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Showing 17,151 - 17,200 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 79134259 | Refund not received | Solved | Normal |  Mrs. Chelsea Grant | — |  Miss Amber Hintz Sr. | fragrance | 11h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |
| 76808514 | Insider tier issue | Solved | Normal |  Santos Douglas | — |  Mr. Cade Senger | gift-card | 1h | ●Responded | 2/5 | — | — | Nov 1, 2025 | - | |
| 96293301 | Refund not received | Solved | Normal |  Aubree Stroman PhD | — |  Jacklyn Dare | returnsapp | 2d 11h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 04313624 | Discount code not working | Open | Low |  Stacy McLaughlin | — |  Ignatius Cummerata | wholesale | - | —Skipped | — | — | — | Jul 24, 2025 | - | |
| 12803510 | Insider tier issue | Solved | Urgent |  Daniel Miller | — | Ignatius Cummerata | Chat | damaged | 1h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - |
| 56428397 | Lost package follow-up | Solved | Normal |  Brittany Tromp | — |  Lily Raynor | Chat | — | 2h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - |
| 07513841 | BOPIS order cancelled at store | Solved | High |  Miss Beth Zboncak Sr. | — |  Leonard Waters-Howell | samplesshade-match | 4h | ●Responded | 4/5 | — | — | Mar 26, 2026 | - | |
| 54061147 | Shipping cost question | Solved | High |  Michael Raynor | — |  Mr. Skyla Trantow | refundreturnswholesale | 22h | ⊘Not fired | — | — | — | Feb 24, 2026 | - | |
| 85942236 | Klarna / Afterpay split issue | Solved | High |  Carlos Beer | — | Miss Amber Hintz Sr. | loyaltyvip | 2d 6h | ●Responded | 3/5 | — | — | Nov 3, 2025 | - | |
| 34921794 | Restock alert for backorder | Solved | Normal |  Braden Hodkiewicz | — |  Katrina Johns | Chat | shippingfragrancedamaged | 1d 7h | ●Responded | 3/5 | — | — | Feb 17, 2026 | - |
| 40338983 | Klarna / Afterpay split issue | Solved | Normal |  Jeannette Bosco-Grimes | — | Lily Raynor | loyaltywholesale | 18h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | |
| 62203130 | Discount code not working | Solved | Normal |  Michelle Schaefer | — | Jacklyn Dare | samples | 1h | ●Responded | 5/5 | — | — | Apr 4, 2026 | - | |
| 10425545 | Cancel order request | Solved | Normal |  Burley Jacobson | — |  Chaz Renner | Chat | fragrance | 23h | ○Sent, no reply | — | — | — | May 7, 2026 | - |
| 11998207 | Order arrived damaged | Open | Normal |  Phyllis Bartell | — |  Kip Schroeder IV | Chat | loyalty | - | —Skipped | — | — | — | Dec 3, 2025 | - |
| 28324914 | Pro discount enrollment | Pending | Normal |  Joel Runolfsdottir | — | Chaz Renner | Chat | refundappvip | - | —Skipped | — | — | — | Sep 22, 2025 | - |
| 99699843 | Refund not received | Solved | Normal | Jeannette Bosco-Grimes | — | Miss Amber Hintz Sr. | refundsamples | 2d 6h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 44522917 | Discount code not working | Pending | Normal |  Jay Langosh | — |  Darryl Jacobi | Phone | returnsdamagedvip | - | —Skipped | — | — | — | Mar 9, 2026 | - |
| 74630038 | Missing samples in order | Solved | Low |  Mrs. Geneva Orn | — |  Garth Dooley | loyaltydamagedsamples | 2h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 91286078 | Restock alert for backorder | Open | High |  Mr. Alonzo Effertz | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | May 4, 2026 | - | |
| 29843329 | Refund not received | Solved | Low |  Molly Leffler | — | Lily Raynor | loyalty | 2h | ⊘Not fired | — | — | — | Dec 10, 2025 | - | |
| 42889973 | App login problem | Solved | Urgent |  Laisha Gusikowski | — | Darryl Jacobi | — | 2d 4h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | |
| 76932501 | Influencer code not working | Solved | Normal |  Lorraine Kunze | — |  Amely Pacocha | damagedrefundwholesale | 18h | ●Responded | 5/5 | — | — | Apr 18, 2026 | - | |
| 32400018 | App crashes at checkout | Solved | High |  Citlalli Welch I | — | Mr. Skyla Trantow | Chat | refunddamaged | 3h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - |
| 54070293 | Missing items in shipment | Solved | Normal |  Tracy Fadel | — | Garth Dooley | Chat | — | 7h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - |
| 33586190 | BOPIS order cancelled at store | Solved | Normal |  Elsie Schumm | — | Julie Hodkiewicz | Chat | fragranceshade-matchsamples | 2h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - |
| 62531783 | Klarna / Afterpay split issue | Solved | Normal |  Nick Murray | — |  Mr. Eliza Gerhold IV | Chat | appfragrance | 1h | ●Responded | 5/5 | — | — | Feb 3, 2026 | - |
| 57892468 | Restock alert for backorder | Solved | Normal |  Lacy Jerde | — |  Faith Hilll | — | 6h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |
| 52338665 | Store experience feedback | Solved | Normal |  Tammy Streich-Hegmann | — | Darryl Jacobi | fragrancerefundapp | 3h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 86528139 | Refund not received | Solved | High |  Kristian Shanahan | — | Mr. Eliza Gerhold IV | appgift-card | 6h | ⊘Not fired | — | — | — | Mar 6, 2026 | - | |
| 19057865 | App login problem | Solved | Normal |  Kristopher Rogahn | — | Katrina Johns | influencersamplesdamaged | 5d 18h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 23586541 | App login problem | Pending | Normal |  Kody Kling | — | Chaz Renner | Chat | — | - | —Skipped | — | — | — | Oct 30, 2025 | - |
| 65092505 | Insider tier issue | Open | Normal |  Adriel Terry | — | Chaz Renner | — | - | —Skipped | — | — | — | Oct 3, 2025 | - | |
| 99564094 | Where is my order? | Pending | Normal |  Lorraine Carroll Jr. | — | Kip Schroeder IV | loyaltyvip | - | —Skipped | — | — | — | Mar 7, 2026 | - | |
| 84631443 | App login problem | Solved | Normal |  Darrick Haley | — | Faith Hilll | — | 1d | ●Responded | 5/5 | — | — | Oct 20, 2025 | - | |
| 23334040 | Refund not received | Solved | Urgent |  Joshua Douglas | — | Faith Hilll | Chat | — | 6h | ●Responded | 10/11 | — | — | Apr 17, 2026 | - |
| 05702553 | Insider tier issue | Solved | Normal |  Clara Brekke | — | Faith Hilll | Social | bopis | 8h | ⊘Not fired | — | — | — | Nov 19, 2025 | - |
| 92506123 | Question about product ingredients | Open | Normal |  Ana Okuneva-Sanford | — |  Kaela Friesen | Chat | shade-matchgift-card | - | —Skipped | — | — | — | Dec 1, 2025 | - |
| 79982217 | Address change after shipping | Solved | Low |  Ms. Priscilla Ebert | — | Jacklyn Dare | fragrancewholesale | 17h | ●Responded | 4/5 | — | — | Jun 7, 2025 | - | |
| 79557686 | Gift card balance question | Solved | Normal |  Jovanny Upton | — | Faith Hilll | shippingfragranceloyalty | 19h | ●Responded | 5/5 | — | — | Jan 22, 2026 | - | |
| 69398490 | Lost package follow-up | Solved | Low |  Sabrina Klocko | — |  Steve O'Conner | Chat | — | 2h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |
| 96175034 | Question about product ingredients | Solved | Normal |  Eloy Dicki | — | Ignatius Cummerata | Chat | fragrance | 6h | ●Responded | 5/5 | — | — | Aug 24, 2025 | - |
| 33950129 | Wrong shade sent | Solved | Normal |  Ashlynn Zulauf | — |  Vilma Gusikowski | Chat | influencerwholesale | 8h | ●Responded | 5/5 | — | — | Nov 21, 2025 | - |
| 57343772 | BOPIS order cancelled at store | Solved | Urgent |  Billie Okuneva | — | Kaela Friesen | appshippinginfluencer | 1h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |
| 90989748 | App crashes at checkout | Solved | High |  Myron Watsica | — | Julie Hodkiewicz | shippingbopisshade-match | 1d 19h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 46685423 | Pro discount enrollment | Solved | Normal |  Curtis Bednar | — | Lily Raynor | Chat | influencerbopiswholesale | 19h | ⊘Not fired | — | — | — | Jan 5, 2026 | - |
| 53641331 | Allergic reaction concern | Solved | Normal |  Joe Denesik | — | Julie Hodkiewicz | — | 2h | ●Responded | 2/5 | — | — | Apr 6, 2026 | - | |
| 66047577 | BOPIS pickup not ready | Open | Normal |  Katelyn Dickens Jr. | — | Garth Dooley | gift-card | - | —Skipped | — | — | — | Aug 21, 2025 | - | |
| 37110971 | Birthday gift not received | Pending | Normal |  Miss Emma Weimann | — | Katrina Johns | Chat | vip | - | —Skipped | — | — | — | Apr 17, 2026 | - |
| 32504747 | Allergic reaction concern | Pending | Low |  Nannie Schinner | — | Mr. Eliza Gerhold IV | bopisfragrancereturns | - | —Skipped | — | — | — | Apr 10, 2026 | - | |
| 53891458 | Wholesale order question | Pending | Normal |  Reagan Erdman | — |  Yazmin Jast | fragranceapp | - | —Skipped | — | — | — | Apr 23, 2026 | - |