | Normal |  Raymond Feest | — | Katrina Johns | Chat | — | 4d 12h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 9, 2025 |
| 52533468 | Price match request | Closed | High |  Carol Morissette | — | Jacklyn Dare | loyaltysamplesbopis | 11h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 9, 2025 | |
| 85376518 | Refund not received | Closed | Normal |  Damien Stehr | — | Lily Raynor | Chat | refundappsamples | 11h | ●Responded | 4/5 | — | — | Aug 4, 2025 | Aug 9, 2025 |
| 88460122 | Foundation match help | Closed | Normal |  Leon Monahan | — | Kaela Friesen | — | 10h | ⊘Not fired | — | — | — | Aug 1, 2025 | Aug 9, 2025 | |
| 41554920 | Where is my order? | Closed | Low |  Kayleigh D'Amore | Studio Eleven | Kaela Friesen | shippingdamaged | 10h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 9, 2025 | |
| 32542480 | Gift card balance question | Closed | Normal |  Bradford Mraz | — | Mr. Skyla Trantow | Chat | fragrancebopisapp | 7h | ⊘Not fired | — | — | — | Aug 7, 2025 | Aug 8, 2025 |
| 75871406 | Restock alert for backorder | Closed | Normal |  Harry Lynch DDS | — | Eula McKenzie | Phone | influencer | 1d 6h | ○Sent, no reply | — | — | — | Aug 2, 2025 | Aug 8, 2025 |
| 80923525 | Restock alert for backorder | Closed | Low |  Demetrius Koelpin | — | Miss Amber Hintz Sr. | Phone | influencerapployalty | 6h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 8, 2025 |
| 55777420 | Restock alert for backorder | Closed | Normal |  Hank Crist | Atlas Hospitality |  Chaz Renner | damagedbopisinfluencer | 6h | ●Responded | 5/5 | — | — | Aug 5, 2025 | Aug 8, 2025 | |
| 12500601 | App login problem | Closed | High |  Ms. Ramona Treutel | — | Mr. Skyla Trantow | bopis | 6h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 8, 2025 | |
| 56615376 | Birthday gift not received | Closed | Low |  Alan Rosenbaum | — | Kaela Friesen | — | 6h | ⊘Not fired | — | — | — | Aug 4, 2025 | Aug 8, 2025 | |
| 42877211 | Foundation match help | Closed | Low |  Milan Graham Jr. | — | Oscar O'Hara | Chat | bopisfragrance | 6h | ●Responded | 5/5 | — | — | Aug 4, 2025 | Aug 8, 2025 |
| 03370667 | Foundation match help | Closed | Normal |  Lula Mraz | — | Dr. Mandy McLaughlin | influencersamples | 5h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 8, 2025 | |
| 28486844 | Price match request | Closed | Normal |  Carrie Koelpin | — | Ignatius Cummerata | — | 5h | ○Sent, no reply | — | — | — | Aug 2, 2025 | Aug 8, 2025 | |
| 34867028 | Cancel order request | Closed | Low | Ernestina Rau | — | Katrina Johns | Chat | samples | 5h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 8, 2025 |
| 03924225 | Address change after shipping | Closed | Normal |  Wilmer Luettgen | — |  Darryl Jacobi | vipinfluencerrefund | 5h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 8, 2025 | |
| 70168088 | Question about product ingredients | Closed | Normal |  Miss Angelica Jacobson | — | Vilma Gusikowski | influencer | 5h | ●Responded | 4/5 | — | — | Aug 1, 2025 | Aug 8, 2025 | |
| 79596720 | Birthday gift not received | Closed | Normal |  Shelia Franecki | — |  Faith Hilll | — | 5h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 8, 2025 | |
| 91875099 | Insider tier issue | Closed | Normal |  Myron Watsica | — | Chaz Renner | wholesalerefundinfluencer | 4h | ●Responded | 4/5 | — | — | Aug 7, 2025 | Aug 8, 2025 | |
| 66891133 | Wholesale order question | Closed | Normal |  Freda Koepp | — | Katrina Johns | — | 4h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 8, 2025 | |
| 02886106 | Insider tier issue | Closed | High |  Eldridge Feeney | — |  Mr. Cade Senger | vip | 4h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 8, 2025 | |
| 81370402 | Pro discount enrollment | Closed | Normal |  Lura Yost V | — | Oscar O'Hara | loyaltysamplesapp | 4h | ●Responded | 3/5 | — | — | Aug 1, 2025 | Aug 8, 2025 | |
| 46694443 | Where is my order? | Closed | Normal |  Ms. Linda Funk | — | Chaz Renner | — | 2h | ●Responded | 10/11 | — | — | Aug 5, 2025 | Aug 8, 2025 | |
| 18337573 | Return after 30-day window | Closed | High |  Orie Tillman | — | Ignatius Cummerata | fragrancebopis | 2h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 8, 2025 | |
| 95595710 | Wholesale order question | Closed | Normal |  Tomasa Crooks | — | Kip Schroeder IV | — | 2h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 8, 2025 | |
| 21213506 | Birthday gift not received | Closed | Normal |  Moshe Bode MD | — |  Tommy Kuvalis | — | 1h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 8, 2025 | |
| 64269679 | Refund not received | Closed | Normal |  Eugene Koepp | — | Kaela Friesen | Chat | shippingvip | 1d | ●Responded | 4/5 | — | — | Jul 31, 2025 | Aug 8, 2025 |