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Showing 8,351 - 8,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10255651 | Cancel order request | Closed | Urgent |  Matilde Kreiger | — |  Yazmin Jast | Chat | refund | 12h | ⊘Not fired | — | — | — | Sep 23, 2025 | Sep 27, 2025 |
| 32878396 | App crashes at checkout | Closed | Normal |  Jermaine Ferry | — |  Faith Hilll | Phone | bopisshade-match | 12h | ●Responded | 5/5 | — | — | Sep 20, 2025 | Sep 27, 2025 |
| 12689497 | BOPIS pickup not ready | Closed | Urgent |  Aliyah Huel IV | — |  Steve O'Conner | Chat | fragrancedamaged | 2d 8h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 26, 2025 |
| 63009130 | App login problem | Closed | Low |  Danielle Gibson | — |  Mr. Lonie Hudson | damaged | 6h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Sep 26, 2025 | |
| 77649909 | Item authenticity concern | Closed | Low |  Mrs. Chelsea Grant | — |  Garth Dooley | Phone | — | 6h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 26, 2025 |
| 10902051 | Store experience feedback | Closed | Low |  Mrs. Royce Kuphal | — |  Darryl Jacobi | loyaltyvipshade-match | 5h | ●Responded | 2/5 | — | — | Sep 24, 2025 | Sep 26, 2025 | |
| 05100992 | Allergic reaction concern | Closed | Normal |  Makenna Douglas MD | — |  Leonard Waters-Howell | Chat | wholesaleinfluencer | 5h | ●Responded | 5/5 | — | — | Sep 19, 2025 | Sep 26, 2025 |
| 87568016 | Question about product ingredients | Closed | Normal |  Tessie Pouros | — |  Chaz Renner | — | 5h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 26, 2025 | |
| 75887316 | Wholesale order question | Closed | High | Aliyah Huel IV | — |  Jacklyn Dare | Chat | shippingloyalty | 4h | ○Sent, no reply | — | — | — | Sep 21, 2025 | Sep 26, 2025 |
| 60258305 | Allergic reaction concern | Closed | Normal |  Nicolas Rau Sr. | — |  Kip Schroeder IV | Chat | vipshade-match | 1d 4h | ●Responded | 4/5 | — | — | Sep 21, 2025 | Sep 26, 2025 |
| 70994836 | Allergic reaction concern | Closed | Normal |  Pam Carter | — | Yazmin Jast | refundapp | 4h | ⊘Not fired | — | — | — | Sep 22, 2025 | Sep 26, 2025 | |
| 69965764 | Price match request | Closed | Normal |  Roland Ortiz-McGlynn | — |  Mr. Skyla Trantow | Chat | — | 3h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 26, 2025 |
| 14933876 | Influencer code not working | Closed | Normal |  Rogelio Koch | — | Mr. Lonie Hudson | Chat | — | 2h | ●Responded | 5/5 | — | — | Sep 19, 2025 | Sep 26, 2025 |
| 37692289 | Gift card balance question | Closed | High |  Lavern Abshire | — |  Vilma Gusikowski | Chat | — | 2h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 26, 2025 |
| 78059344 | Order arrived damaged | Closed | Normal |  Ramon Feeney | — | Garth Dooley | Chat | returnsrefund | 1h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 26, 2025 |
| 89097711 | Discount code not working | Closed | High |  Florida Hammes | — |  Amely Pacocha | Chat | — | 2d | ⊘Not fired | — | — | — | Sep 18, 2025 | Sep 26, 2025 |
| 93543197 | Where is my order? | Closed | Normal |  Josephine Morissette | — | Jacklyn Dare | gift-cardsamplesshipping | 23h | ●Responded | 2/5 | — | — | Sep 22, 2025 | Sep 26, 2025 | |
| 73323409 | Missing samples in order | Closed | Normal |  Ashley O'Keefe | — | Mr. Lonie Hudson | damagedvip | 23h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 26, 2025 | |
| 46061592 | Where is my order? | Closed | Low |  Ottilie Skiles | — | Faith Hilll | wholesale | 22h | ●Responded | 2/5 | — | — | Sep 22, 2025 | Sep 26, 2025 | |
| 12990977 | Loyalty points not posting | Closed | Low |  Coralie Haag | — |  Eula McKenzie | — | 2d 21h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 26, 2025 | |
| 81269654 | BOPIS order cancelled at store | Closed | Low |  Miss Christop Grimes | — | Vilma Gusikowski | gift-cardshippingloyalty | 5d 20h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 26, 2025 | |
| 10964647 | Store experience feedback | Closed | Normal |  Dr. Mariela Champlin | — |  Mr. Cade Senger | — | 20h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 26, 2025 | |
| 47503880 | BOPIS pickup not ready | Closed | Low |  Julian Koss | — | Faith Hilll | — | 6d 19h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 26, 2025 | |
| 61850201 | Wrong shade sent | Closed | Normal |  Skylar Cassin | — | Eula McKenzie | — | 19h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 26, 2025 | |
| 27722115 | Cancel subscription / Auto-replenish | Closed | Low |  Grant Johns | — | Chaz Renner | sampleswholesale | 2d 18h | ●Responded | 2/5 | — | — | Sep 22, 2025 | Sep 26, 2025 | |
| 38453946 | Address change after shipping | Closed | Normal |  Leann Spencer | — | Kip Schroeder IV | Chat | shippingapp | 17h | ●Responded | 10/11 | — | — | Sep 22, 2025 | Sep 26, 2025 |
| 50853161 | Wholesale order question | Closed | Low |  Roy D'Amore | — | Vilma Gusikowski | loyaltysamplesvip | 16h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Sep 26, 2025 | |
| 89075473 | Refund not received | Closed | Low |  Ashlynn Zulauf | — | Mr. Skyla Trantow | influencersamples | 15h | ●Responded | 2/5 | — | — | Sep 22, 2025 | Sep 26, 2025 | |
| 01436773 | Missing samples in order | Closed | Low | Mrs. Royce Kuphal | — | Mr. Lonie Hudson | fragrance | 13h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Sep 26, 2025 | |
| 73684251 | Item authenticity concern | Closed | Normal |  Molly Leffler | — | Steve O'Conner | Social | damagedwholesale | 1d 13h | ⊘Not fired | — | — | — | Sep 18, 2025 | Sep 26, 2025 |
| 39972774 | Refund not received | Closed | Normal |  Mr. Sydnie Christiansen | — | Yazmin Jast | — | 12h | ●Responded | 5/5 | — | — | Sep 23, 2025 | Sep 26, 2025 | |
| 59810142 | Store experience feedback | Closed | Normal |  Brad Littel | — |  Dr. Mandy McLaughlin | returnsshade-match | 2d 11h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 26, 2025 | |
| 59377519 | Return after 30-day window | Closed | High |  Ben McDermott | — | Amely Pacocha | Chat | vipdamagedbopis | 2d 10h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 26, 2025 |
| 62205791 | Discount code not working | Closed | High |  Desiree Nikolaus | — | Yazmin Jast | Chat | shippingloyalty | 10h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 26, 2025 |
| 92294113 | Address change after shipping | Closed | High |  Demetrius Koelpin | — |  Oscar O'Hara | Chat | refund | 2d 10h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 26, 2025 |
| 76514081 | Store experience feedback | Closed | Normal |  Ron Sawayn | Highland Apothecary Co | Mr. Skyla Trantow | Chat | wholesale | 4d 7h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 25, 2025 |
| 20046561 | Wholesale order question | Closed | Normal |  Haskell Barrows | — | Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 25, 2025 | |
| 97904934 | Item authenticity concern | Closed | Low |  Miss Nellie Kessler | — |  Katrina Johns | Phone | influencerdamaged | 6h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 25, 2025 |
| 15618294 | Birthday gift not received | Closed | Normal |  Mr. Rufus Will I | — |  Ignatius Cummerata | Chat | — | 6h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 25, 2025 |
| 96922236 | Missing items in shipment | Closed | Urgent |  Hudson Tromp | — | Garth Dooley | influencer | 4h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Sep 25, 2025 | |
| 69749100 | Loyalty points not posting | Closed | High |  Tara Bogan | — | Kip Schroeder IV | Chat | — | 4h | ●Responded | 5/5 | — | — | Sep 19, 2025 | Sep 25, 2025 |
| 26920686 | Lost package follow-up | Closed | High |  Tracy Fadel | — | Eula McKenzie | Chat | loyaltydamaged | 2d 4h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 25, 2025 |
| 34242096 | Klarna / Afterpay split issue | Closed | Low |  Byron O'Keefe | — | Chaz Renner | influencerrefund | 4h | ●Responded | 5/5 | — | — | Sep 18, 2025 | Sep 25, 2025 | |
| 83822601 | Cancel order request | Closed | Low |  Dallas Fay | — |  Kaela Friesen | Chat | influencer | 4h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 25, 2025 |
| 96916805 | BOPIS pickup not ready | Closed | Normal |  Tasha Cartwright II | — |  Miss Amber Hintz Sr. | — | 3h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 25, 2025 | |
| 11803455 | Order arrived damaged | Closed | Normal |  Vickie Bruen | — | Amely Pacocha | loyaltyinfluencerrefund | 1h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 25, 2025 | |
| 20227488 | Shipping cost question | Closed | High |  Tevin Leannon | — | Darryl Jacobi | Chat | — | 1h | ●Responded | 4/5 | — | — | Sep 19, 2025 | Sep 25, 2025 |
| 81520800 | Loyalty points not posting | Closed | Low |  Ova Purdy | — | Mr. Lonie Hudson | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Sep 25, 2025 |
| 23641438 | Return after 30-day window | Closed | Low |  Juanita Weissnat | — |  Tommy Kuvalis | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 25, 2025 |
| 16601509 | Foundation match help | Closed | Normal |  Aric Johnston | — | Tommy Kuvalis | Chat | — | 2d | ●Responded | 9/11 | — | — | Sep 16, 2025 | Sep 25, 2025 |