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Showing 17,051 - 17,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 21608815 | Pro discount enrollment | Pending | Normal |  Marcelo Zemlak | — |  Leonard Waters-Howell | loyaltyfragranceapp | - | —Skipped | — | — | — | Aug 22, 2025 | - | |
| 70904067 | Order arrived damaged | Solved | Normal |  Miss Edith Rippin | Aurora Hotels Group |  Jacklyn Dare | Chat | fragranceappvip | 2d 4h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - |
| 08894255 | Pro discount enrollment | Solved | High |  Hester Larkin | — |  Mr. Lonie Hudson | — | 13h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | |
| 33847979 | Allergic reaction concern | Solved | Low |  Reagan Erdman | — | Leonard Waters-Howell | — | 5h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 17252462 | BOPIS order cancelled at store | Open | High |  Adaline Mohr | — | Mr. Lonie Hudson | Phone | gift-cardrefundwholesale | - | —Skipped | — | — | — | Dec 19, 2025 | - |
| 92131910 | Allergic reaction concern | Solved | Normal |  Elnora Yundt | — |  Amely Pacocha | fragrancevipapp | 2h | ●Responded | 9/11 | — | — | Dec 17, 2025 | - | |
| 77162032 | Return after 30-day window | Solved | Normal |  Frederique Huels | — | Mr. Lonie Hudson | samplesgift-cardinfluencer | 1d 1h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 29106658 | Cancel order request | Pending | Normal |  Wm Durgan | — |  Katrina Johns | Chat | — | - | —Skipped | — | — | — | Dec 16, 2025 | - |
| 68246377 | Cancel subscription / Auto-replenish | Solved | Normal |  Nikolas Terry | — |  Steve O'Conner | fragrancereturnsdamaged | 2h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 00978688 | Restock alert for backorder | Solved | Normal |  Kelli Klocko | — |  Kip Schroeder IV | damaged | 1h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - | |
| 82913651 | Restock alert for backorder | Pending | Normal |  Marilou Luettgen | — |  Julie Hodkiewicz | shippingshade-match | - | —Skipped | — | — | — | Nov 2, 2025 | - | |
| 32388997 | Insider tier issue | Solved | Urgent |  Reta Cole-Crist | — | Katrina Johns | Phone | — | 6h | ⊘Not fired | — | — | — | Jan 9, 2026 | - |
| 15423382 | Allergic reaction concern | Open | Normal |  Merritt Gibson | — |  Tommy Kuvalis | returns | - | —Skipped | — | — | — | Oct 23, 2025 | - | |
| 87060217 | Return after 30-day window | Solved | Low |  Dr. Carl Zieme | — | Julie Hodkiewicz | shipping | 15h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 58454356 | Klarna / Afterpay split issue | Pending | Normal |  Elyse Ernser | — | Julie Hodkiewicz | Chat | gift-cardinfluencer | - | —Skipped | — | — | — | Aug 8, 2025 | - |
| 49802588 | Klarna / Afterpay split issue | Solved | Normal |  Pam Carter | — |  Mr. Skyla Trantow | refund | 5h | ⊘Not fired | — | — | — | Oct 19, 2025 | - | |
| 32585845 | Item authenticity concern | Solved | Normal |  Frankie Emard-Reinger | — | Leonard Waters-Howell | — | 2h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |
| 34975925 | Refund not received | Solved | Normal |  Mr. Magdalena Reynolds | — | Julie Hodkiewicz | bopisfragrancewholesale | 3h | ●Responded | 5/5 | — | — | Feb 10, 2026 | - | |
| 16347483 | Discount code not working | Solved | High |  Lula Mraz | — |  Garth Dooley | Chat | shade-matchfragrance | 3h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 69462159 | Allergic reaction concern | Solved | Normal |  Mr. Nickolas Pouros | — |  Mr. Eliza Gerhold IV | Phone | loyaltyreturnsrefund | 3h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - |
| 22931819 | Missing items in shipment | Pending | Normal |  Neil Pfeffer | — | Jacklyn Dare | Chat | loyalty | - | —Skipped | — | — | — | Jun 20, 2025 | - |
| 96316339 | Gift card balance question | Solved | Normal |  Estefania Donnelly | — |  Mr. Cade Senger | — | 6h | ●Responded | 5/5 | — | — | Jul 30, 2025 | - | |
| 85005355 | Return after 30-day window | Solved | Normal |  Sienna Morar | — |  Faith Hilll | Chat | — | 6h | ○Sent, no reply | — | — | — | May 13, 2026 | - |
| 53981685 | Influencer code not working | Solved | Normal |  Mr. Damon Friesen | — |  Yazmin Jast | Phone | — | 13h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - |
| 81944395 | Order arrived damaged | Solved | Normal |  Julien Bins | — |  Dr. Mandy McLaughlin | bopis | 3d | ●Responded | 9/11 | — | — | Sep 25, 2025 | - | |
| 40448392 | Lost package follow-up | Solved | Normal |  Martin Altenwerth | — | Mr. Lonie Hudson | fragrance | 23h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 14369475 | Missing items in shipment | Solved | High |  Daniella Berge | — | Katrina Johns | loyaltyinfluencershade-match | 7h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 85931448 | Pro discount enrollment | Solved | Normal |  Sean Farrell Sr. | — | Jacklyn Dare | shade-matchfragrance | 2h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 29460825 | Shipping cost question | Pending | High |  Darla Torp-McClure PhD | — |  Chaz Renner | Chat | influencer | - | —Skipped | — | — | — | Mar 9, 2026 | - |
| 34498823 | Price match request | Solved | Urgent |  Jason Kuhlman | — | Amely Pacocha | bopisapp | 1h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |
| 73644478 | BOPIS order cancelled at store | Solved | Normal |  Raymond Feest | — |  Eula McKenzie | shade-matchsamplesgift-card | 12h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |
| 42604135 | BOPIS pickup not ready | Solved | Normal |  Mr. Cletus Conn PhD | — | Katrina Johns | Chat | — | 16h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 50295004 | Wholesale order question | Solved | Normal |  Dr. George Cummings | — | Yazmin Jast | Chat | bopisreturns | 22h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - |
| 33765249 | Lost package follow-up | Solved | High |  Mr. Ronald Fahey | Atlas Hospitality | Kip Schroeder IV | shade-matchrefundinfluencer | 8h | ⊘Not fired | — | — | — | Apr 29, 2026 | - | |
| 05061956 | Order arrived damaged | Pending | Low |  Shea Berge | — | Garth Dooley | Chat | — | - | —Skipped | — | — | — | Sep 17, 2025 | - |
| 19572925 | Refund not received | Solved | Normal |  Cathy O'Keefe | — | Yazmin Jast | Chat | — | 5h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - |
| 75685772 | Klarna / Afterpay split issue | Solved | Normal |  Eugene Spencer | — | Katrina Johns | Social | damaged | 20h | ⊘Not fired | — | — | — | Oct 30, 2025 | - |
| 39688256 | Loyalty points not posting | Solved | Normal |  Tressie Cassin-Muller | — | Dr. Mandy McLaughlin | gift-cardshade-matchloyalty | 13h | ●Responded | 10/11 | — | — | Feb 19, 2026 | - | |
| 90427631 | Allergic reaction concern | Solved | Low |  Ana Senger | — |  Ignatius Cummerata | returns | 2h | ●Responded | 4/11 | — | — | Mar 20, 2026 | - | |
| 25508118 | Wholesale order question | Pending | High |  Henrietta Jacobi DDS | — | Leonard Waters-Howell | shipping | - | —Skipped | — | — | — | Aug 25, 2025 | - | |
| 48620416 | Influencer code not working | Solved | High |  Charlotte Abernathy III | — | Steve O'Conner | Chat | shippingbopis | 20h | ●Responded | 9/11 | — | — | Nov 28, 2025 | - |
| 96548664 | Restock alert for backorder | Solved | Low |  Barbara Herman | — | Eula McKenzie | samples | 12h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 46510761 | BOPIS pickup not ready | Solved | Normal |  April Abernathy | — | Ignatius Cummerata | Chat | wholesalesamplesreturns | 12h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - |
| 86663675 | Allergic reaction concern | Solved | Normal |  Wilmer Luettgen | — | Amely Pacocha | shade-matchloyaltygift-card | 4d 19h | ○Sent, no reply | — | — | — | May 2, 2026 | - | |
| 33085960 | Influencer code not working | Solved | Urgent |  Ben Mills | — | Garth Dooley | Chat | — | 11h | ●Responded | 4/5 | — | — | Apr 14, 2026 | - |
| 15103032 | Insider tier issue | Solved | Normal |  Jerry Cruickshank | — | Mr. Eliza Gerhold IV | refundapp | 1h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 90239872 | Where is my order? | Solved | Low |  Rogelio Koch | — | Dr. Mandy McLaughlin | loyalty | 1d 8h | ○Sent, no reply | — | — | — | May 11, 2026 | - | |
| 51670263 | App login problem | Solved | Low |  Bert Terry | — | Eula McKenzie | Phone | — | 10h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - |
| 92922370 | Store experience feedback | Solved | Normal |  Alex O'Conner-Konopelski | — |  Miss Amber Hintz Sr. | Chat | — | 22h | ⊘Not fired | — | — | — | Sep 8, 2025 | - |
| 38118033 | Store experience feedback | Solved | Normal |  Matthew Mann | — | Amely Pacocha | damagedshade-matchgift-card | 3h | ⊘Not fired | — | — | — | Sep 17, 2025 | - |