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Showing 19,201 - 19,250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 15791099 | Order arrived damaged | Solved | High |  Roland Ortiz-McGlynn | — |  Chaz Renner | Chat | shade-match | 1d 20h | ●Responded | 4/5 | — | — | Oct 22, 2025 | - |
| 69807519 | Klarna / Afterpay split issue | Open | Normal |  Julio Denesik MD | — |  Katrina Johns | Chat | bopiswholesale | - | —Skipped | — | — | — | Apr 23, 2026 | - |
| 46013957 | Restock alert for backorder | Solved | Normal |  Audie Windler | — |  Garth Dooley | appreturnsshipping | 1h | ●Responded | 5/5 | — | — | Nov 4, 2025 | - | |
| 70735545 | BOPIS order cancelled at store | Pending | Low |  Amya Lakin | — |  Mr. Lonie Hudson | Chat | vipshipping | - | —Skipped | — | — | — | Nov 3, 2025 | - |
| 04802758 | Order arrived damaged | Solved | Normal |  Viola Kling MD | — | Chaz Renner | gift-cardreturns | 21h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | |
| 07410849 | Missing samples in order | Solved | Normal |  Braden Hodkiewicz | — |  Miss Amber Hintz Sr. | Chat | refunddamaged | 6h | ●Responded | 9/11 | — | — | Nov 28, 2025 | - |
| 67459329 | BOPIS order cancelled at store | Solved | Normal |  Myra Hilll | — |  Ignatius Cummerata | fragrance | 4h | ●Responded | 5/5 | — | — | Jun 7, 2025 | - | |
| 04684648 | Return after 30-day window | Solved | Normal |  Estefania Donnelly | — |  Vilma Gusikowski | samplesfragrancedamaged | 5h | ●Responded | 7/11 | — | — | Jul 9, 2025 | - | |
| 71374800 | Where is my order? | Solved | Normal |  Franklin Heller | — |  Kaela Friesen | Chat | returnsvipwholesale | 2h | ●Responded | 5/5 | — | — | Mar 9, 2026 | - |
| 32713151 | App crashes at checkout | Solved | High |  Lauren Bergnaum | — |  Mr. Eliza Gerhold IV | Chat | influencergift-cardreturns | 17h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - |
| 63473527 | Store experience feedback | Solved | Low |  Clint Konopelski | — | Mr. Lonie Hudson | loyaltysamples | 20h | ●Responded | 3/5 | — | — | Jul 11, 2025 | - | |
| 00556326 | Order arrived damaged | Pending | Low |  Shelley Carroll | — | Chaz Renner | — | - | —Skipped | — | — | — | Oct 24, 2025 | - | |
| 88484212 | Pro discount enrollment | Solved | Normal |  Richmond Senger | — |  Julie Hodkiewicz | shippingdamaged | 4h | ○Sent, no reply | — | — | — | Jul 20, 2025 | - | |
| 84204391 | Question about product ingredients | Open | Normal |  Florencio McCullough | — | Miss Amber Hintz Sr. | shipping | - | —Skipped | — | — | — | Sep 11, 2025 | - | |
| 92190059 | BOPIS pickup not ready | Open | Low |  Mrs. Evelyn Dare PhD | — | Vilma Gusikowski | Chat | bopisappvip | - | —Skipped | — | — | — | Feb 2, 2026 | - |
| 79405946 | Price match request | Solved | Normal |  Trever Durgan | — |  Amely Pacocha | returnsrefund | 4h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - | |
| 61214915 | BOPIS pickup not ready | Solved | Normal |  Dr. Helmer Daniel | — |  Mr. Skyla Trantow | damagedinfluencer | 2d 23h | ●Responded | 4/5 | — | — | Aug 14, 2025 | - | |
| 05786437 | Klarna / Afterpay split issue | Solved | Normal |  Bettye Gislason | — |  Steve O'Conner | — | 2h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 07902119 | Lost package follow-up | Solved | Normal |  Davonte Weimann | — |  Oscar O'Hara | returnsgift-cardvip | 6h | ●Responded | 4/5 | — | — | Dec 22, 2025 | - | |
| 94753744 | Klarna / Afterpay split issue | Solved | High |  Ernestina Rau | — |  Yazmin Jast | fragrance | 16h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 82861556 | Gift card balance question | Solved | Normal |  Dr. Reece Gusikowski | — |  Darryl Jacobi | Chat | shippingbopissamples | 5d 15h | ⊘Not fired | — | — | — | Jun 11, 2025 | - |
| 44797419 | Wrong shade sent | Solved | Urgent |  Tammy Streich-Hegmann | — |  Kip Schroeder IV | — | 4h | ●Responded | 4/5 | — | — | Feb 2, 2026 | - | |
| 87105646 | Gift card balance question | Solved | High |  Ludwig Ratke | — | Steve O'Conner | gift-cardshade-matchwholesale | 4d 10h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | |
| 28266862 | Lost package follow-up | Solved | High |  Matthew Mann | — | Julie Hodkiewicz | shade-matchrefundgift-card | 17h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |
| 09430978 | Wrong shade sent | Solved | Normal |  Roman McClure | — | Mr. Skyla Trantow | Chat | bopisappshipping | 2d 7h | ●Responded | 7/11 | — | — | Mar 19, 2026 | - |
| 28961510 | Missing items in shipment | Solved | Normal |  Gayle Crist | — | Garth Dooley | Social | shipping | 5h | ⊘Not fired | — | — | — | Sep 4, 2025 | - |
| 69988515 | Pro discount enrollment | Solved | Normal |  Josue Huel | — | Amely Pacocha | Chat | gift-cardwholesaleloyalty | 1d 22h | ⊘Not fired | — | — | — | Oct 6, 2025 | - |
| 33929899 | App crashes at checkout | Solved | Normal |  Dr. Jazmyn Wiegand-Wyman | — |  Eula McKenzie | vipfragranceapp | 22h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 72452079 | Item authenticity concern | Solved | Normal |  Dashawn Hintz | — | Vilma Gusikowski | shippingsampleswholesale | 2d 6h | ●Responded | 3/5 | — | — | Feb 21, 2026 | - | |
| 77950513 | Gift card balance question | Solved | Normal | Audie Windler | — | Mr. Lonie Hudson | refundgift-card | 1h | ●Responded | 5/5 | — | — | May 3, 2026 | - | |
| 36757471 | Missing items in shipment | Solved | Normal |  Ottilie Stroman | — | Miss Amber Hintz Sr. | — | 6h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | |
| 38115454 | Cancel subscription / Auto-replenish | Solved | Normal |  Electa Nader | — |  Leonard Waters-Howell | — | 2d 13h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 97865382 | Refund not received | Solved | High |  Stephen Kozey | — | Mr. Skyla Trantow | — | 2h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |
| 15828349 | Pro discount enrollment | Solved | Normal |  Jeanne Gleason | — | Vilma Gusikowski | — | 1h | ●Responded | 4/11 | — | — | Mar 6, 2026 | - | |
| 75293823 | Shipping cost question | Solved | Normal |  Tara Bogan | — |  Dr. Mandy McLaughlin | Chat | refund | 6h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - |
| 93074794 | App crashes at checkout | Solved | Normal |  Wendell Donnelly MD | — | Garth Dooley | shippingsamples | 2d 20h | ○Sent, no reply | — | — | — | Sep 14, 2025 | - | |
| 93934240 | Restock alert for backorder | Solved | Normal |  Mr. Armando Mertz | — | Dr. Mandy McLaughlin | fragrance | 1d | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |
| 99718397 | Address change after shipping | Pending | Low |  Phyllis Emard II | — | Garth Dooley | vipfragranceinfluencer | - | —Skipped | — | — | — | Jul 12, 2025 | - | |
| 17825366 | Restock alert for backorder | Pending | High |  Natalie Stehr | — | Miss Amber Hintz Sr. | Chat | fragranceloyalty | - | —Skipped | — | — | — | Apr 15, 2026 | - |
| 49336878 | Foundation match help | Solved | High |  Dee Rempel | — | Eula McKenzie | wholesalesamples | 19h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 35658671 | Store experience feedback | Pending | Low |  Marilou Luettgen | — | Eula McKenzie | loyaltyinfluencer | - | —Skipped | — | — | — | May 22, 2026 | - | |
| 55455480 | Shipping cost question | Open | Normal |  Theron Wyman | — | Julie Hodkiewicz | Chat | appfragrance | - | —Skipped | — | — | — | Jul 5, 2025 | - |
| 16669661 | Restock alert for backorder | Solved | Urgent |  Mamie Ortiz | — |  Jacklyn Dare | influencer | 12h | ●Responded | 5/5 | — | — | Mar 31, 2026 | - | |
| 59786938 | Loyalty points not posting | Pending | Normal |  Hester Larkin | — | Eula McKenzie | Phone | wholesale | - | —Skipped | — | — | — | May 12, 2026 | - |
| 94737160 | Wrong shade sent | Solved | Normal |  Marilou Larson | — | Katrina Johns | appinfluencer | 4h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 46003174 | Store experience feedback | Pending | Normal |  Haskell Barrows | — | Oscar O'Hara | Chat | shade-matchfragrance | - | —Skipped | — | — | — | Nov 18, 2025 | - |
| 36682114 | Pro discount enrollment | Solved | Low |  Akeem Bernier | — | Chaz Renner | Chat | refundloyaltygift-card | 1h | ●Responded | 5/5 | — | — | Dec 28, 2025 | - |
| 71543009 | Klarna / Afterpay split issue | Open | Normal |  Rachel Reinger | — |  Tommy Kuvalis | appfragrancesamples | - | —Skipped | — | — | — | May 2, 2026 | - | |
| 29913061 | Restock alert for backorder | Solved | Low |  Alan Little | — | Julie Hodkiewicz | refundloyalty | 5h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 11706127 | Shipping cost question | Solved | Normal |  Melanie Schmidt II | — | Ignatius Cummerata | Chat | influencervip | 22h | ○Sent, no reply | — | — | — | May 22, 2025 | - |