TicketsAll tickets
Showing 16,001 - 16,050 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 75050020 | Return after 30-day window | Solved | High |  Roel Witting | — |  Jacklyn Dare | gift-card | 17h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |
| 47381099 | Foundation match help | Solved | Low |  Kay Berge | — |  Leonard Waters-Howell | — | 1h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 33500096 | Influencer code not working | Solved | High |  Lila Gutmann | — |  Vilma Gusikowski | wholesale | 1h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | |
| 92036963 | Cancel order request | Solved | High |  Herman Altenwerth | — |  Kaela Friesen | returns | 3h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 87943276 | BOPIS order cancelled at store | Solved | Normal |  Janice Hessel | — |  Amely Pacocha | appshade-matchgift-card | 13h | ⊘Not fired | — | — | — | Jan 28, 2026 | - | |
| 47793094 | Wrong shade sent | Solved | Normal |  Ayana Adams | — | Leonard Waters-Howell | Social | shippinggift-card | 4h | ⊘Not fired | — | — | — | May 11, 2026 | - |
| 84305469 | BOPIS pickup not ready | Solved | Low |  Nannie Fay DDS | — |  Mr. Lonie Hudson | Phone | shade-matchapp | 5h | ●Responded | 4/5 | — | — | Oct 10, 2025 | - |
| 39819967 | App crashes at checkout | Solved | Normal |  Jazlyn Bosco | — |  Yazmin Jast | shippingfragrance | 3h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 84040582 | BOPIS order cancelled at store | Solved | Normal |  Jill Ruecker Sr. | — |  Katrina Johns | Chat | refundwholesalevip | 8h | ●Responded | 4/5 | — | — | May 21, 2026 | - |
| 34403677 | Birthday gift not received | Solved | Normal |  Darrel Kautzer | — | Kaela Friesen | Chat | fragrancebopis | 3h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - |
| 65542167 | Gift card balance question | Solved | Normal |  Nora Schumm | — |  Julie Hodkiewicz | Phone | wholesalereturnssamples | 6h | ●Responded | 5/5 | — | — | Sep 25, 2025 | - |
| 63517252 | Order arrived damaged | Solved | Normal |  Rochelle Schmidt | — | Jacklyn Dare | damagedgift-cardinfluencer | 21h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 46811789 | Insider tier issue | Pending | Low |  Shakira Kiehn | — |  Mr. Eliza Gerhold IV | Chat | — | - | —Skipped | — | — | — | Aug 5, 2025 | - |
| 22465379 | App login problem | Solved | Low |  Ms. Derick Bergstrom | — | Julie Hodkiewicz | fragrance | 1h | ●Responded | 5/5 | — | — | Apr 29, 2026 | - | |
| 13609398 | BOPIS pickup not ready | Solved | Normal |  Calista Franecki PhD | — | Vilma Gusikowski | — | 1d 14h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | |
| 86615719 | Wholesale order question | Solved | Low |  Ebony Bosco | — | Kaela Friesen | Chat | returnsinfluencerloyalty | 1d 14h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - |
| 92338438 | Missing items in shipment | Solved | Low |  Dennis O'Reilly | — | Julie Hodkiewicz | — | 1h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |
| 22817695 | Restock alert for backorder | Pending | Low |  Norwood Crist DDS | — |  Tommy Kuvalis | Chat | loyaltyshipping | - | —Skipped | — | — | — | Dec 4, 2025 | - |
| 83204004 | BOPIS order cancelled at store | Solved | Normal |  Van O'Kon | — | Amely Pacocha | samplesbopisapp | 22h | ●Responded | 5/5 | — | — | Sep 4, 2025 | - | |
| 09334606 | Cancel order request | Solved | Low |  Miss Tammy Hahn | — | Vilma Gusikowski | Social | gift-cardreturnsshipping | 5h | ⊘Not fired | — | — | — | Jul 25, 2025 | - |
| 50793993 | Foundation match help | Solved | Low |  Hildegard Murray | — |  Ignatius Cummerata | wholesaleloyaltyreturns | 2h | ⊘Not fired | — | — | — | Mar 19, 2026 | - | |
| 12810980 | Wholesale order question | Solved | Normal |  Wm Durgan | — | Ignatius Cummerata | loyaltywholesalegift-card | 6h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | |
| 29641353 | Store experience feedback | Open | Normal |  Chad Little | — |  Faith Hilll | — | - | —Skipped | — | — | — | Nov 11, 2025 | - | |
| 21475374 | Allergic reaction concern | Solved | Normal |  Hallie Feest | — | Kaela Friesen | shippingshade-matchfragrance | 1d 1h | ●Responded | 3/5 | — | — | Apr 7, 2026 | - | |
| 20571919 | Order arrived damaged | Solved | Low |  Guy Heller | — | Leonard Waters-Howell | Chat | returnsinfluencer | 5h | ⊘Not fired | — | — | — | Nov 15, 2025 | - |
| 11131359 | Wholesale order question | Solved | High |  Omari Wolf | — |  Kip Schroeder IV | wholesalerefundinfluencer | 4h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - | |
| 18771131 | BOPIS order cancelled at store | Solved | Low |  Kathryn Bogisich | — |  Lily Raynor | shipping | 1h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | |
| 71009760 | Where is my order? | Solved | Normal |  Gennaro Jaskolski | — |  Dr. Mandy McLaughlin | Phone | returns | 18h | ●Responded | 5/5 | — | — | Jul 17, 2025 | - |
| 47658708 | Loyalty points not posting | Solved | Urgent |  Miss Beatrice Dach | — |  Chaz Renner | Chat | — | 21h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - |
| 40241000 | Return after 30-day window | Solved | High |  Lera Reichel DVM | — |  Darryl Jacobi | Chat | — | 13h | ●Responded | 5/5 | — | — | Dec 1, 2025 | - |
| 21455021 | BOPIS pickup not ready | Solved | Urgent |  Kylie Hilll Sr. | — | Amely Pacocha | — | 15h | ●Responded | 5/5 | — | — | Feb 1, 2026 | - | |
| 59037303 | Wholesale order question | Solved | Low |  Miss Edith Rippin | Aurora Hotels Group | Yazmin Jast | — | 6h | ●Responded | 3/5 | — | — | May 21, 2026 | - | |
| 36057787 | BOPIS pickup not ready | Solved | High |  Mr. Rufus Will I | — | Mr. Eliza Gerhold IV | refundloyaltybopis | 1h | ●Responded | 10/11 | — | — | Apr 13, 2026 | - | |
| 73736310 | Refund not received | Solved | High |  Rolando Haag | — |  Eula McKenzie | — | 7d 4h | ⊘Not fired | — | — | — | Apr 1, 2026 | - | |
| 79447851 | Item authenticity concern | Solved | Normal |  Moshe Bode MD | — | Faith Hilll | vip | 2h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 25367281 | Birthday gift not received | Solved | Low |  Eliane Witting IV | — |  Steve O'Conner | Chat | — | 1h | ○Sent, no reply | — | — | — | May 26, 2025 | - |
| 02872618 | BOPIS pickup not ready | Solved | Normal |  Lela Block | — |  Oscar O'Hara | influencerrefundshade-match | 1d | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |
| 80493992 | Shipping cost question | Pending | Normal |  Marques Turner | — | Amely Pacocha | — | - | —Skipped | — | — | — | Aug 22, 2025 | - | |
| 90143352 | Foundation match help | Solved | High |  Mohamed O'Keefe | — | Lily Raynor | — | 13h | ●Responded | 3/5 | — | — | May 27, 2025 | - | |
| 29129930 | Return after 30-day window | Solved | Low | Marques Turner | — | Yazmin Jast | Chat | loyalty | 13h | ⊘Not fired | — | — | — | Apr 22, 2026 | - |
| 84598013 | Price match request | Solved | High |  Tyra Konopelski DDS | — |  Garth Dooley | Chat | fragrancevipreturns | 5h | ●Responded | 5/5 | — | — | Apr 15, 2026 | - |
| 75912998 | Refund not received | Solved | Normal |  Bettye Gislason | — | Darryl Jacobi | Chat | influencer | 16h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - |
| 41510782 | Restock alert for backorder | Solved | High |  Madison Volkman | — | Yazmin Jast | influencer | 3h | ●Responded | 2/5 | — | — | May 30, 2025 | - | |
| 52240193 | App login problem | Solved | Urgent |  Roland Ortiz-McGlynn | — | Faith Hilll | Chat | influencer | 4h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - |
| 39378774 | Refund not received | Solved | Normal | Eliane Witting IV | — | Ignatius Cummerata | Chat | apployaltyshade-match | 2d 3h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - |
| 68616820 | Refund not received | Solved | High |  Lela Conn | — | Amely Pacocha | Social | — | 10h | ⊘Not fired | — | — | — | Jul 6, 2025 | - |
| 82862383 | Where is my order? | Pending | Normal |  Brandi Wehner | — |  Mr. Skyla Trantow | loyaltyshipping | - | —Skipped | — | — | — | Oct 15, 2025 | - | |
| 85270012 | App crashes at checkout | Solved | Normal |  Mr. Tommie Haley II | — | Eula McKenzie | shippingwholesale | 3h | ●Responded | 5/5 | — | — | May 6, 2026 | - | |
| 16714855 | Pro discount enrollment | Solved | Normal |  Alvena Hartmann | — | Steve O'Conner | — | 5h | ●Responded | 10/11 | — | — | Feb 4, 2026 | - | |
| 74878686 | Missing samples in order | Solved | Normal |  Savanna Breitenberg | — | Yazmin Jast | Chat | — | 16h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - |