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Showing 15,501 - 15,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11862796 | Refund not received | Pending | Normal |  Gail Bradtke | — |  Kaela Friesen | Chat | — | - | —Skipped | — | — | — | Mar 15, 2026 | - |
| 32328533 | Shipping cost question | Solved | Normal |  Katherine Conn | — |  Katrina Johns | Chat | wholesaleshippingshade-match | 5h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 53625846 | BOPIS order cancelled at store | Solved | Normal |  Freda Koepp | — |  Miss Amber Hintz Sr. | Chat | shade-matchinfluencer | 4h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - |
| 13510423 | Item authenticity concern | Solved | Low |  Jill Ruecker Sr. | — |  Kip Schroeder IV | gift-card | 20h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 05061125 | BOPIS order cancelled at store | Solved | Normal |  George Nader | Pinecrest Wellness |  Ignatius Cummerata | Chat | loyaltyrefundinfluencer | 4h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - |
| 41365433 | App login problem | Solved | Normal |  Esteban O'Connell | — |  Mr. Skyla Trantow | Chat | — | 2d 9h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 38458256 | Missing items in shipment | Solved | Low |  Kendrick Reynolds | — |  Yazmin Jast | Chat | — | 5h | ⊘Not fired | — | — | — | Mar 23, 2026 | - |
| 70252290 | Wholesale order question | Solved | Normal |  Ms. Malvina Cruickshank-Schmidt | — |  Tommy Kuvalis | returnsbopisdamaged | 5h | ●Responded | 5/5 | — | — | Feb 19, 2026 | - | |
| 98522627 | Address change after shipping | Solved | High |  Tasha Yundt | — |  Mr. Eliza Gerhold IV | damaged | 3h | ●Responded | 4/11 | — | — | Jan 16, 2026 | - | |
| 36854081 | Foundation match help | Solved | Low |  Janice McGlynn | — | Kaela Friesen | Social | fragrancerefund | 4h | ⊘Not fired | — | — | — | Sep 15, 2025 | - |
| 72597995 | Shipping cost question | Solved | Low |  Althea Jacobi V | — | Miss Amber Hintz Sr. | — | 5h | ●Responded | 2/5 | — | — | Mar 16, 2026 | - | |
| 76956195 | Birthday gift not received | Solved | Normal |  Kamren Schneider Sr. | — | Katrina Johns | Phone | shippinggift-card | 2d 16h | ⊘Not fired | — | — | — | Jul 11, 2025 | - |
| 02310225 | Store experience feedback | Solved | Normal |  Mr. Don Baumbach | Crown Department Stores | Katrina Johns | — | 6d 17h | ⊘Not fired | — | — | — | Mar 25, 2026 | - | |
| 82421934 | Item authenticity concern | Solved | Normal |  Ms. Sally Pfeffer | — |  Jacklyn Dare | Chat | viprefund | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 77445377 | Restock alert for backorder | Solved | High |  Merritt Gibson | — |  Lily Raynor | — | 4h | ⊘Not fired | — | — | — | May 2, 2026 | - | |
| 21043664 | BOPIS pickup not ready | Pending | High |  Mr. Helene Stark | — |  Julie Hodkiewicz | Chat | fragrance | - | —Skipped | — | — | — | Jul 2, 2025 | - |
| 71516528 | Insider tier issue | Solved | Normal |  Aliyah Lehner | — |  Mr. Cade Senger | Phone | loyaltyfragrance | 21h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - |
| 77453467 | Wrong shade sent | Solved | High |  Calista Franecki PhD | — |  Oscar O'Hara | damagedinfluencer | 2h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |
| 10258339 | Cancel subscription / Auto-replenish | Solved | Normal |  Tamara Corkery | — |  Amely Pacocha | — | 7h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |
| 30286215 | Wholesale order question | Solved | Low |  Mr. Ottilie Witting | — |  Chaz Renner | — | 1h | ○Sent, no reply | — | — | — | Jun 22, 2025 | - | |
| 16670201 | Pro discount enrollment | Solved | Low |  Geraldine Bahringer | — | Kaela Friesen | Phone | — | 6h | ●Responded | 1/11 | — | — | Dec 30, 2025 | - |
| 79897622 | Insider tier issue | Solved | Low |  Horace Satterfield | — | Tommy Kuvalis | Phone | samplesdamaged | 1h | ●Responded | 2/5 | — | — | Jun 13, 2025 | - |
| 29312172 | Missing samples in order | Solved | High |  Randal Dickens Jr. | — | Kaela Friesen | Chat | — | 1h | ●Responded | 2/5 | — | — | Sep 9, 2025 | - |
| 13084452 | Missing samples in order | Solved | Normal |  Betty Cummerata | — | Oscar O'Hara | samplesdamaged | 11h | ⊘Not fired | — | — | — | Mar 2, 2026 | - | |
| 18271126 | Restock alert for backorder | Solved | Normal |  Lindsey Schneider | — | Lily Raynor | influencerapp | 8h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 91294655 | Foundation match help | Solved | Normal |  Eugene Koepp | — |  Dr. Mandy McLaughlin | Chat | vipdamagedapp | 8h | ○Sent, no reply | — | — | — | May 12, 2026 | - |
| 55362745 | Where is my order? | Solved | Normal |  Jefferey Casper | — |  Darryl Jacobi | Chat | — | 1d 3h | ●Responded | 4/5 | — | — | Mar 5, 2026 | - |
| 56770880 | Loyalty points not posting | Pending | Normal |  Haskell Dietrich | — | Katrina Johns | Chat | wholesalefragrancesamples | - | —Skipped | — | — | — | Nov 25, 2025 | - |
| 55904282 | Wholesale order question | Pending | Low |  Dr. Violet Gibson | — | Mr. Skyla Trantow | Chat | loyalty | - | —Skipped | — | — | — | Oct 30, 2025 | - |
| 65956856 | Missing items in shipment | Solved | Low |  Nicolas Rau Sr. | — | Chaz Renner | — | 10h | ●Responded | 5/5 | — | — | Sep 4, 2025 | - | |
| 58441816 | Wrong shade sent | Solved | Normal |  Ebony Bosco | — | Miss Amber Hintz Sr. | Social | returnsdamagedshade-match | 3h | ⊘Not fired | — | — | — | Dec 31, 2025 | - |
| 06105288 | Missing items in shipment | Pending | Low |  Juana Baumbach | — | Kaela Friesen | Chat | bopis | - | —Skipped | — | — | — | Dec 23, 2025 | - |
| 50085618 | App crashes at checkout | Open | Urgent |  Marlene Feeney | — |  Eula McKenzie | returnsdamaged | - | —Skipped | — | — | — | Sep 8, 2025 | - | |
| 19322434 | Cancel order request | Solved | Normal |  Ellen Bauch PhD | — | Mr. Eliza Gerhold IV | appgift-card | 17h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 28321552 | BOPIS order cancelled at store | Solved | Normal |  Denise Fritsch | — | Tommy Kuvalis | Chat | influencer | 1d 11h | ○Sent, no reply | — | — | — | Oct 5, 2025 | - |
| 26438806 | Lost package follow-up | Solved | High | Dr. Violet Gibson | — | Miss Amber Hintz Sr. | — | 8h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 47586673 | Question about product ingredients | Solved | Normal |  Luz Kertzmann | — | Ignatius Cummerata | damaged | 10h | ●Responded | 4/5 | — | — | Dec 23, 2025 | - | |
| 53491818 | Cancel subscription / Auto-replenish | Solved | Normal |  Lavada Blick PhD | — |  Mr. Lonie Hudson | Chat | influencer | 1h | ●Responded | 5/5 | — | — | May 22, 2026 | - |
| 25818429 | BOPIS order cancelled at store | Solved | Normal |  Miss Emma Weimann | — | Lily Raynor | Chat | shade-match | 17h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - |
| 94784399 | Store experience feedback | Solved | Normal | Marlene Feeney | — | Mr. Skyla Trantow | Chat | shippinginfluencer | 1d | ○Sent, no reply | — | — | — | Dec 16, 2025 | - |
| 03258227 | Pro discount enrollment | Solved | High |  Ahmad Will | — | Tommy Kuvalis | influencerdamaged | 16h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |
| 69666148 | Cancel order request | Solved | Normal |  Deanna Cole DDS | — | Oscar O'Hara | influencerbopissamples | 18h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |
| 21308864 | Cancel subscription / Auto-replenish | Pending | Normal |  Mitchell Stehr | — | Kip Schroeder IV | Chat | — | - | —Skipped | — | — | — | Aug 29, 2025 | - |
| 56991034 | Cancel subscription / Auto-replenish | Solved | Normal |  Nayeli Schowalter | — | Julie Hodkiewicz | — | 7h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | |
| 98759292 | App crashes at checkout | Solved | High |  Nicholas Conroy III | — |  Faith Hilll | — | 3d | ○Sent, no reply | — | — | — | Nov 9, 2025 | - | |
| 87377375 | Restock alert for backorder | Solved | Normal |  Golda Bosco | — | Mr. Lonie Hudson | bopisreturnsapp | 1d 14h | ●Responded | 3/5 | — | — | Jun 7, 2025 | - | |
| 33272705 | Order arrived damaged | Pending | Low |  Kristopher Rogahn | — | Dr. Mandy McLaughlin | loyaltyapp | - | —Skipped | — | — | — | Mar 26, 2026 | - | |
| 36231027 | Klarna / Afterpay split issue | Solved | Normal |  Mr. Sydnie Christiansen | — | Darryl Jacobi | Chat | returnsgift-cardfragrance | 14h | ○Sent, no reply | — | — | — | Sep 7, 2025 | - |
| 24277498 | Foundation match help | Solved | Normal |  Johnny Fay | — |  Steve O'Conner | samples | 2h | ⊘Not fired | — | — | — | Mar 27, 2026 | - | |
| 30532276 | Cancel subscription / Auto-replenish | Pending | Normal |  Eloy Glover | — | Mr. Cade Senger | returnsapp | - | —Skipped | — | — | — | Sep 9, 2025 | - |