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Showing 7,901 - 7,950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66104420 | Restock alert for backorder | Closed | Normal |  Kylie Hilll Sr. | — |  Yazmin Jast | Chat | refund | 2h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 10, 2025 |
| 86237242 | Price match request | Closed | Normal |  Lavern Abshire | — |  Garth Dooley | — | 2h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 10, 2025 | |
| 61833403 | Insider tier issue | Closed | High |  Beulah Lesch | — |  Amely Pacocha | shade-matchviprefund | 1h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 10, 2025 | |
| 46669935 | Price match request | Closed | Normal |  Ron Sawayn | Highland Apothecary Co | Yazmin Jast | returnsshipping | 1h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 10, 2025 | |
| 70658799 | Foundation match help | Closed | Normal |  Jeannette Bosco-Grimes | — |  Lily Raynor | shade-matchsamples | 1h | ●Responded | 2/5 | — | — | Oct 7, 2025 | Oct 10, 2025 | |
| 85296234 | Price match request | Closed | Low |  Daniel Kerluke | — |  Leonard Waters-Howell | loyaltyvip | 1h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 10, 2025 | |
| 50632455 | App crashes at checkout | Closed | Normal |  Shelia Ritchie | — |  Tommy Kuvalis | gift-cardinfluencer | 2d | ●Responded | 4/5 | — | — | Oct 7, 2025 | Oct 10, 2025 | |
| 70500709 | Address change after shipping | Closed | Normal |  Arne Fay | — | Garth Dooley | Chat | gift-cardapp | 23h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 10, 2025 |
| 88698088 | Allergic reaction concern | Closed | Low |  Althea Jacobi V | — |  Vilma Gusikowski | influencershade-match | 23h | ○Sent, no reply | — | — | — | Oct 8, 2025 | Oct 10, 2025 | |
| 09594070 | Discount code not working | Closed | High |  Shanna Homenick | — |  Chaz Renner | app | 21h | ○Sent, no reply | — | — | — | Oct 5, 2025 | Oct 10, 2025 | |
| 91812482 | BOPIS order cancelled at store | Closed | Normal |  Dr. Timmy Ondricka | — |  Jacklyn Dare | Chat | influencershade-matchsamples | 20h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 10, 2025 |
| 51482122 | Wholesale order question | Closed | Normal |  Kerry Beier | — |  Mr. Eliza Gerhold IV | Chat | influencersamplesbopis | 5d 20h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 10, 2025 |
| 88152733 | Address change after shipping | Closed | Normal |  Isabel Flatley | — |  Darryl Jacobi | Social | refundfragrance | 1d 20h | ⊘Not fired | — | — | — | Oct 2, 2025 | Oct 10, 2025 |
| 13356760 | Wrong shade sent | Closed | Urgent |  Vivien Dicki | Quartz Gifting |  Kip Schroeder IV | — | 20h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 10, 2025 | |
| 08014081 | Item authenticity concern | Closed | Normal |  Reyes Orn | — |  Eula McKenzie | Chat | influencer | 19h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 10, 2025 |
| 76544184 | Klarna / Afterpay split issue | Closed | Normal | Shanna Homenick | — |  Mr. Lonie Hudson | Social | bopisgift-card | 18h | ⊘Not fired | — | — | — | Oct 8, 2025 | Oct 10, 2025 |
| 14476506 | BOPIS pickup not ready | Closed | Low |  Mr. Joel Hayes-Hilpert | — | Mr. Eliza Gerhold IV | Phone | returns | 1d 18h | ●Responded | 9/11 | — | — | Oct 4, 2025 | Oct 10, 2025 |
| 93953084 | Question about product ingredients | Closed | Normal |  Haskell Dietrich | — | Vilma Gusikowski | Chat | refund | 18h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 10, 2025 |
| 55258975 | Question about product ingredients | Closed | Normal |  Patty Balistreri | — |  Katrina Johns | samplesbopisgift-card | 1d 16h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 10, 2025 | |
| 89740859 | Address change after shipping | Closed | Low |  Randall Kirlin | — | Katrina Johns | fragrancerefundinfluencer | 15h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 10, 2025 | |
| 94421443 | Question about product ingredients | Closed | High |  Ms. Priscilla Ebert | — |  Miss Amber Hintz Sr. | — | 1d 14h | ●Responded | 7/11 | — | — | Oct 6, 2025 | Oct 10, 2025 | |
| 06752685 | Missing items in shipment | Closed | Normal |  Ettie Littel | — | Katrina Johns | samples | 11h | ⊘Not fired | — | — | — | Oct 7, 2025 | Oct 10, 2025 | |
| 44512292 | Influencer code not working | Closed | Normal |  Kirsten Becker | — |  Julie Hodkiewicz | samples | 10h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 10, 2025 | |
| 44884110 | BOPIS order cancelled at store | Closed | Low |  Nathan Schuster | — | Vilma Gusikowski | Phone | gift-card | 10h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 10, 2025 |
| 10990117 | Wholesale order question | Closed | Normal |  Rochelle Lindgren | — |  Mr. Skyla Trantow | loyalty | 1d 10h | ●Responded | 3/5 | — | — | Oct 2, 2025 | Oct 10, 2025 | |
| 44725221 | Loyalty points not posting | Closed | High |  Webster Gerhold | — | Lily Raynor | Chat | bopisshade-matchvip | 1d 9h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 9, 2025 |
| 73841113 | Shipping cost question | Closed | Normal |  Norberto Kertzmann | — | Katrina Johns | Chat | wholesale | 7d 7h | ○Sent, no reply | — | — | — | Oct 1, 2025 | Oct 9, 2025 |
| 42153337 | Shipping cost question | Closed | Normal |  Kay Schoen | — | Mr. Skyla Trantow | Social | loyaltyapp | 8d 7h | ⊘Not fired | — | — | — | Sep 25, 2025 | Oct 9, 2025 |
| 63786061 | Order arrived damaged | Closed | Normal |  Julio Denesik MD | — | Mr. Lonie Hudson | appsamplesrefund | 2d 7h | ⊘Not fired | — | — | — | Oct 1, 2025 | Oct 9, 2025 | |
| 21627327 | Gift card balance question | Closed | Normal |  Jack Purdy | — | Mr. Eliza Gerhold IV | Chat | shipping | 6h | ●Responded | 5/5 | — | — | Oct 4, 2025 | Oct 9, 2025 |
| 57675621 | Birthday gift not received | Closed | Normal |  Ernie West | — | Eula McKenzie | fragrance | 6h | ●Responded | 9/11 | — | — | Oct 3, 2025 | Oct 9, 2025 | |
| 13665272 | BOPIS pickup not ready | Closed | Low |  Ms. Zoey Feeney | — |  Kaela Friesen | vip | 6h | ●Responded | 5/5 | — | — | Oct 3, 2025 | Oct 9, 2025 | |
| 97949881 | Discount code not working | Closed | Normal |  Wendell Donnelly MD | — | Lily Raynor | Phone | — | 6h | ●Responded | 9/11 | — | — | Oct 2, 2025 | Oct 9, 2025 |
| 07222946 | Missing items in shipment | Closed | Normal |  Drew Casper | — | Darryl Jacobi | Chat | — | 6h | ⊘Not fired | — | — | — | Oct 6, 2025 | Oct 9, 2025 |
| 81113541 | Item authenticity concern | Closed | Low |  Dr. Salvatore Collins | — | Miss Amber Hintz Sr. | — | 6h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 9, 2025 | |
| 15206496 | Refund not received | Closed | Normal | Jack Purdy | — | Kip Schroeder IV | Chat | — | 5h | ●Responded | 5/5 | — | — | Oct 3, 2025 | Oct 9, 2025 |
| 02112693 | BOPIS pickup not ready | Closed | High |  Giovanny Stroman | — | Tommy Kuvalis | Phone | refundgift-card | 5h | ●Responded | 5/5 | — | — | Oct 3, 2025 | Oct 9, 2025 |
| 95019785 | Shipping cost question | Closed | Low |  Leopoldo Frami-Muller | — | Eula McKenzie | loyalty | 2d 5h | ●Responded | 3/5 | — | — | Oct 2, 2025 | Oct 9, 2025 | |
| 12529238 | Where is my order? | Closed | Normal |  Savanna Breitenberg | — | Mr. Eliza Gerhold IV | vipsamples | 5h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 9, 2025 | |
| 44882374 | Birthday gift not received | Closed | Normal |  Roland Ortiz-McGlynn | — | Lily Raynor | — | 9d 5h | ●Responded | 2/5 | — | — | Sep 26, 2025 | Oct 9, 2025 | |
| 49068698 | App crashes at checkout | Closed | High |  Ms. Deshaun McCullough MD | — | Jacklyn Dare | Chat | returns | 4h | ⊘Not fired | — | — | — | Oct 8, 2025 | Oct 9, 2025 |
| 77912727 | Klarna / Afterpay split issue | Closed | High |  Nichole O'Hara | — | Tommy Kuvalis | Phone | — | 4h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 9, 2025 |
| 02089995 | Discount code not working | Closed | Normal |  Evangeline Pollich-Conn | — | Mr. Skyla Trantow | Chat | loyaltygift-card | 4h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 9, 2025 |
| 44378127 | Birthday gift not received | Closed | Low |  Leo Becker-Dach | — | Jacklyn Dare | vipwholesalesamples | 3h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 9, 2025 | |
| 12548087 | Foundation match help | Closed | Normal |  Yasmeen Lebsack Sr. | — | Darryl Jacobi | shippingappinfluencer | 2d 2h | ●Responded | 4/5 | — | — | Sep 30, 2025 | Oct 9, 2025 | |
| 86791241 | Wrong shade sent | Closed | Normal |  Shelia Franecki | — | Kaela Friesen | influencerreturnsdamaged | 2h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 9, 2025 | |
| 24085279 | Cancel subscription / Auto-replenish | Closed | High |  Ayana Hane | — | Yazmin Jast | loyaltyrefund | 2h | ●Responded | 5/5 | — | — | Oct 6, 2025 | Oct 9, 2025 | |
| 15373652 | Discount code not working | Closed | Normal |  Brando Reilly | — | Garth Dooley | Chat | samples | 2h | ⊘Not fired | — | — | — | Oct 7, 2025 | Oct 9, 2025 |
| 86689608 | BOPIS order cancelled at store | Closed | Normal |  Aric Ratke | — | Miss Amber Hintz Sr. | Chat | — | 2h | ●Responded | 4/5 | — | — | Oct 7, 2025 | Oct 9, 2025 |
| 52179947 | Wrong shade sent | Closed | High |  Carlton Hoeger | — | Garth Dooley | influencerdamaged | 1h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 9, 2025 |