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Showing 2,101 - 2,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 44483288 | Order arrived damaged | Closed | Urgent |  Ebony Bosco | — |  Mr. Skyla Trantow | Chat | damagedloyaltyshipping | 2d 18h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 29, 2026 |
| 82624007 | Cancel subscription / Auto-replenish | Closed | Low |  Krystal Pollich | — |  Garth Dooley | Chat | appreturnsrefund | 2d 17h | ⊘Not fired | — | — | — | Mar 24, 2026 | Mar 29, 2026 |
| 08093815 | Gift card balance question | Closed | Low |  Miss Jayden Ferry II | — |  Yazmin Jast | influencer | 1d 16h | ●Responded | 4/5 | — | — | Mar 26, 2026 | Mar 29, 2026 | |
| 61521599 | Price match request | Closed | Low |  Tonya Littel | — |  Chaz Renner | vip | 1d 16h | ○Sent, no reply | — | — | — | Mar 21, 2026 | Mar 29, 2026 | |
| 62086445 | Influencer code not working | Closed | Normal |  Harry Lynch DDS | — |  Dr. Mandy McLaughlin | gift-cardfragranceloyalty | 15h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 29, 2026 | |
| 09582321 | Foundation match help | Closed | Normal |  Sophie Feeney | — | Garth Dooley | — | 15h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Mar 29, 2026 | |
| 02172278 | Item authenticity concern | Closed | Normal |  Forrest Mraz | — | Dr. Mandy McLaughlin | Chat | wholesale | 15h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Mar 29, 2026 |
| 65052048 | Cancel order request | Closed | Normal |  Chase Wuckert | — | Chaz Renner | loyalty | 12h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 29, 2026 | |
| 22098935 | Missing items in shipment | Closed | Low |  Michelle Schaefer | — | Yazmin Jast | shade-match | 12h | ○Sent, no reply | — | — | — | Mar 21, 2026 | Mar 29, 2026 | |
| 23378588 | Order arrived damaged | Closed | Normal |  Brandt Legros | — |  Faith Hilll | fragranceinfluencerdamaged | 11h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 29, 2026 | |
| 37499938 | Address change after shipping | Closed | High |  Sara Feest | — |  Eula McKenzie | Chat | — | 9h | ●Responded | 4/5 | — | — | Mar 22, 2026 | Mar 28, 2026 |
| 05990650 | Restock alert for backorder | Closed | Urgent |  Laisha Gusikowski | — |  Tommy Kuvalis | damaged | 6h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Mar 28, 2026 | |
| 29836682 | Missing items in shipment | Closed | Low |  Floyd Huels | — |  Oscar O'Hara | influencerapp | 6h | ●Responded | 5/5 | — | — | Mar 22, 2026 | Mar 28, 2026 | |
| 35704440 | Klarna / Afterpay split issue | Closed | Normal |  Mr. Bradford Kutch | — |  Jacklyn Dare | returns | 6h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 28, 2026 | |
| 93461980 | Price match request | Closed | High |  Alton Greenfelder | — |  Mr. Eliza Gerhold IV | Phone | vipgift-carddamaged | 5h | ●Responded | 5/5 | — | — | Mar 24, 2026 | Mar 28, 2026 |
| 26534362 | Price match request | Closed | Normal |  Lauren Bergnaum | — |  Mr. Lonie Hudson | Chat | shade-matchsamplesvip | 5h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Mar 28, 2026 |
| 89543034 | Missing samples in order | Closed | Normal |  Cullen Herzog | — | Mr. Lonie Hudson | samplesshade-match | 9d 5h | ○Sent, no reply | — | — | — | Mar 17, 2026 | Mar 28, 2026 | |
| 13547297 | Where is my order? | Closed | Normal |  Florencio McCullough | — |  Darryl Jacobi | Chat | — | 5h | ●Responded | 5/5 | — | — | Mar 27, 2026 | Mar 28, 2026 |
| 27457961 | Refund not received | Closed | Low |  Lesly Watsica | — |  Amely Pacocha | Social | samples | 4h | ⊘Not fired | — | — | — | Mar 25, 2026 | Mar 28, 2026 |
| 40300864 | Discount code not working | Closed | Normal |  Shelia Kerluke | — | Garth Dooley | — | 4h | ⊘Not fired | — | — | — | Mar 26, 2026 | Mar 28, 2026 | |
| 99028584 | Foundation match help | Closed | Normal |  Mr. Elvie Block | — |  Mr. Cade Senger | appshade-match | 3h | ●Responded | 10/11 | — | — | Mar 23, 2026 | Mar 28, 2026 | |
| 69974976 | Restock alert for backorder | Closed | Normal |  Kylie Hilll Sr. | — |  Vilma Gusikowski | Phone | — | 2h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 28, 2026 |
| 20000532 | Shipping cost question | Closed | Normal |  Alexandrea Stroman | — | Chaz Renner | Chat | gift-carddamaged | 2h | ●Responded | 10/11 | — | — | Mar 25, 2026 | Mar 28, 2026 |
| 07736192 | Missing samples in order | Closed | Normal |  Tobin Dibbert | — | Eula McKenzie | fragrance | 2h | ●Responded | 4/5 | — | — | Mar 23, 2026 | Mar 28, 2026 | |
| 54753523 | App login problem | Closed | Normal |  Joyce Franey | — | Mr. Eliza Gerhold IV | gift-cardfragrance | 1h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Mar 28, 2026 | |
| 27337805 | Pro discount enrollment | Closed | High |  Miss Millie Grimes | — | Tommy Kuvalis | — | 23h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Mar 28, 2026 | |
| 29209101 | Item authenticity concern | Closed | Normal |  Breana Shields | — | Chaz Renner | Chat | — | 21h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 28, 2026 |
| 28275716 | Birthday gift not received | Closed | Normal |  Shelia Ritchie | — | Faith Hilll | Phone | wholesale | 1d 21h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 28, 2026 |
| 22278934 | Wrong shade sent | Closed | Normal |  Roxane Rohan PhD | — | Eula McKenzie | bopis | 1d 16h | ●Responded | 4/11 | — | — | Mar 19, 2026 | Mar 28, 2026 | |
| 61274672 | Pro discount enrollment | Closed | Normal |  Walker Schulist | — | Mr. Skyla Trantow | loyaltyreturns | 14h | ●Responded | 1/11 | — | — | Mar 25, 2026 | Mar 28, 2026 | |
| 65656091 | Item authenticity concern | Closed | Normal |  Ms. Lila Champlin | Verde Concierge |  Julie Hodkiewicz | — | 3d 13h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 28, 2026 | |
| 68710693 | Birthday gift not received | Closed | Normal |  Janice McGlynn | — |  Kip Schroeder IV | Social | refundbopis | 11h | ⊘Not fired | — | — | — | Mar 22, 2026 | Mar 28, 2026 |
| 84337520 | BOPIS order cancelled at store | Closed | Low |  Liza Kozey | — | Dr. Mandy McLaughlin | Chat | shade-match | 8h | ●Responded | 5/5 | — | — | Mar 26, 2026 | Mar 27, 2026 |
| 07782156 | Store experience feedback | Closed | Normal |  Lester Morar | — | Darryl Jacobi | vipdamagedgift-card | 1d 8h | ●Responded | 4/5 | — | — | Mar 19, 2026 | Mar 27, 2026 | |
| 14545537 | Where is my order? | Closed | Normal |  Deanna Cole DDS | — | Julie Hodkiewicz | gift-card | 6h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Mar 27, 2026 | |
| 72486493 | Foundation match help | Closed | Normal |  Doris Dickinson | — | Amely Pacocha | bopissamples | 6h | ⊘Not fired | — | — | — | Mar 23, 2026 | Mar 27, 2026 | |
| 97378480 | Return after 30-day window | Closed | Low |  Maya Bernhard | — | Kip Schroeder IV | damagedgift-card | 6h | ○Sent, no reply | — | — | — | Mar 21, 2026 | Mar 27, 2026 | |
| 54417961 | Lost package follow-up | Closed | Normal |  Ray Armstrong | — | Faith Hilll | Chat | refundshippingdamaged | 2d 5h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 27, 2026 |
| 03194169 | Question about product ingredients | Closed | Normal | Joyce Franey | — | Chaz Renner | Chat | viprefundloyalty | 5h | ⊘Not fired | — | — | — | Mar 26, 2026 | Mar 27, 2026 |
| 92766191 | Cancel order request | Closed | Urgent |  Claire Hyatt | — | Chaz Renner | samplesbopis | 2d 4h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 27, 2026 | |
| 66911389 | Birthday gift not received | Closed | Normal |  Lillie Lang | — | Darryl Jacobi | samples | 3h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 27, 2026 | |
| 66556661 | Price match request | Closed | Urgent |  Ms. Linda Funk | — |  Kaela Friesen | Chat | shippingrefundshade-match | 3h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 27, 2026 |
| 68186561 | Missing samples in order | Closed | Normal |  Mack Osinski | — |  Lily Raynor | Social | wholesale | 2h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 27, 2026 |
| 71526005 | Shipping cost question | Closed | Normal |  Dr. William Gerlach | — | Kip Schroeder IV | refundloyalty | 2h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Mar 27, 2026 | |
| 40114490 | Order arrived damaged | Closed | Normal |  Tricia Kunde IV | — | Darryl Jacobi | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 27, 2026 |
| 07035101 | Influencer code not working | Closed | Normal |  Sonya Deckow | — | Amely Pacocha | Chat | bopisshade-matchrefund | 1h | ○Sent, no reply | — | — | — | Mar 21, 2026 | Mar 27, 2026 |
| 15056906 | Allergic reaction concern | Closed | High |  Alan Little | — |  Steve O'Conner | wholesale | 1h | ●Responded | 5/5 | — | — | Mar 26, 2026 | Mar 27, 2026 | |
| 04834021 | Wrong shade sent | Closed | Normal |  Miss Caroline Gusikowski | — | Kaela Friesen | loyaltyreturnsinfluencer | 1h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Mar 27, 2026 | |
| 10545483 | Lost package follow-up | Closed | Normal |  Alvena Hartmann | — | Amely Pacocha | refundinfluencer | 1h | ●Responded | 4/5 | — | — | Mar 25, 2026 | Mar 27, 2026 | |
| 26379799 | Pro discount enrollment | Closed | Normal |  Salvador Roberts | — |  Miss Amber Hintz Sr. | Chat | — | 2d | ⊘Not fired | — | — | — | Mar 23, 2026 | Mar 27, 2026 |