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Showing 1,851 - 1,900 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 44789577 | App login problem | Closed | Normal |  Suzanne Rolfson Sr. | — |  Dr. Mandy McLaughlin | refund | 2h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 5, 2026 | |
| 53857071 | Birthday gift not received | Closed | Low |  Rosemary Lesch-Block | — |  Julie Hodkiewicz | Chat | returnsshade-matchfragrance | 2h | ●Responded | 5/5 | — | — | Mar 30, 2026 | Apr 5, 2026 |
| 09648334 | BOPIS order cancelled at store | Closed | Normal |  Ms. Kaden Goyette | — |  Kip Schroeder IV | shipping | 1h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 5, 2026 | |
| 26745584 | Price match request | Closed | Normal |  Zita Lindgren | — |  Mr. Lonie Hudson | appshipping | 1h | ⊘Not fired | — | — | — | Apr 2, 2026 | Apr 5, 2026 | |
| 39094163 | Wrong shade sent | Closed | Low |  Dr. Helmer Daniel | — |  Mr. Eliza Gerhold IV | wholesaleloyalty | 1h | ●Responded | 4/5 | — | — | Apr 1, 2026 | Apr 5, 2026 | |
| 85849532 | Foundation match help | Closed | Low |  Larissa Schumm | — |  Darryl Jacobi | Phone | gift-card | 2d 22h | ●Responded | 4/5 | — | — | Mar 27, 2026 | Apr 5, 2026 |
| 77869671 | Loyalty points not posting | Closed | Urgent |  Lauriane Labadie | — |  Vilma Gusikowski | vip | 2d 22h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 5, 2026 | |
| 80351647 | Missing items in shipment | Closed | Normal |  Maddison Douglas | — |  Faith Hilll | fragrance | 1d 20h | ○Sent, no reply | — | — | — | Mar 28, 2026 | Apr 5, 2026 | |
| 50448577 | Where is my order? | Closed | Normal |  Mr. Darrin Vandervort MD | Pacific Beauty Distributors | Julie Hodkiewicz | — | 19h | ●Responded | 2/5 | — | — | Apr 2, 2026 | Apr 5, 2026 | |
| 04129223 | Order arrived damaged | Closed | Urgent |  Vena Hane | — |  Ignatius Cummerata | vip | 19h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 5, 2026 | |
| 74788668 | Price match request | Closed | Normal |  Jimmie Osinski | — | Kip Schroeder IV | Chat | — | 18h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 5, 2026 |
| 06635113 | Pro discount enrollment | Closed | Normal |  Kathryn Bogisich | — |  Miss Amber Hintz Sr. | bopis | 1d 17h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 5, 2026 | |
| 33754222 | Pro discount enrollment | Closed | High |  Alvena Hartmann | — | Faith Hilll | Chat | samplesbopis | 16h | ●Responded | 1/11 | — | — | Apr 3, 2026 | Apr 5, 2026 |
| 13251129 | Influencer code not working | Closed | Normal |  Adam Erdman | — |  Jacklyn Dare | shippinggift-cardreturns | 3d 15h | ●Responded | 3/5 | — | — | Mar 26, 2026 | Apr 5, 2026 | |
| 05467648 | App crashes at checkout | Closed | Normal |  Harry Grimes | — |  Garth Dooley | — | 1d 11h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 5, 2026 | |
| 22929702 | Price match request | Closed | Normal |  Titus King IV | — | Darryl Jacobi | shippingdamagedapp | 1d 10h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 5, 2026 | |
| 54634700 | Influencer code not working | Closed | Normal |  Lennie Johns | — |  Chaz Renner | Chat | — | 2d 8h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 4, 2026 |
| 90930188 | BOPIS pickup not ready | Closed | Low |  Mrs. Chelsea Grant | — | Chaz Renner | Chat | — | 7h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 4, 2026 |
| 03009776 | Discount code not working | Closed | High |  Demario Stanton-Zieme II | — | Garth Dooley | influencer | 6h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 4, 2026 | |
| 97924914 | Order arrived damaged | Closed | Normal |  Kenneth O'Reilly | — |  Yazmin Jast | returns | 6h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 4, 2026 | |
| 30071785 | App crashes at checkout | Closed | Normal |  Gilbert McLaughlin DVM | — | Mr. Lonie Hudson | gift-card | 6h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 4, 2026 | |
| 69814386 | Influencer code not working | Closed | Low |  Immanuel Hayes | — | Vilma Gusikowski | Chat | — | 5h | ⊘Not fired | — | — | — | Mar 30, 2026 | Apr 4, 2026 |
| 76102311 | Address change after shipping | Closed | High |  Della McKenzie | — |  Steve O'Conner | — | 5h | ●Responded | 5/5 | — | — | Apr 3, 2026 | Apr 4, 2026 | |
| 83115812 | Item authenticity concern | Closed | Normal |  Connie Wuckert | — | Faith Hilll | bopisshippingloyalty | 4h | ●Responded | 5/5 | — | — | Mar 30, 2026 | Apr 4, 2026 | |
| 42124260 | Store experience feedback | Closed | Normal |  Ben Heidenreich | — | Garth Dooley | returnssamplesloyalty | 4h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 4, 2026 | |
| 08026842 | Pro discount enrollment | Closed | High |  Rosendo Shanahan | — |  Kaela Friesen | Chat | samplesdamagedloyalty | 4h | ⊘Not fired | — | — | — | Mar 29, 2026 | Apr 4, 2026 |
| 78966993 | Loyalty points not posting | Closed | High |  Rachel Kling | — |  Lily Raynor | wholesale | 1d 4h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 4, 2026 | |
| 41371321 | Discount code not working | Closed | Normal |  Devonte Tromp | — |  Amely Pacocha | Chat | refund | 4d 3h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Apr 4, 2026 |
| 85155577 | Insider tier issue | Closed | Normal |  Ms. Kylee Anderson | — | Amely Pacocha | bopiswholesale | 3h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 4, 2026 | |
| 00456563 | Shipping cost question | Closed | High |  Jeff Thompson | — | Kaela Friesen | influencerdamaged | 2h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 4, 2026 | |
| 82407530 | Pro discount enrollment | Closed | Normal |  Dr. Elsa Stroman DVM | — |  Katrina Johns | Chat | shippinginfluencer | 2h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 4, 2026 |
| 81353695 | Wrong shade sent | Closed | Normal |  Amparo Rempel | — | Katrina Johns | Chat | wholesaleinfluencer | 2h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 4, 2026 |
| 49502124 | Shipping cost question | Closed | Normal |  Larry Schaefer V | — | Yazmin Jast | returnsshipping | 2h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 4, 2026 | |
| 71168530 | Where is my order? | Closed | Normal |  Haskell Barrows | — |  Eula McKenzie | bopisrefund | 1h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 4, 2026 | |
| 91408915 | Missing items in shipment | Closed | Low |  Della Cruickshank | — | Lily Raynor | bopisdamaged | 1h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 4, 2026 | |
| 67828143 | Influencer code not working | Closed | Normal |  Salvatore Hammes | — | Mr. Lonie Hudson | gift-card | 1h | ●Responded | 5/5 | — | — | Apr 1, 2026 | Apr 4, 2026 | |
| 01833432 | Missing items in shipment | Closed | High |  Meghan McClure | — | Vilma Gusikowski | shippingsamplesreturns | 1h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 4, 2026 | |
| 10936204 | Birthday gift not received | Closed | Normal |  Lela Conn | — | Mr. Eliza Gerhold IV | app | 1h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 4, 2026 | |
| 43409026 | Lost package follow-up | Closed | Urgent |  Carlton Hoeger | — | Ignatius Cummerata | Phone | — | 1d | ⊘Not fired | — | — | — | Mar 30, 2026 | Apr 4, 2026 |
| 98765716 | Store experience feedback | Closed | High |  Marilou Luettgen | — | Ignatius Cummerata | Chat | — | 19h | ●Responded | 4/5 | — | — | Mar 28, 2026 | Apr 4, 2026 |
| 53308636 | Birthday gift not received | Closed | Normal |  Faith Ziemann | — | Amely Pacocha | returns | 1d 18h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 4, 2026 | |
| 55488679 | App crashes at checkout | Closed | Normal |  Icie Cummerata | — |  Mr. Skyla Trantow | Chat | — | 17h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 4, 2026 |
| 01905070 | Pro discount enrollment | Closed | Normal |  Alan Little | — | Kip Schroeder IV | Chat | — | 14h | ●Responded | 1/11 | — | — | Mar 30, 2026 | Apr 4, 2026 |
| 81283224 | Cancel order request | Closed | High |  Clinton Funk | — | Lily Raynor | — | 9d 12h | ●Responded | 1/5 | — | — | Mar 19, 2026 | Apr 4, 2026 | |
| 40661579 | Loyalty points not posting | Closed | Normal |  Lori Ruecker | — | Yazmin Jast | Social | vipwholesale | 1d 10h | ⊘Not fired | — | — | — | Mar 26, 2026 | Apr 4, 2026 |
| 32032710 | Cancel subscription / Auto-replenish | Closed | Low |  Dessie Lubowitz | — | Mr. Eliza Gerhold IV | — | 4d 7h | ●Responded | 2/5 | — | — | Mar 24, 2026 | Apr 3, 2026 | |
| 34098875 | App login problem | Closed | High |  Bennie Shields | — | Amely Pacocha | damagedreturnsgift-card | 7h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 3, 2026 | |
| 29652070 | Wrong shade sent | Closed | High |  Lesly Watsica | — | Darryl Jacobi | fragranceshade-matchrefund | 1d 6h | ●Responded | 4/5 | — | — | Apr 1, 2026 | Apr 3, 2026 | |
| 03238425 | Wrong shade sent | Closed | Low |  Glen Schultz | — |  Leonard Waters-Howell | returns | 6h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 3, 2026 | |
| 56988905 | Loyalty points not posting | Closed | Normal |  Reginald Paucek | Aurora Hotels Group | Katrina Johns | Social | sampleswholesaledamaged | 6h | ⊘Not fired | — | — | — | Mar 27, 2026 | Apr 3, 2026 |