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Showing 19,401 - 19,450 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 14059049 | BOPIS order cancelled at store | Solved | High |  Hailie Dooley | — |  Garth Dooley | shade-match | 17h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |
| 81216489 | Question about product ingredients | Solved | Low |  Nikko Cummerata | — |  Dr. Mandy McLaughlin | Chat | wholesalegift-card | 1d 2h | ●Responded | 3/5 | — | — | Jul 30, 2025 | - |
| 83858401 | Shipping cost question | Solved | Low |  Miss Roslyn Ziemann | — |  Vilma Gusikowski | Chat | — | 5h | ⊘Not fired | — | — | — | Jan 16, 2026 | - |
| 10786861 | Missing samples in order | Solved | Normal |  Ericka Schuppe | — |  Katrina Johns | — | 3d 15h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |
| 98278743 | Missing samples in order | Solved | Normal |  Dr. Doreen Rogahn | — |  Mr. Skyla Trantow | — | 3d 1h | ●Responded | 7/11 | — | — | Dec 8, 2025 | - | |
| 86975498 | App login problem | Solved | Normal |  Reed Parker | — |  Jacklyn Dare | damaged | 5h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |
| 83517154 | Item authenticity concern | Open | High |  Dr. Kenny Deckow Sr. | — |  Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Apr 2, 2026 | - |
| 78180913 | Refund not received | Solved | Low |  Kathryn Russel IV | — |  Oscar O'Hara | Chat | appgift-cardwholesale | 2h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - |
| 91756895 | Where is my order? | Solved | Normal |  Evert Sawayn | — |  Darryl Jacobi | — | 5h | ●Responded | 5/5 | — | — | Apr 27, 2026 | - | |
| 35413329 | Wholesale order question | Solved | High |  Osvaldo Roberts | — |  Faith Hilll | Chat | refundshippingapp | 2h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - |
| 85322924 | Question about product ingredients | Solved | Urgent |  Titus King IV | — |  Leonard Waters-Howell | Social | — | 1d 10h | ⊘Not fired | — | — | — | May 2, 2026 | - |
| 65624512 | Refund not received | Solved | Normal |  Brittany Tromp | — |  Kaela Friesen | damaged | 9h | ●Responded | 5/5 | — | — | Dec 2, 2025 | - | |
| 50280876 | Discount code not working | Solved | Low |  Sienna Morar | — |  Steve O'Conner | Chat | shade-matchloyaltyreturns | 4h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 89065727 | BOPIS pickup not ready | Solved | Normal |  Erik Gibson | — |  Amely Pacocha | influencervip | 1d 2h | ●Responded | 4/5 | — | — | Aug 27, 2025 | - | |
| 04587427 | Lost package follow-up | Solved | Normal |  Jeannette Hessel | — | Katrina Johns | fragranceloyaltyapp | 10h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | |
| 12992467 | Discount code not working | Solved | Normal |  Sonya Deckow | — |  Chaz Renner | bopisinfluencer | 2d 8h | ○Sent, no reply | — | — | — | May 31, 2025 | - | |
| 53600305 | Missing items in shipment | Pending | Normal |  Charles Thiel | — |  Miss Amber Hintz Sr. | shipping | - | —Skipped | — | — | — | Aug 17, 2025 | - | |
| 57918585 | Order arrived damaged | Solved | Normal |  Skylar Cassin | — | Vilma Gusikowski | vip | 9h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 43418412 | Influencer code not working | Solved | Urgent |  Nathaniel Franecki | — | Oscar O'Hara | — | 10h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | |
| 04473087 | BOPIS order cancelled at store | Solved | Normal |  Merle Hermiston | — | Vilma Gusikowski | Chat | shade-match | 5h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 36366188 | Birthday gift not received | Solved | Low |  Yvonne Larkin | — | Garth Dooley | appwholesale | 2d 6h | ●Responded | 7/11 | — | — | Jun 23, 2025 | - | |
| 63907095 | Foundation match help | Solved | High |  Eugene Reichert II | — | Garth Dooley | Chat | samples | 16h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - |
| 18922082 | Insider tier issue | Solved | Normal |  Toby Mosciski | — | Julie Hodkiewicz | shippingwholesaleloyalty | 2h | ●Responded | 4/5 | — | — | Jan 3, 2026 | - | |
| 39914100 | Wrong shade sent | Solved | High |  Alexandria Bailey | — | Kaela Friesen | samplesreturns | 4h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 67805945 | Price match request | Pending | Normal |  Lela Conn | — |  Mr. Eliza Gerhold IV | Chat | apployalty | - | —Skipped | — | — | — | Aug 19, 2025 | - |
| 76278352 | Influencer code not working | Pending | High |  Connie Okuneva III | — | Faith Hilll | — | - | —Skipped | — | — | — | Oct 17, 2025 | - | |
| 97781932 | Pro discount enrollment | Open | Normal |  Darrel Murazik | House of Lumière | Jacklyn Dare | Phone | samples | - | —Skipped | — | — | — | Mar 20, 2026 | - |
| 32756159 | Allergic reaction concern | Solved | Normal |  April Abernathy | — | Mr. Skyla Trantow | appsamples | 2h | ●Responded | 10/11 | — | — | May 4, 2026 | - | |
| 41074641 | Store experience feedback | Solved | Normal |  Brad Littel | — | Garth Dooley | — | 19h | ⊘Not fired | — | — | — | Jun 25, 2025 | - | |
| 86250549 | Price match request | Solved | Normal |  Vernice Macejkovic | — |  Mr. Lonie Hudson | — | 7h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - | |
| 20377762 | Address change after shipping | Solved | Urgent |  Clint Greenfelder | — |  Mr. Cade Senger | vipgift-cardinfluencer | 3h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |
| 75544824 | Missing items in shipment | Solved | High |  Ms. Derick Bergstrom | — | Miss Amber Hintz Sr. | influencer | 21h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |
| 00749765 | Item authenticity concern | Solved | Normal |  Jerald Schulist | — |  Lily Raynor | Phone | — | 14h | ●Responded | 4/5 | — | — | Feb 7, 2026 | - |
| 35687381 | Birthday gift not received | Solved | Normal |  Mr. Cletus Conn PhD | — | Faith Hilll | shade-match | 3h | ●Responded | 5/5 | — | — | Aug 16, 2025 | - | |
| 87100993 | Order arrived damaged | Solved | Low |  Mr. Lucious Heidenreich | — | Dr. Mandy McLaughlin | Chat | fragrancedamagedshipping | 13h | ●Responded | 5/5 | — | — | Mar 26, 2026 | - |
| 60481311 | Cancel order request | Solved | Normal |  Emerald Hoeger | — |  Yazmin Jast | bopisshippingrefund | 2h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - | |
| 83439650 | Missing samples in order | Solved | Normal |  Clovis Braun I | — | Faith Hilll | — | 3h | ●Responded | 4/5 | — | — | Dec 12, 2025 | - | |
| 54387828 | Order arrived damaged | Solved | Urgent |  Damon Tromp | — | Faith Hilll | Chat | bopis | 14h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - |
| 53351487 | Address change after shipping | Solved | Normal |  Devonte Tromp | — | Miss Amber Hintz Sr. | — | 1d 4h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 49065834 | Item authenticity concern | Solved | Normal |  Willard Torphy PhD | — | Mr. Skyla Trantow | — | 13h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 35409330 | App login problem | Solved | Normal |  Kay Boyer | — | Miss Amber Hintz Sr. | Phone | — | 16h | ●Responded | 9/11 | — | — | Feb 24, 2026 | - |
| 10739346 | Order arrived damaged | Solved | Normal |  Mr. Don Baumbach | Crown Department Stores | Kaela Friesen | Phone | loyaltyshade-matchreturns | 1d 20h | ●Responded | 2/5 | — | — | Sep 5, 2025 | - |
| 57643581 | Wholesale order question | Pending | Normal |  Josephine Morissette | — | Oscar O'Hara | Chat | shade-match | - | —Skipped | — | — | — | Apr 30, 2026 | - |
| 12347692 | Refund not received | Solved | Low |  Gerard Ledner DVM | — | Garth Dooley | refundgift-card | 7h | ⊘Not fired | — | — | — | Sep 19, 2025 | - | |
| 83795681 | Wrong shade sent | Solved | Normal | Reed Parker | — | Lily Raynor | — | 22h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | |
| 34035450 | Gift card balance question | Solved | Normal |  Hank Crist | Atlas Hospitality | Katrina Johns | fragrancedamaged | 19h | ●Responded | 4/11 | — | — | Mar 21, 2026 | - | |
| 13307060 | App login problem | Pending | Normal |  Matthew Mann | — | Steve O'Conner | — | - | —Skipped | — | — | — | Mar 20, 2026 | - | |
| 08992810 | Gift card balance question | Pending | Normal |  Catherine Walter | — | Mr. Lonie Hudson | samplesrefund | - | —Skipped | — | — | — | Jan 2, 2026 | - | |
| 26604175 | Restock alert for backorder | Solved | Normal |  Carlos Beer | — | Garth Dooley | — | 15h | ●Responded | 4/5 | — | — | Jun 4, 2025 | - | |
| 39338344 | Allergic reaction concern | Solved | Normal |  Betty Hahn | — | Kaela Friesen | — | 13h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - |