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Showing 13,601 - 13,650 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 79073167 | Cancel order request | Solved | High |  Patty Balistreri | — |  Kaela Friesen | returnsvipinfluencer | 5h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - | |
| 72685512 | Cancel order request | Solved | High |  Mandy Nader | — |  Mr. Skyla Trantow | returnssamples | 14h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 37072004 | Address change after shipping | Solved | High |  Doris Dickinson | — |  Lily Raynor | samples | 10h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - | |
| 29596175 | Pro discount enrollment | Pending | Normal |  Leo Becker-Dach | — |  Oscar O'Hara | Chat | sampleswholesaledamaged | - | —Skipped | — | — | — | Jun 12, 2025 | - |
| 25169973 | BOPIS pickup not ready | Solved | High |  Janice McGlynn | — |  Steve O'Conner | Phone | gift-cardrefunddamaged | 2h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 66600616 | Insider tier issue | Solved | Normal |  Michael Raynor | — |  Dr. Mandy McLaughlin | fragrancewholesale | 4h | ⊘Not fired | — | — | — | Dec 30, 2025 | - | |
| 87345192 | Discount code not working | Solved | Low |  Timothy Corkery | — |  Jacklyn Dare | Phone | influencerrefund | 9d 16h | ●Responded | 2/5 | — | — | Nov 15, 2025 | - |
| 66929498 | Cancel subscription / Auto-replenish | Solved | Normal |  Todd Gorczany | — | Lily Raynor | Chat | — | 6h | ⊘Not fired | — | — | — | Feb 2, 2026 | - |
| 95823405 | Shipping cost question | Solved | Normal |  Margie Quigley-Boehm | — |  Katrina Johns | influencer | 21h | ●Responded | 5/5 | — | — | Jun 13, 2025 | - | |
| 76498422 | Lost package follow-up | Open | Normal |  Vallie Zulauf | — |  Miss Amber Hintz Sr. | Chat | damagedapp | - | —Skipped | — | — | — | May 23, 2025 | - |
| 23158724 | BOPIS order cancelled at store | Solved | Normal |  Marvin Collier | — | Katrina Johns | Phone | damaged | 1d 8h | ●Responded | 4/11 | — | — | Sep 27, 2025 | - |
| 67756664 | Discount code not working | Solved | High |  Burley Jacobson | — |  Garth Dooley | Phone | wholesaleloyaltyshade-match | 1d 8h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - |
| 59882707 | Order arrived damaged | Pending | Normal |  Imani Schmidt II | — | Oscar O'Hara | Chat | gift-cardloyaltywholesale | - | —Skipped | — | — | — | Mar 30, 2026 | - |
| 72490575 | App login problem | Solved | Normal |  Kenneth O'Reilly | — |  Yazmin Jast | Chat | gift-card | 1d 12h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 44067107 | Pro discount enrollment | Solved | Low |  Ray Armstrong | — |  Mr. Cade Senger | shade-matchreturnsdamaged | 10h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 43231018 | Restock alert for backorder | Solved | Normal |  Marilou Larson | — |  Darryl Jacobi | returnsgift-cardfragrance | 2h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |
| 88765605 | Birthday gift not received | Solved | Normal |  Rochelle Schmidt | — |  Julie Hodkiewicz | gift-cardapprefund | 1d 2h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |
| 71011189 | Price match request | Solved | Normal |  Mattie Hahn | — | Kaela Friesen | Chat | wholesaleinfluencergift-card | 10h | ●Responded | 5/5 | — | — | Feb 14, 2026 | - |
| 38764667 | Order arrived damaged | Solved | Normal |  Aurelie Wilderman III | — | Steve O'Conner | Social | fragrance | 6h | ⊘Not fired | — | — | — | Aug 15, 2025 | - |
| 04268706 | Cancel order request | Pending | Urgent |  Loyce Ferry | — |  Eula McKenzie | Chat | shade-matchvip | - | —Skipped | — | — | — | Jun 26, 2025 | - |
| 20187795 | Restock alert for backorder | Solved | Normal |  Hugh Cummerata | — | Mr. Skyla Trantow | vip | 1d 18h | ●Responded | 1/5 | — | — | Jul 5, 2025 | - | |
| 64054631 | Cancel order request | Open | Normal |  Santos Auer | — | Eula McKenzie | Chat | bopiswholesale | - | —Skipped | — | — | — | Nov 12, 2025 | - |
| 17765324 | Lost package follow-up | Solved | Normal |  Molly Graham | — |  Amely Pacocha | refundwholesale | 22h | ●Responded | 5/5 | — | — | Aug 4, 2025 | - | |
| 72151080 | Price match request | Solved | High |  Mr. Luke Lakin | — | Lily Raynor | Chat | damagedvip | 17h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - |
| 80377004 | Shipping cost question | Solved | Normal |  Andrew Dare | — | Mr. Cade Senger | — | 18h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |
| 63113428 | Refund not received | Open | Urgent |  Skylar Cassin | — | Amely Pacocha | viployaltyfragrance | - | —Skipped | — | — | — | Jul 21, 2025 | - | |
| 47792557 | Order arrived damaged | Pending | Normal |  Savanna Breitenberg | — | Mr. Cade Senger | Chat | — | - | —Skipped | — | — | — | May 1, 2026 | - |
| 67876593 | App login problem | Solved | Normal |  Tammy Streich-Hegmann | — |  Chaz Renner | damagedshade-match | 2d 10h | ⊘Not fired | — | — | — | Dec 17, 2025 | - | |
| 02756017 | Address change after shipping | Pending | Low |  Emerald Hoeger | — | Mr. Skyla Trantow | Phone | — | - | —Skipped | — | — | — | Jan 25, 2026 | - |
| 97162915 | Wholesale order question | Solved | Normal |  Sheri McClure | — | Amely Pacocha | wholesalerefundsamples | 17h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 76437168 | Foundation match help | Pending | Normal |  Madison Volkman | — | Dr. Mandy McLaughlin | Phone | fragranceappgift-card | - | —Skipped | — | — | — | Apr 12, 2026 | - |
| 88706957 | Discount code not working | Solved | Normal |  Carol Morissette | — |  Kip Schroeder IV | Chat | — | 3h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - |
| 47344687 | Klarna / Afterpay split issue | Solved | Low |  Jay Ziemann | — |  Tommy Kuvalis | bopisfragrancedamaged | 5h | ●Responded | 2/5 | — | — | Jun 19, 2025 | - | |
| 04441513 | Lost package follow-up | Solved | Urgent |  Jacqueline Ferry | — |  Mr. Eliza Gerhold IV | — | 6h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |
| 15990828 | Allergic reaction concern | Solved | Normal |  Alex O'Conner-Konopelski | — | Yazmin Jast | refundsamplesshade-match | 6h | ●Responded | 10/11 | — | — | Oct 8, 2025 | - | |
| 46759090 | Missing items in shipment | Open | High |  Bryant Champlin | — | Julie Hodkiewicz | Chat | refundloyalty | - | —Skipped | — | — | — | Nov 21, 2025 | - |
| 94819179 | App crashes at checkout | Pending | Normal |  Gilberto Kautzer | — | Oscar O'Hara | — | - | —Skipped | — | — | — | Jul 8, 2025 | - | |
| 27191831 | Birthday gift not received | Solved | Normal |  Ezequiel Brekke | — |  Faith Hilll | vipsamples | 5h | ●Responded | 10/11 | — | — | Dec 25, 2025 | - | |
| 45012055 | Address change after shipping | Solved | Normal |  Rick Sawayn | — |  Mr. Lonie Hudson | damaged | 2h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - | |
| 74515012 | Store experience feedback | Pending | Normal |  Jamel Hansen | — | Eula McKenzie | loyaltyapp | - | —Skipped | — | — | — | Mar 6, 2026 | - | |
| 71818946 | Store experience feedback | Pending | Normal |  Dr. Markus Thompson | — | Steve O'Conner | Phone | samples | - | —Skipped | — | — | — | Jan 30, 2026 | - |
| 54622671 | Influencer code not working | Solved | Normal |  Lauren Bergnaum | — | Oscar O'Hara | influencer | 5h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 59150866 | Lost package follow-up | Solved | Normal |  Luis Swaniawski | — |  Ignatius Cummerata | Chat | sampleswholesale | 4h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - |
| 24818463 | Insider tier issue | Solved | Normal |  Clinton Bogan | — | Kip Schroeder IV | wholesaleloyalty | 6h | ●Responded | 5/5 | — | — | Aug 29, 2025 | - | |
| 69955260 | Order arrived damaged | Solved | High |  Gabriel Crona | — | Julie Hodkiewicz | bopisvip | 6h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 48758852 | Wrong shade sent | Open | Normal |  Delores Blick-Rohan | — | Eula McKenzie | gift-card | - | —Skipped | — | — | — | Jun 12, 2025 | - | |
| 85175484 | Gift card balance question | Pending | Urgent |  Wendell Donnelly MD | — | Garth Dooley | Chat | samplesdamaged | - | —Skipped | — | — | — | Jun 30, 2025 | - |
| 15678247 | App login problem | Solved | Normal |  Kathryn Russel IV | — | Oscar O'Hara | wholesaleinfluencer | 15h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 30290548 | Cancel order request | Pending | Normal |  Cecelia Hilll | — |  Vilma Gusikowski | Social | vipshade-matchwholesale | - | —Skipped | — | — | — | Jan 28, 2026 | - |
| 83879612 | Store experience feedback | Solved | Normal |  Rhea Klein | — | Julie Hodkiewicz | Chat | bopisvip | 6h | ⊘Not fired | — | — | — | Mar 12, 2026 | - |