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70418104BOPIS order cancelled at storePendingNormalGabriel Crona—Mr. Skyla TrantowChat
refundloyaltydamaged
-—Skipped———Sep 4, 2025-
02874197Order arrived damagedSolvedHighMiss Emma Weimann—Mr. Eliza Gerhold IVPhone—1d 13h○Sent, no reply———Jan 9, 2026-
83393989Price match requestSolvedNormalAngelo D'Amore—Kaela FriesenChat
bopissamples
20h○Sent, no reply———Mar 9, 2026-
98607245Loyalty points not postingSolvedNormalDr. Liam Waelchi—Faith HilllPhone—2d 5h⊘Not fired———Jan 20, 2026-
52409829Wholesale order questionSolvedNormalDr. Reece Gusikowski—Faith HilllChat
bopisinfluencer
5h○Sent, no reply———Jul 29, 2025-
80011675Missing samples in orderSolvedNormalAric Ratke—Miss Amber Hintz Sr.Email
loyalty
2d 3h○Sent, no reply———Jun 30, 2025-
46173348Cancel order requestSolvedNormalMr. Lauretta Gulgowski Jr.—Leonard Waters-HowellChat—8h●Responded5/5——Jan 14, 2026-
50923013Shipping cost questionSolvedNormalRosendo Shanahan—Miss Amber Hintz Sr.Email—1h●Responded5/5——May 22, 2026-
64270689Item authenticity concernOpenNormalDuncan Funk—Jacklyn DareChat
gift-card
-—Skipped———Apr 8, 2026-
79973755Missing samples in orderSolvedNormalEnrique Walter—Chaz RennerPhone
samples
9h○Sent, no reply———Sep 22, 2025-
43661971Gift card balance questionSolvedNormalYolanda Klocko—Chaz RennerChat
refund
4h●Responded4/5——Sep 12, 2025-
37604496Address change after shippingSolvedHighDominick Schuster—Mr. Skyla TrantowEmail
vipshade-matchwholesale
5h●Responded2/5——Mar 16, 2026-
12790621Return after 30-day windowPendingHighHaskell Barrows—Garth DooleyEmail
vipgift-cardinfluencer
-—Skipped———Aug 28, 2025-
37439521Where is my order?SolvedNormalMilan Graham Jr.—Mr. Cade SengerEmail—22h●Responded5/5——Mar 9, 2026-
62788895Klarna / Afterpay split issueSolvedHighNatalie Stehr—Leonard Waters-HowellEmail—4h○Sent, no reply———Dec 10, 2025-
66554625Allergic reaction concernSolvedNormalWillard RitchieMarquee EventsVilma GusikowskiEmail
fragranceappshipping
3h○Sent, no reply———Sep 12, 2025-
44417361App login problemOpenNormalArdella Dicki—Garth DooleyEmail
bopisshade-match
-—Skipped———Sep 22, 2025-
40879057BOPIS order cancelled at storePendingHighMrs. Rachael Weissnat—Dr. Mandy McLaughlinEmail
samples
-—Skipped———Feb 6, 2026-
96490575Order arrived damagedSolvedNormalZackary Cruickshank—Kip Schroeder IVChat
bopisgift-card
23h●Responded5/5——Nov 26, 2025-
96854093Shipping cost questionSolvedHighMr. Magdalena Reynolds—Chaz RennerEmail
fragranceapp
1d 20h●Responded4/5——Jan 4, 2026-
81140558Order arrived damagedSolvedLowReed Parker—Vilma GusikowskiEmail
influencershade-matchfragrance
2d 3h○Sent, no reply———Nov 24, 2025-
37964361Pro discount enrollmentSolvedUrgentAlessia Fahey—Mr. Skyla TrantowChat
refundbopisshipping
6d 18h○Sent, no reply———Aug 22, 2025-
72187624Gift card balance questionSolvedUrgentBen McDermott—Mr. Lonie HudsonChat
shade-matchinfluencer
5h●Responded2/5——Jan 25, 2026-
04601924Cancel subscription / Auto-replenishOpenNormalMs. Linda Funk—Yazmin JastEmail
loyaltygift-card
-—Skipped———Apr 16, 2026-
49201642Discount code not workingSolvedNormalTriston Wuckert—Katrina JohnsEmail
wholesaleshippingloyalty
12h○Sent, no reply———Jun 13, 2025-
22387520Loyalty points not postingSolvedNormalLessie Parker—Kaela FriesenEmail—9h○Sent, no reply———Dec 10, 2025-
92620040Insider tier issuePendingNormalForrest Hagenes—Leonard Waters-HowellChat
samplesinfluencerrefund
-—Skipped———May 16, 2026-
25774768Pro discount enrollmentPendingNormalEnrique Walter—Lily RaynorEmail
refundshippingshade-match
-—Skipped———May 21, 2026-
69893859Lost package follow-upSolvedNormalClara Brekke—Chaz RennerPhone
shipping
21h○Sent, no reply———Feb 17, 2026-
03797684Order arrived damagedSolvedLowGiovanny Stroman—Darryl JacobiEmail
shippingwholesaleshade-match
1d 13h○Sent, no reply———Jun 21, 2025-
61520710Item authenticity concernSolvedNormalRobyn Price—Ignatius CummerataEmail
shippingsamples
19h⊘Not fired———Aug 30, 2025-
43685339Missing samples in orderOpenLowEbony Bosco—Dr. Mandy McLaughlinPhone
wholesale
-—Skipped———Jul 30, 2025-
41645908Klarna / Afterpay split issueSolvedLowAnn Torphy—Katrina JohnsChat—2h●Responded10/11——Jan 9, 2026-
91379127Price match requestSolvedHighTheron Wyman—Kip Schroeder IVChat—1h●Responded4/5——Jul 29, 2025-
93809079Allergic reaction concernSolvedLowMs. Patsy Jenkins-Kautzer—Yazmin JastEmail—1h●Responded4/5——Jan 2, 2026-
82943387Pro discount enrollmentPendingNormalMrs. Leora MullerHouse of LumièreKatrina JohnsChat—-—Skipped———Nov 20, 2025-
20147199App crashes at checkoutSolvedNormalMr. Ronald FaheyAtlas HospitalityLily RaynorEmail
bopis
1h●Responded2/5——Sep 20, 2025-
76961958Shipping cost questionSolvedNormalAlan Rosenbaum—Kaela FriesenChat
loyalty
5d●Responded2/5——Dec 27, 2025-
30458689BOPIS pickup not readyPendingLowDee Rempel—Tommy KuvalisEmail—-—Skipped———Mar 19, 2026-
90848250Where is my order?SolvedNormalJulien Bins—Steve O'ConnerEmail—15h⊘Not fired———Apr 10, 2026-
14639357Allergic reaction concernSolvedLowArne Fay—Amely PacochaChat
loyalty
20h○Sent, no reply———Mar 2, 2026-
63130588Loyalty points not postingSolvedNormalAdam Erdman—Garth DooleySocial
gift-cardshippingshade-match
18h⊘Not fired———Mar 22, 2026-
44136160Item authenticity concernPendingNormalMr. Helene Stark—Miss Amber Hintz Sr.Phone
appshippinginfluencer
-—Skipped———Jan 20, 2026-
19733369Wrong shade sentSolvedHighDoris Dickinson—Kaela FriesenEmail
fragrance
2d○Sent, no reply———Feb 25, 2026-
31524954Shipping cost questionSolvedNormalBillie Okuneva—Oscar O'HaraPhone
refundbopisreturns
2d 7h○Sent, no reply———Jul 26, 2025-
07495758Loyalty points not postingSolvedHighClinton Funk—Oscar O'HaraChat—1h○Sent, no reply———Mar 7, 2026-
68538838Address change after shippingOpenLowMarlene Feeney—Lily RaynorChat
gift-cardwholesale
-—Skipped———Nov 27, 2025-
64401103Lost package follow-upSolvedHighTravon Kuhic V—Ignatius CummerataPhone—2d 11h○Sent, no reply———Nov 6, 2025-
49840796Klarna / Afterpay split issueSolvedLowSara Feest—Oscar O'HaraEmail
samplesbopiswholesale
2d 7h○Sent, no reply———Oct 22, 2025-
83497031Pro discount enrollmentSolvedLowGeorgianna Leannon—Julie HodkiewiczEmail—3h○Sent, no reply———Nov 17, 2025-
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