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Showing 15,151 - 15,200 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 72557420 | Klarna / Afterpay split issue | Solved | Normal |  Jolie Rau | — |  Leonard Waters-Howell | Chat | fragrancebopis | 18h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - |
| 26792610 | App login problem | Pending | Normal |  Rex Crist | — |  Mr. Eliza Gerhold IV | gift-card | - | —Skipped | — | — | — | Feb 12, 2026 | - | |
| 22082051 | App crashes at checkout | Solved | Normal |  Mallory Little | — | Leonard Waters-Howell | Chat | vipapp | 5h | ●Responded | 10/11 | — | — | May 5, 2026 | - |
| 55186365 | BOPIS order cancelled at store | Pending | Normal |  Dr. William Gerlach | — |  Mr. Lonie Hudson | returnsinfluencerwholesale | - | —Skipped | — | — | — | Jan 28, 2026 | - | |
| 78187981 | Item authenticity concern | Solved | Normal |  Meghan McClure | — |  Tommy Kuvalis | influencer | 12h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |
| 84025113 | Cancel subscription / Auto-replenish | Solved | Normal |  Hans Jones | — | Tommy Kuvalis | Phone | returnssamples | 23h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - |
| 57305261 | Loyalty points not posting | Pending | Normal |  Mr. Luke Lakin | — |  Steve O'Conner | wholesaleloyalty | - | —Skipped | — | — | — | Jan 16, 2026 | - | |
| 58005142 | Store experience feedback | Solved | Normal |  Ayana Hane | — |  Eula McKenzie | loyalty | 22h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | |
| 67486457 | Allergic reaction concern | Pending | Normal |  Jovanny Upton | — |  Kaela Friesen | Phone | — | - | —Skipped | — | — | — | Dec 18, 2025 | - |
| 02711342 | BOPIS order cancelled at store | Solved | Low |  Westley Emard | Atlas Hospitality |  Faith Hilll | samplesreturns | 3h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 74325456 | Cancel order request | Solved | Normal |  Willard Ritchie | Marquee Events |  Yazmin Jast | gift-cardapp | 9h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 61263857 | Foundation match help | Solved | Normal |  Floyd Huels | — |  Ignatius Cummerata | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - |
| 42393157 | Pro discount enrollment | Solved | Normal |  Miss Gonzalo Mills-Armstrong | — |  Jacklyn Dare | — | 1d 1h | ⊘Not fired | — | — | — | Sep 12, 2025 | - | |
| 29738163 | Foundation match help | Solved | Normal |  Mr. Raul Doyle | — | Mr. Lonie Hudson | — | 15h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | |
| 51104559 | Influencer code not working | Solved | High |  Mr. Idella Schoen | — |  Lily Raynor | — | 2d 20h | ⊘Not fired | — | — | — | Feb 15, 2026 | - | |
| 72990089 | BOPIS order cancelled at store | Solved | Normal |  Duane Effertz | — |  Kip Schroeder IV | Chat | gift-cardwholesale | 3h | ⊘Not fired | — | — | — | Mar 28, 2026 | - |
| 65457052 | Address change after shipping | Solved | Low |  Bridgette Wisozk | — |  Mr. Skyla Trantow | — | 10h | ●Responded | 5/5 | — | — | May 2, 2026 | - | |
| 63295346 | Return after 30-day window | Solved | Normal |  Weston Bogisich | — |  Oscar O'Hara | Social | shippingdamaged | 6h | ⊘Not fired | — | — | — | Aug 16, 2025 | - |
| 36666961 | Missing items in shipment | Solved | Normal |  Mr. Estefania Lesch | — | Tommy Kuvalis | Chat | — | 2h | ⊘Not fired | — | — | — | Oct 2, 2025 | - |
| 40257290 | Order arrived damaged | Solved | Urgent |  Mr. Damon Friesen | — |  Amely Pacocha | Chat | bopis | 10h | ●Responded | 5/5 | — | — | Jun 27, 2025 | - |
| 05589819 | Pro discount enrollment | Solved | Low |  Gerard Ledner DVM | — | Steve O'Conner | Chat | fragrance | 5h | ●Responded | 5/5 | — | — | Oct 16, 2025 | - |
| 41132376 | Cancel order request | Solved | Normal | Dr. William Gerlach | — | Kip Schroeder IV | Chat | damagedgift-card | 22h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - |
| 29877399 | Pro discount enrollment | Solved | Low |  Mrs. Royce Kuphal | — |  Katrina Johns | gift-cardreturnswholesale | 4h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 62576384 | BOPIS pickup not ready | Solved | Normal |  Dr. Brian Barrows | — | Leonard Waters-Howell | — | 4d 5h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |
| 94002161 | Pro discount enrollment | Solved | Normal |  Ms. Ramona Treutel | — | Leonard Waters-Howell | Chat | — | 11h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - |
| 71760167 | Pro discount enrollment | Solved | Low |  Isabel Flatley | — |  Garth Dooley | — | 2d 11h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 06976694 | Allergic reaction concern | Pending | Normal |  Lacy Schuppe | — | Ignatius Cummerata | Phone | — | - | —Skipped | — | — | — | Jun 18, 2025 | - |
| 99361644 | Klarna / Afterpay split issue | Solved | Low |  Icie Cummerata | — | Oscar O'Hara | damagedloyaltybopis | 1h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 39265262 | Order arrived damaged | Solved | Normal |  Nathaniel McClure | — |  Dr. Mandy McLaughlin | Phone | wholesaleshade-match | 2h | ●Responded | 2/5 | — | — | Nov 8, 2025 | - |
| 29538743 | Refund not received | Solved | Normal |  Triston Wuckert | — | Mr. Eliza Gerhold IV | refundreturns | 14h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |
| 45319002 | Influencer code not working | Solved | Low |  Ms. Derick Bergstrom | — | Jacklyn Dare | samples | 21h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 45564429 | Lost package follow-up | Solved | Normal |  Gilberto Kautzer | — | Eula McKenzie | — | 15h | ⊘Not fired | — | — | — | Jul 9, 2025 | - | |
| 30073942 | Insider tier issue | Pending | High |  Ahmad Will | — | Mr. Eliza Gerhold IV | Chat | bopisappshipping | - | —Skipped | — | — | — | Apr 11, 2026 | - |
| 50465981 | BOPIS pickup not ready | Solved | Urgent |  Mr. Kent Feeney | — | Katrina Johns | Chat | shippinggift-cardsamples | 1h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - |
| 24248541 | Price match request | Solved | Normal |  Todd Streich | — |  Mr. Cade Senger | bopisshade-matchrefund | 1h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | |
| 44041774 | Insider tier issue | Solved | Normal |  Claire Wiegand | — | Katrina Johns | Phone | — | 6h | ⊘Not fired | — | — | — | Sep 13, 2025 | - |
| 55007914 | Lost package follow-up | Pending | Normal |  Charlotte Abernathy III | — | Ignatius Cummerata | Chat | loyalty | - | —Skipped | — | — | — | Aug 1, 2025 | - |
| 79211145 | Foundation match help | Solved | High |  Lindsey Schneider | — |  Julie Hodkiewicz | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - |
| 12344472 | Price match request | Solved | Normal |  Ms. Elena Ritchie I | — |  Darryl Jacobi | — | 3h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - | |
| 86210092 | App crashes at checkout | Solved | High |  Jerry Cruickshank | — | Ignatius Cummerata | Chat | damagedshade-matchapp | 19h | ●Responded | 5/5 | — | — | Jul 3, 2025 | - |
| 85763073 | Missing items in shipment | Solved | Normal | Ayana Hane | — | Garth Dooley | Chat | shade-match | 3h | ●Responded | 2/5 | — | — | Dec 30, 2025 | - |
| 34761967 | Where is my order? | Open | Normal |  Forrest Mraz | — |  Miss Amber Hintz Sr. | Social | appshade-matchwholesale | - | —Skipped | — | — | — | Mar 26, 2026 | - |
| 30003833 | Discount code not working | Solved | Normal |  Roxane Rohan PhD | — | Tommy Kuvalis | refundshippingreturns | 1d 17h | ●Responded | 3/5 | — | — | Jan 31, 2026 | - | |
| 07314186 | Price match request | Solved | Low |  Ms. Linda Funk | — | Leonard Waters-Howell | — | 5h | ⊘Not fired | — | — | — | Sep 15, 2025 | - | |
| 27920802 | Missing items in shipment | Pending | Normal |  Karla Conroy | — | Eula McKenzie | Social | loyaltyshipping | - | —Skipped | — | — | — | Sep 23, 2025 | - |
| 01098835 | Gift card balance question | Solved | Normal |  Angelo D'Amore | — | Darryl Jacobi | Chat | shade-matchshippingdamaged | 4h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 76441261 | Question about product ingredients | Pending | Normal |  Charlene Towne | — | Kip Schroeder IV | Chat | loyalty | - | —Skipped | — | — | — | Sep 18, 2025 | - |
| 04489647 | Price match request | Solved | Urgent |  Freda Koepp | — | Katrina Johns | Phone | — | 6h | ○Sent, no reply | — | — | — | Apr 19, 2026 | - |
| 86500357 | Return after 30-day window | Solved | High |  Anna Schmitt | — | Miss Amber Hintz Sr. | returns | 2h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 67642282 | Order arrived damaged | Solved | Normal |  Shelia Ritchie | — | Dr. Mandy McLaughlin | Chat | shippingapp | 20h | ●Responded | 5/5 | — | — | Dec 18, 2025 | - |