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Showing 10,251 - 10,300 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68167725 | Allergic reaction concern | Closed | Low |  Cassidy Medhurst | Pacific Beauty Distributors |  Kaela Friesen | — | 1h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 2, 2025 | |
| 37303974 | Store experience feedback | Closed | Urgent |  Mrs. Sylvia Kshlerin Sr. | — |  Leonard Waters-Howell | returns | 1d 23h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 2, 2025 | |
| 36233330 | Klarna / Afterpay split issue | Closed | Normal |  Hailie Dooley | — |  Mr. Cade Senger | Chat | gift-cardsamples | 21h | ●Responded | 3/5 | — | — | Jul 31, 2025 | Aug 2, 2025 |
| 97468721 | Address change after shipping | Closed | Normal |  Mr. Willard Moen | — |  Mr. Eliza Gerhold IV | — | 20h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 2, 2025 | |
| 50166271 | App crashes at checkout | Closed | Low |  Rhonda Heaney-Hermann | — |  Darryl Jacobi | Chat | influencersamples | 19h | ○Sent, no reply | — | — | — | Jul 27, 2025 | Aug 2, 2025 |
| 25337243 | Cancel order request | Closed | Normal |  Vernice Macejkovic | — |  Faith Hilll | damagedfragrance | 19h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 2, 2025 | |
| 94696038 | Item authenticity concern | Closed | Normal |  Ova Purdy | — | Mr. Eliza Gerhold IV | Chat | bopis | 2d 16h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Aug 2, 2025 |
| 37979558 | Refund not received | Closed | Normal |  Miss Christop Grimes | — | Mr. Cade Senger | Chat | wholesale | 1d 15h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Aug 2, 2025 |
| 76156920 | Klarna / Afterpay split issue | Closed | Normal |  Mr. Marquis Hermann | — |  Lily Raynor | app | 15h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 2, 2025 | |
| 60643197 | Shipping cost question | Closed | Normal |  Mack Osinski | — |  Jacklyn Dare | Phone | refundvipapp | 13h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Aug 2, 2025 |
| 19629593 | Price match request | Closed | Normal |  Mack Boyer | — | Kaela Friesen | Social | appsamplesvip | 13h | ⊘Not fired | — | — | — | Jul 29, 2025 | Aug 2, 2025 |
| 16270231 | BOPIS pickup not ready | Closed | Normal |  Katrina Hessel | — |  Tommy Kuvalis | damaged | 12h | ●Responded | 5/5 | — | — | Jul 25, 2025 | Aug 2, 2025 | |
| 65026589 | BOPIS pickup not ready | Closed | High |  Max Block | — | Leonard Waters-Howell | — | 11h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Aug 2, 2025 | |
| 69645008 | Cancel order request | Closed | Normal |  Davonte Weimann | — |  Julie Hodkiewicz | vipinfluencer | 11h | ⊘Not fired | — | — | — | Jul 28, 2025 | Aug 2, 2025 | |
| 62238905 | Allergic reaction concern | Closed | High |  Justen Tremblay | — | Lily Raynor | returnsinfluencer | 10h | ⊘Not fired | — | — | — | Jul 29, 2025 | Aug 2, 2025 | |
| 74986402 | App login problem | Closed | Low |  Meghan McClure | — | Kaela Friesen | Chat | fragrance | 10h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Aug 2, 2025 |
| 85934060 | Item authenticity concern | Closed | Normal |  Ludwig Cruickshank | — |  Ignatius Cummerata | — | 2d 10h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 2, 2025 | |
| 13920038 | App crashes at checkout | Closed | Low |  Shanie Wolff | — | Leonard Waters-Howell | Chat | — | 9h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 1, 2025 |
| 11480428 | Question about product ingredients | Closed | Normal |  Madilyn Armstrong III | — |  Eula McKenzie | loyaltysamples | 5d 8h | ○Sent, no reply | — | — | — | Jul 20, 2025 | Aug 1, 2025 | |
| 80879107 | Cancel subscription / Auto-replenish | Closed | High |  Tim Hand | — |  Garth Dooley | wholesaleshippingapp | 7d 8h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Aug 1, 2025 | |
| 26309058 | Loyalty points not posting | Closed | Low |  Mandy Nader | — | Kaela Friesen | Social | samples | 6h | ⊘Not fired | — | — | — | Jul 31, 2025 | Aug 1, 2025 |
| 73899687 | Allergic reaction concern | Closed | Normal |  Shelia Franecki | — | Eula McKenzie | damagedwholesale | 1d 6h | ●Responded | 4/5 | — | — | Jul 27, 2025 | Aug 1, 2025 | |
| 70122874 | Question about product ingredients | Closed | Normal |  Dr. Bradly Lind | — | Mr. Eliza Gerhold IV | Chat | damagedbopisshipping | 5h | ●Responded | 4/5 | — | — | Jul 31, 2025 | Aug 1, 2025 |
| 69329316 | Where is my order? | Closed | Normal |  Ana Okuneva-Sanford | — | Darryl Jacobi | Chat | returnsgift-card | 5h | ○Sent, no reply | — | — | — | Jul 27, 2025 | Aug 1, 2025 |
| 44409916 | Discount code not working | Closed | Normal |  Lelah Adams | — | Garth Dooley | Phone | — | 4h | ●Responded | 10/11 | — | — | Jul 28, 2025 | Aug 1, 2025 |
| 20947224 | Item authenticity concern | Closed | Low |  Deven Waters | Verde Concierge | Julie Hodkiewicz | Chat | appwholesale | 4h | ⊘Not fired | — | — | — | Jul 25, 2025 | Aug 1, 2025 |
| 83257740 | Question about product ingredients | Closed | Normal |  Reva Schuster | — | Kaela Friesen | wholesale | 4h | ●Responded | 5/5 | — | — | Jul 29, 2025 | Aug 1, 2025 | |
| 21971395 | Restock alert for backorder | Closed | Normal |  Melody Runolfsdottir | — | Faith Hilll | Chat | — | 4h | ○Sent, no reply | — | — | — | Jul 27, 2025 | Aug 1, 2025 |
| 68973300 | Klarna / Afterpay split issue | Closed | Normal |  Alan Little | — | Leonard Waters-Howell | shippingrefundsamples | 2d 4h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Aug 1, 2025 | |
| 27068825 | Birthday gift not received | Closed | Normal |  Maxine Kohler | — | Garth Dooley | — | 4h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 1, 2025 | |
| 65550028 | Return after 30-day window | Closed | High |  Skyla Hansen | Highland Apothecary Co | Julie Hodkiewicz | — | 4h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Aug 1, 2025 | |
| 13011366 | BOPIS pickup not ready | Closed | Normal |  Reyes Orn | — |  Mr. Lonie Hudson | wholesalebopisshipping | 3h | ⊘Not fired | — | — | — | Jul 25, 2025 | Aug 1, 2025 | |
| 84102716 | Wrong shade sent | Closed | Urgent |  Kristian Shanahan | — | Leonard Waters-Howell | wholesaleinfluencersamples | 3h | ●Responded | 5/5 | — | — | Jul 25, 2025 | Aug 1, 2025 | |
| 70384765 | Insider tier issue | Closed | Normal |  Harry Grimes | — | Garth Dooley | Chat | — | 3h | ●Responded | 2/5 | — | — | Jul 29, 2025 | Aug 1, 2025 |
| 55283989 | Cancel subscription / Auto-replenish | Closed | Normal |  Ms. Patsy Jenkins-Kautzer | — |  Dr. Mandy McLaughlin | Chat | shipping | 3h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 1, 2025 |
| 85468949 | Klarna / Afterpay split issue | Closed | Normal |  Ms. Zoey Feeney | — | Jacklyn Dare | fragrancereturnsloyalty | 1h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 1, 2025 | |
| 88838999 | App crashes at checkout | Closed | High |  Dr. Liam Waelchi | — | Ignatius Cummerata | shade-matchshippingrefund | 2d 1h | ⊘Not fired | — | — | — | Jul 25, 2025 | Aug 1, 2025 | |
| 35801022 | Wrong shade sent | Closed | Normal |  Vicky Gulgowski | — | Faith Hilll | Phone | refundappinfluencer | 1h | ⊘Not fired | — | — | — | Jul 28, 2025 | Aug 1, 2025 |
| 19996487 | Klarna / Afterpay split issue | Closed | Low |  Mr. Raul Doyle | — | Darryl Jacobi | Chat | wholesalegift-card | 1h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Aug 1, 2025 |
| 81842600 | Cancel subscription / Auto-replenish | Closed | Normal |  Davonte Kris | — |  Mr. Skyla Trantow | vipgift-cardinfluencer | 1h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 1, 2025 | |
| 68608808 | Refund not received | Closed | Normal |  Ms. Deshaun McCullough MD | — | Mr. Cade Senger | Chat | — | 1h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Aug 1, 2025 |
| 62658497 | Insider tier issue | Closed | Low |  Josephine Bins | — | Faith Hilll | Chat | — | 1d | ●Responded | 5/5 | — | — | Jul 27, 2025 | Aug 1, 2025 |
| 28002221 | Return after 30-day window | Closed | Normal |  Nikolas Terry | — |  Miss Amber Hintz Sr. | Chat | samples | 23h | ●Responded | 9/11 | — | — | Jul 29, 2025 | Aug 1, 2025 |
| 25688609 | Loyalty points not posting | Closed | Normal |  Brittany Tromp | — | Faith Hilll | — | 20h | ●Responded | 3/5 | — | — | Jul 28, 2025 | Aug 1, 2025 | |
| 40168184 | Loyalty points not posting | Closed | Normal |  Drew Casper | — | Faith Hilll | — | 16h | ⊘Not fired | — | — | — | Jul 26, 2025 | Aug 1, 2025 | |
| 42318700 | Question about product ingredients | Closed | Low |  Tressie Cassin-Muller | — | Lily Raynor | Phone | returnsrefundfragrance | 15h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Aug 1, 2025 |
| 09997911 | Influencer code not working | Closed | Low |  Tasha Schultz | Coastal Spas & Wellness | Mr. Cade Senger | Chat | damaged | 11h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Aug 1, 2025 |
| 49223102 | Klarna / Afterpay split issue | Closed | Normal |  Nannie Schinner | — | Mr. Skyla Trantow | damagedsamples | 9h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 31, 2025 | |
| 66150406 | Wrong shade sent | Closed | Normal |  Jerald Schulist | — | Lily Raynor | Chat | influencer | 8h | ●Responded | 3/5 | — | — | Jul 28, 2025 | Jul 31, 2025 |
| 87848919 | Store experience feedback | Closed | High |  Tristian Murphy | — | Lily Raynor | Chat | refundfragrancevip | 2d 6h | ⊘Not fired | — | — | — | Jul 22, 2025 | Jul 31, 2025 |