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Showing 14,901 - 14,950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 92695621 | Loyalty points not posting | Pending | Normal |  Marvin Collier | — |  Steve O'Conner | bopissamplesvip | - | —Skipped | — | — | — | Dec 7, 2025 | - | |
| 24650356 | Address change after shipping | Solved | Normal |  Patty Balistreri | — |  Eula McKenzie | influencerloyalty | 2h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 51927345 | Discount code not working | Pending | Normal |  Glen Wilkinson | — |  Katrina Johns | — | - | —Skipped | — | — | — | Aug 27, 2025 | - | |
| 21661142 | Order arrived damaged | Open | Normal |  Reed Parker | — |  Mr. Cade Senger | refundvipreturns | - | —Skipped | — | — | — | Jun 12, 2025 | - | |
| 95985966 | Address change after shipping | Solved | Normal |  Norma Ryan | — |  Leonard Waters-Howell | shippingapp | 13h | ●Responded | 5/5 | — | — | May 14, 2026 | - | |
| 03973597 | Loyalty points not posting | Open | High |  Jasper Bahringer | — |  Vilma Gusikowski | returns | - | —Skipped | — | — | — | Jul 19, 2025 | - | |
| 03933339 | Question about product ingredients | Solved | Normal |  Esteban O'Connell | — |  Yazmin Jast | Chat | shippingreturns | 2h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - |
| 88094165 | Question about product ingredients | Solved | Normal |  Sibyl Kiehn V | — |  Kip Schroeder IV | Chat | samplesshade-matchrefund | 4d 9h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - |
| 01046786 | Question about product ingredients | Solved | Urgent |  Mr. Jesse Lueilwitz | — |  Faith Hilll | samplesreturns | 21h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |
| 64211592 | Missing items in shipment | Open | High |  Stuart Waters | — |  Lily Raynor | Social | shade-matchinfluencer | - | —Skipped | — | — | — | Aug 8, 2025 | - |
| 64013559 | Wrong shade sent | Pending | Normal | Marvin Collier | — |  Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Aug 23, 2025 | - |
| 24913605 | Cancel order request | Solved | Low |  Fredrick Mills | — | Lily Raynor | shippingwholesale | 1d 1h | ●Responded | 3/5 | — | — | Nov 12, 2025 | - | |
| 11703669 | Gift card balance question | Solved | Normal |  Roman McClure | — |  Mr. Eliza Gerhold IV | Social | shippingvip | 10h | ⊘Not fired | — | — | — | Jan 2, 2026 | - |
| 87682324 | Foundation match help | Open | Normal |  Estefania Donnelly | — |  Miss Amber Hintz Sr. | bopisgift-card | - | —Skipped | — | — | — | Mar 31, 2026 | - | |
| 30541283 | Insider tier issue | Solved | High |  Yasmeen Schuster II | — | Julie Hodkiewicz | refundloyaltysamples | 3h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |
| 60902694 | Order arrived damaged | Solved | Normal |  Triston Wuckert | — | Steve O'Conner | Chat | gift-cardsamples | 6h | ●Responded | 5/5 | — | — | Jun 6, 2025 | - |
| 00493213 | Item authenticity concern | Solved | Normal |  Kay Boyer | — |  Oscar O'Hara | Chat | — | 5h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 08514526 | Birthday gift not received | Solved | Normal |  Ann Torphy | — | Faith Hilll | shippinginfluencer | 3h | ○Sent, no reply | — | — | — | Jul 20, 2025 | - | |
| 03076650 | Cancel subscription / Auto-replenish | Solved | High |  Brittany Tromp | — | Steve O'Conner | Phone | refundappwholesale | 2d 19h | ●Responded | 3/5 | — | — | Oct 1, 2025 | - |
| 98355321 | Loyalty points not posting | Open | Normal |  Sheri McClure | — | Katrina Johns | refundbopisshipping | - | —Skipped | — | — | — | Mar 30, 2026 | - | |
| 70801501 | Cancel order request | Solved | Normal |  Rosemary Lesch-Block | — |  Darryl Jacobi | Chat | — | 3d | ○Sent, no reply | — | — | — | Aug 14, 2025 | - |
| 57947718 | Insider tier issue | Solved | Normal |  Lamar Erdman | — | Miss Amber Hintz Sr. | gift-card | 11h | ●Responded | 4/5 | — | — | Jan 2, 2026 | - | |
| 46478810 | Pro discount enrollment | Solved | Normal |  Theron Wyman | — | Oscar O'Hara | Social | loyalty | 1h | ⊘Not fired | — | — | — | Mar 13, 2026 | - |
| 73754899 | Where is my order? | Solved | Normal |  Mrs. Dorothy Russel | — | Eula McKenzie | Chat | — | 3d 6h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - |
| 98083087 | Restock alert for backorder | Solved | Normal |  Mr. Giovani Kuhn | — | Mr. Eliza Gerhold IV | — | 2h | ○Sent, no reply | — | — | — | May 31, 2025 | - | |
| 51834021 | Shipping cost question | Solved | Low |  Chelsey Bednar-Goodwin | — | Katrina Johns | — | 1h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | |
| 03380610 | Allergic reaction concern | Solved | Normal |  D'angelo Rohan | — | Oscar O'Hara | sampleswholesaleapp | 6h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | |
| 29390075 | Cancel subscription / Auto-replenish | Solved | Normal |  Roland Ortiz-McGlynn | — |  Jacklyn Dare | fragrance | 7h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | |
| 00575434 | Store experience feedback | Solved | High |  Alton Greenfelder | — |  Mr. Skyla Trantow | Chat | returnswholesale | 5h | ○Sent, no reply | — | — | — | Apr 12, 2026 | - |
| 18916474 | Wholesale order question | Open | Normal |  Tim Reynolds | — | Eula McKenzie | samplesappshipping | - | —Skipped | — | — | — | Oct 22, 2025 | - | |
| 75858059 | Discount code not working | Solved | Low |  Della McKenzie | — | Steve O'Conner | shipping | 1d 4h | ●Responded | 4/5 | — | — | Dec 29, 2025 | - | |
| 74423629 | Price match request | Solved | Low |  Ronald Connelly | — | Darryl Jacobi | Phone | — | 2d 21h | ●Responded | 1/5 | — | — | May 26, 2025 | - |
| 90614471 | Price match request | Solved | High |  Salvador Simonis | — |  Ignatius Cummerata | influencer | 1d 21h | ●Responded | 1/5 | — | — | Aug 27, 2025 | - | |
| 53112934 | Item authenticity concern | Pending | Normal |  Nathaniel Quigley-Ziemann | — | Julie Hodkiewicz | Chat | shippingfragrance | - | —Skipped | — | — | — | Jan 12, 2026 | - |
| 48464759 | App crashes at checkout | Solved | Normal |  Dominic Ankunding | — | Lily Raynor | gift-card | 4d 14h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | |
| 75834818 | Missing samples in order | Solved | Normal |  Mathew Green | — | Vilma Gusikowski | Chat | shade-match | 7h | ●Responded | 5/5 | — | — | Jan 8, 2026 | - |
| 91925643 | Foundation match help | Solved | Normal |  Mrs. Brooke Pfeffer | — | Faith Hilll | damaged | 2h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | |
| 56462806 | Missing items in shipment | Solved | Normal |  Gene Jones | — | Mr. Skyla Trantow | wholesaleinfluencer | 1d 17h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |
| 14252776 | Wholesale order question | Solved | Normal |  Ellie Kuhn | — |  Kaela Friesen | Chat | — | 2h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - |
| 65269394 | Item authenticity concern | Solved | Normal |  Omar Herzog | — | Faith Hilll | — | 3h | ●Responded | 10/11 | — | — | Jun 20, 2025 | - | |
| 53470246 | Order arrived damaged | Solved | Normal |  Kavon Abbott | — | Julie Hodkiewicz | returnsshade-matchdamaged | 19h | ○Sent, no reply | — | — | — | Jul 20, 2025 | - | |
| 29691316 | Restock alert for backorder | Solved | Normal |  Mack Osinski | — | Darryl Jacobi | shade-matchreturnsshipping | 1d 18h | ⊘Not fired | — | — | — | Jun 6, 2025 | - | |
| 52330736 | Birthday gift not received | Solved | Normal |  Dr. Ervin Crooks | — | Mr. Eliza Gerhold IV | — | 21h | ●Responded | 5/5 | — | — | Nov 3, 2025 | - | |
| 88382351 | Wrong shade sent | Solved | Normal |  Marisa Reynolds | — | Kip Schroeder IV | Chat | refundvipbopis | 18h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - |
| 79052159 | Discount code not working | Solved | Normal |  Leopoldo Frami-Muller | — | Leonard Waters-Howell | — | 1h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 84568586 | App crashes at checkout | Pending | Normal |  Merritt Gibson | — | Leonard Waters-Howell | wholesalefragranceinfluencer | - | —Skipped | — | — | — | Sep 9, 2025 | - | |
| 48783631 | Gift card balance question | Solved | Normal |  Deja Bahringer | — |  Chaz Renner | Chat | — | 23h | ⊘Not fired | — | — | — | Jan 10, 2026 | - |
| 44389991 | App crashes at checkout | Open | Low |  Darrell Weber | — | Ignatius Cummerata | vip | - | —Skipped | — | — | — | Jun 23, 2025 | - | |
| 17456608 | Address change after shipping | Solved | Low |  Travon Kuhic V | — | Yazmin Jast | shade-matchrefundinfluencer | 2d 22h | ⊘Not fired | — | — | — | Sep 5, 2025 | - | |
| 72788222 | Allergic reaction concern | Solved | Normal |  Marquise Harvey | — | Ignatius Cummerata | Chat | — | 23h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - |