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Showing 13,301 - 13,350 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 27591235 | Store experience feedback | Solved | Normal |  Dr. Doreen Rogahn | — |  Mr. Cade Senger | apprefund | 1d 17h | ⊘Not fired | — | — | — | Oct 23, 2025 | - | |
| 31953427 | Wholesale order question | Solved | Low |  Nathaniel McClure | — |  Garth Dooley | Chat | influencerfragranceshade-match | 5h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |
| 10167830 | Question about product ingredients | Open | High |  Lindsey Schultz | — |  Chaz Renner | Chat | — | - | —Skipped | — | — | — | Sep 19, 2025 | - |
| 57428983 | BOPIS pickup not ready | Pending | Normal |  Ayana Adams | — |  Eula McKenzie | gift-cardrefundshipping | - | —Skipped | — | — | — | Apr 14, 2026 | - | |
| 06071397 | Missing items in shipment | Solved | Normal |  Jazmyne Anderson | — | Chaz Renner | Chat | damagedshipping | 4h | ●Responded | 10/11 | — | — | Jun 16, 2025 | - |
| 37629471 | Missing items in shipment | Open | Normal |  Phyllis Emard II | — |  Leonard Waters-Howell | influencerreturnswholesale | - | —Skipped | — | — | — | Nov 5, 2025 | - | |
| 02549048 | Loyalty points not posting | Solved | Low |  Dexter Heidenreich | — |  Lily Raynor | — | 21h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | |
| 96750574 | Price match request | Open | Normal |  Lessie Parker | — | Eula McKenzie | Chat | influencer | - | —Skipped | — | — | — | May 19, 2026 | - |
| 12052843 | Klarna / Afterpay split issue | Solved | Urgent |  Olga Hegmann | — |  Ignatius Cummerata | loyaltyrefundwholesale | 2h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |
| 64142718 | Gift card balance question | Solved | Normal |  Miss Brady Heller | — |  Mr. Lonie Hudson | shippingappreturns | 5h | ●Responded | 5/5 | — | — | Jun 5, 2025 | - | |
| 07341428 | Loyalty points not posting | Solved | Normal |  Alexis Connelly | — | Eula McKenzie | refund | 6h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 73344047 | App crashes at checkout | Solved | Low |  Leanne Leannon | — | Mr. Cade Senger | — | 2d 15h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |
| 45600781 | Return after 30-day window | Solved | Normal |  Reva Schuster | — |  Tommy Kuvalis | samples | 17h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 24247135 | Lost package follow-up | Solved | Low |  Leigh Breitenberg IV | — | Mr. Cade Senger | bopisinfluencer | 6h | ●Responded | 3/5 | — | — | Jun 2, 2025 | - | |
| 22573291 | Pro discount enrollment | Solved | Normal |  Dr. Clayton Reinger | — | Mr. Lonie Hudson | — | 7h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 75756975 | Address change after shipping | Open | Normal |  Hollie Swift I | — |  Katrina Johns | Chat | wholesaleapp | - | —Skipped | — | — | — | May 18, 2026 | - |
| 85960389 | Price match request | Solved | Normal |  Willard Nicolas | — |  Jacklyn Dare | Phone | — | 5h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - |
| 25253254 | Return after 30-day window | Solved | Normal |  Ms. Elena Ritchie I | — | Leonard Waters-Howell | — | 5h | ●Responded | 4/5 | — | — | May 20, 2026 | - | |
| 22007887 | Question about product ingredients | Solved | Urgent |  Helga Kunde | — | Mr. Lonie Hudson | Chat | bopisshade-match | 3h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - |
| 55794885 | Cancel subscription / Auto-replenish | Solved | Normal |  Dr. Roy Beer | — | Jacklyn Dare | damagedloyaltywholesale | 18h | ●Responded | 3/5 | — | — | Sep 24, 2025 | - | |
| 87696039 | BOPIS order cancelled at store | Solved | Low |  Ms. Sally Pfeffer | — |  Kip Schroeder IV | Chat | gift-card | 1h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - |
| 88717363 | Foundation match help | Solved | Normal |  Ann Torphy | — | Tommy Kuvalis | — | 3h | ●Responded | 5/5 | — | — | Apr 29, 2026 | - | |
| 40832765 | Foundation match help | Open | Low |  Gary Berge | — |  Amely Pacocha | vipdamaged | - | —Skipped | — | — | — | Apr 21, 2026 | - | |
| 58573984 | Missing items in shipment | Solved | Normal |  Francesca Deckow DVM | — | Eula McKenzie | Chat | influencer | 7d 5h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - |
| 77639890 | Restock alert for backorder | Open | Low |  Roger Deckow | — | Mr. Cade Senger | — | - | —Skipped | — | — | — | Aug 2, 2025 | - | |
| 11490508 | Cancel order request | Solved | Normal |  Alfreda Shields | — | Tommy Kuvalis | loyaltyrefundshade-match | 1d | ⊘Not fired | — | — | — | Jun 10, 2025 | - | |
| 45775051 | Birthday gift not received | Solved | Normal |  Amber Dach | — |  Vilma Gusikowski | — | 3h | ⊘Not fired | — | — | — | Feb 23, 2026 | - | |
| 84680760 | Gift card balance question | Solved | Normal |  Tracy Fadel | — | Chaz Renner | Chat | vip | 2d 7h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - |
| 52531977 | Loyalty points not posting | Solved | Normal |  Mr. Sheldon Orn | — | Garth Dooley | — | 4h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 50008223 | Shipping cost question | Solved | Normal |  Vivien Dicki | Quartz Gifting | Kip Schroeder IV | gift-card | 1h | ●Responded | 5/5 | — | — | Mar 10, 2026 | - | |
| 15103438 | Loyalty points not posting | Solved | Normal |  Alex O'Conner-Konopelski | — | Mr. Lonie Hudson | Chat | shade-match | 2h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 00260312 | Question about product ingredients | Solved | High |  Haskell Dietrich | — |  Oscar O'Hara | vipgift-card | 4h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 76727416 | App crashes at checkout | Solved | High |  Dee Rempel | — | Garth Dooley | — | 16h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | |
| 78906193 | Wrong shade sent | Pending | Normal |  Mr. Kent Feeney | — | Katrina Johns | Chat | refundshippingwholesale | - | —Skipped | — | — | — | Dec 16, 2025 | - |
| 73752804 | Wrong shade sent | Solved | Low |  Arnulfo Ritchie | — | Eula McKenzie | Chat | returns | 3h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - |
| 91886763 | Cancel order request | Solved | Normal |  Alphonso Ullrich | — | Vilma Gusikowski | Phone | — | 5h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 76621978 | Restock alert for backorder | Solved | Low |  Jimmie Osinski | — | Eula McKenzie | shade-matchloyaltyvip | 2h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |
| 89838351 | Price match request | Solved | High |  Lori Ruecker | — |  Mr. Skyla Trantow | Chat | — | 4h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 08463412 | Refund not received | Solved | High |  Mya Streich | — | Tommy Kuvalis | loyaltyshippingbopis | 2h | ●Responded | 5/5 | — | — | Jun 23, 2025 | - | |
| 22374589 | Shipping cost question | Solved | Normal |  Petra Bogisich | — | Eula McKenzie | refundloyalty | 18h | ●Responded | 4/5 | — | — | Aug 16, 2025 | - | |
| 19673378 | Shipping cost question | Solved | Low |  Orin Beier II | — |  Kaela Friesen | Chat | — | 13h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - |
| 48930919 | Pro discount enrollment | Solved | High |  Tavares Senger | — | Mr. Cade Senger | Chat | shade-matchdamagedbopis | 1h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - |
| 21132347 | Refund not received | Solved | Low |  Forrest Considine-Conroy | — | Tommy Kuvalis | Chat | — | 17h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - |
| 97916044 | Order arrived damaged | Pending | Normal |  Sherman Gleason | — | Tommy Kuvalis | viployalty | - | —Skipped | — | — | — | Oct 30, 2025 | - | |
| 13090226 | Allergic reaction concern | Solved | High |  Mildred Gutkowski | — | Jacklyn Dare | — | 6h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 03419880 | Klarna / Afterpay split issue | Solved | Normal |  Rafael Hamill-Dach | — | Katrina Johns | shade-matchgift-cardbopis | 6h | ●Responded | 3/5 | — | — | Dec 28, 2025 | - | |
| 52651920 | Klarna / Afterpay split issue | Pending | Normal |  Ludwig Cruickshank | — | Vilma Gusikowski | Chat | gift-cardfragrancesamples | - | —Skipped | — | — | — | Jan 14, 2026 | - |
| 34373385 | Discount code not working | Solved | Normal |  Dessie Lubowitz | — |  Julie Hodkiewicz | loyalty | 8h | ⊘Not fired | — | — | — | Apr 14, 2026 | - | |
| 63872579 | Missing samples in order | Solved | High |  Renee Balistreri | — | Oscar O'Hara | app | 4h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 05718962 | Loyalty points not posting | Solved | Normal |  Rodney Walker | — | Lily Raynor | wholesale | 1h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - |