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Showing 13,551 - 13,600 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 78310832 | Price match request | Pending | Normal |  Bridget Crist I | — |  Oscar O'Hara | samplesapp | - | —Skipped | — | — | — | Jul 19, 2025 | - | |
| 33518294 | Birthday gift not received | Solved | Low |  Trever Durgan | — |  Dr. Mandy McLaughlin | damaged | 6h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 62822015 | Item authenticity concern | Pending | Normal |  Rochelle Kunze | — |  Chaz Renner | — | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 78403065 | Wrong shade sent | Pending | Low |  Grant Johns | — |  Amely Pacocha | Chat | — | - | —Skipped | — | — | — | Jul 4, 2025 | - |
| 98461133 | Where is my order? | Solved | Normal |  Moshe Bode MD | — | Chaz Renner | appwholesaleloyalty | 2h | ●Responded | 4/11 | — | — | Feb 4, 2026 | - | |
| 02384537 | Lost package follow-up | Solved | Normal |  Gilbert McLaughlin DVM | — |  Darryl Jacobi | Phone | influencer | 6h | ●Responded | 5/5 | — | — | Feb 26, 2026 | - |
| 23164538 | Pro discount enrollment | Solved | Normal |  Jim Swaniawski | — |  Julie Hodkiewicz | vipapprefund | 2h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 30453666 | Wrong shade sent | Solved | Normal |  Shelia Kerluke | — |  Garth Dooley | refund | 2d 18h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - | |
| 14529399 | BOPIS pickup not ready | Solved | Normal |  Roland Ortiz-McGlynn | — |  Mr. Eliza Gerhold IV | Chat | samplesrefund | 8h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - |
| 80539773 | App login problem | Open | Normal |  Milo Koepp | — | Chaz Renner | Chat | fragrance | - | —Skipped | — | — | — | Jun 27, 2025 | - |
| 47569440 | Missing samples in order | Solved | Normal |  Roscoe Wisozk MD | — |  Kip Schroeder IV | Social | shade-match | 1h | ⊘Not fired | — | — | — | May 7, 2026 | - |
| 91781377 | App crashes at checkout | Solved | Normal |  Mr. Bradford Kutch | — | Amely Pacocha | Chat | — | 1h | ●Responded | 5/5 | — | — | May 23, 2025 | - |
| 77182317 | Return after 30-day window | Solved | High |  Mr. Tommie Haley II | — |  Lily Raynor | fragranceappgift-card | 6h | ○Sent, no reply | — | — | — | Jan 18, 2026 | - | |
| 23600929 | Discount code not working | Solved | Normal |  Ms. Ella Kozey Sr. | — |  Leonard Waters-Howell | returnsbopis | 2h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | |
| 81871184 | BOPIS pickup not ready | Solved | Normal |  Pam Carter | — |  Mr. Lonie Hudson | appshade-match | 15h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - | |
| 37066170 | Gift card balance question | Pending | Urgent |  Dominick Schuster | — |  Steve O'Conner | Chat | returnsloyalty | - | —Skipped | — | — | — | Sep 28, 2025 | - |
| 08688273 | Foundation match help | Pending | High |  Danielle Gibson | — | Lily Raynor | Chat | wholesaleinfluencer | - | —Skipped | — | — | — | Nov 19, 2025 | - |
| 68099678 | Lost package follow-up | Pending | Normal |  Ova Purdy | — |  Ignatius Cummerata | Chat | shippinggift-card | - | —Skipped | — | — | — | Apr 30, 2026 | - |
| 86377619 | App crashes at checkout | Solved | High |  Devonte Tromp | — | Julie Hodkiewicz | — | 2h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 42266159 | Item authenticity concern | Solved | Low |  Danny Mueller | — | Steve O'Conner | — | 13h | ○Sent, no reply | — | — | — | Dec 14, 2025 | - | |
| 70459740 | Missing items in shipment | Solved | Normal |  Davonte Weimann | — |  Katrina Johns | app | 5h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 17886541 | Where is my order? | Solved | Normal |  Clovis Braun I | — | Dr. Mandy McLaughlin | — | 6h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |
| 51995291 | Insider tier issue | Solved | Low |  Nikolas Terry | — |  Jacklyn Dare | bopis | 5h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 65344032 | App crashes at checkout | Solved | High |  Mariah Toy | — | Julie Hodkiewicz | Social | gift-carddamagedloyalty | 7h | ⊘Not fired | — | — | — | Dec 1, 2025 | - |
| 69661729 | Restock alert for backorder | Solved | High |  Lacy Jerde | — | Darryl Jacobi | refundinfluencer | 5h | ●Responded | 3/5 | — | — | May 29, 2025 | - | |
| 24540815 | Return after 30-day window | Solved | Urgent |  Camden Lesch | — | Mr. Lonie Hudson | Chat | wholesaleshippingloyalty | 3h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - |
| 68871995 | Order arrived damaged | Solved | Normal |  Cecilia Hilll | Quartz Gifting | Mr. Lonie Hudson | Chat | returns | 18h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - |
| 89934020 | Price match request | Open | Low | Davonte Weimann | — | Mr. Eliza Gerhold IV | Chat | damagedinfluencershipping | - | —Skipped | — | — | — | Feb 3, 2026 | - |
| 16456694 | Restock alert for backorder | Solved | Normal |  Miss Edith Rippin | Aurora Hotels Group |  Vilma Gusikowski | — | 6h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 52990205 | BOPIS pickup not ready | Solved | Low |  Oliver Dibbert | — | Garth Dooley | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Dec 21, 2025 | - |
| 35369738 | Lost package follow-up | Pending | Normal |  Quincy Hoeger | — | Garth Dooley | Chat | shippinggift-card | - | —Skipped | — | — | — | Apr 17, 2026 | - |
| 16076124 | Birthday gift not received | Solved | Low |  Dalton Stiedemann | — |  Miss Amber Hintz Sr. | vip | 11h | ⊘Not fired | — | — | — | Dec 22, 2025 | - | |
| 24868992 | Order arrived damaged | Solved | Normal |  Bette Schaden | — | Garth Dooley | Phone | — | 3h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - |
| 78965705 | Return after 30-day window | Solved | Normal |  Max Block | — | Dr. Mandy McLaughlin | returnsshade-match | 2d 14h | ●Responded | 4/5 | — | — | Aug 31, 2025 | - | |
| 11171826 | Restock alert for backorder | Solved | Normal |  Miss Brady Heller | — | Mr. Eliza Gerhold IV | Chat | fragrance | 1h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - |
| 72560264 | Return after 30-day window | Solved | Low |  Arnulfo Medhurst | — | Garth Dooley | — | 1h | ●Responded | 5/5 | — | — | Jan 11, 2026 | - | |
| 78815041 | Missing samples in order | Solved | Normal |  Laurie Bins | — | Leonard Waters-Howell | wholesalegift-card | 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 71498177 | Cancel subscription / Auto-replenish | Solved | Normal |  Howard Bahringer | — | Oscar O'Hara | returns | 3h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 55664065 | Birthday gift not received | Open | Normal |  Pasquale Hauck II | — | Katrina Johns | wholesaleinfluencer | - | —Skipped | — | — | — | Nov 23, 2025 | - | |
| 25963985 | App login problem | Solved | Normal |  Sonya Deckow | — | Kip Schroeder IV | Chat | — | 5h | ●Responded | 10/11 | — | — | Sep 5, 2025 | - |
| 95234934 | Influencer code not working | Solved | Normal |  Ms. Julie Predovic | — | Amely Pacocha | — | 1h | ⊘Not fired | — | — | — | Jul 25, 2025 | - | |
| 19948400 | Foundation match help | Solved | Urgent |  Marques Turner | — | Darryl Jacobi | Chat | fragrancewholesalesamples | 2h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - |
| 28739186 | Order arrived damaged | Solved | Normal |  Toby Weimann | — | Julie Hodkiewicz | gift-cardwholesaleloyalty | 6h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 89491777 | Store experience feedback | Open | Normal | Ms. Ella Kozey Sr. | — | Vilma Gusikowski | Social | — | - | —Skipped | — | — | — | Jul 5, 2025 | - |
| 40230901 | Allergic reaction concern | Solved | Normal |  Tristian Murphy | — |  Kaela Friesen | Chat | gift-cardsamples | 2h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - |
| 96715084 | Where is my order? | Solved | Urgent |  Leona Kassulke | — |  Tommy Kuvalis | Chat | wholesale | 5h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - |
| 88457560 | Missing samples in order | Solved | Normal |  Geraldine Dooley V | — | Mr. Lonie Hudson | Chat | refund | 5h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - |
| 46852622 | App crashes at checkout | Solved | Low |  Ms. Nadia Yundt | — | Steve O'Conner | Chat | damagedloyalty | 3h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - |
| 62992967 | Discount code not working | Solved | Normal |  Hugh Cummerata | — | Dr. Mandy McLaughlin | shade-matchgift-card | 5h | ●Responded | 10/11 | — | — | May 24, 2025 | - | |
| 32533565 | Missing items in shipment | Solved | High |  Melanie Schmidt II | — | Tommy Kuvalis | vipgift-card | 4h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - |