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86344968Shipping cost questionClosedNormalMrs. Sylvia Kshlerin Sr.—Mr. Skyla TrantowEmail—4h○Sent, no reply———Nov 27, 2025Nov 29, 2025
31076834Cancel subscription / Auto-replenishClosedNormalTessie Pouros—Vilma GusikowskiEmail
shade-matchloyaltydamaged
3h⊘Not fired———Nov 25, 2025Nov 29, 2025
16137672Item authenticity concernClosedNormalArnulfo Ritchie—Darryl JacobiEmail
sampleswholesalegift-card
3h○Sent, no reply———Nov 28, 2025Nov 29, 2025
19221167Loyalty points not postingClosedNormalSadie Littel—Faith HilllPhone
influencerwholesalesamples
3h○Sent, no reply———Nov 28, 2025Nov 29, 2025
18331692Missing items in shipmentClosedLowHenrietta Jacobi DDS—Dr. Mandy McLaughlinEmail
fragranceappinfluencer
3h○Sent, no reply———Nov 27, 2025Nov 29, 2025
50119879Item authenticity concernClosedNormalGeneva Franey—Faith HilllChat—3h○Sent, no reply———Nov 26, 2025Nov 29, 2025
18380863Where is my order?ClosedHighGolden Stoltenberg—Kaela FriesenEmail
returns
7d 2h○Sent, no reply———Nov 20, 2025Nov 29, 2025
13605067Refund not receivedClosedNormalTristian Murphy—Katrina JohnsEmail
shipping
2h●Responded5/5——Nov 23, 2025Nov 29, 2025
50013294Store experience feedbackClosedLowUlises Larkin—Garth DooleyChat
damagedgift-card
2h●Responded10/11——Nov 24, 2025Nov 29, 2025
96683371Missing items in shipmentClosedNormalD'angelo Koepp—Miss Amber Hintz Sr.Chat
samplesgift-cardloyalty
2h●Responded2/5——Nov 26, 2025Nov 29, 2025
21703944Refund not receivedClosedNormalSibyl Kiehn V—Julie HodkiewiczChat—2h●Responded2/5——Nov 28, 2025Nov 29, 2025
76529100Order arrived damagedClosedNormalHallie Feest—Eula McKenzieEmail
fragrance
1h○Sent, no reply———Nov 28, 2025Nov 29, 2025
47209594Influencer code not workingClosedNormalLeann Spencer—Garth DooleyEmail
wholesalegift-card
1h⊘Not fired———Nov 25, 2025Nov 29, 2025
01139419Foundation match helpClosedNormalColin Funk—Darryl JacobiChat
damaged
1h⊘Not fired———Nov 26, 2025Nov 29, 2025
97557313Gift card balance questionClosedNormalMr. Sheldon Orn—Miss Amber Hintz Sr.Chat—1h○Sent, no reply———Nov 27, 2025Nov 29, 2025
68027813Item authenticity concernClosedNormalAnita Littel—Vilma GusikowskiEmail
vipgift-cardsamples
1d●Responded2/5——Nov 21, 2025Nov 29, 2025
93214910BOPIS order cancelled at storeClosedHighBetsy Kreiger—Lily RaynorEmail
returnsvipshipping
23h⊘Not fired———Nov 25, 2025Nov 29, 2025
62994068Insider tier issueClosedLowZackary Cruickshank—Oscar O'HaraChat—23h○Sent, no reply———Nov 26, 2025Nov 29, 2025
03061630Cancel order requestClosedLowMarlin Gerhold—Eula McKenzieEmail
refund
2d 23h●Responded7/11——Nov 21, 2025Nov 29, 2025
75485541Klarna / Afterpay split issueClosedNormalStuart Zieme—Jacklyn DareChat
gift-cardapp
22h⊘Not fired———Nov 22, 2025Nov 29, 2025
08422067App login problemClosedNormalLorena Cremin Jr.—Garth DooleyChat—21h⊘Not fired———Nov 24, 2025Nov 29, 2025
97446557Discount code not workingClosedNormalTerence Schiller—Ignatius CummerataEmail—20h●Responded3/5——Nov 24, 2025Nov 29, 2025
06106037Refund not receivedClosedHighJay Langosh—Steve O'ConnerChat
loyaltygift-cardapp
19h○Sent, no reply———Nov 22, 2025Nov 29, 2025
60506559Wholesale order questionClosedNormalReyes Orn—Jacklyn DarePhone
gift-card
18h●Responded7/11——Nov 26, 2025Nov 29, 2025
66385502Loyalty points not postingClosedNormalAron Boyer—Lily RaynorChat
refundshippingreturns
1d 18h●Responded3/5——Nov 23, 2025Nov 29, 2025
25317004Foundation match helpClosedNormalOlive Volkman—Lily RaynorSocial
appfragrance
7d 18h⊘Not fired———Nov 14, 2025Nov 29, 2025
47308064Restock alert for backorderClosedNormalJacqueline Ferry—Jacklyn DarePhone
gift-carddamagedsamples
18h○Sent, no reply———Nov 21, 2025Nov 29, 2025
23749006Insider tier issueClosedLowDaija Koss—Lily RaynorChat
returns
15h○Sent, no reply———Nov 27, 2025Nov 29, 2025
83110529Klarna / Afterpay split issueClosedUrgentMarilou Luettgen—Mr. Skyla TrantowEmail—15h⊘Not fired———Nov 26, 2025Nov 29, 2025
39828580BOPIS pickup not readyClosedLowKendrick Reynolds—Vilma GusikowskiEmail
samplesshipping
4d 14h○Sent, no reply———Nov 18, 2025Nov 29, 2025
94045601BOPIS order cancelled at storeClosedHighMiss Emma Weimann—Mr. Eliza Gerhold IVSocial
refundgift-cardvip
1d 14h⊘Not fired———Nov 20, 2025Nov 29, 2025
00536680Address change after shippingClosedUrgentDexter Heidenreich—Ignatius CummerataEmail—2d 13h●Responded4/5——Nov 21, 2025Nov 29, 2025
36973791Insider tier issueClosedNormalJodi Homenick—Kaela FriesenChat
wholesale
9h○Sent, no reply———Nov 23, 2025Nov 28, 2025
55054093Return after 30-day windowClosedLowTracy Fadel—Yazmin JastChat
fragrancewholesaledamaged
3d 9h○Sent, no reply———Nov 24, 2025Nov 28, 2025
93651316Foundation match helpClosedLowJeannie Heathcote—Mr. Skyla TrantowChat
returnsdamagedshipping
1d 7h○Sent, no reply———Nov 21, 2025Nov 28, 2025
49364344Cancel order requestClosedNormalEd Ritchie—Leonard Waters-HowellEmail
fragranceshade-match
6h○Sent, no reply———Nov 26, 2025Nov 28, 2025
88925711Refund not receivedClosedHighHarmony Walter V—Mr. Eliza Gerhold IVEmail
returns
6h●Responded7/11——Nov 22, 2025Nov 28, 2025
56574866App login problemClosedHighRhonda Heaney-Hermann—Darryl JacobiEmail
conversation-mockupreturnsrefundinfluencer
6h⊘Not fired—75Nov 23, 2025Nov 28, 2025
04865340Discount code not workingClosedLowMrs. Chelsea Grant—Lily RaynorEmail
loyaltyshippingrefund
5h○Sent, no reply———Nov 21, 2025Nov 28, 2025
54818354Pro discount enrollmentClosedNormalEloy Glover—Kaela FriesenChat
influencershippingsamples
3h●Responded5/5——Nov 21, 2025Nov 28, 2025
53350903BOPIS pickup not readyClosedNormalTasha SchultzCoastal Spas & WellnessVilma GusikowskiEmail
app
3h●Responded5/5——Nov 26, 2025Nov 28, 2025
60489315Cancel order requestClosedNormalJodi Homenick—Oscar O'HaraEmail
refundshipping
2d 2h●Responded4/5——Nov 19, 2025Nov 28, 2025
13691071Discount code not workingClosedNormalRoy Cronin—Tommy KuvalisEmail
appdamaged
1h○Sent, no reply———Nov 26, 2025Nov 28, 2025
59842574Influencer code not workingClosedNormalDr. Mamie Shields—Tommy KuvalisChat—1h○Sent, no reply———Nov 24, 2025Nov 28, 2025
06963988Allergic reaction concernClosedNormalTonya Koepp MD—Tommy KuvalisEmail
refundwholesalefragrance
9d 1h●Responded1/5——Nov 13, 2025Nov 28, 2025
57460283Address change after shippingClosedLowGuy Heller—Mr. Eliza Gerhold IVSocial
shade-matchreturnssamples
1h⊘Not fired———Nov 27, 2025Nov 28, 2025
75051110Lost package follow-upClosedUrgentMr. Ian Witting—Ignatius CummerataEmail
gift-card
1h●Responded4/5——Nov 21, 2025Nov 28, 2025
92359532App login problemClosedNormalGretchen Wehner—Julie HodkiewiczChat—1d○Sent, no reply———Nov 21, 2025Nov 28, 2025
02599766BOPIS pickup not readyClosedNormalEd Ritchie—Tommy KuvalisEmail
loyaltyfragranceapp
1d○Sent, no reply———Nov 21, 2025Nov 28, 2025
66922169Foundation match helpClosedNormalLiam McKenzie—Katrina JohnsEmail
damagedgift-card
20h⊘Not fired———Nov 25, 2025Nov 28, 2025
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