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Showing 401 - 450 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 25193059 | Klarna / Afterpay split issue | Closed | Normal |  Evan Brown | — |  Mr. Cade Senger | Phone | — | 6h | ○Sent, no reply | — | — | — | May 15, 2026 | May 16, 2026 |
| 07602567 | Return after 30-day window | Closed | Normal |  Cletus McCullough | — |  Chaz Renner | — | 6h | ●Responded | 5/5 | — | — | May 15, 2026 | May 16, 2026 | |
| 38449943 | Allergic reaction concern | Closed | Low |  Barbara Langworth | — |  Lily Raynor | Phone | — | 5h | ⊘Not fired | — | — | — | May 15, 2026 | May 16, 2026 |
| 37833822 | BOPIS order cancelled at store | Closed | Low |  Clovis Braun I | — |  Mr. Lonie Hudson | Chat | influencerdamaged | 5h | ●Responded | 7/11 | — | — | May 11, 2026 | May 16, 2026 |
| 18816995 | Wrong shade sent | Closed | Normal |  Harmony Walter V | — |  Mr. Eliza Gerhold IV | — | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | May 16, 2026 | |
| 82876363 | Influencer code not working | Closed | High |  Lester Sipes | — | Lily Raynor | Chat | damagedrefund | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | May 16, 2026 |
| 95689056 | Insider tier issue | Closed | Normal |  Liam McKenzie | — |  Faith Hilll | Chat | bopisshipping | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | May 16, 2026 |
| 84184413 | Discount code not working | Closed | Normal |  Veronica Russel | — |  Steve O'Conner | damaged | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | May 16, 2026 | |
| 36105209 | Where is my order? | Closed | Low |  Mr. Dexter Walker-Koch | — |  Garth Dooley | gift-cardshade-match | 4h | ⊘Not fired | — | — | — | May 15, 2026 | May 16, 2026 | |
| 53316000 | Missing samples in order | Closed | Normal |  Willis Yundt | — |  Dr. Mandy McLaughlin | — | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | May 16, 2026 | |
| 63856391 | Insider tier issue | Closed | Normal |  Harvey Reichert | — | Mr. Lonie Hudson | — | 3h | ●Responded | 1/5 | — | — | May 12, 2026 | May 16, 2026 | |
| 50518002 | Wrong shade sent | Closed | Low |  Anthony Streich | — | Chaz Renner | damagedrefundapp | 3h | ●Responded | 5/5 | — | — | May 14, 2026 | May 16, 2026 | |
| 39248883 | Cancel subscription / Auto-replenish | Closed | Normal |  Jazmyne Anderson | — | Garth Dooley | Chat | fragrance | 3h | ⊘Not fired | — | — | — | May 14, 2026 | May 16, 2026 |
| 68530457 | Lost package follow-up | Closed | Normal |  Vernice Macejkovic | — |  Miss Amber Hintz Sr. | Chat | returnsrefundinfluencer | 3h | ⊘Not fired | — | — | — | May 14, 2026 | May 16, 2026 |
| 97989866 | Influencer code not working | Closed | Normal |  Mindy Torphy | — |  Katrina Johns | damagedshade-matchfragrance | 3h | ●Responded | 3/5 | — | — | May 14, 2026 | May 16, 2026 | |
| 52012784 | Lost package follow-up | Closed | Normal |  Norberto Kertzmann | — | Garth Dooley | fragrance | 3h | ●Responded | 4/5 | — | — | May 14, 2026 | May 16, 2026 | |
| 29307717 | Store experience feedback | Closed | Normal |  Mattie Bahringer | — |  Julie Hodkiewicz | shippingwholesalerefund | 2h | ●Responded | 1/5 | — | — | May 13, 2026 | May 16, 2026 | |
| 03644363 | Klarna / Afterpay split issue | Closed | Normal |  Reese Senger | — | Dr. Mandy McLaughlin | — | 2h | ○Sent, no reply | — | — | — | May 13, 2026 | May 16, 2026 | |
| 64238909 | Price match request | Closed | Normal |  Heather Kuhic | — | Steve O'Conner | fragrance | 1h | ○Sent, no reply | — | — | — | May 15, 2026 | May 16, 2026 | |
| 42563977 | Restock alert for backorder | Closed | Normal |  Titus King IV | — |  Tommy Kuvalis | — | 1d | ●Responded | 7/11 | — | — | May 12, 2026 | May 16, 2026 | |
| 92687865 | Missing items in shipment | Closed | Normal |  Helga Wiza V | — |  Amely Pacocha | Chat | bopisrefund | 2d 23h | ○Sent, no reply | — | — | — | May 8, 2026 | May 16, 2026 |
| 26103635 | Lost package follow-up | Closed | Normal |  Jessyca Balistreri | — | Lily Raynor | fragrance | 4d 21h | ●Responded | 1/5 | — | — | May 8, 2026 | May 16, 2026 | |
| 73408567 | App login problem | Closed | Normal |  Ted Swift | — | Faith Hilll | Chat | — | 1d 18h | ●Responded | 4/5 | — | — | May 9, 2026 | May 16, 2026 |
| 63355779 | Shipping cost question | Closed | High |  Isai Prosacco IV | — |  Kip Schroeder IV | gift-cardvip | 3d 17h | ○Sent, no reply | — | — | — | May 6, 2026 | May 16, 2026 | |
| 75163365 | Where is my order? | Closed | Low |  Shea Berge | — | Mr. Eliza Gerhold IV | gift-cardvipapp | 17h | ○Sent, no reply | — | — | — | May 11, 2026 | May 16, 2026 | |
| 40903542 | Store experience feedback | Closed | High |  Ola Kovacek | — | Mr. Cade Senger | Chat | — | 15h | ●Responded | 5/5 | — | — | May 14, 2026 | May 16, 2026 |
| 20570262 | Missing samples in order | Closed | Normal |  Fred Abbott | — | Faith Hilll | shippingsamplesbopis | 14h | ○Sent, no reply | — | — | — | May 10, 2026 | May 16, 2026 | |
| 35205866 | Return after 30-day window | Closed | Normal |  Glen Breitenberg | — |  Vilma Gusikowski | gift-cardbopis | 2d 14h | ●Responded | 3/5 | — | — | May 10, 2026 | May 16, 2026 | |
| 38338785 | Lost package follow-up | Closed | Normal |  Mrs. Joanne Quigley | — | Kip Schroeder IV | fragrance | 13h | ●Responded | 2/5 | — | — | May 11, 2026 | May 16, 2026 | |
| 06680314 | App crashes at checkout | Closed | Normal |  Jenna Grant | — | Vilma Gusikowski | Chat | shipping | 13h | ○Sent, no reply | — | — | — | May 8, 2026 | May 16, 2026 |
| 47431510 | Insider tier issue | Closed | Normal |  Mariah Toy | — |  Leonard Waters-Howell | Phone | fragranceshade-matchgift-card | 2d 12h | ○Sent, no reply | — | — | — | May 8, 2026 | May 16, 2026 |
| 01054004 | BOPIS pickup not ready | Closed | Low |  Rochelle Schmidt | — |  Ignatius Cummerata | Chat | — | 10h | ○Sent, no reply | — | — | — | May 12, 2026 | May 16, 2026 |
| 05914898 | Foundation match help | Closed | Low |  Tara Bogan | — | Vilma Gusikowski | refundvip | 10h | ○Sent, no reply | — | — | — | May 8, 2026 | May 16, 2026 | |
| 14300504 | Foundation match help | Closed | Normal |  Tristian Murphy | — | Mr. Lonie Hudson | Chat | shipping | 7h | ●Responded | 3/5 | — | — | May 12, 2026 | May 15, 2026 |
| 82904041 | Cancel subscription / Auto-replenish | Closed | Normal |  Glen Wilkinson | — |  Kaela Friesen | Chat | wholesale | 6h | ●Responded | 5/5 | — | — | May 11, 2026 | May 15, 2026 |
| 71376409 | Missing samples in order | Closed | Normal |  Shaylee Frami | — |  Yazmin Jast | — | 6h | ⊘Not fired | — | — | — | May 9, 2026 | May 15, 2026 | |
| 11777263 | BOPIS pickup not ready | Closed | Urgent |  Ms. Elena Ritchie I | — |  Mr. Skyla Trantow | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | May 13, 2026 | May 15, 2026 |
| 14206236 | Wholesale order question | Closed | Normal |  Lacy Jerde | — | Kip Schroeder IV | Chat | — | 5h | ●Responded | 5/5 | — | — | May 13, 2026 | May 15, 2026 |
| 53512161 | Shipping cost question | Closed | Normal |  Mr. Tom Barton | — | Mr. Skyla Trantow | Phone | — | 5h | ●Responded | 4/5 | — | — | May 9, 2026 | May 15, 2026 |
| 58019899 | Shipping cost question | Closed | Normal |  Nia Reynolds | — | Amely Pacocha | Chat | — | 5h | ○Sent, no reply | — | — | — | May 8, 2026 | May 15, 2026 |
| 46556397 | Pro discount enrollment | Closed | Normal |  Forest Crooks | — | Lily Raynor | damagedloyalty | 5h | ○Sent, no reply | — | — | — | May 12, 2026 | May 15, 2026 | |
| 33026607 | Discount code not working | Closed | Low |  Ms. Dagmar Cremin | — | Mr. Lonie Hudson | wholesale | 5h | ●Responded | 4/5 | — | — | May 14, 2026 | May 15, 2026 | |
| 66862496 | App login problem | Closed | Low |  Susan Becker | — | Faith Hilll | Chat | loyaltygift-card | 4h | ○Sent, no reply | — | — | — | May 13, 2026 | May 15, 2026 |
| 28475220 | Item authenticity concern | Closed | Normal |  Ms. Josefina Collins | — | Steve O'Conner | gift-cardsamples | 4h | ○Sent, no reply | — | — | — | May 8, 2026 | May 15, 2026 | |
| 35922106 | Store experience feedback | Closed | Normal |  Mr. Joel Hayes-Hilpert | — | Kaela Friesen | — | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | May 15, 2026 | |
| 46591091 | Return after 30-day window | Closed | Normal |  Mary Renner | — | Tommy Kuvalis | vipshipping | 3h | ●Responded | 5/5 | — | — | May 13, 2026 | May 15, 2026 | |
| 78913564 | Cancel subscription / Auto-replenish | Closed | Normal |  Hildegard Murray | — | Mr. Eliza Gerhold IV | Chat | app | 3h | ○Sent, no reply | — | — | — | May 8, 2026 | May 15, 2026 |
| 08129971 | BOPIS pickup not ready | Closed | High |  Savanna Breitenberg | — |  Eula McKenzie | samplesshade-matchapp | 3h | ●Responded | 4/5 | — | — | May 9, 2026 | May 15, 2026 | |
| 39757258 | Lost package follow-up | Closed | Normal |  Haskell Dietrich | — | Yazmin Jast | loyalty | 2h | ○Sent, no reply | — | — | — | May 14, 2026 | May 15, 2026 | |
| 68827574 | Shipping cost question | Closed | Normal |  Mr. Helene Stark | — | Chaz Renner | Chat | samplesvip | 1h | ●Responded | 5/5 | — | — | May 11, 2026 | May 15, 2026 |