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Showing 16,701 - 16,750 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 86187727 | Price match request | Solved | Low |  Ayana Hane | — |  Mr. Cade Senger | Chat | shade-match | 19h | ⊘Not fired | — | — | — | Aug 20, 2025 | - |
| 46121721 | Cancel order request | Solved | Normal |  Margaret Jakubowski DDS | — |  Garth Dooley | Chat | bopis | 2h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 80556816 | Wholesale order question | Solved | Normal |  Meghan McClure | — |  Tommy Kuvalis | Chat | — | 20h | ⊘Not fired | — | — | — | Aug 25, 2025 | - |
| 50347749 | Refund not received | Solved | Normal |  Horace Satterfield | — |  Amely Pacocha | gift-cardinfluencer | 1d | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |
| 84323888 | Wholesale order question | Solved | High |  Ms. August Greenfelder | — | Garth Dooley | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 91428252 | Klarna / Afterpay split issue | Solved | Urgent |  Claire Hyatt | — |  Mr. Eliza Gerhold IV | — | 3h | ○Sent, no reply | — | — | — | Nov 30, 2025 | - | |
| 05366781 | Insider tier issue | Solved | Normal |  Jayne Nader I | — |  Vilma Gusikowski | — | 23h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | |
| 80908056 | Insider tier issue | Solved | Urgent |  Jonatan Hammes-Toy | — |  Darryl Jacobi | vipreturnsfragrance | 16h | ●Responded | 5/5 | — | — | May 1, 2026 | - | |
| 55875331 | Refund not received | Open | Normal |  Mr. Lauretta Gulgowski Jr. | — |  Mr. Skyla Trantow | fragranceshade-match | - | —Skipped | — | — | — | Feb 17, 2026 | - | |
| 96786177 | Discount code not working | Solved | Urgent |  Pauline Maggio | — | Mr. Eliza Gerhold IV | — | 5h | ●Responded | 4/5 | — | — | Jan 12, 2026 | - | |
| 34777889 | Missing samples in order | Open | Urgent |  Timothy Corkery | — |  Ignatius Cummerata | — | - | —Skipped | — | — | — | Mar 12, 2026 | - | |
| 00730256 | Pro discount enrollment | Solved | Low |  Velda Baumbach | — |  Leonard Waters-Howell | samplesdamagedapp | 5h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |
| 89140945 | Question about product ingredients | Solved | Normal |  Mrs. Evelyn Dare PhD | — | Mr. Cade Senger | gift-card | 1d | ⊘Not fired | — | — | — | Aug 12, 2025 | - | |
| 89526501 | Gift card balance question | Solved | Normal |  Abe Smitham | — |  Eula McKenzie | Phone | — | 6h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - |
| 41928418 | Allergic reaction concern | Solved | Normal |  Fredrick Franey | — |  Lily Raynor | — | 9h | ●Responded | 3/5 | — | — | Nov 25, 2025 | - | |
| 58634684 | Cancel order request | Open | Normal |  Mr. Alonzo Effertz | — | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Jan 19, 2026 | - |
| 15753329 | BOPIS order cancelled at store | Solved | Normal |  Dora Mills-Koepp | — |  Katrina Johns | shade-match | 4h | ●Responded | 10/11 | — | — | Sep 12, 2025 | - | |
| 17053543 | Klarna / Afterpay split issue | Pending | Low |  Waino Fadel | — | Leonard Waters-Howell | app | - | —Skipped | — | — | — | May 21, 2026 | - | |
| 96139992 | Cancel subscription / Auto-replenish | Solved | High |  Loyal Jerde | — |  Oscar O'Hara | Chat | — | 5h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - |
| 02046415 | Influencer code not working | Solved | Low |  Jordi Gulgowski-Kautzer | — | Lily Raynor | refund | 16h | ●Responded | 5/5 | — | — | May 30, 2025 | - | |
| 74972595 | Wrong shade sent | Solved | Urgent |  Stacy Barrows III | — | Mr. Cade Senger | shippingloyalty | 23h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 65873144 | App crashes at checkout | Solved | Normal |  Oma Kutch Sr. | — |  Kaela Friesen | Chat | bopis | 1h | ○Sent, no reply | — | — | — | May 14, 2026 | - |
| 16391552 | Cancel subscription / Auto-replenish | Solved | Low |  Lessie Rodriguez | — |  Miss Amber Hintz Sr. | Chat | shipping | 2d 23h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - |
| 99321130 | Return after 30-day window | Solved | Normal |  Leigh Breitenberg IV | — | Tommy Kuvalis | apployalty | 17h | ●Responded | 10/11 | — | — | Aug 7, 2025 | - | |
| 05721226 | Shipping cost question | Solved | High |  Lula Mraz | — |  Yazmin Jast | — | 6h | ○Sent, no reply | — | — | — | May 26, 2025 | - | |
| 37543508 | Influencer code not working | Pending | Normal |  Marvin Collier | — |  Mr. Lonie Hudson | Phone | loyaltydamaged | - | —Skipped | — | — | — | Nov 17, 2025 | - |
| 69722539 | Cancel order request | Solved | High |  Delbert Morar DVM | — | Kaela Friesen | damagedvip | 9h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 73811544 | Loyalty points not posting | Solved | High |  Cortney Lakin | — |  Faith Hilll | Phone | — | 18h | ●Responded | 5/5 | — | — | Jul 21, 2025 | - |
| 53498073 | Restock alert for backorder | Solved | Normal |  Mr. Benjamin Ryan | — | Mr. Cade Senger | Chat | samples | 14h | ●Responded | 4/11 | — | — | Feb 3, 2026 | - |
| 90771402 | Foundation match help | Pending | Low |  Abraham Veum | — | Mr. Eliza Gerhold IV | Chat | bopis | - | —Skipped | — | — | — | Mar 5, 2026 | - |
| 43513855 | Missing items in shipment | Solved | High |  Alex O'Conner-Konopelski | — | Kaela Friesen | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 62702902 | Question about product ingredients | Pending | Normal |  Britney Kilback-Bartell | — | Mr. Lonie Hudson | wholesaleshippinggift-card | - | —Skipped | — | — | — | Aug 22, 2025 | - | |
| 92287089 | Where is my order? | Pending | Normal |  Harvey Reichert | — |  Jacklyn Dare | shippingrefund | - | —Skipped | — | — | — | Dec 26, 2025 | - | |
| 71844350 | Address change after shipping | Open | Low |  Rory Blanda | — |  Julie Hodkiewicz | bopis | - | —Skipped | — | — | — | Nov 13, 2025 | - | |
| 65227055 | Question about product ingredients | Solved | Normal |  Drew Ankunding | — | Vilma Gusikowski | — | 21h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |
| 99288611 | Cancel subscription / Auto-replenish | Solved | Normal |  Shelia Ritchie | — |  Chaz Renner | damagedappinfluencer | 4h | ○Sent, no reply | — | — | — | Apr 5, 2026 | - | |
| 72124258 | Lost package follow-up | Solved | Normal | Meghan McClure | — | Vilma Gusikowski | Chat | appsampleswholesale | 5h | ●Responded | 1/5 | — | — | Jun 6, 2025 | - |
| 89352320 | Lost package follow-up | Solved | Low |  Hugh Schroeder | — | Miss Amber Hintz Sr. | damaged | 2h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 51987749 | Birthday gift not received | Solved | Normal |  Florida Homenick | — | Mr. Skyla Trantow | Chat | shade-matchgift-card | 4h | ●Responded | 5/5 | — | — | May 22, 2026 | - |
| 81923356 | Wrong shade sent | Solved | High |  Vicky Gulgowski | — | Katrina Johns | Chat | — | 2h | ⊘Not fired | — | — | — | Jun 6, 2025 | - |
| 04954867 | App login problem | Solved | Normal |  Carol Morissette | — | Oscar O'Hara | Chat | influencervipshade-match | 2h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - |
| 93621160 | Refund not received | Solved | Normal |  Mallory Little | — | Amely Pacocha | fragrancereturnsrefund | 1d 10h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |
| 46775610 | Restock alert for backorder | Solved | Normal |  Lesly Watsica | — | Leonard Waters-Howell | Phone | shade-matchgift-cardvip | 16h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - |
| 80365265 | Refund not received | Solved | High |  Dereck Torphy | — | Mr. Eliza Gerhold IV | Chat | loyaltyapp | 12h | ○Sent, no reply | — | — | — | May 13, 2026 | - |
| 21402483 | Wholesale order question | Solved | Normal |  Marcelo Zemlak | — | Tommy Kuvalis | Chat | influencerreturns | 14h | ⊘Not fired | — | — | — | Feb 5, 2026 | - |
| 68699239 | Address change after shipping | Solved | Normal |  Carlton Stoltenberg | — | Eula McKenzie | — | 4h | ●Responded | 4/5 | — | — | Aug 11, 2025 | - | |
| 42325002 | BOPIS pickup not ready | Solved | Low |  Patty Balistreri | — | Leonard Waters-Howell | — | 4h | ⊘Not fired | — | — | — | Jul 20, 2025 | - | |
| 79676581 | Lost package follow-up | Solved | High |  Josephine Bins | — | Faith Hilll | bopisrefund | 13h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 02495490 | Missing items in shipment | Solved | Low |  Owen Carter | — | Eula McKenzie | samplesinfluencergift-card | 1h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 67964985 | Birthday gift not received | Solved | Normal |  Aurelie Wilderman III | — | Mr. Skyla Trantow | Chat | — | 1d 11h | ●Responded | 4/5 | — | — | Sep 16, 2025 | - |