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Showing 1,551 - 1,600 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 40457181 | Question about product ingredients | Closed | Normal |  Margie Stokes | — |  Jacklyn Dare | bopisdamaged | 5d 23h | ●Responded | 3/5 | — | — | Apr 2, 2026 | Apr 14, 2026 | |
| 61350103 | Restock alert for backorder | Closed | Normal |  Jordan Harber-Padberg | — |  Darryl Jacobi | Social | wholesaleinfluencerrefund | 9d 23h | ⊘Not fired | — | — | — | Apr 1, 2026 | Apr 14, 2026 |
| 10092679 | Shipping cost question | Closed | High |  Damon Tromp | — |  Vilma Gusikowski | Chat | wholesalesamples | 22h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 14, 2026 |
| 72941725 | Return after 30-day window | Closed | Normal |  Juliana Kshlerin-Pagac | — | Darryl Jacobi | Chat | damagedvip | 2d 20h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 14, 2026 |
| 80381807 | Price match request | Closed | Normal |  Mildred Wunsch | — |  Mr. Cade Senger | wholesalereturnssamples | 19h | ⊘Not fired | — | — | — | Apr 7, 2026 | Apr 14, 2026 | |
| 62072629 | Loyalty points not posting | Closed | Normal |  Jonathon Langworth | — |  Steve O'Conner | — | 17h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 14, 2026 | |
| 15103174 | Discount code not working | Closed | Normal |  Daniel Miller | — | Mr. Cade Senger | Chat | returnsfragrance | 1d 16h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 14, 2026 |
| 60714765 | Gift card balance question | Closed | Normal |  Cristal Rippin | — |  Lily Raynor | Phone | — | 2d 13h | ●Responded | 3/5 | — | — | Apr 10, 2026 | Apr 14, 2026 |
| 41378402 | App login problem | Closed | Normal |  Eugene Reichert II | — |  Garth Dooley | — | 12h | ●Responded | 2/5 | — | — | Apr 12, 2026 | Apr 14, 2026 | |
| 76752656 | Klarna / Afterpay split issue | Closed | Normal |  Mrs. Nancy Sauer-Marks | Helix Talent |  Julie Hodkiewicz | Chat | — | 12h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 14, 2026 |
| 94213518 | Allergic reaction concern | Closed | Normal |  Hugh O'Hara | — |  Yazmin Jast | Phone | damagedrefundinfluencer | 1d 8h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 13, 2026 |
| 10896592 | Missing items in shipment | Closed | Low |  Skylar Cassin | — |  Mr. Lonie Hudson | — | 7h | ●Responded | 5/5 | — | — | Apr 9, 2026 | Apr 13, 2026 | |
| 38649571 | Lost package follow-up | Closed | Normal |  Gabriel Crona | — | Jacklyn Dare | influencer | 9d 6h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 13, 2026 | |
| 13964465 | App login problem | Closed | Normal |  Yolanda Barton | — |  Ignatius Cummerata | loyaltysamples | 6h | ●Responded | 10/11 | — | — | Apr 12, 2026 | Apr 13, 2026 | |
| 34689246 | Missing items in shipment | Closed | Low |  Hipolito Schroeder | — |  Faith Hilll | bopisrefundfragrance | 2d 5h | ●Responded | 4/5 | — | — | Apr 9, 2026 | Apr 13, 2026 | |
| 04292888 | Address change after shipping | Closed | Normal |  Lorena Cremin Jr. | — |  Kaela Friesen | influencer | 5h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 13, 2026 | |
| 66503089 | Price match request | Closed | Low |  Marguerite Howe | — | Kaela Friesen | wholesale | 2d 5h | ⊘Not fired | — | — | — | Apr 8, 2026 | Apr 13, 2026 | |
| 23484529 | Store experience feedback | Closed | Low |  Dr. Hermann Ferry | Marquee Events | Faith Hilll | Chat | influencerdamagedshade-match | 4h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 13, 2026 |
| 49579250 | Discount code not working | Closed | Normal |  Melanie Schmidt II | — | Mr. Lonie Hudson | — | 4h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 13, 2026 | |
| 43068936 | Item authenticity concern | Closed | High |  Grant Johns | — | Steve O'Conner | Social | gift-card | 4h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 13, 2026 |
| 06125086 | Store experience feedback | Closed | Urgent |  Renee Balistreri | — |  Amely Pacocha | Social | influencershipping | 3h | ⊘Not fired | — | — | — | Apr 7, 2026 | Apr 13, 2026 |
| 83069737 | Allergic reaction concern | Closed | Normal |  Marcelo Zemlak | — |  Chaz Renner | Chat | gift-card | 3h | ⊘Not fired | — | — | — | Apr 6, 2026 | Apr 13, 2026 |
| 93739676 | Store experience feedback | Closed | Low |  Louvenia Herzog | Pinecrest Wellness |  Mr. Skyla Trantow | Chat | shipping | 2h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 13, 2026 |
| 04806538 | Influencer code not working | Closed | Normal |  Kelli Klocko | — |  Katrina Johns | — | 2h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 13, 2026 | |
| 09262336 | Cancel order request | Closed | Normal |  Abraham Veum | — |  Miss Amber Hintz Sr. | damaged | 1h | ●Responded | 4/5 | — | — | Apr 7, 2026 | Apr 13, 2026 | |
| 52316426 | Wrong shade sent | Closed | Normal |  Gianni Hegmann | — | Amely Pacocha | — | 1h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 13, 2026 | |
| 37383152 | Address change after shipping | Closed | Normal |  Dallas Fay | — | Katrina Johns | returnsfragrancegift-card | 1d | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 13, 2026 | |
| 07496436 | Item authenticity concern | Closed | Normal |  Chase Wuckert | — | Darryl Jacobi | vip | 23h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 13, 2026 | |
| 67173513 | Wrong shade sent | Closed | Normal |  Hettie Ullrich | — | Darryl Jacobi | Chat | damagedshipping | 21h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 13, 2026 |
| 10434527 | Address change after shipping | Closed | High |  Melody Runolfsdottir | — | Amely Pacocha | Social | returnsdamagedfragrance | 21h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 13, 2026 |
| 05396877 | Refund not received | Closed | Normal |  Phillip Hauck Jr. | — | Darryl Jacobi | influencer | 20h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 13, 2026 | |
| 67362034 | Loyalty points not posting | Closed | Low |  Jazlyn Bosco | — |  Dr. Mandy McLaughlin | Phone | app | 19h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 13, 2026 |
| 87595056 | Klarna / Afterpay split issue | Closed | Normal |  Darla Torp-McClure PhD | — | Miss Amber Hintz Sr. | Chat | loyaltyappbopis | 8d 19h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 13, 2026 |
| 99715801 | Restock alert for backorder | Closed | Normal |  Arnulfo Ritchie | — | Mr. Lonie Hudson | Phone | shippingvipbopis | 19h | ●Responded | 5/5 | — | — | Apr 6, 2026 | Apr 13, 2026 |
| 98985639 | BOPIS pickup not ready | Closed | Normal |  Jermaine Ferry | — | Mr. Cade Senger | — | 14h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 13, 2026 | |
| 08895117 | Cancel order request | Closed | Normal | Louvenia Herzog | Pinecrest Wellness | Ignatius Cummerata | Chat | refundfragrancebopis | 2d 13h | ●Responded | 4/5 | — | — | Apr 6, 2026 | Apr 13, 2026 |
| 44838080 | Order arrived damaged | Closed | Normal |  Mr. Damon Friesen | — | Mr. Cade Senger | sampleswholesaleshade-match | 12h | ●Responded | 5/5 | — | — | Apr 8, 2026 | Apr 13, 2026 | |
| 87797758 | Allergic reaction concern | Closed | Normal |  Rogelio Conroy | — | Katrina Johns | fragrancevipshipping | 11h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 13, 2026 | |
| 76266736 | Cancel subscription / Auto-replenish | Closed | Normal |  Lori Ruecker | — | Jacklyn Dare | shade-match | 10h | ●Responded | 5/5 | — | — | Apr 6, 2026 | Apr 13, 2026 | |
| 23592119 | Foundation match help | Closed | High |  Ayana Adams | — | Faith Hilll | Chat | bopisshippingshade-match | 10h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 13, 2026 |
| 54683007 | Refund not received | Closed | Normal |  Frank Mante II | — | Katrina Johns | Chat | gift-cardshade-match | 7h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 12, 2026 |
| 18817336 | Price match request | Closed | High |  Destin Bauch | — | Julie Hodkiewicz | returnswholesale | 6h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 12, 2026 | |
| 18429598 | BOPIS pickup not ready | Closed | Normal |  Theodore Jones | Aurora Hotels Group | Katrina Johns | influencerrefundwholesale | 6h | ●Responded | 3/5 | — | — | Apr 10, 2026 | Apr 12, 2026 | |
| 18929135 | Birthday gift not received | Closed | Normal |  Alexis Connelly | — | Mr. Skyla Trantow | fragrance | 6h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 12, 2026 | |
| 52779113 | Store experience feedback | Closed | Normal |  Evangeline Heidenreich | — |  Kip Schroeder IV | gift-cardapprefund | 6h | ●Responded | 4/5 | — | — | Apr 7, 2026 | Apr 12, 2026 | |
| 81174246 | Restock alert for backorder | Closed | Normal |  Patti Monahan | Verde Concierge |  Tommy Kuvalis | wholesalerefundfragrance | 6h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 12, 2026 | |
| 64146124 | Lost package follow-up | Closed | Normal |  Dr. Elsa Stroman DVM | — | Mr. Lonie Hudson | bopis | 1d 6h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 12, 2026 | |
| 21459820 | Gift card balance question | Closed | Normal |  Scottie Schaefer DDS | — | Garth Dooley | — | 6h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 12, 2026 | |
| 09554195 | Foundation match help | Closed | Low |  Marvin Collier | — | Darryl Jacobi | wholesaledamaged | 6h | ●Responded | 5/5 | — | — | Apr 7, 2026 | Apr 12, 2026 | |
| 30555562 | Order arrived damaged | Closed | High |  Katrina Hessel | — | Jacklyn Dare | fragranceshipping | 6h | ●Responded | 5/5 | — | — | Apr 6, 2026 | Apr 12, 2026 |