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Showing 801 - 850 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31039925 | Foundation match help | Closed | High |  Ms. Malvina Cruickshank-Schmidt | — |  Jacklyn Dare | — | 4h | ●Responded | 5/5 | — | — | Apr 30, 2026 | May 5, 2026 | |
| 61712310 | App crashes at checkout | Closed | High |  Carlos Beer | — |  Oscar O'Hara | Chat | gift-cardbopisapp | 3h | ●Responded | 4/5 | — | — | Apr 30, 2026 | May 5, 2026 |
| 41489447 | App crashes at checkout | Closed | Normal |  Liza Kozey | — |  Mr. Skyla Trantow | Phone | gift-card | 3h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 5, 2026 |
| 06995596 | Allergic reaction concern | Closed | Urgent |  Josephine Morissette | — |  Ignatius Cummerata | — | 2h | ●Responded | 4/5 | — | — | Apr 28, 2026 | May 5, 2026 | |
| 36658696 | BOPIS pickup not ready | Closed | Low |  Larue Kuhic | — |  Mr. Cade Senger | — | 8d 2h | ●Responded | 1/11 | — | — | Apr 23, 2026 | May 5, 2026 | |
| 23985511 | Store experience feedback | Closed | Normal |  Leona Kassulke | — |  Mr. Lonie Hudson | shade-matchvip | 2h | ○Sent, no reply | — | — | — | May 4, 2026 | May 5, 2026 | |
| 78308357 | Missing samples in order | Closed | Urgent |  Henrietta Jacobi DDS | — |  Lily Raynor | Chat | bopisshade-match | 2d 2h | ○Sent, no reply | — | — | — | May 1, 2026 | May 5, 2026 |
| 10770807 | Missing samples in order | Closed | Normal |  Misty Douglas | — | Mr. Skyla Trantow | Social | app | 1h | ⊘Not fired | — | — | — | Apr 30, 2026 | May 5, 2026 |
| 80034652 | App login problem | Closed | Urgent |  Grant Johns | — |  Kip Schroeder IV | sampleswholesalegift-card | 1h | ○Sent, no reply | — | — | — | May 1, 2026 | May 5, 2026 | |
| 30734948 | Cancel subscription / Auto-replenish | Closed | Low |  Dr. Helmer Daniel | — |  Katrina Johns | refundvipsamples | 23h | ●Responded | 5/5 | — | — | May 2, 2026 | May 5, 2026 | |
| 08777623 | Gift card balance question | Closed | High |  Roel Witting | — |  Julie Hodkiewicz | — | 2d 21h | ⊘Not fired | — | — | — | Apr 28, 2026 | May 5, 2026 | |
| 73260750 | Wholesale order question | Closed | Normal |  Bob Langworth | — | Mr. Lonie Hudson | loyalty | 1d 21h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 5, 2026 | |
| 70843730 | Where is my order? | Closed | Low |  Dr. Kenny Deckow Sr. | — |  Chaz Renner | Phone | loyaltygift-cardapp | 2d 20h | ●Responded | 4/5 | — | — | Apr 29, 2026 | May 5, 2026 |
| 89024009 | BOPIS order cancelled at store | Closed | Normal |  Haleigh D'Amore | — |  Leonard Waters-Howell | Chat | gift-carddamagedinfluencer | 20h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 5, 2026 |
| 76503347 | Refund not received | Closed | Normal |  Margie Stokes | — |  Dr. Mandy McLaughlin | — | 14h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 5, 2026 | |
| 96822175 | Restock alert for backorder | Closed | Normal |  Carol Morissette | — |  Vilma Gusikowski | samplesshade-match | 14h | ○Sent, no reply | — | — | — | May 1, 2026 | May 5, 2026 | |
| 57150941 | Missing items in shipment | Closed | Low |  Molly Graham | — | Julie Hodkiewicz | shade-matchloyaltyfragrance | 13h | ○Sent, no reply | — | — | — | May 2, 2026 | May 5, 2026 | |
| 75398677 | Missing samples in order | Closed | Low |  Joshua Douglas | — | Vilma Gusikowski | gift-carddamaged | 1d 12h | ⊘Not fired | — | — | — | Apr 26, 2026 | May 5, 2026 | |
| 77560173 | Wholesale order question | Closed | Low |  Lucio Gorczany | — | Katrina Johns | shade-match | 7d 11h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 5, 2026 | |
| 19727937 | Lost package follow-up | Closed | Normal |  Adella Shanahan | — |  Kaela Friesen | — | 10h | ○Sent, no reply | — | — | — | May 1, 2026 | May 5, 2026 | |
| 78416685 | Gift card balance question | Closed | Normal |  Heidi Schimmel | — |  Garth Dooley | refundapp | 6d 8h | ○Sent, no reply | — | — | — | Apr 21, 2026 | May 4, 2026 | |
| 12813818 | Lost package follow-up | Closed | Normal |  Claud Schaefer | — |  Tommy Kuvalis | Chat | shade-match | 8h | ●Responded | 1/5 | — | — | Apr 28, 2026 | May 4, 2026 |
| 36070456 | Loyalty points not posting | Closed | Normal |  Nora Schumm | — | Dr. Mandy McLaughlin | loyalty | 8h | ○Sent, no reply | — | — | — | May 1, 2026 | May 4, 2026 | |
| 29646542 | App login problem | Closed | Normal |  Betty Hahn | — | Lily Raynor | refund | 6h | ○Sent, no reply | — | — | — | May 1, 2026 | May 4, 2026 | |
| 26071619 | Missing samples in order | Closed | Normal |  Jasper Bahringer | — |  Miss Amber Hintz Sr. | Chat | vipbopisfragrance | 6h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 4, 2026 |
| 11630231 | Refund not received | Closed | Low |  Irma Fahey | — | Tommy Kuvalis | Chat | — | 6h | ●Responded | 2/5 | — | — | May 2, 2026 | May 4, 2026 |
| 61916426 | Influencer code not working | Closed | Normal |  Selina Hessel | — |  Eula McKenzie | damaged | 6h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 4, 2026 | |
| 24068431 | Refund not received | Closed | Normal |  Juana Baumbach | — | Ignatius Cummerata | Phone | refundsamples | 5h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 4, 2026 |
| 15415960 | Allergic reaction concern | Closed | Normal |  Bert Terry | — | Lily Raynor | — | 5h | ○Sent, no reply | — | — | — | May 2, 2026 | May 4, 2026 | |
| 66978960 | Missing samples in order | Closed | Normal |  Ova Ratke | — |  Mr. Eliza Gerhold IV | shade-matchrefund | 4h | ●Responded | 3/5 | — | — | Apr 30, 2026 | May 4, 2026 | |
| 57267205 | BOPIS pickup not ready | Closed | Urgent |  Dominick Schuster | — |  Amely Pacocha | Chat | — | 4h | ○Sent, no reply | — | — | — | May 1, 2026 | May 4, 2026 |
| 68547004 | Refund not received | Closed | Low |  Emerald Hoeger | — | Vilma Gusikowski | refundshade-match | 4h | ⊘Not fired | — | — | — | Apr 28, 2026 | May 4, 2026 | |
| 88639331 | Discount code not working | Closed | Low |  Caleb Cronin | — | Lily Raynor | damagedloyaltybopis | 3h | ○Sent, no reply | — | — | — | May 2, 2026 | May 4, 2026 | |
| 76810669 | Discount code not working | Closed | High |  Roberto Kovacek | — |  Faith Hilll | shippingsamples | 1d 3h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 4, 2026 | |
| 35087227 | BOPIS pickup not ready | Closed | High | Roberto Kovacek | — |  Darryl Jacobi | Chat | samplesrefund | 3h | ●Responded | 5/5 | — | — | Apr 27, 2026 | May 4, 2026 |
| 06272098 | Gift card balance question | Closed | Normal |  Olga Hegmann | — |  Yazmin Jast | Chat | loyaltyreturns | 3h | ○Sent, no reply | — | — | — | May 1, 2026 | May 4, 2026 |
| 68080523 | Item authenticity concern | Closed | Low |  Alicia Tremblay | — | Chaz Renner | Social | — | 2h | ⊘Not fired | — | — | — | May 3, 2026 | May 4, 2026 |
| 07673864 | Missing items in shipment | Closed | Normal |  Harry Lynch DDS | — | Yazmin Jast | — | 2h | ○Sent, no reply | — | — | — | May 3, 2026 | May 4, 2026 | |
| 48283154 | Order arrived damaged | Closed | High |  Fred Abbott | — | Kip Schroeder IV | shippingwholesale | 2h | ○Sent, no reply | — | — | — | May 1, 2026 | May 4, 2026 | |
| 95605863 | BOPIS order cancelled at store | Closed | Normal |  Annabel Nicolas DDS | — | Mr. Skyla Trantow | Chat | damaged | 1h | ●Responded | 10/11 | — | — | May 1, 2026 | May 4, 2026 |
| 79927132 | Shipping cost question | Closed | Normal |  Connie Okuneva III | — | Mr. Cade Senger | Chat | — | 2d 23h | ○Sent, no reply | — | — | — | Apr 27, 2026 | May 4, 2026 |
| 54513578 | Allergic reaction concern | Closed | High |  Rudolph Gorczany | — | Miss Amber Hintz Sr. | shade-match | 22h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 4, 2026 | |
| 60259512 | Order arrived damaged | Closed | Normal |  Sam Tillman | — | Mr. Eliza Gerhold IV | — | 20h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 4, 2026 | |
| 44030682 | Discount code not working | Closed | Normal |  Reed Parker | — | Miss Amber Hintz Sr. | Chat | samplesdamaged | 6d 19h | ●Responded | 3/5 | — | — | Apr 26, 2026 | May 4, 2026 |
| 62194324 | Wholesale order question | Closed | Normal |  Emiliano Wiegand | — | Jacklyn Dare | vipshade-match | 18h | ○Sent, no reply | — | — | — | May 1, 2026 | May 4, 2026 | |
| 58991427 | BOPIS order cancelled at store | Closed | Normal |  Shelley Carroll | — | Mr. Eliza Gerhold IV | Phone | bopisapp | 17h | ●Responded | 1/5 | — | — | May 2, 2026 | May 4, 2026 |
| 70629950 | Store experience feedback | Closed | Low | Jasper Bahringer | — | Yazmin Jast | influencerwholesaledamaged | 15h | ○Sent, no reply | — | — | — | Apr 27, 2026 | May 4, 2026 | |
| 53272157 | Question about product ingredients | Closed | Normal | Reed Parker | — | Mr. Skyla Trantow | returns | 3d 15h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 4, 2026 | |
| 33232042 | Discount code not working | Closed | Normal |  Bulah Mohr | — | Darryl Jacobi | Chat | — | 15h | ○Sent, no reply | — | — | — | Apr 27, 2026 | May 4, 2026 |
| 53131388 | Loyalty points not posting | Closed | Low |  Patty Pfannerstill II | — | Mr. Eliza Gerhold IV | Social | damagedsamples | 9d 13h | ⊘Not fired | — | — | — | Apr 21, 2026 | May 4, 2026 |