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Showing 10,801 - 10,850 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10076202 | Discount code not working | Closed | Normal |  Jordi Gulgowski-Kautzer | — |  Garth Dooley | Phone | — | 1d 9h | ●Responded | 4/5 | — | — | Jul 11, 2025 | Jul 16, 2025 |
| 28193115 | Allergic reaction concern | Closed | High |  Deanna Cole DDS | — |  Eula McKenzie | loyaltyfragranceapp | 1d 9h | ●Responded | 7/11 | — | — | Jul 12, 2025 | Jul 16, 2025 | |
| 73515436 | Insider tier issue | Closed | Low |  Brandt Legros | — |  Ignatius Cummerata | Phone | — | 8h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 16, 2025 |
| 13310362 | BOPIS order cancelled at store | Closed | High |  Amos Mills | — |  Lily Raynor | — | 3d 8h | ●Responded | 2/5 | — | — | Jul 9, 2025 | Jul 16, 2025 | |
| 13132084 | Wholesale order question | Closed | Normal |  Ms. Nadia Yundt | — |  Mr. Cade Senger | — | 7h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 16, 2025 | |
| 71282126 | BOPIS order cancelled at store | Closed | Normal |  Nannie Fay DDS | — |  Amely Pacocha | Chat | influencer | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 16, 2025 |
| 74512239 | Where is my order? | Closed | Normal |  Mr. Benjamin Ryan | — | Eula McKenzie | Phone | vipappreturns | 5h | ●Responded | 3/5 | — | — | Jul 12, 2025 | Jul 16, 2025 |
| 04655908 | Address change after shipping | Closed | Low |  Rossie Gutkowski | — |  Mr. Eliza Gerhold IV | Chat | fragranceapp | 3d 5h | ○Sent, no reply | — | — | — | Jul 6, 2025 | Jul 16, 2025 |
| 61847977 | Lost package follow-up | Closed | High |  Madilyn Armstrong III | — |  Vilma Gusikowski | — | 9d 5h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 16, 2025 | |
| 89785953 | Cancel subscription / Auto-replenish | Closed | Normal |  Lyric Reichel | — |  Kaela Friesen | shippingshade-matchfragrance | 5h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 16, 2025 | |
| 16241537 | App crashes at checkout | Closed | Low |  Dr. Liam Waelchi | — | Eula McKenzie | Chat | influencerfragrancegift-card | 4h | ●Responded | 9/11 | — | — | Jul 10, 2025 | Jul 16, 2025 |
| 11855034 | Price match request | Closed | Normal |  Lamar Hilll | — | Mr. Eliza Gerhold IV | bopisdamaged | 4h | ●Responded | 5/5 | — | — | Jul 11, 2025 | Jul 16, 2025 | |
| 45902296 | Cancel subscription / Auto-replenish | Closed | Normal |  Elyse Ernser | — | Garth Dooley | Phone | gift-carddamagedshipping | 3h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 16, 2025 |
| 77604972 | Missing items in shipment | Closed | Low |  Milo Koepp | — | Ignatius Cummerata | bopissamples | 3h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 16, 2025 | |
| 53929927 | Price match request | Closed | Normal |  Aron Boyer | — |  Tommy Kuvalis | Phone | influencer | 3h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 16, 2025 |
| 49609693 | Insider tier issue | Closed | Normal |  Miss Reece Grady | — |  Steve O'Conner | Chat | fragrance | 3h | ○Sent, no reply | — | — | — | Jul 13, 2025 | Jul 16, 2025 |
| 12009952 | Lost package follow-up | Closed | Normal |  Penelope Kautzer DVM | Highland Apothecary Co | Tommy Kuvalis | Chat | returns | 3h | ●Responded | 10/11 | — | — | Jul 10, 2025 | Jul 16, 2025 |
| 39540042 | Gift card balance question | Closed | Normal |  Bruce Kozey | — | Mr. Cade Senger | fragrance | 3h | ●Responded | 4/5 | — | — | Jul 9, 2025 | Jul 16, 2025 | |
| 67666883 | Influencer code not working | Closed | Normal |  Rogelio Conroy | — |  Faith Hilll | Chat | vip | 3h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 16, 2025 |
| 32761277 | Address change after shipping | Closed | Normal |  Ardella Dicki | — |  Darryl Jacobi | Phone | — | 3h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 16, 2025 |
| 45973015 | Price match request | Closed | Normal |  Tammy Streich-Hegmann | — | Darryl Jacobi | Chat | vipappbopis | 2h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 16, 2025 |
| 55106470 | Discount code not working | Closed | Low |  Rolando Hodkiewicz | Crown Department Stores |  Yazmin Jast | damaged | 2h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 16, 2025 | |
| 41511147 | Store experience feedback | Closed | Normal |  Erik Gibson | — |  Jacklyn Dare | fragrancebopisvip | 1d 1h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 16, 2025 | |
| 27870318 | Missing items in shipment | Closed | Low |  Mrs. Leora Muller | House of Lumière | Faith Hilll | — | 1h | ⊘Not fired | — | — | — | Jul 9, 2025 | Jul 16, 2025 | |
| 76197450 | Klarna / Afterpay split issue | Closed | Normal |  Matilde Kreiger | — |  Oscar O'Hara | viprefund | 1h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 16, 2025 | |
| 46485919 | App crashes at checkout | Closed | Low |  Larue Kuhic | — | Oscar O'Hara | Chat | damagedvip | 1d | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 16, 2025 |
| 13035804 | Allergic reaction concern | Closed | Normal |  Mr. Taylor Rogahn | — | Tommy Kuvalis | Phone | samples | 2d | ●Responded | 1/5 | — | — | Jul 10, 2025 | Jul 16, 2025 |
| 77737545 | Question about product ingredients | Closed | Low |  Clint Greenfelder | — |  Mr. Skyla Trantow | Chat | damagedreturns | 22h | ●Responded | 5/5 | — | — | Jul 13, 2025 | Jul 16, 2025 |
| 98914169 | Insider tier issue | Closed | Low |  Lela Block | — | Darryl Jacobi | Phone | shade-match | 1d 20h | ●Responded | 4/5 | — | — | Jul 13, 2025 | Jul 16, 2025 |
| 26658948 | Item authenticity concern | Closed | High |  Melany Auer | House of Lumière | Ignatius Cummerata | — | 20h | ⊘Not fired | — | — | — | Jul 9, 2025 | Jul 16, 2025 | |
| 44099513 | Question about product ingredients | Closed | Normal |  Damon Tromp | — |  Kip Schroeder IV | — | 2d 19h | ●Responded | 4/5 | — | — | Jul 7, 2025 | Jul 16, 2025 | |
| 64961599 | App login problem | Closed | Normal |  Kristian Shanahan | — | Ignatius Cummerata | gift-card | 1d 18h | ●Responded | 7/11 | — | — | Jul 11, 2025 | Jul 16, 2025 | |
| 45201490 | App login problem | Closed | Low |  Mike Reichel V | — | Yazmin Jast | — | 17h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 16, 2025 | |
| 72865157 | Order arrived damaged | Closed | Normal |  Nicolas Rau Sr. | — |  Chaz Renner | refund | 1d 14h | ●Responded | 4/5 | — | — | Jul 7, 2025 | Jul 16, 2025 | |
| 18980739 | Where is my order? | Closed | Urgent |  Rhett Ondricka DDS | — | Steve O'Conner | samplesinfluencer | 13h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 16, 2025 | |
| 08056372 | App crashes at checkout | Closed | Normal |  Kenton Weber | — | Faith Hilll | — | 13h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 16, 2025 | |
| 06634909 | Cancel subscription / Auto-replenish | Closed | Normal |  Shakira Kiehn | — |  Julie Hodkiewicz | loyalty | 11h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 16, 2025 | |
| 02061897 | Missing items in shipment | Closed | Normal |  Damien Stehr | — | Jacklyn Dare | Chat | samplesrefundloyalty | 11h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 16, 2025 |
| 24431205 | Missing samples in order | Closed | Normal |  Marguerite Dietrich | — | Chaz Renner | Chat | loyaltysamples | 6d 10h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 16, 2025 |
| 18217390 | BOPIS order cancelled at store | Closed | High |  Audie Goyette | — |  Leonard Waters-Howell | — | 9h | ●Responded | 5/5 | — | — | Jul 11, 2025 | Jul 15, 2025 | |
| 42477082 | Klarna / Afterpay split issue | Closed | High |  Suzanne Rolfson Sr. | — | Mr. Eliza Gerhold IV | fragrance | 9h | ⊘Not fired | — | — | — | Jul 14, 2025 | Jul 15, 2025 | |
| 94582968 | App login problem | Closed | Normal |  Mattie Hahn | — | Kaela Friesen | gift-cardwholesaleinfluencer | 3d 9h | ●Responded | 3/5 | — | — | Jul 7, 2025 | Jul 15, 2025 | |
| 03608202 | Missing samples in order | Closed | Normal |  Sabrina Klocko | — |  Miss Amber Hintz Sr. | Chat | wholesale | 8h | ●Responded | 4/5 | — | — | Jul 11, 2025 | Jul 15, 2025 |
| 71489422 | Cancel order request | Closed | Normal |  Heather Kuhic | — | Mr. Cade Senger | samples | 8h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 15, 2025 | |
| 68342691 | Influencer code not working | Closed | Normal |  Toby Weimann | — | Yazmin Jast | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 15, 2025 |
| 71427948 | Klarna / Afterpay split issue | Closed | Normal |  Georgia Bartoletti | — | Darryl Jacobi | Chat | returnsshipping | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 15, 2025 |
| 61548600 | Item authenticity concern | Closed | Low |  Haleigh D'Amore | — | Jacklyn Dare | appsamplesloyalty | 7d 6h | ●Responded | 1/5 | — | — | Jul 7, 2025 | Jul 15, 2025 | |
| 49872842 | Birthday gift not received | Closed | Low |  Patty Pfannerstill II | — | Mr. Cade Senger | Phone | damagedbopisreturns | 6h | ●Responded | 3/5 | — | — | Jul 13, 2025 | Jul 15, 2025 |
| 72227979 | App login problem | Closed | Low |  Kelli Klocko | — | Eula McKenzie | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 13, 2025 | Jul 15, 2025 |
| 51992606 | Wholesale order question | Closed | Normal |  Jordi Kertzmann | — | Kip Schroeder IV | — | 6h | ●Responded | 5/5 | — | — | Jul 14, 2025 | Jul 15, 2025 |