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Showing 7,951 - 8,000 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 69236791 | Refund not received | Closed | Normal |  Rosendo Shanahan | — |  Lily Raynor | — | 1h | ●Responded | 5/5 | — | — | Oct 7, 2025 | Oct 9, 2025 | |
| 43868779 | Foundation match help | Closed | High |  Ashlynn Zulauf | — |  Yazmin Jast | — | 2d | ⊘Not fired | — | — | — | Oct 3, 2025 | Oct 9, 2025 | |
| 50178114 | Allergic reaction concern | Closed | Normal |  Erika Yundt PhD | — | Yazmin Jast | Social | shade-matchfragrance | 1d | ⊘Not fired | — | — | — | Oct 2, 2025 | Oct 9, 2025 |
| 84254413 | Return after 30-day window | Closed | Normal |  Kristian Bayer | — |  Faith Hilll | Chat | refundreturns | 1d | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 9, 2025 |
| 21927169 | Gift card balance question | Closed | Low |  Rufus Steuber | — |  Oscar O'Hara | Chat | fragrancevip | 22h | ⊘Not fired | — | — | — | Oct 2, 2025 | Oct 9, 2025 |
| 23798335 | Allergic reaction concern | Closed | Normal |  Tressie Cassin-Muller | — |  Mr. Eliza Gerhold IV | returnsdamagedrefund | 21h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 9, 2025 | |
| 30419548 | Influencer code not working | Closed | Normal |  Dee Rempel | — |  Mr. Cade Senger | — | 2d 19h | ●Responded | 3/5 | — | — | Oct 1, 2025 | Oct 9, 2025 | |
| 42224336 | Loyalty points not posting | Closed | Low |  Tommie Zemlak | — |  Eula McKenzie | Chat | fragrancegift-card | 1d 16h | ●Responded | 3/5 | — | — | Sep 30, 2025 | Oct 9, 2025 |
| 19648159 | Klarna / Afterpay split issue | Closed | Normal |  Kendrick Reynolds | — |  Leonard Waters-Howell | Phone | gift-cardinfluencershipping | 16h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 9, 2025 |
| 16558680 | Order arrived damaged | Closed | Normal |  Jayne Nader I | — |  Tommy Kuvalis | refundgift-cardvip | 16h | ⊘Not fired | — | — | — | Oct 4, 2025 | Oct 9, 2025 | |
| 00090907 | Wholesale order question | Closed | High |  Mariah Toy | — |  Julie Hodkiewicz | — | 1d 15h | ●Responded | 4/5 | — | — | Oct 3, 2025 | Oct 9, 2025 | |
| 31026055 | Restock alert for backorder | Closed | Low |  Ms. Lila Champlin | Verde Concierge |  Mr. Lonie Hudson | returnsloyaltyshipping | 2d 14h | ⊘Not fired | — | — | — | Oct 3, 2025 | Oct 9, 2025 | |
| 72234603 | App crashes at checkout | Closed | Low |  Laisha Gusikowski | — |  Kip Schroeder IV | Chat | — | 12h | ○Sent, no reply | — | — | — | Oct 5, 2025 | Oct 9, 2025 |
| 51521928 | Item authenticity concern | Closed | Normal |  Claud Schaefer | — | Lily Raynor | — | 9h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 8, 2025 | |
| 33671329 | Klarna / Afterpay split issue | Closed | Normal |  Adella Shanahan | — |  Ignatius Cummerata | Chat | damaged | 2d 9h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 8, 2025 |
| 37876164 | Item authenticity concern | Closed | Low |  Julien Bins | — |  Darryl Jacobi | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 8, 2025 |
| 35913438 | Return after 30-day window | Closed | Normal |  Shakira Hirthe | — | Oscar O'Hara | shippingfragrancevip | 6h | ⊘Not fired | — | — | — | Oct 2, 2025 | Oct 8, 2025 | |
| 77894658 | BOPIS order cancelled at store | Closed | Urgent |  Electa Friesen | — | Eula McKenzie | appwholesaleshade-match | 5d 6h | ●Responded | 3/5 | — | — | Sep 26, 2025 | Oct 8, 2025 | |
| 69505474 | Shipping cost question | Closed | Low |  Marilou Luettgen | — |  Vilma Gusikowski | Chat | bopis | 2d 6h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 8, 2025 |
| 16279467 | Discount code not working | Closed | Normal |  Blaise Schultz | — | Mr. Eliza Gerhold IV | Chat | fragranceinfluencervip | 6h | ○Sent, no reply | — | — | — | Oct 1, 2025 | Oct 8, 2025 |
| 79244816 | Where is my order? | Closed | Normal |  Lorena Cremin Jr. | — | Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 8, 2025 | |
| 14083561 | Question about product ingredients | Closed | Normal |  Ernesto Keeling | — | Kip Schroeder IV | — | 4d 6h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 8, 2025 | |
| 62505937 | Influencer code not working | Closed | Normal |  Tristian Murphy | — | Lily Raynor | wholesalefragrance | 5h | ○Sent, no reply | — | — | — | Oct 1, 2025 | Oct 8, 2025 | |
| 71238356 | Cancel subscription / Auto-replenish | Closed | Normal |  Kenton Weber | — | Lily Raynor | — | 5h | ●Responded | 1/5 | — | — | Oct 2, 2025 | Oct 8, 2025 | |
| 28907289 | Restock alert for backorder | Closed | Low |  Gretchen Price | Aurora Hotels Group | Tommy Kuvalis | loyaltydamagedwholesale | 5h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 8, 2025 | |
| 78020473 | Birthday gift not received | Closed | Normal |  Ova Purdy | — | Julie Hodkiewicz | returns | 5h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 8, 2025 | |
| 02464122 | Cancel subscription / Auto-replenish | Closed | High |  Pete Rowe | — | Vilma Gusikowski | Chat | bopisrefund | 5h | ○Sent, no reply | — | — | — | Oct 5, 2025 | Oct 8, 2025 |
| 53945326 | Where is my order? | Closed | Normal |  Charlene Towne | — |  Jacklyn Dare | influencer | 5h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 8, 2025 | |
| 28953657 | Refund not received | Closed | Normal |  Adaline Mohr | — |  Katrina Johns | Phone | influencershipping | 4h | ⊘Not fired | — | — | — | Oct 2, 2025 | Oct 8, 2025 |
| 58375151 | Wrong shade sent | Closed | High |  Paul Durgan | — | Yazmin Jast | — | 4h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 8, 2025 | |
| 75186660 | Question about product ingredients | Closed | Normal |  Salvador Roberts | — |  Miss Amber Hintz Sr. | returnsbopiswholesale | 4h | ●Responded | 4/5 | — | — | Oct 6, 2025 | Oct 8, 2025 | |
| 51326085 | Missing samples in order | Closed | Normal |  Hollie Wunsch | — | Miss Amber Hintz Sr. | damaged | 4h | ●Responded | 4/5 | — | — | Oct 7, 2025 | Oct 8, 2025 | |
| 81738913 | Birthday gift not received | Closed | Normal |  Petra Bogisich | — |  Kaela Friesen | Chat | fragrance | 3h | ●Responded | 5/5 | — | — | Oct 7, 2025 | Oct 8, 2025 |
| 38158317 | Missing items in shipment | Closed | Low | Rufus Steuber | — | Mr. Lonie Hudson | Phone | gift-cardwholesale | 3h | ⊘Not fired | — | — | — | Oct 3, 2025 | Oct 8, 2025 |
| 61524234 | Missing samples in order | Closed | Normal |  Lindsey Schneider | — | Faith Hilll | returns | 3h | ●Responded | 5/5 | — | — | Oct 2, 2025 | Oct 8, 2025 | |
| 75471113 | BOPIS order cancelled at store | Closed | Normal |  Darrick Haley | — | Tommy Kuvalis | gift-card | 2h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 8, 2025 | |
| 44601248 | Cancel subscription / Auto-replenish | Closed | Low |  Dr. Nona Willms | — | Miss Amber Hintz Sr. | shade-match | 2h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 8, 2025 | |
| 38424986 | Gift card balance question | Closed | Normal |  Alan Rosenbaum | — | Miss Amber Hintz Sr. | vip | 2h | ○Sent, no reply | — | — | — | Oct 5, 2025 | Oct 8, 2025 | |
| 56833476 | Loyalty points not posting | Closed | Low |  Ms. Caleigh Maggio | — | Darryl Jacobi | samples | 2h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 8, 2025 | |
| 03212113 | Discount code not working | Closed | Normal |  Myra Feeney | — | Mr. Eliza Gerhold IV | fragranceappshade-match | 2h | ⊘Not fired | — | — | — | Oct 7, 2025 | Oct 8, 2025 | |
| 45278270 | Wrong shade sent | Closed | Normal |  Ola Kovacek | — | Yazmin Jast | Social | refundreturnsbopis | 2h | ⊘Not fired | — | — | — | Oct 7, 2025 | Oct 8, 2025 |
| 57587634 | Refund not received | Closed | Normal |  Mr. Giovani Kuhn | — | Jacklyn Dare | bopis | 1h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 8, 2025 | |
| 54330285 | Question about product ingredients | Closed | High |  Genevieve Kshlerin-Bernier | — | Oscar O'Hara | appshade-match | 1h | ●Responded | 7/11 | — | — | Oct 1, 2025 | Oct 8, 2025 | |
| 10440141 | Wrong shade sent | Closed | Normal |  Rubye Walker | — | Darryl Jacobi | shade-match | 1d 1h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 8, 2025 | |
| 13426263 | Loyalty points not posting | Closed | Normal |  Dr. Henry Tromp DVM | — |  Mr. Skyla Trantow | returnsdamaged | 2d 22h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 8, 2025 | |
| 79422875 | Wholesale order question | Closed | Normal |  George Nader | Pinecrest Wellness | Oscar O'Hara | Social | — | 1d 22h | ⊘Not fired | — | — | — | Oct 1, 2025 | Oct 8, 2025 |
| 11106366 | BOPIS order cancelled at store | Closed | Normal |  Stuart Waters | — | Lily Raynor | vip | 21h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 8, 2025 | |
| 49755285 | Return after 30-day window | Closed | Normal |  Melanie Schmidt II | — | Darryl Jacobi | Chat | returnsrefund | 19h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 8, 2025 |
| 94844355 | Pro discount enrollment | Closed | Normal |  Cletus McCullough | — | Julie Hodkiewicz | — | 19h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 8, 2025 | |
| 30426267 | Missing samples in order | Closed | Normal |  Rochelle Lindgren | — | Mr. Lonie Hudson | — | 1d 17h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 8, 2025 |