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Showing 5,901 - 5,950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 76944506 | Address change after shipping | Closed | Low |  Alfreda Shields | — |  Jacklyn Dare | — | 1d 1h | ●Responded | 9/11 | — | — | Dec 1, 2025 | Dec 8, 2025 | |
| 38605495 | Price match request | Closed | Low |  Harry Lynch DDS | — |  Miss Amber Hintz Sr. | fragrance | 1h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 8, 2025 | |
| 05067284 | Missing samples in order | Closed | Low |  Golden Stoltenberg | — | Jacklyn Dare | vip | 3d | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 8, 2025 | |
| 63647553 | Missing items in shipment | Closed | Normal |  Curtis Bednar | — | Miss Amber Hintz Sr. | Chat | damaged | 9d 23h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Dec 8, 2025 |
| 99848215 | BOPIS order cancelled at store | Closed | Normal |  Mamie Wehner | — |  Amely Pacocha | Social | gift-cardbopisshipping | 1d 21h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 8, 2025 |
| 87471794 | BOPIS pickup not ready | Closed | Normal |  Alexis Schmidt | — |  Lily Raynor | Chat | bopisdamagedreturns | 1d 21h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 8, 2025 |
| 27626415 | Return after 30-day window | Closed | Normal |  Toby Weimann | — |  Oscar O'Hara | Chat | — | 20h | ○Sent, no reply | — | — | — | Dec 6, 2025 | Dec 8, 2025 |
| 66218589 | Klarna / Afterpay split issue | Closed | Urgent |  Josephine Bins | — |  Vilma Gusikowski | Chat | — | 2d 19h | ●Responded | 4/5 | — | — | Dec 4, 2025 | Dec 8, 2025 |
| 14965618 | Restock alert for backorder | Closed | Normal |  Isadore Stoltenberg | — |  Steve O'Conner | gift-card | 3d 18h | ●Responded | 3/5 | — | — | Nov 28, 2025 | Dec 8, 2025 | |
| 63755488 | Order arrived damaged | Closed | Normal |  Anthony Schaefer | — | Jacklyn Dare | damagedloyaltybopis | 17h | ●Responded | 10/11 | — | — | Dec 1, 2025 | Dec 8, 2025 | |
| 89064577 | Wholesale order question | Closed | Normal |  Omer Balistreri V | — |  Kaela Friesen | refundwholesale | 17h | ●Responded | 5/5 | — | — | Dec 6, 2025 | Dec 8, 2025 | |
| 30174495 | Gift card balance question | Closed | Normal |  Berneice Heller | — | Kaela Friesen | Chat | refundfragrance | 16h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 8, 2025 |
| 92444290 | Return after 30-day window | Closed | Low |  Felton Simonis | — |  Leonard Waters-Howell | Chat | wholesaleloyaltyshade-match | 15h | ●Responded | 4/5 | — | — | Dec 1, 2025 | Dec 8, 2025 |
| 95096258 | Influencer code not working | Closed | Normal |  Ettie Littel | — |  Mr. Skyla Trantow | — | 15h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 8, 2025 | |
| 56649891 | Wholesale order question | Closed | Normal |  Terence Schiller | — |  Faith Hilll | Chat | loyaltyapp | 2d 14h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 8, 2025 |
| 16911910 | Where is my order? | Closed | Normal |  Ellie Kuhn | — | Vilma Gusikowski | sampleswholesale | 6d 13h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 8, 2025 | |
| 82269372 | Question about product ingredients | Closed | Normal |  Matthew Mann | — |  Garth Dooley | Chat | appfragrancevip | 13h | ●Responded | 4/5 | — | — | Dec 3, 2025 | Dec 8, 2025 |
| 55935233 | Lost package follow-up | Closed | Low |  Lindsey Schneider | — | Miss Amber Hintz Sr. | shade-match | 6d 12h | ●Responded | 4/11 | — | — | Nov 28, 2025 | Dec 8, 2025 | |
| 76742138 | Address change after shipping | Closed | Normal |  Adaline Mohr | — |  Tommy Kuvalis | bopisshippingreturns | 11h | ●Responded | 5/5 | — | — | Dec 2, 2025 | Dec 8, 2025 | |
| 12724574 | Wrong shade sent | Closed | Low |  Vivien Dicki | Quartz Gifting | Amely Pacocha | Chat | returns | 9h | ●Responded | 4/5 | — | — | Dec 4, 2025 | Dec 7, 2025 |
| 25936001 | Discount code not working | Closed | High |  Jerald Schulist | — |  Yazmin Jast | shipping | 2d 8h | ●Responded | 4/5 | — | — | Dec 1, 2025 | Dec 7, 2025 | |
| 83486999 | Wholesale order question | Closed | High |  Jackie Wintheiser | — |  Eula McKenzie | Phone | damagedshade-matchsamples | 6h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 7, 2025 |
| 91165333 | App login problem | Closed | Normal |  Eugene Reichert II | — |  Dr. Mandy McLaughlin | Chat | influencer | 6h | ⊘Not fired | — | — | — | Dec 4, 2025 | Dec 7, 2025 |
| 99813625 | BOPIS order cancelled at store | Closed | Normal |  Spencer Morar | — |  Chaz Renner | Phone | fragrancewholesaleshipping | 6h | ○Sent, no reply | — | — | — | Dec 6, 2025 | Dec 7, 2025 |
| 90225589 | Lost package follow-up | Closed | High |  Mr. Cletus Conn PhD | — | Eula McKenzie | — | 2d 6h | ●Responded | 4/5 | — | — | Dec 3, 2025 | Dec 7, 2025 | |
| 09536048 | Item authenticity concern | Closed | Normal |  Dr. Clayton Reinger | — |  Ignatius Cummerata | fragranceshippingreturns | 6h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 7, 2025 | |
| 34811263 | BOPIS pickup not ready | Closed | Normal |  Mr. Sydnie Christiansen | — | Faith Hilll | — | 6h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 7, 2025 | |
| 59097352 | BOPIS pickup not ready | Closed | Normal |  Robyn Price | — | Dr. Mandy McLaughlin | Social | loyaltyrefund | 6h | ⊘Not fired | — | — | — | Dec 3, 2025 | Dec 7, 2025 |
| 46470376 | Wrong shade sent | Closed | Normal |  Lynette Ritchie | — | Chaz Renner | returnssamplesshade-match | 5h | ●Responded | 1/5 | — | — | Dec 4, 2025 | Dec 7, 2025 | |
| 51640020 | Refund not received | Closed | High |  Cordie Jaskolski | — | Oscar O'Hara | — | 5h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 7, 2025 | |
| 80070281 | Wholesale order question | Closed | Normal |  Wilmer Luettgen | — | Tommy Kuvalis | — | 5h | ○Sent, no reply | — | — | — | Nov 30, 2025 | Dec 7, 2025 | |
| 31674757 | Order arrived damaged | Closed | Normal |  Abraham Kulas | — |  Mr. Lonie Hudson | returnsrefundbopis | 4h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 7, 2025 | |
| 70654700 | BOPIS pickup not ready | Closed | Normal |  Louvenia Herzog | Pinecrest Wellness |  Kip Schroeder IV | — | 4h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 7, 2025 | |
| 42524980 | Address change after shipping | Closed | High |  Harmony Walter V | — | Miss Amber Hintz Sr. | gift-card | 3h | ●Responded | 4/5 | — | — | Dec 5, 2025 | Dec 7, 2025 | |
| 57560859 | Wrong shade sent | Closed | Normal |  Mrs. Penny Muller-Howell | — | Garth Dooley | Chat | — | 3h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 7, 2025 |
| 79786685 | Item authenticity concern | Closed | Normal |  Vallie Zulauf | — | Amely Pacocha | Phone | returnsfragranceshipping | 3h | ○Sent, no reply | — | — | — | Nov 30, 2025 | Dec 7, 2025 |
| 59668150 | Influencer code not working | Closed | Normal |  Tamara Corkery | — | Garth Dooley | Chat | app | 3h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 7, 2025 |
| 47790731 | App login problem | Closed | Low |  Damon Tromp | — | Miss Amber Hintz Sr. | influencerdamagedgift-card | 3h | ○Sent, no reply | — | — | — | Dec 6, 2025 | Dec 7, 2025 | |
| 10742871 | BOPIS order cancelled at store | Closed | High |  Skyla Hansen | Highland Apothecary Co |  Mr. Cade Senger | Chat | shippingreturns | 2h | ●Responded | 3/5 | — | — | Dec 5, 2025 | Dec 7, 2025 |
| 85319224 | Gift card balance question | Closed | Normal |  Maya Bernhard | — | Mr. Lonie Hudson | wholesalereturnsshipping | 1h | ●Responded | 5/5 | — | — | Dec 4, 2025 | Dec 7, 2025 | |
| 08327281 | Restock alert for backorder | Closed | Normal |  Estefania Donnelly | — |  Julie Hodkiewicz | Chat | wholesalebopisrefund | 1h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 7, 2025 |
| 11727158 | Order arrived damaged | Closed | Normal |  Lesly Watsica | — | Mr. Cade Senger | shippingvip | 1h | ○Sent, no reply | — | — | — | Dec 6, 2025 | Dec 7, 2025 | |
| 96004425 | Cancel subscription / Auto-replenish | Closed | Normal |  Triston Wuckert | — |  Katrina Johns | Chat | refundwholesalesamples | 1h | ●Responded | 5/5 | — | — | Dec 6, 2025 | Dec 7, 2025 |
| 23250118 | Foundation match help | Closed | Normal |  Mack Boyer | — | Kip Schroeder IV | Phone | — | 1d | ⊘Not fired | — | — | — | Dec 3, 2025 | Dec 7, 2025 |
| 56958045 | App login problem | Closed | High |  Kathryn Bogisich | — | Ignatius Cummerata | Chat | — | 1d | ●Responded | 10/11 | — | — | Dec 4, 2025 | Dec 7, 2025 |
| 08520913 | BOPIS pickup not ready | Closed | Normal | Omer Balistreri V | — | Kip Schroeder IV | loyaltyapp | 2d 23h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 7, 2025 | |
| 29952781 | Foundation match help | Closed | Normal |  Mathew Green | — | Tommy Kuvalis | — | 2d 21h | ●Responded | 4/5 | — | — | Nov 28, 2025 | Dec 7, 2025 | |
| 49963535 | App crashes at checkout | Closed | Low |  Betsy Kreiger | — | Tommy Kuvalis | — | 19h | ●Responded | 4/5 | — | — | Dec 5, 2025 | Dec 7, 2025 | |
| 73781047 | Foundation match help | Closed | High |  Ernie West | — | Mr. Lonie Hudson | Chat | bopis | 19h | ●Responded | 9/11 | — | — | Nov 29, 2025 | Dec 7, 2025 |
| 44496983 | Price match request | Closed | Low |  Roberta Schmeler | — | Mr. Cade Senger | loyalty | 19h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 7, 2025 |