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Showing 3,551 - 3,600 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 65443505 | BOPIS pickup not ready | Closed | Normal |  Ellen Schuppe | — |  Mr. Lonie Hudson | — | 5h | ●Responded | 5/5 | — | — | Feb 13, 2026 | Feb 14, 2026 | |
| 32838901 | Lost package follow-up | Closed | Normal |  Evangeline Heidenreich | — |  Jacklyn Dare | refundloyaltyapp | 4h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 14, 2026 | |
| 10473395 | Return after 30-day window | Closed | Normal |  Glen Schultz | — |  Oscar O'Hara | — | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 14, 2026 | |
| 70232574 | Missing samples in order | Closed | Normal |  Ms. Priscilla Ebert | — | Mr. Lonie Hudson | Chat | gift-cardwholesaleinfluencer | 4h | ●Responded | 5/5 | — | — | Feb 10, 2026 | Feb 14, 2026 |
| 25663395 | Gift card balance question | Closed | High |  Alisa Ward | — |  Vilma Gusikowski | bopisdamaged | 1d 3h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 14, 2026 | |
| 87194929 | Klarna / Afterpay split issue | Closed | High |  Clyde Berge | — |  Leonard Waters-Howell | returnsappdamaged | 3h | ⊘Not fired | — | — | — | Feb 9, 2026 | Feb 14, 2026 | |
| 27972673 | Missing samples in order | Closed | Low |  Beulah Labadie | — |  Chaz Renner | — | 3h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 14, 2026 | |
| 91146209 | Missing samples in order | Closed | Normal |  Lavonne Schimmel | — |  Julie Hodkiewicz | Chat | — | 3h | ●Responded | 5/5 | — | — | Feb 11, 2026 | Feb 14, 2026 |
| 62137708 | BOPIS pickup not ready | Closed | Normal |  Margie Quigley-Boehm | — |  Faith Hilll | damagedrefundsamples | 2h | ●Responded | 5/5 | — | — | Feb 11, 2026 | Feb 14, 2026 | |
| 78136730 | Gift card balance question | Closed | Normal |  Joyce Franey | — |  Yazmin Jast | fragrancegift-card | 2h | ○Sent, no reply | — | — | — | Feb 10, 2026 | Feb 14, 2026 | |
| 88066805 | Allergic reaction concern | Closed | High |  Lana Corwin | — | Mr. Lonie Hudson | shade-match | 2h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 14, 2026 | |
| 59679869 | Klarna / Afterpay split issue | Closed | Normal |  Maddison Douglas | — |  Darryl Jacobi | shade-matchdamaged | 2h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 14, 2026 | |
| 58537558 | Question about product ingredients | Closed | High |  Rex Crist | — |  Tommy Kuvalis | vip | 1d 2h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 14, 2026 | |
| 36080685 | Lost package follow-up | Closed | High |  Evan Brown | — | Yazmin Jast | — | 1h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 14, 2026 | |
| 20847714 | Cancel subscription / Auto-replenish | Closed | Low |  Shea Berge | — |  Miss Amber Hintz Sr. | Chat | bopis | 23h | ●Responded | 4/11 | — | — | Feb 8, 2026 | Feb 14, 2026 |
| 70786729 | Cancel order request | Closed | Urgent |  Lynn Towne | — |  Amely Pacocha | Phone | shippingdamaged | 21h | ●Responded | 5/5 | — | — | Feb 6, 2026 | Feb 14, 2026 |
| 00997637 | Missing samples in order | Closed | Normal |  Miss Reece Grady | — |  Steve O'Conner | shade-matchgift-card | 18h | ⊘Not fired | — | — | — | Feb 7, 2026 | Feb 14, 2026 | |
| 60838621 | Missing samples in order | Closed | Normal |  Davonte Kris | — | Leonard Waters-Howell | — | 16h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 14, 2026 | |
| 94330768 | Address change after shipping | Closed | High |  Norberto Kertzmann | — |  Dr. Mandy McLaughlin | wholesalefragrance | 16h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 14, 2026 | |
| 37393540 | Influencer code not working | Closed | High |  Ronald Connelly | — | Steve O'Conner | shippingfragrance | 15h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 14, 2026 | |
| 09645053 | Return after 30-day window | Closed | Urgent |  Mark Schroeder | Crown Department Stores | Steve O'Conner | influencer | 15h | ●Responded | 2/5 | — | — | Feb 10, 2026 | Feb 14, 2026 | |
| 67893051 | Store experience feedback | Closed | Urgent |  Mr. Clay Hilpert | — |  Mr. Skyla Trantow | Chat | — | 2d 14h | ⊘Not fired | — | — | — | Feb 9, 2026 | Feb 14, 2026 |
| 96531754 | Question about product ingredients | Closed | Low |  Darrel Murazik | House of Lumière |  Mr. Cade Senger | gift-cardloyalty | 14h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 14, 2026 | |
| 39714588 | App crashes at checkout | Closed | High |  Dr. Liam Waelchi | — | Faith Hilll | Social | fragrance | 9d 12h | ⊘Not fired | — | — | — | Jan 30, 2026 | Feb 14, 2026 |
| 07611315 | Influencer code not working | Closed | Normal |  Jay Ziemann | — | Mr. Skyla Trantow | bopisapp | 12h | ●Responded | 9/11 | — | — | Feb 10, 2026 | Feb 14, 2026 | |
| 72709571 | Discount code not working | Closed | High |  Jacqueline Ferry | — | Vilma Gusikowski | damagedrefund | 3d 12h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 14, 2026 | |
| 49611142 | Foundation match help | Closed | Normal |  Dessie Lubowitz | — | Mr. Lonie Hudson | — | 12h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 14, 2026 | |
| 53055844 | Return after 30-day window | Closed | High |  Zackary Cruickshank | — | Vilma Gusikowski | samplesrefund | 1d 11h | ●Responded | 3/5 | — | — | Feb 5, 2026 | Feb 14, 2026 | |
| 43759515 | Where is my order? | Closed | Normal |  Dr. Granville Shields V | — |  Kaela Friesen | Chat | — | 2d 10h | ●Responded | 9/11 | — | — | Feb 9, 2026 | Feb 14, 2026 |
| 34995011 | Loyalty points not posting | Closed | Normal |  Mallory Little | — | Mr. Skyla Trantow | influencershipping | 9d 8h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 13, 2026 | |
| 26812448 | Klarna / Afterpay split issue | Closed | Normal |  Lamar Erdman | — | Steve O'Conner | bopisreturnsloyalty | 9d 8h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 13, 2026 | |
| 79246730 | BOPIS pickup not ready | Closed | High |  Ms. Jeannette Heaney | — | Chaz Renner | Chat | fragrance | 8h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 13, 2026 |
| 35913645 | App login problem | Closed | Urgent |  Laurie Bins | — |  Kip Schroeder IV | Chat | loyalty | 6h | ●Responded | 7/11 | — | — | Feb 7, 2026 | Feb 13, 2026 |
| 69826897 | Cancel order request | Closed | Normal |  Joan Daugherty | — |  Ignatius Cummerata | loyaltyvipapp | 6h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 13, 2026 | |
| 70428106 | Foundation match help | Closed | Normal |  Reed Parker | — | Darryl Jacobi | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 13, 2026 |
| 50918369 | Store experience feedback | Closed | High |  Lynette Ritchie | — | Faith Hilll | Chat | bopisrefundwholesale | 2d 6h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 13, 2026 |
| 88531265 | Loyalty points not posting | Closed | Urgent |  Derrick Hodkiewicz | Coastal Spas & Wellness | Oscar O'Hara | Chat | gift-cardfragrancewholesale | 5d 5h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 13, 2026 |
| 62504723 | Missing items in shipment | Closed | Normal |  Alfreda Shields | — | Mr. Skyla Trantow | Chat | loyalty | 5h | ●Responded | 5/5 | — | — | Feb 6, 2026 | Feb 13, 2026 |
| 27698081 | App login problem | Closed | Normal |  Loyal Jerde | — | Mr. Lonie Hudson | wholesalefragrance | 9d 5h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 13, 2026 | |
| 53654608 | Wholesale order question | Closed | Normal |  Vernice Macejkovic | — | Julie Hodkiewicz | Chat | — | 5h | ●Responded | 10/11 | — | — | Feb 9, 2026 | Feb 13, 2026 |
| 46659939 | Lost package follow-up | Closed | Low |  Dexter Schneider | — | Mr. Lonie Hudson | Chat | — | 4h | ⊘Not fired | — | — | — | Feb 12, 2026 | Feb 13, 2026 |
| 23942755 | Klarna / Afterpay split issue | Closed | Normal |  Lester Sipes | — | Julie Hodkiewicz | damagedloyalty | 4h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 13, 2026 | |
| 47825217 | Lost package follow-up | Closed | Normal |  Payton Padberg | — | Darryl Jacobi | Chat | damaged | 4h | ●Responded | 5/5 | — | — | Feb 9, 2026 | Feb 13, 2026 |
| 68066185 | Birthday gift not received | Closed | High |  Tyrone Jacobi DVM | — | Chaz Renner | refundshipping | 4h | ⊘Not fired | — | — | — | Feb 8, 2026 | Feb 13, 2026 | |
| 82366880 | Influencer code not working | Closed | High |  Alexie Hansen | — |  Garth Dooley | — | 4h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 13, 2026 | |
| 43737017 | BOPIS pickup not ready | Closed | Low |  Lacy Jerde | — |  Katrina Johns | Chat | fragranceappinfluencer | 4h | ●Responded | 5/5 | — | — | Feb 12, 2026 | Feb 13, 2026 |
| 60210985 | Foundation match help | Closed | Normal |  Chyna Langworth | — | Katrina Johns | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 13, 2026 |
| 84309938 | Foundation match help | Closed | High |  Mr. Darrin Vandervort MD | Pacific Beauty Distributors | Ignatius Cummerata | viprefund | 3h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 13, 2026 | |
| 12861338 | Shipping cost question | Closed | Normal | Clyde Berge | — | Chaz Renner | appdamaged | 3h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 13, 2026 | |
| 87826843 | Wrong shade sent | Closed | Normal |  Mildred Graham-Stoltenberg | — | Mr. Lonie Hudson | refundinfluencer | 2h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 13, 2026 |