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Showing 2,501 - 2,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 22068355 | Birthday gift not received | Closed | Normal |  Tamia Hills | — |  Oscar O'Hara | influencerfragrancevip | 4h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 16, 2026 | |
| 68825766 | App login problem | Closed | High |  Carlton Stoltenberg | — | Oscar O'Hara | bopis | 3h | ●Responded | 1/11 | — | — | Mar 9, 2026 | Mar 16, 2026 | |
| 55956850 | Address change after shipping | Closed | Normal |  Aliyah Lehner | — |  Lily Raynor | Chat | — | 3h | ⊘Not fired | — | — | — | Mar 13, 2026 | Mar 16, 2026 |
| 50117130 | Store experience feedback | Closed | Normal |  Esteban O'Connell | — |  Kaela Friesen | — | 3h | ⊘Not fired | — | — | — | Mar 12, 2026 | Mar 16, 2026 | |
| 63243276 | App crashes at checkout | Closed | Normal |  Meghan McClure | — |  Garth Dooley | Chat | wholesale | 1d 2h | ●Responded | 7/11 | — | — | Mar 13, 2026 | Mar 16, 2026 |
| 92623864 | BOPIS order cancelled at store | Closed | Normal |  Lyric Reichel | — |  Mr. Skyla Trantow | Phone | shippingloyaltyinfluencer | 7d 2h | ○Sent, no reply | — | — | — | Mar 3, 2026 | Mar 16, 2026 |
| 89299860 | Return after 30-day window | Closed | Normal |  Gene Jones | — |  Dr. Mandy McLaughlin | gift-cardreturnswholesale | 2h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 16, 2026 | |
| 21889804 | BOPIS order cancelled at store | Closed | Normal |  Francesca Deckow DVM | — |  Eula McKenzie | Chat | shippingshade-match | 2h | ○Sent, no reply | — | — | — | Mar 10, 2026 | Mar 16, 2026 |
| 77181411 | Address change after shipping | Closed | Low |  Mike Lind | — |  Amely Pacocha | Chat | shippingreturns | 1h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 16, 2026 |
| 63378841 | Allergic reaction concern | Closed | Low |  Harry Grimes | — |  Tommy Kuvalis | samplesshade-match | 1h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 16, 2026 | |
| 73785948 | Where is my order? | Closed | High |  Cathy Osinski | — |  Mr. Lonie Hudson | Phone | bopisfragranceshade-match | 3d | ●Responded | 4/5 | — | — | Mar 12, 2026 | Mar 16, 2026 |
| 05491746 | Cancel subscription / Auto-replenish | Closed | High |  Mohamed O'Keefe | — | Lily Raynor | shade-matchshipping | 1d | ○Sent, no reply | — | — | — | Mar 12, 2026 | Mar 16, 2026 | |
| 37630110 | Discount code not working | Closed | Normal |  Garry Stiedemann | — |  Chaz Renner | fragrance | 2d 23h | ●Responded | 4/5 | — | — | Mar 6, 2026 | Mar 16, 2026 | |
| 95645791 | BOPIS pickup not ready | Closed | Low |  Penelope Kautzer DVM | Highland Apothecary Co | Garth Dooley | samplesrefund | 19h | ●Responded | 5/5 | — | — | Mar 13, 2026 | Mar 16, 2026 | |
| 50064029 | Discount code not working | Closed | Normal |  Leonard Towne | — |  Katrina Johns | — | 19h | ●Responded | 5/5 | — | — | Mar 12, 2026 | Mar 16, 2026 | |
| 53084741 | Return after 30-day window | Closed | High |  Flora Bosco | — |  Mr. Cade Senger | wholesale | 18h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 16, 2026 | |
| 63296459 | Cancel subscription / Auto-replenish | Closed | Normal |  Anthony Schaefer | — |  Miss Amber Hintz Sr. | Social | bopis | 18h | ⊘Not fired | — | — | — | Mar 12, 2026 | Mar 16, 2026 |
| 66898790 | Price match request | Closed | Normal |  Mathew Green | — |  Jacklyn Dare | Chat | loyaltydamagedrefund | 16h | ●Responded | 5/5 | — | — | Mar 12, 2026 | Mar 16, 2026 |
| 86699189 | Insider tier issue | Closed | Normal |  Colin Funk | — | Chaz Renner | Chat | shade-match | 15h | ⊘Not fired | — | — | — | Mar 9, 2026 | Mar 16, 2026 |
| 15884362 | Question about product ingredients | Closed | Low |  Jodi Homenick | — | Lily Raynor | Chat | influencervipreturns | 1d 15h | ●Responded | 2/5 | — | — | Mar 9, 2026 | Mar 16, 2026 |
| 42933648 | Gift card balance question | Closed | Normal |  Rick Sawayn | — |  Julie Hodkiewicz | vipsampleswholesale | 13h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 16, 2026 | |
| 94232620 | Wrong shade sent | Closed | Normal |  Ellie Gulgowski | — |  Kip Schroeder IV | vip | 13h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 16, 2026 | |
| 89592131 | Cancel order request | Closed | Low |  Ms. Nadia Yundt | — | Chaz Renner | — | 4d 12h | ●Responded | 4/11 | — | — | Mar 9, 2026 | Mar 16, 2026 | |
| 20502538 | BOPIS order cancelled at store | Closed | Normal |  Amos Barton | — | Garth Dooley | Phone | appshade-matchgift-card | 12h | ⊘Not fired | — | — | — | Mar 9, 2026 | Mar 16, 2026 |
| 53169645 | Missing items in shipment | Closed | Low |  Dr. William Gerlach | — | Katrina Johns | Phone | shipping | 11h | ⊘Not fired | — | — | — | Mar 9, 2026 | Mar 16, 2026 |
| 84252284 | Restock alert for backorder | Closed | Normal |  Veronica Russel | — | Mr. Lonie Hudson | returnsbopis | 4d 11h | ●Responded | 7/11 | — | — | Mar 7, 2026 | Mar 16, 2026 | |
| 88909240 | Lost package follow-up | Closed | Normal |  Roger Bogan | — | Dr. Mandy McLaughlin | Chat | gift-cardvip | 9h | ●Responded | 4/5 | — | — | Mar 11, 2026 | Mar 15, 2026 |
| 54215838 | Item authenticity concern | Closed | Normal |  Tasha Cartwright II | — | Lily Raynor | Social | refundshade-matchdamaged | 6h | ⊘Not fired | — | — | — | Mar 9, 2026 | Mar 15, 2026 |
| 27471403 | Question about product ingredients | Closed | Normal |  Anahi Romaguera | — |  Mr. Eliza Gerhold IV | Chat | bopiswholesale | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 15, 2026 |
| 44674508 | App login problem | Closed | Low |  Michele Turcotte | — |  Leonard Waters-Howell | Chat | returns | 6h | ○Sent, no reply | — | — | — | Mar 12, 2026 | Mar 15, 2026 |
| 89080132 | Where is my order? | Closed | Low |  Mrs. Rachael Weissnat | — | Garth Dooley | influencer | 5h | ●Responded | 4/5 | — | — | Mar 13, 2026 | Mar 15, 2026 | |
| 06084878 | Discount code not working | Closed | Normal |  Citlalli Welch I | — | Dr. Mandy McLaughlin | appfragrance | 5h | ●Responded | 5/5 | — | — | Mar 10, 2026 | Mar 15, 2026 | |
| 98762262 | Pro discount enrollment | Closed | Normal |  Nathaniel Franecki | — | Julie Hodkiewicz | shipping | 5h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 15, 2026 | |
| 01359786 | Wholesale order question | Closed | Normal |  Richmond Senger | — | Amely Pacocha | gift-card | 5h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 15, 2026 | |
| 91631548 | Where is my order? | Closed | Low |  Davonte Kris | — | Jacklyn Dare | influencerdamaged | 4h | ●Responded | 5/5 | — | — | Mar 9, 2026 | Mar 15, 2026 | |
| 71940286 | Klarna / Afterpay split issue | Closed | Normal |  Mr. Ottilie Witting | — | Oscar O'Hara | returnsapprefund | 4h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 15, 2026 | |
| 24983652 | Birthday gift not received | Closed | High |  Ginger Schneider | — |  Vilma Gusikowski | Chat | — | 3h | ⊘Not fired | — | — | — | Mar 8, 2026 | Mar 15, 2026 |
| 19229420 | Discount code not working | Closed | Normal |  Austin Rosenbaum | — | Oscar O'Hara | damagedsamplesrefund | 3h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 15, 2026 | |
| 39272804 | Cancel subscription / Auto-replenish | Closed | Normal |  Mr. Clay Hilpert | — | Mr. Lonie Hudson | Chat | loyaltyshade-match | 3h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 15, 2026 |
| 27265779 | Foundation match help | Closed | Normal |  Deven Waters | Verde Concierge |  Ignatius Cummerata | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 8, 2026 | Mar 15, 2026 |
| 32264199 | Missing items in shipment | Closed | Urgent |  Rogelio Conroy | — | Mr. Eliza Gerhold IV | — | 1h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 15, 2026 | |
| 43706708 | Order arrived damaged | Closed | Normal |  Damon Tromp | — | Dr. Mandy McLaughlin | bopisloyalty | 1h | ⊘Not fired | — | — | — | Mar 13, 2026 | Mar 15, 2026 | |
| 88834349 | Missing items in shipment | Closed | Normal |  Amira Howe | — | Tommy Kuvalis | Phone | damagedrefundsamples | 1h | ○Sent, no reply | — | — | — | Mar 10, 2026 | Mar 15, 2026 |
| 56470096 | Store experience feedback | Closed | Normal |  Mr. Luke Lakin | — |  Faith Hilll | damagedgift-cardshade-match | 1d | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 15, 2026 | |
| 67924044 | Foundation match help | Closed | Normal |  Mr. Magdalena Reynolds | — | Eula McKenzie | influencer | 1d | ⊘Not fired | — | — | — | Mar 11, 2026 | Mar 15, 2026 | |
| 90625246 | BOPIS pickup not ready | Closed | Normal |  Robert Schiller V | — | Mr. Skyla Trantow | Phone | — | 10d | ●Responded | 2/5 | — | — | Mar 3, 2026 | Mar 15, 2026 |
| 89840798 | Where is my order? | Closed | Normal |  Moshe Bode MD | — | Faith Hilll | Chat | bopis | 22h | ●Responded | 5/5 | — | — | Mar 12, 2026 | Mar 15, 2026 |
| 05577150 | Wrong shade sent | Closed | Normal |  Antoinette Schumm | — | Amely Pacocha | — | 1d 22h | ○Sent, no reply | — | — | — | Mar 7, 2026 | Mar 15, 2026 | |
| 18657104 | Discount code not working | Closed | Normal |  Hank Crist | Atlas Hospitality | Leonard Waters-Howell | loyaltyshipping | 2d 20h | ●Responded | 4/5 | — | — | Mar 7, 2026 | Mar 15, 2026 | |
| 24827237 | Pro discount enrollment | Closed | Low |  Claude Reinger-Beatty | — |  Yazmin Jast | influencerfragrance | 19h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 15, 2026 |