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Showing 1,901 - 1,950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 98695513 | Return after 30-day window | Closed | Normal |  Isom Kshlerin | — |  Amely Pacocha | Phone | damagedwholesaleapp | 5h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 3, 2026 |
| 17394386 | Loyalty points not posting | Closed | High |  Julia Bosco | — |  Vilma Gusikowski | fragrance | 5h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 3, 2026 | |
| 24288478 | Influencer code not working | Closed | Normal |  Hugh O'Hara | — |  Miss Amber Hintz Sr. | Chat | wholesaleinfluencer | 5h | ●Responded | 3/5 | — | — | Apr 1, 2026 | Apr 3, 2026 |
| 57795787 | Wholesale order question | Closed | Normal |  Alessandro MacGyver | — |  Julie Hodkiewicz | — | 5h | ⊘Not fired | — | — | — | Mar 31, 2026 | Apr 3, 2026 | |
| 99959523 | Foundation match help | Closed | Normal |  Weston Bogisich | — |  Eula McKenzie | Chat | gift-cardfragrance | 4h | ●Responded | 3/5 | — | — | Apr 1, 2026 | Apr 3, 2026 |
| 49563247 | Pro discount enrollment | Closed | Normal |  Ardella Dicki | — |  Leonard Waters-Howell | appwholesale | 4h | ●Responded | 5/5 | — | — | Mar 29, 2026 | Apr 3, 2026 | |
| 28521543 | Wholesale order question | Closed | Normal |  Alisa Ward | — |  Katrina Johns | Social | influencergift-card | 3h | ⊘Not fired | — | — | — | Apr 1, 2026 | Apr 3, 2026 |
| 16736722 | BOPIS pickup not ready | Closed | High |  Shirley Cartwright | — |  Kip Schroeder IV | Chat | samplesshipping | 3h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 3, 2026 |
| 71793665 | Wrong shade sent | Closed | Normal |  Gertrude Larson | — | Eula McKenzie | Chat | — | 3h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 3, 2026 |
| 34414366 | Address change after shipping | Closed | High |  Ana Okuneva-Sanford | — |  Mr. Eliza Gerhold IV | — | 2h | ●Responded | 5/5 | — | — | Apr 1, 2026 | Apr 3, 2026 | |
| 64533189 | BOPIS order cancelled at store | Closed | High |  Dashawn Hintz | — |  Steve O'Conner | refundgift-card | 2h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 3, 2026 | |
| 69694902 | Item authenticity concern | Closed | Normal |  Florencio McCullough | — |  Kaela Friesen | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 3, 2026 |
| 41940927 | Shipping cost question | Closed | Normal |  April Abernathy | — |  Tommy Kuvalis | Chat | wholesalereturnsbopis | 1d 2h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 3, 2026 |
| 51675715 | Missing items in shipment | Closed | Low |  Vernice Macejkovic | — |  Jacklyn Dare | Chat | fragranceapployalty | 2h | ●Responded | 5/5 | — | — | Mar 27, 2026 | Apr 3, 2026 |
| 55646098 | Missing items in shipment | Closed | Normal |  Bridget Crist I | — |  Lily Raynor | Phone | — | 1h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 3, 2026 |
| 11024707 | Shipping cost question | Closed | High |  Alfred Dibbert | — |  Dr. Mandy McLaughlin | appsamplesdamaged | 1d | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 3, 2026 | |
| 20918053 | Shipping cost question | Closed | Low |  Veronica Russel | — | Vilma Gusikowski | — | 1d | ⊘Not fired | — | — | — | Mar 26, 2026 | Apr 3, 2026 | |
| 43981896 | Question about product ingredients | Closed | Normal |  Kristian Shanahan | — |  Mr. Skyla Trantow | damaged | 22h | ○Sent, no reply | — | — | — | Mar 29, 2026 | Apr 3, 2026 | |
| 74794852 | Loyalty points not posting | Closed | Normal |  Brent Von I | — |  Faith Hilll | Social | — | 21h | ⊘Not fired | — | — | — | Mar 28, 2026 | Apr 3, 2026 |
| 15868960 | BOPIS order cancelled at store | Closed | Normal |  Merle Hickle | — | Kip Schroeder IV | refundshade-match | 21h | ⊘Not fired | — | — | — | Mar 26, 2026 | Apr 3, 2026 | |
| 88243708 | Wrong shade sent | Closed | Low |  Constance Jakubowski | — |  Mr. Cade Senger | Social | damagedshade-matchinfluencer | 21h | ⊘Not fired | — | — | — | Mar 30, 2026 | Apr 3, 2026 |
| 26855426 | App crashes at checkout | Closed | Normal |  Jermaine Johns | — | Dr. Mandy McLaughlin | Chat | appbopis | 20h | ●Responded | 5/5 | — | — | Mar 28, 2026 | Apr 3, 2026 |
| 30545268 | App crashes at checkout | Closed | Normal |  Arnulfo Ritchie | — | Vilma Gusikowski | appbopis | 17h | ⊘Not fired | — | — | — | Mar 26, 2026 | Apr 3, 2026 | |
| 25287561 | Where is my order? | Closed | Normal | Bridget Crist I | — | Dr. Mandy McLaughlin | — | 15h | ●Responded | 5/5 | — | — | Mar 26, 2026 | Apr 3, 2026 | |
| 34268906 | Klarna / Afterpay split issue | Closed | Normal |  Zechariah Blick | — |  Mr. Lonie Hudson | damagedshade-match | 2d 14h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Apr 3, 2026 | |
| 04872072 | Pro discount enrollment | Closed | Normal |  Elyse Ernser | — | Dr. Mandy McLaughlin | Chat | samplesshade-match | 9d 14h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Apr 3, 2026 |
| 79814080 | Wrong shade sent | Closed | High |  Mr. Danika Bechtelar | — |  Oscar O'Hara | Chat | influencersamples | 13h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Apr 3, 2026 |
| 63870283 | Restock alert for backorder | Closed | Low |  Colin Funk | — | Lily Raynor | Chat | loyaltyrefund | 12h | ●Responded | 4/5 | — | — | Mar 27, 2026 | Apr 3, 2026 |
| 57002173 | Gift card balance question | Closed | Normal |  Grant Johns | — | Mr. Cade Senger | — | 11h | ●Responded | 9/11 | — | — | Apr 1, 2026 | Apr 3, 2026 | |
| 36538979 | Insider tier issue | Closed | Normal |  Maude Bogan | — | Amely Pacocha | returns | 11h | ●Responded | 7/11 | — | — | Mar 26, 2026 | Apr 3, 2026 | |
| 45547735 | App login problem | Closed | High |  Eloy Dicki | — | Tommy Kuvalis | bopisrefundapp | 11h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Apr 3, 2026 | |
| 00547980 | Price match request | Closed | Normal |  Rogelio Medhurst | — | Kaela Friesen | damaged | 10h | ⊘Not fired | — | — | — | Mar 28, 2026 | Apr 3, 2026 | |
| 69161723 | Item authenticity concern | Closed | Normal |  Tavares Senger | — | Mr. Cade Senger | Chat | returnsloyaltydamaged | 9h | ●Responded | 5/5 | — | — | Apr 1, 2026 | Apr 2, 2026 |
| 57631778 | Address change after shipping | Closed | Normal |  Sara Boehm | — | Julie Hodkiewicz | shade-matchwholesalebopis | 9h | ●Responded | 3/5 | — | — | Mar 28, 2026 | Apr 2, 2026 | |
| 29239063 | Store experience feedback | Closed | Urgent |  Ms. Sally Pfeffer | — | Tommy Kuvalis | wholesaleshade-matchsamples | 9h | ●Responded | 5/5 | — | — | Mar 26, 2026 | Apr 2, 2026 | |
| 52366671 | Shipping cost question | Closed | Normal |  Hayley Runolfsdottir | — | Vilma Gusikowski | Chat | samplesvip | 9h | ⊘Not fired | — | — | — | Apr 1, 2026 | Apr 2, 2026 |
| 89225662 | Order arrived damaged | Closed | Normal |  Jamel Hansen | — | Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Apr 2, 2026 | |
| 33043078 | Foundation match help | Closed | Normal |  Patty Pacocha | — |  Chaz Renner | loyaltygift-card | 6h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 2, 2026 | |
| 57776446 | Price match request | Closed | Normal |  Jimmie Klein | — | Mr. Cade Senger | shippingloyaltyreturns | 6h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Apr 2, 2026 | |
| 19044505 | Missing items in shipment | Closed | Normal |  Lorena Cremin Jr. | — | Chaz Renner | Chat | — | 6h | ●Responded | 5/5 | — | — | Mar 27, 2026 | Apr 2, 2026 |
| 46658771 | Loyalty points not posting | Closed | Normal |  Rolando Hodkiewicz | Crown Department Stores | Mr. Eliza Gerhold IV | shade-matchgift-cardfragrance | 6h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 2, 2026 | |
| 59078297 | Missing samples in order | Closed | Urgent |  Miss Jeannette Jenkins | — |  Ignatius Cummerata | Phone | shade-matchbopis | 2d 5h | ●Responded | 9/11 | — | — | Mar 27, 2026 | Apr 2, 2026 |
| 39710414 | Restock alert for backorder | Closed | High |  Jeannette Bosco-Grimes | — | Ignatius Cummerata | — | 5h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 2, 2026 | |
| 82716090 | Question about product ingredients | Closed | Normal |  Mr. Armando Mertz | — |  Darryl Jacobi | — | 5h | ●Responded | 4/5 | — | — | Mar 31, 2026 | Apr 2, 2026 | |
| 27306819 | Order arrived damaged | Closed | Normal |  Claire Hyatt | — | Faith Hilll | Chat | — | 1d 5h | ●Responded | 7/11 | — | — | Mar 30, 2026 | Apr 2, 2026 |
| 90672318 | Cancel subscription / Auto-replenish | Closed | Urgent |  Abraham Veum | — | Faith Hilll | samplesfragrance | 4h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 2, 2026 | |
| 21638097 | Item authenticity concern | Closed | Normal |  Cletus McCullough | — | Kip Schroeder IV | Phone | returnsrefundwholesale | 4h | ⊘Not fired | — | — | — | Mar 30, 2026 | Apr 2, 2026 |
| 73328161 | Klarna / Afterpay split issue | Closed | High |  Anibal Barton | — |  Yazmin Jast | — | 4h | ●Responded | 2/5 | — | — | Mar 27, 2026 | Apr 2, 2026 | |
| 90562140 | Refund not received | Closed | Normal |  Molly Graham | — | Chaz Renner | Phone | shippinginfluencer | 4h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Apr 2, 2026 |
| 77050526 | Discount code not working | Closed | Low |  Noel Stracke | — |  Garth Dooley | Social | samples | 3h | ⊘Not fired | — | — | — | Mar 26, 2026 | Apr 2, 2026 |