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Showing 11,701 - 11,750 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 82542126 | Question about product ingredients | Closed | High |  Danielle Gibson | — |  Mr. Eliza Gerhold IV | Chat | returnsgift-card | 10h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 21, 2025 |
| 98014715 | Price match request | Closed | Normal |  Alexis Schmidt | — |  Yazmin Jast | wholesaleloyaltysamples | 8d 10h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 21, 2025 | |
| 35189195 | Insider tier issue | Closed | Normal |  Ms. Lula Aufderhar | — |  Oscar O'Hara | Phone | vip | 1d 7h | ●Responded | 4/5 | — | — | Jun 12, 2025 | Jun 20, 2025 |
| 85134198 | Foundation match help | Closed | High |  Frankie Emard-Reinger | — | Oscar O'Hara | gift-cardinfluencersamples | 6h | ●Responded | 5/5 | — | — | Jun 13, 2025 | Jun 20, 2025 | |
| 12148366 | Insider tier issue | Closed | Normal |  Toby Bruen | — |  Jacklyn Dare | Chat | shade-matchinfluencerdamaged | 2d 6h | ●Responded | 3/5 | — | — | Jun 16, 2025 | Jun 20, 2025 |
| 14187363 | Address change after shipping | Closed | Low |  Cathy Osinski | — |  Leonard Waters-Howell | vipshipping | 6h | ⊘Not fired | — | — | — | Jun 16, 2025 | Jun 20, 2025 | |
| 74300822 | Address change after shipping | Closed | Normal |  Amber Herman | — | Oscar O'Hara | — | 6h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 20, 2025 | |
| 72323081 | Gift card balance question | Closed | Normal |  Marquise Harvey | — | Mr. Eliza Gerhold IV | loyaltyvipgift-card | 6h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 20, 2025 | |
| 63269489 | Shipping cost question | Closed | Urgent |  Margie Quigley-Boehm | — |  Miss Amber Hintz Sr. | vip | 6h | ●Responded | 7/11 | — | — | Jun 13, 2025 | Jun 20, 2025 | |
| 77808613 | Insider tier issue | Closed | Low |  Spencer Morar | — | Mr. Eliza Gerhold IV | Chat | app | 6h | ○Sent, no reply | — | — | — | Jun 15, 2025 | Jun 20, 2025 |
| 07665995 | Item authenticity concern | Closed | Urgent |  Savanah Shields | — |  Chaz Renner | — | 5h | ○Sent, no reply | — | — | — | Jun 14, 2025 | Jun 20, 2025 | |
| 55020255 | Store experience feedback | Closed | Normal |  Michelle Schaefer | — |  Mr. Lonie Hudson | influencer | 5h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 20, 2025 | |
| 86599617 | Item authenticity concern | Closed | Normal |  Carol Morissette | — | Oscar O'Hara | — | 5h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 20, 2025 | |
| 40034397 | Return after 30-day window | Closed | Normal |  Faith Douglas | — |  Faith Hilll | fragrance | 5h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 20, 2025 | |
| 74593568 | App crashes at checkout | Closed | Normal |  Liza Kozey | — |  Steve O'Conner | damagedvipreturns | 5h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 20, 2025 | |
| 89233234 | Cancel order request | Closed | Normal |  Larissa Schumm | — |  Garth Dooley | — | 4h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 20, 2025 | |
| 00052413 | Wholesale order question | Closed | Normal |  Hugh Cummerata | — |  Dr. Mandy McLaughlin | — | 3h | ⊘Not fired | — | — | — | Jun 13, 2025 | Jun 20, 2025 | |
| 70722263 | App login problem | Closed | Normal |  Francesca Stracke | — | Miss Amber Hintz Sr. | refundinfluencer | 3h | ⊘Not fired | — | — | — | Jun 16, 2025 | Jun 20, 2025 | |
| 91823955 | Restock alert for backorder | Closed | Normal |  Hugo Hintz | — |  Mr. Skyla Trantow | gift-cardwholesaleloyalty | 3h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 20, 2025 | |
| 38491059 | Item authenticity concern | Closed | Normal |  Dexter Schneider | — | Oscar O'Hara | Chat | — | 3h | ●Responded | 5/5 | — | — | Jun 13, 2025 | Jun 20, 2025 |
| 46295820 | Wrong shade sent | Closed | High |  Ova Ratke | — | Mr. Lonie Hudson | Social | loyaltyfragranceshipping | 3h | ⊘Not fired | — | — | — | Jun 17, 2025 | Jun 20, 2025 |
| 59200699 | Loyalty points not posting | Closed | Urgent |  Rhea Klein | — | Leonard Waters-Howell | gift-card | 2h | ●Responded | 4/5 | — | — | Jun 18, 2025 | Jun 20, 2025 | |
| 41999004 | Insider tier issue | Closed | Normal |  Jaylon Turcotte | — |  Darryl Jacobi | — | 2h | ○Sent, no reply | — | — | — | Jun 15, 2025 | Jun 20, 2025 | |
| 93156361 | Price match request | Closed | High |  Alicia Tremblay | — | Mr. Lonie Hudson | app | 1h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 20, 2025 | |
| 61107720 | Restock alert for backorder | Closed | Normal |  Roscoe Wisozk MD | — |  Kaela Friesen | Chat | wholesalesamples | 1h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 20, 2025 |
| 96555194 | Shipping cost question | Closed | Normal |  Ms. Linda Funk | — |  Lily Raynor | bopis | 20h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 20, 2025 | |
| 30794772 | Item authenticity concern | Closed | Normal |  Betsy Kreiger | — |  Tommy Kuvalis | app | 4d 20h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 20, 2025 | |
| 73506525 | Store experience feedback | Closed | Low |  Wendell Dickens | — |  Vilma Gusikowski | apployalty | 6d 19h | ●Responded | 1/5 | — | — | Jun 12, 2025 | Jun 20, 2025 | |
| 89119505 | Missing items in shipment | Closed | Low |  Dr. Hermann Ferry | Marquee Events | Mr. Eliza Gerhold IV | fragrance | 18h | ●Responded | 10/11 | — | — | Jun 12, 2025 | Jun 20, 2025 | |
| 64124370 | Missing samples in order | Closed | Urgent |  Charlie Kling | — |  Kip Schroeder IV | shippinggift-card | 18h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 20, 2025 | |
| 13336311 | Allergic reaction concern | Closed | Normal |  Lila Gutmann | — | Garth Dooley | loyaltygift-card | 1d 17h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 20, 2025 | |
| 65212537 | Loyalty points not posting | Closed | Normal |  Uriel Kulas | — | Leonard Waters-Howell | Social | app | 1d 16h | ⊘Not fired | — | — | — | Jun 11, 2025 | Jun 20, 2025 |
| 57094011 | Restock alert for backorder | Closed | Normal |  Johann West | — | Dr. Mandy McLaughlin | — | 4d 15h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 20, 2025 | |
| 62785210 | Question about product ingredients | Closed | Normal | Liza Kozey | — | Tommy Kuvalis | returnssamples | 12h | ⊘Not fired | — | — | — | Jun 14, 2025 | Jun 20, 2025 | |
| 42833851 | Discount code not working | Closed | Normal |  Karen Flatley | — | Chaz Renner | appshade-match | 11h | ●Responded | 5/5 | — | — | Jun 13, 2025 | Jun 20, 2025 | |
| 16206467 | Address change after shipping | Closed | Normal | Uriel Kulas | — |  Mr. Cade Senger | Chat | — | 10h | ⊘Not fired | — | — | — | Jun 17, 2025 | Jun 20, 2025 |
| 28739326 | Wholesale order question | Closed | Normal | Carol Morissette | — |  Ignatius Cummerata | Chat | damagedshade-match | 1d 8h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 19, 2025 |
| 09913222 | Cancel subscription / Auto-replenish | Closed | Normal |  Milton Welch | — | Mr. Skyla Trantow | bopissamplesfragrance | 8h | ●Responded | 7/11 | — | — | Jun 16, 2025 | Jun 19, 2025 | |
| 07488885 | Pro discount enrollment | Closed | Normal |  Chad Little | — | Faith Hilll | fragrance | 8h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 19, 2025 | |
| 23500381 | Cancel order request | Closed | High |  Jeffrey Rath | — | Yazmin Jast | Chat | — | 7h | ●Responded | 1/5 | — | — | Jun 16, 2025 | Jun 19, 2025 |
| 52573976 | Cancel subscription / Auto-replenish | Closed | High |  Forrest Hagenes | — | Mr. Cade Senger | Phone | returns | 6h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 19, 2025 |
| 15818308 | Pro discount enrollment | Closed | Low |  Lesly Watsica | — | Yazmin Jast | vip | 6h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 19, 2025 | |
| 95847727 | Foundation match help | Closed | Normal |  Dylan Bednar | Highland Apothecary Co | Darryl Jacobi | Chat | appgift-card | 6h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 19, 2025 |
| 95573724 | Influencer code not working | Closed | Urgent |  Marguerite Howe | — |  Eula McKenzie | shippinggift-card | 5h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 19, 2025 | |
| 58172407 | Wholesale order question | Closed | Low |  Scott Reichel | — |  Julie Hodkiewicz | shade-matchshipping | 5h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 19, 2025 | |
| 30537740 | App login problem | Closed | High |  Rachael Kautzer | — | Faith Hilll | gift-carddamagedloyalty | 3h | ●Responded | 4/5 | — | — | Jun 15, 2025 | Jun 19, 2025 | |
| 17721336 | Loyalty points not posting | Closed | Normal |  Nick Murray | — | Miss Amber Hintz Sr. | Phone | appdamagedshipping | 3h | ●Responded | 4/5 | — | — | Jun 13, 2025 | Jun 19, 2025 |
| 89360303 | Refund not received | Closed | Normal |  Electa Friesen | — | Garth Dooley | Social | — | 3h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 19, 2025 |
| 00695984 | Where is my order? | Closed | Normal |  Arnaldo Beatty | — | Julie Hodkiewicz | Social | influencervipgift-card | 2h | ⊘Not fired | — | — | — | Jun 13, 2025 | Jun 19, 2025 |
| 51624248 | Discount code not working | Closed | High |  Salvador Roberts | — | Mr. Cade Senger | Chat | fragranceinfluencerbopis | 2h | ⊘Not fired | — | — | — | Jun 16, 2025 | Jun 19, 2025 |