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Showing 18,351 - 18,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 14382431 | Wholesale order question | Solved | Normal |  Lela Conn | — |  Steve O'Conner | Social | damaged | 5h | ⊘Not fired | — | — | — | Nov 26, 2025 | - |
| 86735731 | Lost package follow-up | Solved | Normal |  Dr. Timmy Ondricka | — |  Jacklyn Dare | Chat | shade-match | 4h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 81042266 | Wrong shade sent | Solved | Normal |  Emiliano Wiegand | — | Steve O'Conner | shade-matchgift-card | 1d | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | |
| 36129346 | Address change after shipping | Solved | Normal |  Ron Jakubowski DVM | — | Steve O'Conner | Phone | — | 17h | ⊘Not fired | — | — | — | Jun 13, 2025 | - |
| 99834309 | Missing samples in order | Solved | Urgent |  Roy D'Amore | — |  Amely Pacocha | Phone | vipgift-card | 6h | ●Responded | 3/5 | — | — | Nov 5, 2025 | - |
| 07142023 | App crashes at checkout | Solved | Low |  Mr. Jerry Murazik | — |  Chaz Renner | refundsamples | 3d 5h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |
| 78622200 | Klarna / Afterpay split issue | Solved | Normal |  Idella Goldner-Rodriguez | — |  Ignatius Cummerata | Chat | — | 1d 1h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - |
| 58378080 | Restock alert for backorder | Pending | Normal |  Felix Hartmann | — |  Miss Amber Hintz Sr. | returnsinfluencerwholesale | - | —Skipped | — | — | — | Mar 14, 2026 | - | |
| 53488177 | Question about product ingredients | Solved | Normal |  Roy Cronin | — |  Mr. Skyla Trantow | refunddamagedsamples | 1d 6h | ○Sent, no reply | — | — | — | Dec 7, 2025 | - | |
| 65956061 | Birthday gift not received | Solved | Low |  Myrtle Pagac | — |  Leonard Waters-Howell | damagedshippingrefund | 12h | ●Responded | 5/5 | — | — | Aug 20, 2025 | - | |
| 14368759 | Address change after shipping | Open | Normal |  April Abernathy | — |  Dr. Mandy McLaughlin | Chat | — | - | —Skipped | — | — | — | Jul 8, 2025 | - |
| 60228818 | Birthday gift not received | Solved | Normal |  Randall Kirlin | — | Amely Pacocha | Chat | fragrancegift-card | 2h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - |
| 66140658 | Question about product ingredients | Solved | Normal |  Katrina Hessel | — | Mr. Skyla Trantow | appdamaged | 3h | ●Responded | 5/5 | — | — | Jan 9, 2026 | - | |
| 06016851 | Refund not received | Solved | Normal |  Michelle Schaefer | — | Mr. Skyla Trantow | bopis | 2d 16h | ○Sent, no reply | — | — | — | Mar 29, 2026 | - | |
| 95723157 | BOPIS order cancelled at store | Solved | Normal |  Martin Altenwerth | — | Steve O'Conner | Chat | gift-cardsamplesdamaged | 1d 2h | ●Responded | 1/5 | — | — | Sep 24, 2025 | - |
| 82182785 | App login problem | Pending | Normal |  Tomasa Crooks | — |  Julie Hodkiewicz | influencerbopis | - | —Skipped | — | — | — | Jan 16, 2026 | - | |
| 75277991 | Cancel order request | Pending | Low |  Aric Ratke | — |  Garth Dooley | Social | refund | - | —Skipped | — | — | — | Sep 16, 2025 | - |
| 14980166 | Birthday gift not received | Solved | Normal |  Earnest Purdy | — | Ignatius Cummerata | refundwholesale | 3h | ●Responded | 4/5 | — | — | Nov 25, 2025 | - | |
| 60700490 | Price match request | Solved | Normal |  Ellie Gulgowski | — |  Katrina Johns | — | 17h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 67092811 | Store experience feedback | Solved | Normal |  Dr. Terence Ruecker | — | Steve O'Conner | Chat | returnsshipping | 6h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - |
| 71368968 | Refund not received | Solved | Normal |  Lester Morar | — | Katrina Johns | Phone | loyalty | 5h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 84667260 | Birthday gift not received | Solved | High |  Ms. Priscilla Ebert | — |  Kaela Friesen | appdamagedsamples | 1h | ●Responded | 5/5 | — | — | Sep 28, 2025 | - | |
| 30788794 | Cancel order request | Pending | Normal |  Dee Rempel | — | Dr. Mandy McLaughlin | Chat | wholesaleapp | - | —Skipped | — | — | — | Dec 25, 2025 | - |
| 42556324 | Item authenticity concern | Solved | Normal |  Katelyn Dickens Jr. | — |  Darryl Jacobi | Chat | vip | 22h | ●Responded | 10/11 | — | — | Nov 18, 2025 | - |
| 56254521 | Order arrived damaged | Solved | Normal |  Karla Conroy | — | Mr. Skyla Trantow | Chat | damagedloyalty | 1h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - |
| 64103041 | Insider tier issue | Solved | Urgent |  Catherine Walter | — | Steve O'Conner | samplesdamagedapp | 6h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |
| 66382304 | Missing items in shipment | Solved | Normal |  Britney Kilback-Bartell | — | Darryl Jacobi | Social | refundloyaltysamples | 19h | ⊘Not fired | — | — | — | Sep 5, 2025 | - |
| 05179169 | Lost package follow-up | Open | Urgent |  Josh Dooley | — | Mr. Skyla Trantow | Chat | vipshipping | - | —Skipped | — | — | — | Sep 19, 2025 | - |
| 68668540 | Question about product ingredients | Solved | Normal |  Hans Jones | — |  Tommy Kuvalis | Social | vipappbopis | 23h | ⊘Not fired | — | — | — | Feb 4, 2026 | - |
| 67394118 | Lost package follow-up | Solved | Normal |  Skyla Hansen | Highland Apothecary Co | Amely Pacocha | Chat | app | 8h | ⊘Not fired | — | — | — | Jul 18, 2025 | - |
| 52417967 | Refund not received | Solved | Normal |  Ted Swift | — | Julie Hodkiewicz | — | 1h | ●Responded | 5/5 | — | — | Feb 15, 2026 | - | |
| 45859683 | Gift card balance question | Solved | Normal |  Connie Wuckert | — | Miss Amber Hintz Sr. | — | 1d 5h | ●Responded | 2/5 | — | — | Aug 13, 2025 | - | |
| 68328371 | Address change after shipping | Pending | Normal |  Stacy Barrows III | — |  Oscar O'Hara | — | - | —Skipped | — | — | — | Sep 25, 2025 | - | |
| 86963414 | Allergic reaction concern | Solved | Low |  Hudson Tromp | — |  Eula McKenzie | Phone | damagedwholesalesamples | 2d 7h | ●Responded | 1/5 | — | — | Jul 15, 2025 | - |
| 85951172 | Insider tier issue | Open | Normal |  Jazlyn Bosco | — | Jacklyn Dare | — | - | —Skipped | — | — | — | Jun 25, 2025 | - | |
| 52499836 | Store experience feedback | Solved | Urgent |  Kaitlin Weber | — |  Lily Raynor | influencerapployalty | 12h | ●Responded | 1/5 | — | — | Nov 7, 2025 | - | |
| 64682614 | Price match request | Solved | Normal |  Heidi Schimmel | — | Julie Hodkiewicz | samplesfragrance | 2h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |
| 82914744 | Store experience feedback | Solved | Normal |  Tyra Konopelski DDS | — | Mr. Skyla Trantow | Chat | wholesaleshippingvip | 11h | ●Responded | 7/11 | — | — | Feb 12, 2026 | - |
| 34844038 | Wrong shade sent | Solved | Normal |  Harry Grimes | — | Julie Hodkiewicz | wholesale | 3h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 81381405 | Missing items in shipment | Pending | Normal |  Shelley Kerluke | — | Katrina Johns | Social | viprefund | - | —Skipped | — | — | — | Jan 14, 2026 | - |
| 34721168 | Where is my order? | Pending | Normal |  Ms. Dagmar Cremin | — | Julie Hodkiewicz | apprefund | - | —Skipped | — | — | — | Sep 11, 2025 | - | |
| 67691737 | Allergic reaction concern | Pending | Normal |  Faith Ziemann | — | Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Jul 3, 2025 | - |
| 63402780 | Where is my order? | Solved | Normal |  Forrest Hagenes | — | Darryl Jacobi | Chat | — | 4h | ●Responded | 5/5 | — | — | Jul 14, 2025 | - |
| 43669982 | App crashes at checkout | Solved | Normal |  Kirk Block | — |  Mr. Cade Senger | Chat | influencergift-cardwholesale | 20h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 03779258 | Cancel subscription / Auto-replenish | Open | High |  Glenn Little DVM | — | Miss Amber Hintz Sr. | samples | - | —Skipped | — | — | — | Jul 14, 2025 | - | |
| 38393101 | Missing items in shipment | Solved | Low |  Josephine Morissette | — | Darryl Jacobi | Chat | refundfragrance | 1d 7h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 15909262 | App login problem | Solved | Normal |  Howard Bahringer | — | Kaela Friesen | samplesinfluencer | 5h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 47563859 | Foundation match help | Solved | Normal |  Anthony Schaefer | — | Amely Pacocha | gift-cardsamplesbopis | 6h | ○Sent, no reply | — | — | — | Mar 29, 2026 | - | |
| 19348592 | Influencer code not working | Solved | Normal |  Gabriel Crona | — | Kaela Friesen | vip | 4h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |
| 01657243 | Item authenticity concern | Solved | Urgent |  Makenzie Hilpert | — | Steve O'Conner | returnsdamagedloyalty | 8h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - |