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Showing 20,351 - 20,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 62264760 | Influencer code not working | Solved | Urgent |  Bette Schaden | — |  Lily Raynor | Chat | refund | 4h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - |
| 65241474 | Gift card balance question | Solved | Normal |  Ana Okuneva-Sanford | — |  Garth Dooley | — | 5h | ⊘Not fired | — | — | — | Sep 20, 2025 | - | |
| 29759952 | Store experience feedback | Pending | Normal |  Jazlyn Bosco | — |  Oscar O'Hara | returnsdamagedshipping | - | —Skipped | — | — | — | Aug 19, 2025 | - | |
| 55234841 | Return after 30-day window | Pending | Urgent |  Dallas Fay | — | Lily Raynor | influencer | - | —Skipped | — | — | — | Jun 24, 2025 | - | |
| 66042414 | Order arrived damaged | Solved | Low |  Reese Senger | — |  Leonard Waters-Howell | shippingapp | 1d 23h | ●Responded | 3/5 | — | — | Dec 6, 2025 | - | |
| 10792239 | Missing samples in order | Solved | Normal |  Emilia Luettgen | — |  Amely Pacocha | Chat | fragrancebopisdamaged | 6h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 22391862 | Birthday gift not received | Solved | High |  Mr. Sam Adams | — | Leonard Waters-Howell | gift-cardapp | 8h | ●Responded | 10/11 | — | — | May 21, 2026 | - | |
| 24392720 | BOPIS pickup not ready | Solved | High |  Maude Bogan | — |  Yazmin Jast | returns | 1d 2h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |
| 82472297 | Birthday gift not received | Solved | Normal |  Timothy Jakubowski | — |  Dr. Mandy McLaughlin | damagedsamples | 18h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 09238000 | BOPIS pickup not ready | Solved | Normal |  Heidi Schimmel | — |  Mr. Lonie Hudson | Social | bopis | 13h | ⊘Not fired | — | — | — | Sep 25, 2025 | - |
| 58103872 | Restock alert for backorder | Solved | Low |  Tobin Dibbert | — |  Mr. Cade Senger | fragrancebopisgift-card | 5h | ⊘Not fired | — | — | — | Feb 19, 2026 | - | |
| 04515365 | Gift card balance question | Solved | Normal |  Jack Purdy | — |  Faith Hilll | shade-match | 12h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |
| 16024041 | BOPIS order cancelled at store | Solved | Normal |  Aglae McLaughlin | Beacon Hospitality | Leonard Waters-Howell | Chat | damaged | 15h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - |
| 03456920 | Missing items in shipment | Solved | Normal |  Cassidy Medhurst | Pacific Beauty Distributors |  Mr. Eliza Gerhold IV | Chat | — | 22h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - |
| 86186780 | Refund not received | Pending | Normal |  Mike Lind | — | Amely Pacocha | influencer | - | —Skipped | — | — | — | Jun 13, 2025 | - | |
| 38720643 | Wrong shade sent | Solved | High |  Coralie Haag | — | Faith Hilll | Phone | returns | 8h | ●Responded | 7/11 | — | — | Sep 4, 2025 | - |
| 05290688 | Loyalty points not posting | Pending | High |  Joshua Douglas | — | Garth Dooley | shippinginfluencer | - | —Skipped | — | — | — | Oct 31, 2025 | - | |
| 01832271 | Return after 30-day window | Solved | High |  Aurelie Wilderman III | — |  Steve O'Conner | Chat | shade-match | 19h | ●Responded | 10/11 | — | — | Feb 22, 2026 | - |
| 10918714 | Cancel order request | Solved | Normal |  Carol Morissette | — |  Ignatius Cummerata | shade-match | 4h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 71268283 | Store experience feedback | Solved | Normal |  Emmanuelle Glover | — | Leonard Waters-Howell | Chat | refundreturns | 1d 1h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - |
| 10744606 | Discount code not working | Solved | Normal |  Vernice Macejkovic | — | Garth Dooley | app | 1d | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | |
| 16743198 | Insider tier issue | Solved | Normal |  Rogelio Koch | — |  Katrina Johns | Chat | gift-cardloyalty | 5h | ●Responded | 1/5 | — | — | Jan 23, 2026 | - |
| 45468554 | Insider tier issue | Solved | Normal |  Britney Kilback-Bartell | — |  Vilma Gusikowski | shipping | 3h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |
| 57689010 | Lost package follow-up | Solved | Normal |  Patty Pacocha | — |  Jacklyn Dare | Chat | wholesalerefund | 20h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 84448100 | Cancel subscription / Auto-replenish | Open | Normal |  Alphonso Ullrich | — | Amely Pacocha | Social | bopisfragrance | - | —Skipped | — | — | — | Nov 14, 2025 | - |
| 31228726 | Address change after shipping | Solved | Low |  Josh Dooley | — | Vilma Gusikowski | Social | — | 1d | ⊘Not fired | — | — | — | Oct 2, 2025 | - |
| 60519469 | Return after 30-day window | Solved | Normal |  Ben McDermott | — |  Mr. Skyla Trantow | Phone | samplesinfluencerbopis | 4h | ●Responded | 5/5 | — | — | Dec 26, 2025 | - |
| 10002251 | Pro discount enrollment | Solved | Low |  Alan Little | — | Mr. Eliza Gerhold IV | shippingbopisshade-match | 4h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 23410692 | App crashes at checkout | Pending | Normal |  Irma Fahey | — | Ignatius Cummerata | Chat | wholesaleshade-match | - | —Skipped | — | — | — | May 20, 2026 | - |
| 65550049 | Lost package follow-up | Solved | Low |  Tracey Gusikowski | — | Ignatius Cummerata | Social | — | 3h | ⊘Not fired | — | — | — | Jun 19, 2025 | - |
| 93412394 | Loyalty points not posting | Solved | Normal |  Dennis O'Reilly | — | Katrina Johns | gift-cardloyaltyreturns | 5h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |
| 23675260 | Item authenticity concern | Solved | Normal |  Lowell Wehner | — | Mr. Lonie Hudson | shade-matchappfragrance | 4h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | |
| 37104795 | Discount code not working | Open | Normal |  Suzanne Rolfson Sr. | — |  Chaz Renner | Chat | — | - | —Skipped | — | — | — | Mar 18, 2026 | - |
| 47996705 | App login problem | Solved | Normal |  Lula Mraz | — |  Miss Amber Hintz Sr. | bopis | 21h | ●Responded | 5/5 | — | — | Oct 11, 2025 | - | |
| 52583057 | Wholesale order question | Solved | Normal |  Mrs. Ernestine Kassulke MD | — | Katrina Johns | influencerdamagedgift-card | 1h | ●Responded | 5/5 | — | — | Jan 13, 2026 | - | |
| 97033811 | Return after 30-day window | Open | Normal |  Petra Bogisich | — | Faith Hilll | returnswholesale | - | —Skipped | — | — | — | Dec 23, 2025 | - | |
| 90674933 | Shipping cost question | Solved | Normal |  Nina Ortiz | — | Steve O'Conner | — | 2h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |
| 52372188 | Gift card balance question | Solved | Normal |  Reed Parker | — | Garth Dooley | Chat | refundgift-cardapp | 2d 9h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - |
| 25567705 | App login problem | Solved | Normal |  Alicia Tremblay | — | Dr. Mandy McLaughlin | bopisfragranceapp | 2h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | |
| 83592356 | Birthday gift not received | Pending | Normal |  Layla Rau | — | Lily Raynor | shippingbopisshade-match | - | —Skipped | — | — | — | Jun 12, 2025 | - | |
| 59227013 | App crashes at checkout | Solved | Urgent |  Amanda Raynor | — |  Kaela Friesen | — | 5h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 47719229 | Insider tier issue | Pending | Normal |  Marilou Medhurst | — |  Darryl Jacobi | — | - | —Skipped | — | — | — | Jan 14, 2026 | - | |
| 29730009 | Missing samples in order | Solved | Normal |  Kristian Bayer | — | Yazmin Jast | viployaltydamaged | 3h | ⊘Not fired | — | — | — | Jun 9, 2025 | - | |
| 39092939 | Store experience feedback | Solved | Normal |  Tracy Fadel | — | Katrina Johns | Phone | returns | 19h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - |
| 93743670 | Pro discount enrollment | Solved | Normal |  Lavern Abshire | — | Jacklyn Dare | returns | 6h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |
| 84471992 | Birthday gift not received | Solved | High |  Jill Ruecker Sr. | — | Vilma Gusikowski | Chat | damagedinfluencer | 4h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 93699256 | App crashes at checkout | Solved | Normal |  Diane Corkery | — | Ignatius Cummerata | Chat | vip | 14h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - |
| 62402749 | Loyalty points not posting | Solved | Normal |  Darrell Turner | — | Darryl Jacobi | — | 2d 3h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 35328000 | Foundation match help | Pending | Normal |  Bulah Mohr | — | Steve O'Conner | Chat | — | - | —Skipped | — | — | — | Feb 26, 2026 | - |
| 31170354 | Restock alert for backorder | Solved | Normal |  Roland Ortiz-McGlynn | — | Mr. Cade Senger | Chat | damaged | 1h | ●Responded | 5/5 | — | — | Apr 2, 2026 | - |